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All 45 Dayton hotels

Crowne Plaza Dayton

3.5 of 5 Hotel   |   33 E. 5th Street, Dayton, OH 45402
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68%
Ranked #10 of 45 hotels in Dayton
A recent review
3 of 5 stars reviewed 4 days ago
cweld5 Chicago, Illinois
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149 people have reviewed this hotel

Traveler rating
    52
    50
    27
    13
    7
See reviews for
21
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69
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
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English first
Chicago, Illinois
Top Contributor
82 reviews 82 reviews
82 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Midweek stay at this Dayton Crowne Plaza. First off this is a fairly decent location in Dayton. Close to many venues and businesses. Although the bed was comfortable the rooms were not very clean. I have stayed at many Crowne Plaza locations before and many of them are in need up updating, this location being one of them. Carpet stains,... More

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Third Lake IL
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Even before I arrived, there were problems making a reservation. I was attending a conference and there was a block of rooms reserved for our group. When I called to make the reservation I was told there were no rooms available for the date I was seeking. I asked to speak with a manager, who confirmed that there were absolutely... More

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear gem0607, Thank you for taking the time to relate your experience at my hotel. I appreciate your feedback and please accept my sincere apology. Your stay was certainly atypical and I am embarrassed by the room condition and the service miscues. I have shared your comments with the staff. Your comments will allow us to make the necessary improvements... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Tabitha and Jessica make my visit to Crowne Plaza Dayton an exceptional experience each and every time I come 'home' to Dayton. There were several events in the city this past weekend and had to wait for my room to be cleaned and Tabitha graciously called with updates. Once I arrived and after taking a shower, I noticed 2 stray... More

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Mohouze404 Thank you for taking the time to give us your review and your understanding as I assure you that the problem you encountered is an unacceptable one. I will be sure to review this with a housekeeping supervisor. I appreciate you letting me know that our staff compensated you and made a difference with their customer service. We... More

Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had occasion to stay at this hotel March 22,2014. We found staff extremely helpful and the breakfast buffet on top was excellent . The area surrounding the hotel was spotless, and the garage parking was across the street. Would definitely recommend this hotel.

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear religionCanada, We always appreciate it when a guest takes the time to leave us a review. I see that you are quite a traveler! Thank you for mentioning the highlights of your stay here at the Crowne Plaza Dayton, we look forward to seeing you again when you are in the area. Sincerely, Michael Larson General Manager More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

As a person that travels a lot for my job let me say it takes a lot for me to do a public survey. Now it all started with check in, as a guest I would like to be told about different things in the hotel (example the elevators, or breakfast) the gentleman that checked us in (front desk supervisor)... More

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Brad B We would again like to apologize for the disappointment you encountered during stay. When you spoke to one of our managers on duty, she offered to refund your room charge but you declined. If you have rethought your decision please contact us and we will extend our offer of a refund. As a professionally managed hotel we... More

Toledo, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Jordan at the front desk was so helpfull and accommodating. Our room was really nice and the bed was so comfortable. They let us bring our little dog and put us in a room away from loud noises, so our dog would not bother anyone. We had a great weekend and staying at the crown was the cherry on top.

Was this review helpful? Yes 1
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Wileyra, Thank you for taking the time to give us your 5 star review. I will be sure to pass along your comments to Jordan. Our staff always appreciates it when someone comments that their service added to their stay. We wish you many more happy travels with your pet! Sincerely, Michael Larson General Manager More

Lexington, Kentucky
1 review
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a convention and noticed the building is very cheaply put together and old looking. You could tell the rooms had some minor ascetic renovations done recently, but was still in need of repair. It was impossible to get an elevator and I felt like a mouse in a maze. When we arrived, neither one... More

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Mia, We would like to take this opportunity to offer our apology over the situation when you arrived at the Crowne Plaza Dayton. One of our sales managers has reached out to you and gladly refunded your room charges. As she explained we had a mechanical issue with our washer which set us terribly behind while waiting on a... More

Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for work and was happy with my stay. The rooms are a strong point -- they appear to have been recently renovated and are quite comfortable. The location is convenient in downtown Dayton and the staff is very friendly. The lobby itself is underwhelming and does not do the hotel justice.

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear GH1060 Thank you for your 4 star review. I am pleased you enjoyed all the comforts of your room and we appreciate your comments. We look forward to seeing you again when your travels bring you back to our area. Sincerely, Michael Larson General Manager More

Portland, Oregon
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights on business. Got in after midnight the first night and went to the bar for a nightcap. Service was friendly and excellent. Room was fine although I didn't spend much time in it. The 2nd night, after work, went upstairs to the bar. Apparently there was a shift change going on - at first one bartender (outgoing)... More

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear rbdglj, Thank you for taking the time to express your thoughts. We are delighted you found our property accommodating and that you enjoyed one of your evenings at View 162. However we apologize for the poor service you received on your next visit. Your review will be shared with the restaurant manager and staff to improve service and make... More

Cleveland, OH
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

Stayed at this hotel for a nearby soccer tournament. The staff, from the valets to front desk to maintenance and on, were consistently friendly and accommodating - more so than any other hotel I can recall. The hotel itself is a little tired, but fine for a quick stay. Our bathroom was small and awkward - it was hard to... More

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear CleveGirl 33, My staff and I appreciate your review and the mention of the service you encountered during your stay. "Friendliest Staff Ever" will be a fun thing to report to them. We know that traveling can be stressful and at times busy so we do our best to make it a pleasant experience. Thank you for letting us... More

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Additional Information about Crowne Plaza Dayton

Also Known As:
Crowne Plaza Dayton Hotel Dayton
Crowne Plaza Dayton Hotel
Dayton Crowne Plaza
Crowne Plaza Dayton Ohio
Address: 33 E. 5th Street, Dayton, OH 45402
Phone Number:
Location: United States > Ohio > Dayton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Dayton
#11 Family Hotel in Dayton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Dayton 3.5*
Official Description (provided by the hotel):
Experience the vibrant energy of downtown Dayton when you stay at the luxurious Crowne Plaza. Located adjacent to the Dayton Convention Center and just minutes from the Dayton International Airport and Wright-Patterson AFB, our newly remodeled, full-service hotel offers the perfect combination of chic styling, total comfort and convenience right here in the "Birthplace of Aviation." Whether you're visiting for business or pleasure, you'll enjoy our stylish guestrooms, spacious suites and fabulous service from our welcoming staff. Stay with us and discover your perfect home away from home right here in downtown Dayton. ... more   less 
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