The room was clean, breakfast was typical of a Holiday Inn Express, and among the other choices in Middlesboro, this hotel seemed to be the best option. I stayed on the first floor and parking was ample. My one complaint has to do with their ability to print out airline itineraries for guests. It would be nice if another person... more

This is my second stay here, both stays were multiple day stays, 4 this time. Was at a meeting with 16 others, Room was clean, new AC, bath seemed to be remodeled since my last stay, great shower. Bed clean and comfortable with choice of pillows. WiFi was fast and easy, great to check the e-mail. TV a little small... more

An OK hotel in the middle of nowhere. But not nearly as nice as other Holiday Inn Express hotels I have stayed in. My "nonsmoking" room had obviously been smoked in. If it weren't already so late, I would have requested a change. According to the front desk staff, there is no penalty for smoking in a non-smoking room (my... more

This property is now 5 or so years old and is showing a great deal of wear and tear in the rooms we had. Bath fixtures not maintained, plastic tub that was ready to collapse, and for some reason there is no forced air ventilation in the bathroom so all the shower steam fills the room and contributes to the... more

My husband and I stayed at this hotel for one night right before Thanksgiving while traveling through Tennessee. The hotel is not fancy but it was clean and comfortable. The front desk staff was friendly and did their jobs well. At first glance the breakfast area was quite small, but in the morning we were surprised at how much food... more

We stay at this facility once a year, usually in June, but sometimes in July because the Holiday Inn Express in Middlesboro is so busy that it is sometimes difficult to book. Contrary to two previous reviews, we found the same comfortable, clean and friendly facility in '07 that we have been experiencing since 2000. The staff is most friendly... more

This *was* a nice resting stop, once upon a time. Granted, the staff is extremly friendly however the rooms and elevator are completely outdated. No one to blame but the owner, who will quickly tell you to "find someplace else".... so we did.... it's by no fault of the employees that this place has went from 5 stars to 1.... more

Very dirty carpet in the room and a FILTHY breakfast area. Dripping faucet in room, and the A/C unit whined loudly when it came on and went off - so we used earplugs to get some sleep. Some kind of beetles on the inside of the window. Great location near Cumberland Gap and Pine Mountain State Park, but no decent... more

Stayed here for 2 nights while visiting Cumberland Gap area. The property is well maintained and looks relatively new. It is across the street from Wal Mart and other shopping, gas, restaurants and the Cumberland GAp Hotel are nearby. The staff was generally helpful and friendly with the exception of the night clerk (maybe he was just having a couple... more