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All 4 Middlesboro hotels

Holiday Inn Express Middlesboro

2.5 of 5 Motel   |   1252 N 12th Street, Middlesboro, KY 40965 (Formerly Days Inn)
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Holiday Inn Express Middlesboro
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Ranked #2 of 4 Hotels in Middlesboro
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
David190343 Wetherby, United Kingdom
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65 reviews from our community

Traveler rating
    26
    20
    12
    2
    5
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24
15
9
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Wetherby, United Kingdom
Top Contributor
68 reviews 68 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed yesterday NEW

A friendly welcome from a well informed professional receptionist. The hotel is well positioned for visiting Cumberland Gap and the nearby state parks besides being comfortable, very well maintained, modern and quiet. Breakfast was good and included in the price. All in all a good deal.

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Charlottesville
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Didn't have a destination planned for spending the night on the road. The places I viewed were awful until I game across the Holiday Inn Express. Everything (inside & out) was shiny and clean. I was too tired to find someplace to eat. Nothing in the area had anything tempting. There is no room service so I settled with tea... More

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, We love hearing from our guest, so thank you for sharing your experience with us. I am pleased that you found our hotel to be an "Oasis". Our staff takes great pride in being a home away from home for travelers. We hope you visit us again soon. Sincerely, Kim More

Macon, Georgia, USA
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you need to be in the area this is very good place to stay. rooms are well kept with little or no noise . We have to go back to the area and we always stay here. The breakfast offering is little skimpy with the choices, but not too bad.

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review for our property. I'm glad that you enjoyed your stay, we pride ourselves on our outstanding service and accommodations. I'm sorry that you found our breakfast lacking. We try to please everyone with eggs, meat, biscuits, gravy, fruit, yogurt, pancakes, cereal, a variety of bagels, and muffins.... More

Athens, PA
Top Contributor
54 reviews 54 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Not many accommodations to choose from in Middlesboro. This is our second stay at Holiday Inn Express and it did not disappoint. It is certainly not a luxury hotel, but it is sparkling clean, the staff is super friendly and helpful. The breakfast selection is plentiful, always stocked well, cold stuff is cold, hot stuff is hot. Easy to get... More

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, Thank you for such a wonderful review, and recommendation. We really appreciate hearing from our guests. We work hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am looking forward to sharing your comments with our staff, they will be pleased to know that their... More

Kingsport, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 14, 2014

We loved this hotel! It was extremely clean, the rooms were very nice, the bed was comfortable and they had a good continental breakfast. We usually visit Cumberland Gap yearly for their Genealogy Jamboree and will definitely stay at this hotel again.

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Guest, Thank you for taking the time to write such a nice review of our property. We love our hotel too, we pride ourselves on our outstanding service and accommodations. We hope to see you next year. Thanks again, Kim More

Winston Salem, North Carolina
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed July 7, 2014

We have stayed for several years in this hotel and they have always been friendly and they have the best breakfast,which includes omelets,scrambled eggs and more. They have just finished a lovely remodel of the facility. It is nice looking comfortable and well designed. The staff is helpful and friendly. Middlesboro is a unique small city that you should check... More

Was this review helpful? Yes
Kim W, Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, Wow...we are very flattered by your review. Thank you for your feedback and your continued loyalty to our hotel. It's so nice that you noticed our remodeling efforts, we are very proud of the results. I will be sharing your review with our staff to show your appreciation. We look forward to your next visit. Thank you... More

Dayton, Tennessee
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 28, 2014

We booked a room with 2 beds but because we did not book the room through Holiday Inn but through Hotels.com I guess they thought they did not have to honor the agreement. I called the hotel and was told there was no rooms so I had to go to the brokers to look for a room. When Hotels,com checked... More

Was this review helpful? Yes
Kim W, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Carol P, I am so sorry that this happened to you. It's unfortunate that hotels.com did not provide to us your room preference or the number of guest traveling with you. It's always best to call the hotel directly when making your reservations. There is no excuse for not getting a roll a way, I sincerely apologize on behalf... More

Top Contributor
105 reviews 105 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 28, 2014

We spent one night here on our way home from Lexington KY. Our room was clean and large, and had a microwave and a little refrigerator. It was in the back of the motel and was very quiet. The staff was always helpful and pleasant, and the breakfast was good. There was a machine that made pancakes, which was something... More

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Kim W, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Virginiatravel1, Thank you for taking the time to leave a review of our property. I am pleased that you found our rooms to be clean, large and quiet. We are very fortunate to have a wonderful staff who truly cares about all of our guests. Thank you for staying with us, we look forward to seeing you again. Sincerely, Kim More

United States
Top Contributor
94 reviews 94 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed June 17, 2014

the rooms were lovely, well maintained with doors that were thick to block lots of kids noises in the hall...i dont find that often enough. the location was great too, lots of restaurants nearby..their breakfastss were great!!

Was this review helpful? Yes
Kim W, Front Office Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, We love getting feedback from our guests. I am so glad that you found our hotel to be so well maintained, and that the doors kept the noise out. We are fortunate that our doors are thick. I'm also happy to hear that you enjoyed the breakfast as we recently added several new options. Thank you again... More

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 2, 2014

Stayed one night to attend a graduation. The stay was effortless, room was clean & the only hotel who has EVER given me the choice with my priority rewards, did I want a goodie bag or extra points. I loved having the power to choose. Only suggestion would be for the breakfast, seems the "cook" couldn't keep up with the... More

Was this review helpful? Yes 2
Kim W, Front Office Manager at Holiday Inn Express Middlesboro, responded to this review

Dear AngieM, We are so pleased that you found our hotel to be effortless and clean. We are also happy that our guests now get a choice on the IHG Rewards Club welcome amenity gift. I appreciate your feedback about breakfast and I am sincerely sorry that you had to wait. We will work to remedy that situation. Again, thank... More

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Additional Information about Holiday Inn Express Middlesboro

Address: 1252 N 12th Street, Middlesboro, KY 40965 (Formerly Days Inn)
Phone Number:
Location: United States > Kentucky > Middlesboro
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Middlesboro 2.5*
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Also Known As:
Holiday Inn Express Middlesboro Hotel Middlesboro
Holiday Inn Middlesboro

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