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All 4 Middlesboro hotels

Holiday Inn Express Middlesboro

2.5 of 5 Motel   |   1252 N 12th Street, Middlesboro, KY 40965 (Formerly Days Inn)
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77%
Ranked #2 of 4 hotels in Middlesboro
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Donna B Kingsport, Tennessee
  • Reviews (61)
  • Photos (28)
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  • Room tips (13)
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61 people have reviewed this hotel

Traveler rating
    24
    19
    11
    2
    5
See reviews for
22
14
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Kingsport, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved this hotel! It was extremely clean, the rooms were very nice, the bed was comfortable and they had a good continental breakfast. We usually visit Cumberland Gap yearly for their Genealogy Jamboree and will definitely stay at this hotel again.

Was this review helpful? Yes
Winston Salem, North Carolina
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

We have stayed for several years in this hotel and they have always been friendly and they have the best breakfast,which includes omelets,scrambled eggs and more. They have just finished a lovely remodel of the facility. It is nice looking comfortable and well designed. The staff is helpful and friendly. Middlesboro is a unique small city that you should check... More

Was this review helpful? Yes
Dayton, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We booked a room with 2 beds but because we did not book the room through Holiday Inn but through Hotels.com I guess they thought they did not have to honor the agreement. I called the hotel and was told there was no rooms so I had to go to the brokers to look for a room. When Hotels,com checked... More

Was this review helpful? Yes
Kim W, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Carol P, I am so sorry that this happened to you. It's unfortunate that hotels.com did not provide to us your room preference or the number of guest traveling with you. It's always best to call the hotel directly when making your reservations. There is no excuse for not getting a roll a way, I sincerely apologize on behalf... More

Top Contributor
103 reviews 103 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent one night here on our way home from Lexington KY. Our room was clean and large, and had a microwave and a little refrigerator. It was in the back of the motel and was very quiet. The staff was always helpful and pleasant, and the breakfast was good. There was a machine that made pancakes, which was something... More

Was this review helpful? Yes
Kim W, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Virginiatravel1, Thank you for taking the time to leave a review of our property. I am pleased that you found our rooms to be clean, large and quiet. We are very fortunate to have a wonderful staff who truly cares about all of our guests. Thank you for staying with us, we look forward to seeing you again. Sincerely, Kim More

United States
Top Contributor
92 reviews 92 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 17, 2014

the rooms were lovely, well maintained with doors that were thick to block lots of kids noises in the hall...i dont find that often enough. the location was great too, lots of restaurants nearby..their breakfastss were great!!

Was this review helpful? Yes
Kim W, Front Office Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Valued Guest, We love getting feedback from our guests. I am so glad that you found our hotel to be so well maintained, and that the doors kept the noise out. We are fortunate that our doors are thick. I'm also happy to hear that you enjoyed the breakfast as we recently added several new options. Thank you again... More

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 2, 2014

Stayed one night to attend a graduation. The stay was effortless, room was clean & the only hotel who has EVER given me the choice with my priority rewards, did I want a goodie bag or extra points. I loved having the power to choose. Only suggestion would be for the breakfast, seems the "cook" couldn't keep up with the... More

Was this review helpful? Yes 2
Kim W, Front Office Manager at Holiday Inn Express Middlesboro, responded to this review

Dear AngieM, We are so pleased that you found our hotel to be effortless and clean. We are also happy that our guests now get a choice on the IHG Rewards Club welcome amenity gift. I appreciate your feedback about breakfast and I am sincerely sorry that you had to wait. We will work to remedy that situation. Again, thank... More

Forest, Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 31, 2014

This was a standard Holiday Inn Express with above average staff. They were very helpful and friendly. Our room was clean and the beds were comfy, although our air conditioner was noisy. There are chain restaurants all around the hotel, but we found Ryan's to be a "do not recommend" - dirty and less than lukewarm food.

Was this review helpful? Yes
Kim W, Front Office Manager at Holiday Inn Express Middlesboro, responded to this review

Virginia, Our staff works very hard to ensure that every guests has a wonderful experience. I am so glad to hear that you found that to be true. I apologize that your air conditioner was noisy. In the future if you have any concerns please feel free to let the front desk know, we will do our best to fix... More

Milwaukee, Wisconsin
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2014

This hotel is next door to a Ryan's Buffett where I had a meeting that I could just walk to. I had a King room with couch, coffee table, refrigerator, microwave. The room was very well kept up -looked almost new. The bathtub has jacuzzi jets that I didn't notice until the next morning in the shower so, if you... More

Was this review helpful? Yes
Kim W, Front Office Manager at Holiday Inn Express Middlesboro, responded to this review

Thank you for taking the time to complete our survey we value your feedback. We are happy that you were so pleased with your room. I will share your comments with our housekeeping staff. I am sorry that the road noise distrubed you. On your next visit we would be happy to give you ear plugs or a white noise... More

Houston, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 24, 2014

I chose to stay at this hotel for an interview a LMU. The receptionist was nice and the place was clean. The breakfast was pretty nice and worth waking up to eat. There is a Walmart directly across the street which is convent for picking up last minute items. Its not even 10 minutes from the LMU campus. According to... More

Was this review helpful? Yes
Taylorj849, Front Office Manager at Holiday Inn Express Middlesboro, responded to this review

Bljohn, Thank you for your fantastic review! We are so glad that you found our hotel to be clean, and that our breakfast was so impressive. In April we are expanding our breakfast menu; it will include a yogurt bar, turkey sausage and several other items that we are excited about. Thank you again for your feedback. We wish you... More

Atlanta, Georgia
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 2, 2014

My sister had an interview at LMU and there was only 2 hotels in the area so we choose this Holiday Inn. I was pleasantly surprised that this hotel was up to date!! Clean rooms and nice little gym to workout in!!! Breakfast was average cont. style but there was restaurants near by!

Was this review helpful? Yes
Taylorj849, General Manager at Holiday Inn Express Middlesboro, responded to this review

Thank you for taking the time to write a review of our hotel. I am so pleased that you found it satisfactory. Come see us again. More

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Additional Information about Holiday Inn Express Middlesboro

Address: 1252 N 12th Street, Middlesboro, KY 40965 (Formerly Days Inn)
Phone Number:
Location: United States > Kentucky > Middlesboro
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Middlesboro 2.5*
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Also Known As:
Holiday Inn Express Middlesboro Hotel Middlesboro
Holiday Inn Middlesboro

28 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Middlesboro Hotel is located in Middlesboro's blend of historic woodlands, wonderful views, and well-seasoned beauty. We are located next to one of the oldest State Parks - Pine Mountain State Park and Cumberland Gap National Park. The Holiday Inn Express is not far from Cumberland Gap, the trail that was used by Daniel Boone, features a lot of hiking trails, crafts and Southern Hospitality. The Holiday Inn Express is located in an area where the dining is the choosing, whether you desire the charm of a historic view or the economy of a family restaurant, you can find it here. Hotel features include free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Middlesboro, KY and stay smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
60

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