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All 4 Middlesboro hotels

Holiday Inn Express Middlesboro

2.5 of 5 Motel   |   1252 N 12th Street, Middlesboro, KY 40965 (Formerly Days Inn)
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Holiday Inn Express Middlesboro
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Ranked #2 of 4 Hotels in Middlesboro
Certificate of Excellence 2014
A recent review
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74 reviews from our community

Traveler rating
    32
    23
    12
    2
    5
See reviews for
25
20
10
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cicero
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

After driving 7 hours from Maryland to Middleboro, I knew I wanted to sleep in later the next morning. Shortly after entering my room, the room immediately above was occupied by a family of five. After 30 minutes of bumps and thumps around 6:00pm, I went down to talk to the front desk. They offered to call the family, but... More 

Was this review helpful? Yes
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Thank you so much for taking the time to give us your feedback, we love hearing from our guests. I am so glad that we were able to accommodate a room move for you, and that you were able to get the rest that you needed. I hope on your next visit that you will get a chance to enjoy... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Very nice, clean hotel. We checked in quite late and the staff were still pleasant. The hot breakfast was delicious, with more variety than most of the free breakfasts around. The lady working the breakfast bar went above and beyond to make sure everyone had an enjoyable breakfast! We will definitely stay here again when we are in the area!

Was this review helpful? Yes
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, Thank you for the kind words. I am so glad to hear that you enjoyed our breakfast, and a BIG thank you for mentioning our breakfast hostess. Our staff strives to make everyone's stay a 10, so its great to be able to share with them that we are doing a good job. I cant wait to post... More 

Sebastian, Florida
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 8, 2014

We stayed here in October, room was super clean and very comfortable. The desk staff were very helpful and friendly. The breakfast in the AM was fresh and very good, the staff serving was very nice and helpful , great stay!!!

Was this review helpful? Yes
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Wow, thank you for the flattering review. We are so glad that you found our property as well as our staff to be exceptional. We strive to provide great customer service, clean rooms and a delicious breakfast. I am thrilled that you enjoyed each aspect! Thank you again for your kind words, we look forward to your next visit. Best... More 

Nashville, Tennessee
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2014

I had prebooked on tripadvisor for my first time and was hesitant as to what my husband and I would find on arrival. Fortunately it was everything as advertised and so much more. Our encounters with front desk and housekeeping were all pleasant with everyone being friendly and helpful. All areas were clean and well-kept and it made for a... More 

Was this review helpful? Yes
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am so glad that you found everyone to be so friendly and that our hotel was clean. We enjoy the breakfast,... More 

Dublin, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

after my nightmare at Days Inn, this was like a dream come true, the rooms were clean, they smelled great, the bed with the huge snuggly pillows was wonderful, the fridge was cold, there was working wifi, the breakfast was WONDERFUL. This is the only place I will ever stay in Middlesboro, Kentucky again. The staff were the best, very... More 

Was this review helpful? Yes
Kim W, General Manager at Holiday Inn Express Middlesboro, responded to this review

Thank you for another wonderful review of our property. We appreciate your kind words and your endorsement. I am so happy that you found our hotel to be a place where you could be comfortable. I'm sorry for the reason that brought you to our area. I hope that you can come back in the future to enjoy everything that... More 

Dallas TX
Top Contributor
76 reviews 76 reviews
40 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 18, 2014

Staff at front desk were very friendly and helpful. The room was nice and large. Very clean and comfortable, with good wifi and TV. The view out our window was of the woods behind the hotel and we enjoyed that. Breakfast was wonderful, with lots of options, many healthy.

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, Thank you so much for your nice review! I am so glad you found our property as well as our staff to be exceptional. We love the breakfast too. Thank you again for your review and we hope you will visit again. Best regards, Kim More 

Knoxville, Tennessee
Top Contributor
81 reviews 81 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 24, 2014

Great clean rooms. Fluffy pillows. Biscuits and gravy, eggs and bacon in addition to other lighter options. Shower pressure was strong and bathroom stocked well. Staff was friendly. Hardee's next door. Several fast food restaurants near by. Beautiful drive up from Knoxville!

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Pamala, Thank you for telling us about your stay. We take great pride in our hotel and love hearing from our guest. Our goal is to exceed our guest expectations and we are very happy you enjoyed your visit. We hope to see you on your next visit to our area. Best regards, Kim More 

Laurens, South Carolina
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 20, 2014

My husband and I decided to take a quick anniversary trip hiking at Cumberland Gap. HIE's have always been consistent so we chose to stay here. Another great stay. Thee pool is already closed. We were a little sad about that. It would've been nice to swim after hiking. Our only negatives were the noisy air conditioner and thin walls.... More 

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, Thank you so much for taking the time to give us your feedback. I am sorry that the pool was closed during your stay, we've experienced some really cold nights. I also want to apologize for the noisy air conditioner. We are in the process of servicing every unit. I hope that on your next visit to our... More 

Rugby
Top Contributor
102 reviews 102 reviews
40 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed September 17, 2014

Desk clerk very welcoming and friendly. Hotel was spotless, room was large, spacious, clean and comfortable. Shower was fantastic. Coffee available in lobby at all times. Breakfast was very good providing a range of goods. Great location particularly if visiting Cumberland Gap Historic National Park. Gym available but outdoor pool closed for season. Free newspaper provided each day.

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, Thank you so much for your fantastic review! We are so glad that you found our property as well as our staff to be exceptional. I look forward to sharing your comments with our team. Travel safely and we hope to see you on your next trip to the area. Best Regards, Kim More 

Wetherby, United Kingdom
Top Contributor
81 reviews 81 reviews
37 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed September 16, 2014

A friendly welcome from a well informed professional receptionist. The hotel is well positioned for visiting Cumberland Gap and the nearby state parks besides being comfortable, very well maintained, modern and quiet. Breakfast was good and included in the price. All in all a good deal.

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, Thank you for the kind words and I am thrilled we were able to make your experience with us a great one! Our location is definitely convenient for visiting the parks. We look forward to seeing you again on your next visit to our area. Sincerely, Kim More 

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Additional Information about Holiday Inn Express Middlesboro

Address: 1252 N 12th Street, Middlesboro, KY 40965 (Formerly Days Inn)
Phone Number:
Location: United States > Kentucky > Middlesboro
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Middlesboro 2.5*
Number of rooms: 60
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Also Known As:
Holiday Inn Express Middlesboro Hotel Middlesboro
Holiday Inn Middlesboro

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