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Candlewood Suites Newport News

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329 Commonwealth Dr, Yorktown, VA 23693
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Candlewood Suites Newport News
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74 Reviews from our TripAdvisor Community

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Traveler rating
    40
    22
    6
    2
    4
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22
13
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (14)
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Geneva
5 of 5 stars Reviewed 5 days ago NEW

Been coming to visit family in the area for the past 6 years and have stayed here every time. I have never been disappointed with my stay. The hotel is close to I 64 but the rooms are quite and very clean.

Was this review helpful? Yes
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Robert R, You are now officially part of our Candlewood Suites Newport News Yorktown family. We are always happy to hear about repeat guests. It really shows the loyalty to the brand as well. Thanks for sharing your experiences and we look forward to your return. More 

Toledo, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for a week. Good location right off 64 and convenient to all area attractions. Definitely having an ant infestation this summer. They don't clean the rooms everyday but are hospitable with exchanging towels/linens whenever you want. Checked in on a Saturday and was staying to the following Saturday. We were told cleaning day would be Tuesday but when... More 

Was this review helpful? Yes
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear srrish, We were glad you came to stay at our gorgeous location. You hit the nail right on the coffin! This summer has been rare with the bugs in our area due to the brief and brutal winter prior. All of the hotels in the market have been taking a significant blow from this problem. We are very much... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Me and my gf stayed here for July 4th, it is really nice!!!4 stars. Hotel was beautiful and romantic. The lake out back is a nice touch. It has a fitness center , pool outside. Free kitchens in the room and movies across the street.

Was this review helpful? Yes
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Jasper F, Nice and Cozy is a great way to describe us! Thanks for the awesome review and we hope you and your family return to us soon. Consider this your home away from anytime you are in our area. More 

Hampton, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

My company has had 2 different people stay at this hotel (each for 2 months) & they both raved about the hotel. They gave us a great corporate rate & the payment process was so easy! We will absolutely keep doing business here!

Was this review helpful? Yes
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Jencee72, We appreciate your partnership with the Candlewood Suites Newport News Yorktown. Taking care of our corporate suppliers and local contributors in our Hampton Roads community is very important to us. We will surely continue to strive to build more of these business relationships now that our property has been completely remodeled. Thanks again! More 

Dublin, Ireland
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Another lovely trip to Candlewood suites in Yorktown VA. The hotel has been fully decorated and is even better than it was on our last visit. Very clean and private. Only one problem this time which is ants! I know ants can be a problem out here but it is disturbing having them walking on you. Other than the ants... More 

Was this review helpful? Yes
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear MaroiB, We are happy if you are happy MaroiB! However the ants are not a regular occurrence. This season has been strange due to the heat and humidity. Plus we are overlooking the lake outback. We are looking forward to the fall, that's when you can really enjoy some of our other features such as the barbeque and grill... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Decided to stay overnight in the Newport News/Yorktown, VA area at the last minute. We reserved one of the last rooms available for the night and were pleasantly surprised. The room was VERY clean, bedding/linens very nice as well. The staff was extremely helpful and friendly. Would definitely stay again.

Was this review helpful? Yes
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear mlmurrin0809, We are very pleased that you came to visit us. We agree that our property is a well kept gem. Feel free to contact us on your next visit to our hotel. Thanks again. More 

1 review
1 of 5 stars Reviewed June 26, 2015 via mobile

Woke up at 2:30 am and there were 3 roaches crawling over the counter and 1 in the bathroom. I feel absolutely di s gusted going back to sleep and now have to check all my luggage. Not what i wanted on vacation.

Was this review helpful? Yes
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear brookefay, We are very concerned that you had such an experience. If you look at our reviews prior to this one we have not had cleanliness issue complaints in years. That shows that this is not normal feedback for our hotel. We take pride in the appearance of the property and ensure you we will take immediate action to... More 

north carolina
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 26, 2015

Clean, easy check in and check out. Living and kitchen areas arranged nicely. Convenient to movie theater and restaurants. Mattress and linens very nice. Honor mini mart,pool,exercise area. Easy parking.

Was this review helpful? Yes
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear nowservingno4, We are very happy to hear about your wonderful experience. Our cleanliness, great staff, and location are surely some of our key traits. Thanks for mentioning the Cupboard, Indoor Pool, and Fitness Center as well. Please feel free to contact us directly upon booking your next reservation with the Candlewood Suites Newport News-Yorktown. More 

Scottsdale, Arizona
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 17, 2015

Was advised that for one night it would be $50 to have our pet with us. That also covered a week long stay for the same fee. It is getting increasingly difficult to find a pet friendly location on the east coast.

Was this review helpful? Yes 1
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Thomas R, We are pleased you chose to stay with us during your visit to our area. The pet fee is for mandatory cleaning purposes after the guest checks out. Those rooms have to be treated with special chemicals. All pet friendly hotels unfortunately must charge a fee. Some actually have a daily charge; where as you mentioned we... More 

1 review
4 of 5 stars Reviewed April 4, 2015

Came in town for a friend's wedding. Reservation was set. Staff was attentive to our needs. To our surprise was chosen guest of the week! Room was great. Hotel in a great location relative to a lot of places to go. Overall stay was very good. Will definitely stay again when back in the area.

Was this review helpful? Yes
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear FKirb, We are happy you enjoyed your stay with us while you were visiting your friend for their wedding. Our staff truly goes above and beyond to make every guest feel we are a home away from home. Feel free to contact us as soon as you know you are planning another visit. Thanks again for choosing Candlewood Suites... More 

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