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Crowne Plaza Dayton

#9 of 47 Hotels in Dayton
Certificate of Excellence
3.5 of 5
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33 E. 5th Street, Dayton, OH 45402
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Crowne Plaza Dayton
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Ranked #9 of 47 Hotels in Dayton
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
Pamela A
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206 Reviews from our TripAdvisor Community

Traveler rating
    78
    74
    31
    14
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
11 reviews 11 reviews
8 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Once again this property has captured me. From the shuttle drivers to housekeeping they set the bar. New Chefs Tim and Terrace will be introducing a new menu soon, but give the old one respect. Andre and everyone in the restaurant are tops. Can't say enough about the front desk staff. They answered all my request, even a trip to... More 

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New York City, New York
Top Contributor
51 reviews 51 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I only spent one night here, but my room was very up-to-date and clean, which I appreciate. I also liked that they had a mini fridge in the room. The staff was friendly and the rooftop bar/restaurant was nice and open late.

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1 review
4 of 5 stars Reviewed 3 weeks ago

Guest services and Valet were very friendly and professional. The beds are very comfortable and cozy. Celebrated my daughters birthday so we ordered slices of cake from the restaurant. Amazing chocolate cake... Next time I come to the Dayton area Crowne plaza will be my first pick.

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Amy F, Happy Birthday to your daughter! We adore that we could serve you some chocolate cake from our restaurant to celebrate it. It is amazing to know that our rooms were comfortable and cozy to you... And the staff friendly and professional! These are all our biggest goals. Please come back and celebrate again with us soon! Sincerely,... More 

Woodstock, Canada
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent three nights here and had a great time. The only 'slight' inconvenience is that our convention was held on two different floors and we were waiting for elevators from time to time to get around the hotel. Otherwise, the room was great and we had a wonderful time.

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Dorothy R, Thank you for your review on the Crowne Plaza Dayton. We love hearing all of your feedback as it helps us better your stay for next time. It is wonderful to hear that your stay and room were both excellent! Please do not hesitate to come back to us at anytime! We are happy to host you... More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed 5 weeks ago

Our valet driver, Michelle, from the aiport to the hotel was excellent! Went out of her way to give restaurant reviews, places to go sightseeing, best prices for the buck and was extremely pleasant and knowledgeable. Also, the Bell Captain, John, was very helpful, outgoing and friendly as well as watching out for my back as I went for an... More 

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Kim J, We appreciate you and your time writing this review on the Crowne Plaza Dayton! Thank you for the shout outs on our staff. Those great comments have been passed along to both Michelle and John! We hope our staff can welcome you again shortly. All the Best, Mark Pongonis General Manager | Crowne Plaza Dayton More 

Lewistown, Pennsylvania
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 24, 2015

We stay at this wonderful place for four nights once a year for a convention. We really appreciate the accessibility to the convention center. We have no complaints. The staff was very helpful and took good care of our room during our stay.

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Darvin D, Wow! Thank you so much for your five star review on us. We are happy to get your stamp of approval. Our staff is what we pride ourselves on - we love making guests feel wecomed! We look forward to your next stay and wish you the best on all of your travels until next time. Best,... More 

Fort Wayne, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 13, 2015

Stayed at hotel for conference-very understaffed, poor mgmt. Fire alarm went off in middle of nighton 12th floor only, very poor fire safety response - took 5 hrs. to turn alarm off. Food was awful. however the staff was wonderful and made the best of it.

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IHGCare, Guest Relations Manager at Crowne Plaza Dayton, responded to this review

Dear Jackie L, Thank you for taking the time to express your thoughts and concerns. I appreciate and wish to thank you for the kind comments on the staff. On the other hand, I apologize for the issues you had over the fire alarm. I am also sorry that you were not satisfied with the food. We’d like to obtain... More 

Broomall, PA
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 8, 2015

We were visiting the Univ of Dayton and seeing a NCAA game there. The hotel is a short drive away. It is clean. There is a parking garage connected to hotel with a walkway. Very convenient. We visited in March so we didn't see the pool. Staff was very nice and helpful.

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear JJ04, Thank you for sharing your experience at the Crowne Plaza Dayton with us! We are thrilled to hear that you found our hotel to be clean and convenient for the tournament that brought you to Dayton! It also makes our day when we hear great things about our staff. We strive for excellence in every aspect of your... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2015

Obviously there are many choices to stay in Dayton Ohio, but I chose Crowne Plaza and I couldn't be happier as their service was excellent! I enjoyed the room amenities, the fitness center that was available 24 /7, happy hours and breakfast at their rooftop restaurant with a city view, shuttle service to any local places, and last but not... More 

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Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear S M, We are thrilled that we were your hotel of choice when staying in Dayton! We love to hear that the our room amenities, 24-hour fitness center, happy hour, breakfast on the rooftop, and complimentary shuttle service made your trip more enjoyable. The Crowne Plaza Dayton wants to be a unique and wonderful stay for you! Thank you... More 

North Canton, Ohio
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 22, 2015

This hotel is great. Located across the street from the Convention Center, it was just a few steps to our event. The staff was very accommodating. The hotel is very clean and quiet. I will stay here when I return to Dayton in the future.

Was this review helpful? Yes
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear jprozsa, Thank you for your five star review on the Crowne Plaza Dayton! It's wonderful to hear that you think our hotel is great. We hope that we get the opportunity to host you again soon! Sincerely, Mark Pongonis General Manager | Crowne Plaza Dayton More 

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