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Crowne Plaza Dayton

#13 of 47 Hotels in Dayton
Certificate of Excellence
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33 E. 5th Street, Dayton, OH 45402
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Crowne Plaza Dayton
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223 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is nice, same as any other Crowne Plaza, same room sizes and beauty products as in other places. The people in the receptions were a little bit overwhelmed because there were many events at the same time and it was fully booked, but overall It was a good experience. The restaurant was nice and good prices. The room... More 

Was this review helpful? Yes
Dover, Delaware
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I recently attended my 30 year high school reunion for Patterson Co Op High School at Crowne Plaza of Dayton, Ohio on July 18th, 2015. It was good to be with my classmates again, but the service and experience was very disappointing. There was a wedding and a convention there on the same day. We are just expressing our concern... More 

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear Dial411, I would like to apologize for the disappointment you experienced during your recent stay at the Crowne Plaza Dayton, and thank you for taking the time to share your honest opinion of your recent stay. We have a wonderful staff and your experience was not typical, so I apologize for the lack of enthusiasm shown by the guest... More 

Wallkill
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Crown Plaza for a convention. The rooms were so nice & the staff was very helpful. We had 2 elderly family members with us, so they gave us valet parking for free! The only downside was the last night we were there, there were other events going on, which made it crowded in the lobby.... More 

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Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear amygibbs2518, Thank you for your kind words on us! Our staff has worked very hard to ensure that each guest has a memorable experience. I am so pleased to hear that the entire team provided you with a unique and welcoming experience. We are looking forward welcoming you back again soon! Sincerely, Mark Pongonis General Manager | Crowne Plaza... More 

Dayton, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

Overall this hotel was very nice. I recently moved to the Dayton area and had a group of friends coming to visit. On the weekend they were to visit a large snow storm came through and we had to adjust reservations. The staff was very friendly and helpful in getting this adjusted. They allowed early check-in on both the rooms... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

We had a great time and really enjoyed our stay at the Dayton Crown Plaza. The staff was very friendly, and my son really enjoyed the fitness room. We had a great room with an awesome view of downtown Dayton.

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear DEAN L, We really appreciate your kind review on the Crowne Plaza Dayton! We are happy to hear that your experience with our staff and fitness room was a great one. We hope you come back and see the awesome view of downtown again! Thank you, again, for your time. Sincerely, Mark Pongonis General Manager | Crowne Plaza Dayton More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Have been here to visit son in Dayton area and chose this hotel due to proximity to his downtown apartment. Two weekends in a row. Will not stay here again. Though the furnishings are newer and beds comfy the place is in need of upgrades to the IHG standards. Ate in rooftop restaurant for breakfast. All but two tables empty... More 

Was this review helpful? Yes 1
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear Jtwister, Thank you for your review on the Crowne Plaza Dayton. We are pleased to hear that you found the furnishings and beds to be comfortable. We do, however, apologize for your dining experience and would like to make it right. Your satisfaction means everything to us and we are very sorry that we fell short during your stay.... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

We are visiting for a convention this weekend. We came into town a few days earlier and stayed at a holiday inn express. This hotel seems to be a downgrade from there. From the check in, were one of the ladies wasn't the nicest...to the rooms being smaller..the bathroom is the size of a half bath. Then there is the... More 

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Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear DeCarlos M, We appreciate your honest and detailed review on the Crowne Plaza Dayton. We are terribly sorry to hear that your experience with us was not as great as you'd expect. Please give us another chance to impress you! We are very saddened by this review and hope that we can make it up to you. Excellence in... More 

Minneapolis, Minnesota
Level Contributor
519 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 402 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Crowne Plaza Dayton is a mid-sized hotel located near the center of downtown Dayton, Ohio. It is also located across the street from the Dayton Convention Center and is also close to the Oregon Historic District. This hotel is in a good location if you need to be in downtown Dayton. I stayed here on a Friday night in... More 

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear rockyjoe, Thank you for staying with us! We greatly appreciate your review. We also love our location and we're excited that you had a good time while here. We are happy that you found our employees to be friendly and helpful. That is our ultimate goal! Come and see us again nect time you are in downtown Dayton! Best,... More 

Washington DC, District of Columbia
Level Contributor
130 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed June 30, 2015

Spent 1 night here in late June. Room was nice and bed was very comfy. Bathroom was very small. Elevator was very slow. Hallway was dark and a little stained. Lobby was ok. Free Shuttle to and from airport was an added bonus. Hotel did not have a concierge.

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear davidbViennaVA, We appreciate your thorough review on the Crowne Plaza Dayton! We will use your feedback to better ourselves and thank you for your time. We are glad to hear that your room was nice and the bed was comfortable. Our complimentary airport shuttle is something that we offer to our guests to let them know that they are... More 

Chicago, Illinois
Level Contributor
122 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed June 29, 2015

The Dayton Crown Plaza is connected to the Convention Center and close to the Oregon District. The staff are very nice, helpful, and friendly, and try to make your stay as pleasant as possible. The hotel itself needs work. While the room has all the furnishings necessary, it is a bit dated. The air conditioning in our rooms were loud... More 

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Dayton, responded to this review

Dear Richard J, Thank you for your kind words on the Crowne Plaza Dayton. We are consistently trying to better ourselves, and we thank you for your feedback! It makes our day to know that our staff was nice, helpful, and friendly! We want nothing less than the best experience for you. We are sending this feedback to the appropriate... More 

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