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All 4 St. Marys hotels

Cumberland Island Inn & Suites

3.0 of 5 Hotel   |   2710 Osborne Road, St. Marys, GA 31558
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Cumberland Island Inn & Suites
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64%
Ranked #1 of 4 hotels in St. Marys
A recent review
3 of 5 stars Reviewed May 21, 2014
Frank W Tallahassee
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  • Reviews (100)
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100 people have reviewed this hotel

Traveler rating
    28
    33
    23
    9
    7
See reviews for
24
36
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
There are newer reviews for Cumberland Island Inn & Suites
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Tallahassee
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 21, 2014

Our suite was scrupulously clean and mostly comfortable. We didn't use the kitchen, but it had everything, including a washer and dryer. Serviceable living room furniture, an eating bar with stools, and a nice big TV would have been great for a family staying a while. Don't expect luxury--the towels are thin, pillows a bit hard for my taste, and... More

Was this review helpful? Yes
Anjna D, Manager at Cumberland Island Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your satisfaction and opinion is very important to us and we will be using your feedback for training purposes and to implement improvements to ensure we offer an excellent experience to our guests. Thank you for your patronage and hope to see you soon again! More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed May 14, 2014 via mobile

Not impressed at all. Three night stay, left a day early. Housekeeping did not make beds our leave fresh towels once. This hotel needs help. Lots of potential, just not there yet. Needs a total overhaul. Breakfast was less than desirable. Location was good.

Was this review helpful? Yes 1
Anjna D, Manager at Cumberland Island Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Please accept our apologies on behalf of our entire team, your satisfaction and opinion is very important to us and we will be using your feedback for training purposes and to implement improvements to ensure we offer an excellent experience to our guests. I hope you will... More

Jackson, MS
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 8, 2014

If you're heading for Cumberland Island this is one of the nearest hotels. I'm guessing the place was updated recently. The room was clean and functional, but nothing special in the way of the view or extras although the room had a small refrigerator, microwave and one cup coffee maker. The breakfast bar was adequate but the coffee is the... More

Was this review helpful? Yes
Anjna D, Manager at Cumberland Island Inn & Suites, responded to this review

Thank you for taking the time to write this review. We are happy to know you found our hotel of good value. We appreciate your comments and will be using your feedback to implement improvements as best as we can to ensure we offer an excellent experience to our guests. Thank you for your patronage and hope to see you... More

Oregon
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 13, 2014

We stayed here recently as we were headed to Cumberland Island the next day. I'd highly suggest staying at a B&B closer to the waterfront or a little farther away from St. Mary's at another hotel. The outside is bad and the lobby smelled of stale smoke which had us all concerned about what the rooms would be like. The... More

Was this review helpful? Yes 2
Jay R, Manager at Cumberland Island Inn & Suites, responded to this review

Dear Guest, am very sorry for unpleasant experience you had at our facility. We do have very nice and clean rooms and we have many guest who returns every year and write review of their stay. We had encounter an guest during your stay time who did come back and forth passing through lobby with cigarette in her hand, who... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 2, 2014 via mobile

We wanted to go to Cumberland Island. Cumberland Suites was the closest hotel to the town of St. Mary's. The young mn who checked us in was friendly and allowed us to view the room before committing. The room was perfectly clean, well priced and met all our needs. We felt comfortable enough we booked a second night. Price, customer... More

Was this review helpful? Yes 2
Jay R, Manager at Cumberland Island Inn & Suites, responded to this review

We sincerely Thanks you for taking the time to post the review and we are very happy to hear that you enjoyed our facility and had good time. We look forward for your future visits. Good day. More

St. Marys
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2014

We enjoyed our stay durung our trip to the south. This was the first time at this location. We found it very pleasing and enjoyable. We would consider it the next trip south. WE foud it easyto find. we ould be back

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Jay R, Manager at Cumberland Island Inn & Suites, responded to this review

Thank you very much for staying with us. On your each visit you will find the same clean and comfortable rooms here and courteous staff. Hope to see you soon for your next trip in near future. More

Wilmington, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2014

The Cumberland Inn perfectly met our needs for a pet-friendly, refrigerator-equipped room during a trip to Florida. The rooms are Spartan, but clean and comfortable with Wi-Fi and microwaves -- as well as a super-cold refrigerator. It's only few miles off I-95. From the Inn it's only a couple of miles to either "downtown" St. Mary's -- great place for... More

Was this review helpful? Yes
Jay R, Manager at Cumberland Island Inn & Suites, responded to this review

Its always a pleasure to know our guest enjoyed their stay and enjoyed all we have to offer. Sincere thanks for taking the time to write an pleasant review. We hope to see you soon in future. Have a wonderful day. More

tampa
Top Contributor
88 reviews 88 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 15, 2014

I normally stay at the B&B's in town but my 6ft+ boyfriend doesnt fit those beds. So I booked the hotel. I was SO SURPRISED! It may not look like much outside but the room was BEAUTIFUL. Bamboo floors, new bedding, new upgrade on tile and all in bathroom. Breakfast was FANTASTIC! All the things I wanted, little sausage biscuits,... More

Was this review helpful? Yes 1
Jay R, Manager at Cumberland Island Inn & Suites, responded to this review

Thank You so much for taking the time to post a great review. Sincere thanks from all our staff here for appreciating our hard work. We will continue to make our guest stay an memorable one each time and look forward to your visits in future. It great to know our guest enjoyed the stay!!! More

Townsend, Massachusetts
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed March 6, 2014

My sister and I stayed here during Feb vacation of 2014. My experience at Cumberland Island Inn was good. The room was clean, housekeeping came by every day to check on us and asked if we needed service. The hotel staff was very friendly and helpful. Great location, and a quiet little bar on the grounds. I would definitely stay... More

Was this review helpful? Yes
Jay R, Manager at Cumberland Island Inn & Suites, responded to this review

Ms. Nina we thank you very much for your recent stay and happy to hear that you had an wonderful time with us. Look forward to see you again soon and have a great day. More

Raleigh, North Carolina
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 25, 2014

I have stayed at this hotel on and off for the last 7 years and over the last couple of months the property has gone down hill. No where near as clean and well maintained as it used to be. I come to find out that the General Manager that was there for many years is no longer there. It... More

Was this review helpful? Yes 3
Jay R, Manager at Cumberland Island Inn & Suites, responded to this review

I am truly very sorry to hear your concern. Unfortunately with health issue people have to retire. With New change we still do the very best to make our guest feel comfortable and have their stay most pleasant. We appreciate and Thank you for your continued trust in us and staying with us and hope you will continue using our... More

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Additional Information about Cumberland Island Inn & Suites

Address: 2710 Osborne Road, St. Marys, GA 31558
Location: United States > Georgia > Georgia Coast > St. Marys
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cumberland Island Inn & Suites 3*
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Also Known As:
Cumberland Island Hotel St. Marys
Cumberland Island Inn And Suites

21 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel has rooms with two Queen beds or one King bed. All rooms have micro/fridge, free WIFI,and 32" flat screen TVs. Two room suites are available with living room with sleeper sofa, full kitchen, washer/dryer, and separate bedroom with two Queens or one King bed. Complimentary deluxe continental breakfast is served daily. ... more   less 
Number of rooms
80

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