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Holiday Inn Express & Suites Dayton-Centerville

#5 of 47 Hotels in Dayton
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5655 Wilmington Pike, Dayton, OH 45459
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Holiday Inn Express & Suites Dayton-Centerville
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138 Reviews from our TripAdvisor Community

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Grapevine, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2016

My wife and I have stayed her numerous times over the past several years. Very customer and family oriented. Kudos to Manager Daniel Potts who always meets us every AM asking what he can do to make the stay even better. Also kudos to Assistant Manager Paul Krier and Kathy Hill who always cooks up a great breaskfast!

Helpful?
Thank Carolyn H
Daniel P, General Manager at Holiday Inn Express & Suites Dayton-Centerville, responded to this review

Carolyn H, Thank you so much for the amazing review, it means the world to me and the entire staff that you enjoyed your stay. Paul and I both really appreicate you mentioning us as well. We truly love each and every guest that walks in those doors and do whatever we can to make your stay great. I will... More 

Jasper, Indiana
Level Contributor
7 reviews
5 of 5 stars Reviewed January 5, 2016

Check-in was efficient and hassle-free, and there were free cookies awaiting us. Our room was comfortable, as was the bed. The staff in the breakfast area were attentive and refilled coffee and other items promptly. The only complaint would be that it was noisy on Sunday morning because there were lots of families with kids making noise in the halls.

Helpful?
Thank Mitsubishi_MU-2
Daniel P, Manager at Holiday Inn Express & Suites Dayton-Centerville, responded to this review

Mitsubishi_MU-2, Thank you so much for the great review, it truly means a lot when a guest takes their valuable time to fill out a survey on us. Also I see you ran into a problem and we want to make sure each and every guest leave this hotel completely satisfied with this hotel. I hope that you can come... More 

Norton Shores, MI
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed December 27, 2015

I felt I received a good deal on this place since we pre-paid for our first night of a two night stay. However, when I arrived, the gentleman at the desk told me he could do better for our second night. I really appreciated his thoughtfulness! Our room was clean and quiet. We asked to be on the top floor... More 

Helpful?
Thank LizNortonShores
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 15, 2015 via mobile

We arrived at the Holiday Inn Express and noticed right away that even the neighborhood it was in was very nice and clean as well. Our room was very nice. We had a king room on the first floor. Every thing was in tip top shape. Updated rooms plenty of wash cloths and towels. The hotel was in close proximity... More 

Helpful?
Thank jeremy k
Daniel P, Manager at Holiday Inn Express & Suites Dayton-Centerville, responded to this review

Jeremy K, Thank you so much for the amazing review, it not only means so much to us that you took the time to fill it out but also means a lot that you thought we were amazing enough to leave an impression on you. I do hope that you come back and see us again soon. You always have... More 

Conyers, Georgia
1 review
1 of 5 stars Reviewed November 11, 2015

Upon arrival, we were greeted by Paul (Daniel Potts - General Manager) and received very poor customer service. The rooms were very nice but because of the service received at check in, we checked out the same day. We were in town for a funeral and the location was great.

Helpful?
Thank Sharon R
Daniel P, Manager at Holiday Inn Express & Suites Dayton-Centerville, responded to this review

Sharon R, First off I want to thank you for taking your time to fill out a review. We appreciate this from each and every guest because it lets us know how we can improve ourselves and do better. Also let me apologize if you thought I was rude as that was not my intention, I was able to get... More 

Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 10, 2015

We stayed here 2 nights in early October. The only thing we wish was different was the newspaper selection. We are very tired of US Today and its lack of substance. We wish HIEX would offer the Wall Street Journal. Other than that everything here was great including a sufficiently warm pool - unlike some locations.

Helpful?
1 Thank Ed J
Daniel P, Manager at Holiday Inn Express & Suites Dayton-Centerville, responded to this review

Ed J, Thank you so much for the amazing review. I am so happy that you had a great stay but I do see it wasn't perfect. When you are back in town please let me know and Ill make sure I have your wall street journal for you or even the local Dayton Daily News. We do our best... More 

Mansfield, Ohio
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 4, 2015 via mobile

A coworker and I stayed here for 2 nights while attending a conference in Centerville. I have nothing negative to say about this hotel. Everything was wonderful from check in to check out. The breakfast in the morning offers scrambled eggs, biscuits and gravy, pancakes, sausage, and a few cold items. The rooms were clean and included a fridge and... More 

Helpful?
1 Thank Kris5274
Daniel P, Manager at Holiday Inn Express & Suites Dayton-Centerville, responded to this review

Kris5274, Thank you so much for the amazing review, we love to get reviews like this and it truly means so much to us when someone calls us perfect. We do know we arent perfect but we strive to be and we appreciate you noticing. I do hope if you are ever in the area again you choose to come... More 

Pinckney, Michigan
Level Contributor
139 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 22, 2015 via mobile

From the friendly check-in to nice, modern rooms this hotel provides a quiet stay for travelers. Bed is comfortable. Convenient location off I-675 with plenty of restaurants at exit. Costco and Home Depot as well. I would recommend a stay here if you are in the area.

Helpful?
Thank DrSandyD
Daniel P, Manager at Holiday Inn Express & Suites Dayton-Centerville, responded to this review

DrSandyD, Thank you so much for the amazing review! We do appreciate each and every guest that reviews our hotel but we really really appreciate you so thank you! I do hope if you are ever in the area and need a bed you dont forget us. We are clean, friendly, and consistent every time! See you soon! Daniel Potts... More 

Savannah, Georgia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed August 12, 2015

Checked into a room that wasn't clean by the desk clerk Mike who was an extremely pleasant guy. One of the beds looked as though someone had recently been lying on it. Moments later I discovered a pair of red lace panties in the room on the floor near the tv stand. I informed Mike who ensured we were moved... More 

Helpful?
Thank 14tidewater
Daniel P, Manager at Holiday Inn Express & Suites Dayton-Centerville, responded to this review

14Tidewater, First and Foremost let me apologize for the issues that you had it was completely unacceptable and we are truly sorry this is not the typical here at our hotel and I can confirm that this was an isolated incident. I would like to make this up to you and I hope we can make this right, i can... More 

Cincinnati, Ohio
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 12, 2015

This was my second time staying at this property. I came to the city to attend a jazz concert and stay the weekend. Check in was simple. Hot breakfast was decent with a choice of eggs, sausage, biscuits with gravy, pancakes, danish and cereal, juice, coffee. I'm sure they had a bit more, but I was sleepy and that's what... More 

Helpful?
Thank KDL1969
Daniel P, Manager at Holiday Inn Express & Suites Dayton-Centerville, responded to this review

KDL1969, Let me start off by saying thank you so much for the great review. We do appreciate every review we get good or bad. I was a little sad to see we wasn't able to get a perfect review with you but I do understand why. I always book top floor at hotels to prevent the issue you had... More 

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