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All 45 Dayton hotels

Crowne Plaza Dayton

3.5 of 5 Hotel   |   33 E. 5th Street, Dayton, OH 45402
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Ranked #8 of 45 Hotels in Dayton
A recent review
5 of 5 stars reviewed 4 days ago
Ale-kako Itu, SP
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190 reviews from our community

Traveler rating
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    31
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Itu, SP
1 review
5 of 5 stars Reviewed 4 days ago NEW

I had a few problems with my credit cards and Mario, the front desk supervisor was really kind and helped me out until my problems were solved. Also could not get a taxi and the van of the hotel took me where I needed to go. For sure the staff exceed my expectations.

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Windermere, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

I have made it point to join Trip Advisor solely to acknowledge a front desk employee that far exceeded any expectations I previously had about mid-level hotels. My occupation has me on the road 13-15 days a month (my "office" is on airplanes and hotel rooms). Mr. Richard Daulton was manning the front desk at the Dayton, Ohio Crowne Plaza... More 

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Elise M, Manager at Crowne Plaza Dayton, responded to this review

Dear Stumperc18, We cannot thank you enough for joining TripAdvisor to let us know about our customer service. We are lucky to have such a wonderful staff and we are proud to have Richard on our team! We strive for excellence in all that we do and appreciate your feedback. People like you make our whole day. Cheers to getting... More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Second time at this hotel, not by choice, and once again, it's nasty. Already reached out to CP the first time when my bathtub had SNOT dried to the bottom and pubic hairs all over the tub AND the light was hanging out of the ceiling. This time it has BLACK MOLD, some stranfe rec smeared stain all over the... More 

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Elise M, Manager at Crowne Plaza Dayton, responded to this review

Dear charris91, Thank you for taking the time to review us. You are right about the room and we are extremely sorry for your experience. We have no idea why this room passed its inspection five different times. This goes against everything we stand for and we simply cannot apologize enough for this embarrassing situation. This is absolutely unacceptable. Please... More 

Machias, Maine
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

We have always enjoyed Crown Plaza, but this particular trip to Dayton Ohio was not our best stay. It was close to our business trip location but the surrounding area and overall looks of the outside of the Hotel are in serious need of updating. This property looks like it has been run into the ground with no maintenance upkeep.... More 

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Elise M, Manager at Crowne Plaza Dayton, responded to this review

Dear Greg-Julie M, We appreciate your valuable feedback on us. Our maintenance team has been notified to look into room 905. We thank you for your time and we look forward to seeing you in Dayton again soon. Sincerely, Mark Pongonis General Manager | Crowne Plaza Dayton More 

Annapolis, Maryland
Top Contributor
476 reviews 476 reviews
113 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed December 1, 2014

This hotel is in a good location if you are downtown Dayton. The rooms are fine. Pillows were great. The food in the bar upstairs was OK. Nothing stood out and it was a little pricey. The workout room is terrible. Everything was either out of order or didn't work properly. That was a real letdown. In the summer months... More 

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Elise M, Manager at Crowne Plaza Dayton, responded to this review

Dear joburkholder1, We are all very happy to find that you found us to be a great staff. Wonderful guests like you make our day! We always want the best for our guests, and apologize for your experience in our workout room. We have ordered new equipment that will be arriving shortly. Come back and visit us soon! Sincerely, Mark... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed November 24, 2014

From the valet, to the front desk, to the restaurant.........everyone that works there is so nice and accommodating. The location is great - right down the street are some very cute shops, restaurants, bars and coffee shops. I have been staying here for a year now, for work and am very pleased.

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Elise M, Manager at Crowne Plaza Dayton, responded to this review

Dear 503traciec, Thank you so much for your review! You are awesome for the compliments on our staff and downtown location. We are thrilled that you are pleased with the Crowne Plaza Dayton and look forward to seeing you again soon. Sincerely, Mark Pongonis General Manager | Crowne Plaza Dayton More 

1 review
5 of 5 stars Reviewed November 13, 2014

Shey at the desk and the rest of the staff during my stay made a bad trip very pleasant. Came to testify at a federal trial and after several debacles starting at 2AM California time (where I live) I arrived at the hotel and they did everything they could to make it a pleasant staff. Everyone was so friendly and... More 

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Elise M, General Manager at Crowne Plaza Dayton, responded to this review

Dear John K., Thank you for your review on Crowne Plaza Dayton. I am pleased to hear that we made your trip more pleasant -- that is our goal! Additionally, we appreciate you mentioning one of our employees. We are proud of our hardworking staff and it makes our day that you've noticed their service. We always strive for the... More 

Topeka, Kansas
Top Contributor
58 reviews 58 reviews
42 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 29, 2014

This hotel is conveniently located in downtown Dayton. I have found this hotel to be very accomodating during my stays. It is the kind of place that you don't want to be wandering around at night by yourself. But the hotel has done a lot to make sure that you are safe in their vicinity. The rooms are nice sized... More 

Was this review helpful? Yes 1
Elise M, General Manager at Crowne Plaza Dayton, responded to this review

Dear dkrug10042, Thanks so much for taking the time to review us. I am pleased to hear that you found our hotel to be clean and the restaurant to be great for breakfast. We try our hardest to make sure that everyone feels safe and comfortable. We sure do hope you will come back and visit again! Sincerely, Mark Pongonis... More 

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 22, 2014

Hotel has a nice restaurant at top floor. However, the room smelled of smoke and floor had gum wrappers on the floor. For the price this should not have been the case. Also, the service at front desk was brief. not much said on where to park cars. Overall, was average for that price of a hotel. Good location in... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Dayton, responded to this review

Dear Nattedogg23, Thank you for taking the time to review our property. I am pleased to hear that you liked the restaurant service and location of the hotel. We are committed to providing our guests with the highest quality services and facilities. It is regrettable that you were let down by the smelt of smoke in your room as well... More 

Ohio
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 20, 2014

My daughter got married this past Saturday evening and we had overnight guests coming into town. We received a nice discount from the hotel for a block of rooms. In fact, as the parents of the bride, we decided to stay in town there also to be near our friends. We checked in around 10 pm. My daughter and her... More 

Was this review helpful? Yes 6
IHGCare, Guest Relations Manager at Crowne Plaza Dayton, responded to this review

Dear graecellen, Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I am sorry we were not able to exceed or at least be at par with your expectation. Your feedback is very important to us as this continually... More 

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Additional Information about Crowne Plaza Dayton

Address: 33 E. 5th Street, Dayton, OH 45402
Phone Number:
Location: United States > Ohio > Dayton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Dayton 3.5*
Number of rooms: 287
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Also Known As:
Crowne Plaza Dayton Hotel Dayton
Dayton Crowne Plaza
Crowne Plaza Dayton Ohio
Hotel Style:
#6 Business Hotel in Dayton

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