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All 4 Middlesboro hotels

Holiday Inn Express Middlesboro

2.5 of 5 Motel   |   1252 N 12th Street, Middlesboro, KY 40965 (Formerly Days Inn)
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Ranked #2 of 4 Hotels in Middlesboro
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
kat5581 Laurens, South Carolina
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67 reviews from our community

Traveler rating
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    12
    2
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Laurens, South Carolina
Contributor
14 reviews 14 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I decided to take a quick anniversary trip hiking at Cumberland Gap. HIE's have always been consistent so we chose to stay here. Another great stay. Thee pool is already closed. We were a little sad about that. It would've been nice to swim after hiking. Our only negatives were the noisy air conditioner and thin walls.... More

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, Thank you so much for taking the time to give us your feedback. I am sorry that the pool was closed during your stay, we've experienced some really cold nights. I also want to apologize for the noisy air conditioner. We are in the process of servicing every unit. I hope that on your next visit to our... More

Rugby
Top Contributor
103 reviews 103 reviews
41 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Desk clerk very welcoming and friendly. Hotel was spotless, room was large, spacious, clean and comfortable. Shower was fantastic. Coffee available in lobby at all times. Breakfast was very good providing a range of goods. Great location particularly if visiting Cumberland Gap Historic National Park. Gym available but outdoor pool closed for season. Free newspaper provided each day.

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, Thank you so much for your fantastic review! We are so glad that you found our property as well as our staff to be exceptional. I look forward to sharing your comments with our team. Travel safely and we hope to see you on your next trip to the area. Best Regards, Kim More

Wetherby, United Kingdom
Top Contributor
74 reviews 74 reviews
36 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A friendly welcome from a well informed professional receptionist. The hotel is well positioned for visiting Cumberland Gap and the nearby state parks besides being comfortable, very well maintained, modern and quiet. Breakfast was good and included in the price. All in all a good deal.

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, Thank you for the kind words and I am thrilled we were able to make your experience with us a great one! Our location is definitely convenient for visiting the parks. We look forward to seeing you again on your next visit to our area. Sincerely, Kim More

Charlottesville
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Didn't have a destination planned for spending the night on the road. The places I viewed were awful until I game across the Holiday Inn Express. Everything (inside & out) was shiny and clean. I was too tired to find someplace to eat. Nothing in the area had anything tempting. There is no room service so I settled with tea... More

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, We love hearing from our guest, so thank you for sharing your experience with us. I am pleased that you found our hotel to be an "Oasis". Our staff takes great pride in being a home away from home for travelers. We hope you visit us again soon. Sincerely, Kim More

Macon, Georgia, USA
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you need to be in the area this is very good place to stay. rooms are well kept with little or no noise . We have to go back to the area and we always stay here. The breakfast offering is little skimpy with the choices, but not too bad.

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review for our property. I'm glad that you enjoyed your stay, we pride ourselves on our outstanding service and accommodations. I'm sorry that you found our breakfast lacking. We try to please everyone with eggs, meat, biscuits, gravy, fruit, yogurt, pancakes, cereal, a variety of bagels, and muffins.... More

Athens, PA
Top Contributor
56 reviews 56 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 17, 2014

Not many accommodations to choose from in Middlesboro. This is our second stay at Holiday Inn Express and it did not disappoint. It is certainly not a luxury hotel, but it is sparkling clean, the staff is super friendly and helpful. The breakfast selection is plentiful, always stocked well, cold stuff is cold, hot stuff is hot. Easy to get... More

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, Thank you for such a wonderful review, and recommendation. We really appreciate hearing from our guests. We work hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am looking forward to sharing your comments with our staff, they will be pleased to know that their... More

Kingsport, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 14, 2014

We loved this hotel! It was extremely clean, the rooms were very nice, the bed was comfortable and they had a good continental breakfast. We usually visit Cumberland Gap yearly for their Genealogy Jamboree and will definitely stay at this hotel again.

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, Thank you for taking the time to write such a nice review of our property. We love our hotel too, we pride ourselves on our outstanding service and accommodations. We hope to see you next year. Thanks again, Kim More

Winston Salem, North Carolina
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed July 7, 2014

We have stayed for several years in this hotel and they have always been friendly and they have the best breakfast,which includes omelets,scrambled eggs and more. They have just finished a lovely remodel of the facility. It is nice looking comfortable and well designed. The staff is helpful and friendly. Middlesboro is a unique small city that you should check... More

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, Wow...we are very flattered by your review. Thank you for your feedback and your continued loyalty to our hotel. It's so nice that you noticed our remodeling efforts, we are very proud of the results. I will be sharing your review with our staff to show your appreciation. We look forward to your next visit. Thank you... More

Dayton, Tennessee
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 28, 2014

We booked a room with 2 beds but because we did not book the room through Holiday Inn but through Hotels.com I guess they thought they did not have to honor the agreement. I called the hotel and was told there was no rooms so I had to go to the brokers to look for a room. When Hotels,com checked... More

Was this review helpful? Yes
Kim W, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Carol P, I am so sorry that this happened to you. It's unfortunate that hotels.com did not provide to us your room preference or the number of guest traveling with you. It's always best to call the hotel directly when making your reservations. There is no excuse for not getting a roll a way, I sincerely apologize on behalf... More

Top Contributor
105 reviews 105 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 28, 2014

We spent one night here on our way home from Lexington KY. Our room was clean and large, and had a microwave and a little refrigerator. It was in the back of the motel and was very quiet. The staff was always helpful and pleasant, and the breakfast was good. There was a machine that made pancakes, which was something... More

Was this review helpful? Yes
Kim W, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Virginiatravel1, Thank you for taking the time to leave a review of our property. I am pleased that you found our rooms to be clean, large and quiet. We are very fortunate to have a wonderful staff who truly cares about all of our guests. Thank you for staying with us, we look forward to seeing you again. Sincerely, Kim More

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Additional Information about Holiday Inn Express Middlesboro

Address: 1252 N 12th Street, Middlesboro, KY 40965 (Formerly Days Inn)
Phone Number:
Location: United States > Kentucky > Middlesboro
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Middlesboro 2.5*
Number of rooms: 60
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Also Known As:
Holiday Inn Express Middlesboro Hotel Middlesboro
Holiday Inn Middlesboro

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