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Candlewood Suites Newport News

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329 Commonwealth Dr, Yorktown, VA 23693
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Candlewood Suites Newport News
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86 Reviews from our TripAdvisor Community

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Baltimore, Maryland
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 28, 2015

Located behind a strip mall near the Tabb / Newport News border,this hotel has consistently given above avg comfort and customer service. And the newly remodeled rooms make it even more inviting. Giving extended stay America a run for their money with kitchenette sand comfy furniture in the rooms.

Helpful?
Thank Joel_in_MD
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Joel_in_MD, We are truly in a great location in the back of the Kiln Creek neighborhood. Conveniently located close to many restaurants like 2nd Street Bistro, Uno's Chicago Bar and Grill, and Saisaki. We have all the bells and whistles of our competitors with brand new standards. We look forward to your next visit and welcome you to the... More 

Yorktown, Virginia
1 review
5 of 5 stars Reviewed December 8, 2015

The hotel is nice and the staff is awesome, Scott Cox, Brittany, Mike and the housekeeping staff has very good customer service and took very good care me during my time and stay. The hotel and room is very clean and has very good furniture. One word to describe this hotel and its staff, "EXCELLENT"

Helpful?
Thank Janet S
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Janet S, We appreciate such great feedback. We do try to go above and beyond the average hotel experience. Please share your great stories with your friends and family. Thanks again and Happy Holidays! Take care. More 

Marion, South Carolina
1 review
5 of 5 stars Reviewed November 17, 2015

We stayed at the Newport News location in Yorktown Va. The rooms were exceptionally clean and well furnished. The kitchen was well stocked with all the necessities that you would have at home.The front office staff was very professional, along with being courteous and kind. Scott Cox and Brittney truly went the extra mile in accommodating us during our stay.... More 

Helpful?
Thank Jacqueline C
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Jacqueline C, We are pleased that we were able to assist the Martinez-Johnson family during such a difficult time. It was truly beautiful seeing all of your family coming together from all over the country. As you mentioned we indeed have all the amenities a guest needs to feel at home; regardless of what the reason for travel to... More 

1 review
5 of 5 stars Reviewed November 3, 2015

Our home was involved in fire on 10-19-2015. My claims adjuster gave me two choices to stay with my family. He advised me what came with their rooms full fridge,stove, dish washer. When we checked in it was effortless and quick. I loved the little extras like the lounge,free laundry. Also the have games to borrow, crock pots. During my... More 

Helpful?
Thank Romanetta B
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Romanetta B, We are happy that you are happy! Personally I have also been through the tragic experience of an apartment fire in 2013. It truly is a horrific experience. Especially when the fire was caused by another tenant by mistake. We are a great location for these circumstances. The free wifi, guest laundry, fitness center and full kitchens... More 

Newport News, Virginia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 18, 2015

Our stay here during a period of relocation is most accommodating, comfortable, exceptionally clean and a home like environment with kitchen facilities. This recently renovated hotel with state of the art gym and WiFi is immaculately kept with most pleasant, helpful and professional management. I make a particular mention of Scott Cox who is an asset to any management team... More 

Helpful?
Thank Debbie B
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Debbie B, Wow what a nice review! I can't take the credit alone for the awesome team we have. Everyone does their part to make our hotel successful. We truly feel we have the best package to offer for the area of extended stay hotels in the Newport News / Hampton area. Thank you for joining our family at... More 

Southend-on-Sea, United Kingdom
Level Contributor
221 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed September 30, 2015 via mobile

Stayed here for one night as part of east coast road trip; hotel is just off interstate. Decent rate, although no bkfst included. Free coffee was available. Staff were friendly and welcoming. Clean room on 2nd floor; very large, with full kitchen facilities if required. Shower pressure was ok. Couple of great restaurants nearby; 2nd street bistro or uno. Overall... More 

Helpful?
Thank nickss1
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear nickss1, We are happy you decided to drop by our beautiful location. We are truly conveniently located right off the interstate. Thanks for posting photographs of your room. We just went through a million dollar renovation so our entire facility is brand new. Hope to see you return to us in the near future. Thanks again. More 

PA
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 11, 2015

The hotel is spotless clean even though is a pet-friendly hotel; the whole place smells clean. I was surprised by the work that the cleaning staff is constantly doing. From steam the carpets, spray the hall with an antibacterial product to a detail clean room. Is amazing! The staff are friendly and may you feel welcome all the time. They... More 

Helpful?
Thank Maria D
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear fefitaPa, Well we value your feedback and are very pleased to know you enjoyed your stay. You mentioned everything that makes us a nice place to visit. Whether it is for a fews days or a few months we try to be as relaxing as possible. We want every guest to feel welcomed and at home. Thanks again. More 

USVI
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 11, 2015 via mobile

When I realized my flight was going to be seriously delayed for weather I called Candlewood suites. The front desk said no worries on your arrival someone will be here. Showing up 6 hrs later than expected, I was ready for no nonsense. And there wasn't. They new my name, had the room key ready to go. I literally was... More 

Helpful?
Thank ottersRus
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear outtersRus, Wow, we see you had a busy travel while you were trying to get here. Glad we were able to settle things down for you after such a rough time with your airline. Traveling experiences sometimes aren't what they used to be years ago. Thank you for choosing Candlewood Suites Newport News Yorktown and hope to see you... More 

1 review
5 of 5 stars Reviewed September 5, 2015 via mobile

Didn't have a reservation, just walked. I was immediately greeted with a smile and an eagerness to help me. They gave me a military rate, even though it was there last room. Most hotels will give you the walk in rate, even though I'm in the navy. Safe places to sleep and peaceful. Will return next month for sure. They... More 

Helpful?
Thank blkbarb714
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear blkbarb714, We love and support our troops! Per diem rate is available for our standard studio suites for all active duty military. We are also conveniently located 10 minutes away form Fort Eustis and Langley Airforce Base. Hooyah!!! More 

Edenton, North Carolina
1 review
5 of 5 stars Reviewed September 3, 2015 via mobile

We stayed at Candlewood Suites for a week getaway. The pool is nice & lit up at night, very romantic & a perfect cool down after a hot Virginia summer day. We experienced a tiny issue with our Air Conditioning sensor but the maintenance guy immediately came, fixed it & checked on us throughout our stay making sure we were... More 

Helpful?
Thank Kady S
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Kady S, Free coffee all day is absolutely correct! We also have free wifi and free guest laundry. We are glad the maintenance guy was able to get to your needs in a timely manner. That's something the guests usually comment on as well. We are glad that you came to visit and look foward to seeing you again. More 

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