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Crowne Plaza Dayton

#15 of 47 Hotels in Dayton
Certificate of Excellence
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33 E. 5th Street, Dayton, OH 45402
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1 room 1 guest
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Crowne Plaza Dayton
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227 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Stafford, Virginia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel, a preferred site of visitors to the Dayton Hamvention suffers from old slow elevators, parking that is inconvenient & expensive. The staff gives the impression they could care less if you visit or not. After making a reservation, paying for a guaranteed room, we were shuffled off to another hotel when airline staff were housed. We will never... More 

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear N4NW, Thank you for taking the time to write your review on the Crowne Plaza Dayton. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests. We are sincerely concerned when we fall short of your expectations. We have taken note of your valuable... More 

Texas
Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel needs some help ranging from some of the front desk help, cleaning staff, and facilities. The room was adequate but nothing special unless you like well used lumpy pillows. My shower water temperature would not stabilize, for a 3 night stay my room was made up only twice, and the front desk staff did not follow through on... More 

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear mkmcnair, Thank you for taking the time to share your feedback on your recent stay at the Crowne Plaza Dayton. I would like to apologize for the inconvenience you encountered during your stay. As a professionally managed hotel, we want you to have a much better experience. I will use your review as a training tool for my Front... More 

Chicago, Illinois, United States
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I only stayed one night, but room was comfortable (the bed was great) and the view from my 8th floor room was of the adjoining park. While the room itself was in the traditional Crowne Plaza decor, there were a lot of scratches and gouges in various pieces of furniture and the very cheap closet doors were not properly attached... More 

Was this review helpful? Yes 1
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear Michael C, I would like to thank you for sharing your detailed experience at our hotel. Feedback from our guests allows us to pinpoint areas that we can grow. We are pleased to hear that your bed was comfortable and your bathroom was immaculately clean. Self parking is complimentary and valet parking is $15.00 a day. Dayton has a... More 

Cincinnati, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Visited this hotel for 3 nights Aug, 8 -10, 2015 and was very disappointed. We were a part of a large convention that we have in Ohio once a year and this is the worst hotel we been to in my opinion. First, it was relatively small for a convention although it is connected to the convention center. Though small,... More 

Was this review helpful? Yes 1
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear Jerome B, Thank you for your thorough review on the Crowne Plaza Dayton. We use feedback to better ourselves. We feel that this is vital to our growth and improvement to better serve in the future. The appropriate department heads have been notified with this review and action steps have been taken. Thank you again for your review and... More 

New York City, New York
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 29, 2015

The hotel is nice, same as any other Crowne Plaza, same room sizes and beauty products as in other places. The people in the receptions were a little bit overwhelmed because there were many events at the same time and it was fully booked, but overall It was a good experience. The restaurant was nice and good prices. The room... More 

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear Argentinian, Thank you for your review on the Crowne Plaza Dayton. There is nothing that we like to hear more than your experience. We are happy that you found our hotel to be very nice! Please come back again and see us. Sincerely, Mark Pongonis General Manager | Crowne Plaza Dayton More 

Dover, Delaware
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 21, 2015

I recently attended my 30 year high school reunion for Patterson Co Op High School at Crowne Plaza of Dayton, Ohio on July 18th, 2015. It was good to be with my classmates again, but the service and experience was very disappointing. There was a wedding and a convention there on the same day. We are just expressing our concern... More 

Was this review helpful? Yes 1
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear Dial411, I would like to apologize for the disappointment you experienced during your recent stay at the Crowne Plaza Dayton, and thank you for taking the time to share your honest opinion of your recent stay. We have a wonderful staff and your experience was not typical, so I apologize for the lack of enthusiasm shown by the guest... More 

Wallkill
Level Contributor
5 reviews
4 of 5 stars Reviewed July 20, 2015

We recently stayed at the Crown Plaza for a convention. The rooms were so nice & the staff was very helpful. We had 2 elderly family members with us, so they gave us valet parking for free! The only downside was the last night we were there, there were other events going on, which made it crowded in the lobby.... More 

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear amygibbs2518, Thank you for your kind words on us! Our staff has worked very hard to ensure that each guest has a memorable experience. I am so pleased to hear that the entire team provided you with a unique and welcoming experience. We are looking forward welcoming you back again soon! Sincerely, Mark Pongonis General Manager | Crowne Plaza... More 

Dayton, Ohio
1 review
4 of 5 stars Reviewed July 15, 2015

Overall this hotel was very nice. I recently moved to the Dayton area and had a group of friends coming to visit. On the weekend they were to visit a large snow storm came through and we had to adjust reservations. The staff was very friendly and helpful in getting this adjusted. They allowed early check-in on both the rooms... More 

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear Isaiah A, Thank you for your review on the Crowne Plaza Dayton. We are so happy that you found our facility to be a great one. Your recommendation is the best thing that we could ever wish for, and we hope that you come back and visit us again soon. Sincerely, Mark Pongonis General Manager | Crowne Plaza Dayton More 

1 review
4 of 5 stars Reviewed July 7, 2015

We had a great time and really enjoyed our stay at the Dayton Crown Plaza. The staff was very friendly, and my son really enjoyed the fitness room. We had a great room with an awesome view of downtown Dayton.

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear DEAN L, We really appreciate your kind review on the Crowne Plaza Dayton! We are happy to hear that your experience with our staff and fitness room was a great one. We hope you come back and see the awesome view of downtown again! Thank you, again, for your time. Sincerely, Mark Pongonis General Manager | Crowne Plaza Dayton More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 5, 2015

Have been here to visit son in Dayton area and chose this hotel due to proximity to his downtown apartment. Two weekends in a row. Will not stay here again. Though the furnishings are newer and beds comfy the place is in need of upgrades to the IHG standards. Ate in rooftop restaurant for breakfast. All but two tables empty... More 

Was this review helpful? Yes 1
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear Jtwister, Thank you for your review on the Crowne Plaza Dayton. We are pleased to hear that you found the furnishings and beds to be comfortable. We do, however, apologize for your dining experience and would like to make it right. Your satisfaction means everything to us and we are very sorry that we fell short during your stay.... More 

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