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All 4 Middlesboro hotels

Holiday Inn Express Middlesboro

2.5 of 5 Motel   |   1252 N 12th Street, Middlesboro, KY 40965 (Formerly Days Inn)
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Ranked #2 of 4 Hotels in Middlesboro
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
peter c Sebastian, Florida
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72 reviews from our community

Traveler rating
    30
    23
    12
    2
    5
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25
20
9
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sebastian, Florida
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here in October, room was super clean and very comfortable. The desk staff were very helpful and friendly. The breakfast in the AM was fresh and very good, the staff serving was very nice and helpful , great stay!!!

Was this review helpful? Yes
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Wow, thank you for the flattering review. We are so glad that you found our property as well as our staff to be exceptional. We strive to provide great customer service, clean rooms and a delicious breakfast. I am thrilled that you enjoyed each aspect! Thank you again for your kind words, we look forward to your next visit. Best... More

Nashville, Tennessee
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had prebooked on tripadvisor for my first time and was hesitant as to what my husband and I would find on arrival. Fortunately it was everything as advertised and so much more. Our encounters with front desk and housekeeping were all pleasant with everyone being friendly and helpful. All areas were clean and well-kept and it made for a... More

Was this review helpful? Yes
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am so glad that you found everyone to be so friendly and that our hotel was clean. We enjoy the breakfast,... More

Dublin, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

after my nightmare at Days Inn, this was like a dream come true, the rooms were clean, they smelled great, the bed with the huge snuggly pillows was wonderful, the fridge was cold, there was working wifi, the breakfast was WONDERFUL. This is the only place I will ever stay in Middlesboro, Kentucky again. The staff were the best, very... More

Was this review helpful? Yes
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Thank you for another wonderful review of our property. We appreciate your kind words and your endorsement. I am so happy that you found our hotel to be a place where you could be comfortable. I'm sorry for the reason that brought you to our area. I hope that you can come back in the future to enjoy everything that... More

Dallas TX
Top Contributor
76 reviews 76 reviews
40 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed October 18, 2014

Staff at front desk were very friendly and helpful. The room was nice and large. Very clean and comfortable, with good wifi and TV. The view out our window was of the woods behind the hotel and we enjoyed that. Breakfast was wonderful, with lots of options, many healthy.

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, Thank you so much for your nice review! I am so glad you found our property as well as our staff to be exceptional. We love the breakfast too. Thank you again for your review and we hope you will visit again. Best regards, Kim More

Knoxville, Tennessee
Top Contributor
79 reviews 79 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 24, 2014

Great clean rooms. Fluffy pillows. Biscuits and gravy, eggs and bacon in addition to other lighter options. Shower pressure was strong and bathroom stocked well. Staff was friendly. Hardee's next door. Several fast food restaurants near by. Beautiful drive up from Knoxville!

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Pamala, Thank you for telling us about your stay. We take great pride in our hotel and love hearing from our guest. Our goal is to exceed our guest expectations and we are very happy you enjoyed your visit. We hope to see you on your next visit to our area. Best regards, Kim More

Laurens, South Carolina
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 20, 2014

My husband and I decided to take a quick anniversary trip hiking at Cumberland Gap. HIE's have always been consistent so we chose to stay here. Another great stay. Thee pool is already closed. We were a little sad about that. It would've been nice to swim after hiking. Our only negatives were the noisy air conditioner and thin walls.... More

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, Thank you so much for taking the time to give us your feedback. I am sorry that the pool was closed during your stay, we've experienced some really cold nights. I also want to apologize for the noisy air conditioner. We are in the process of servicing every unit. I hope that on your next visit to our... More

Rugby
Top Contributor
103 reviews 103 reviews
41 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed September 17, 2014

Desk clerk very welcoming and friendly. Hotel was spotless, room was large, spacious, clean and comfortable. Shower was fantastic. Coffee available in lobby at all times. Breakfast was very good providing a range of goods. Great location particularly if visiting Cumberland Gap Historic National Park. Gym available but outdoor pool closed for season. Free newspaper provided each day.

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, Thank you so much for your fantastic review! We are so glad that you found our property as well as our staff to be exceptional. I look forward to sharing your comments with our team. Travel safely and we hope to see you on your next trip to the area. Best Regards, Kim More

Wetherby, United Kingdom
Top Contributor
79 reviews 79 reviews
37 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed September 16, 2014

A friendly welcome from a well informed professional receptionist. The hotel is well positioned for visiting Cumberland Gap and the nearby state parks besides being comfortable, very well maintained, modern and quiet. Breakfast was good and included in the price. All in all a good deal.

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, Thank you for the kind words and I am thrilled we were able to make your experience with us a great one! Our location is definitely convenient for visiting the parks. We look forward to seeing you again on your next visit to our area. Sincerely, Kim More

Charlottesville
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 12, 2014

Didn't have a destination planned for spending the night on the road. The places I viewed were awful until I game across the Holiday Inn Express. Everything (inside & out) was shiny and clean. I was too tired to find someplace to eat. Nothing in the area had anything tempting. There is no room service so I settled with tea... More

Was this review helpful? Yes 1
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, We love hearing from our guest, so thank you for sharing your experience with us. I am pleased that you found our hotel to be an "Oasis". Our staff takes great pride in being a home away from home for travelers. We hope you visit us again soon. Sincerely, Kim More

Macon, Georgia, USA
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

If you need to be in the area this is very good place to stay. rooms are well kept with little or no noise . We have to go back to the area and we always stay here. The breakfast offering is little skimpy with the choices, but not too bad.

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review for our property. I'm glad that you enjoyed your stay, we pride ourselves on our outstanding service and accommodations. I'm sorry that you found our breakfast lacking. We try to please everyone with eggs, meat, biscuits, gravy, fruit, yogurt, pancakes, cereal, a variety of bagels, and muffins.... More

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Additional Information about Holiday Inn Express Middlesboro

Address: 1252 N 12th Street, Middlesboro, KY 40965 (Formerly Days Inn)
Phone Number:
Location: United States > Kentucky > Middlesboro
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Middlesboro 2.5*
Number of rooms: 60
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Also Known As:
Holiday Inn Express Middlesboro Hotel Middlesboro
Holiday Inn Middlesboro

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