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All 8 Yorktown hotels

Staybridge Suites Newport News-Yorktown

3.0 of 5 Hotel   |   401 Commonwealth Drive, Yorktown, VA 23693
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Staybridge Suites Newport News-Yorktown
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84%
Ranked #3 of 8 hotels in Yorktown
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 25, 2014
Heather G Midlothian, Virginia
  • Reviews (89)
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89 people have reviewed this hotel

Traveler rating
    50
    24
    5
    6
    4
See reviews for
44
11
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Watertown, New York, United States
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I spent a week looking for place for our daughter to stay for two months. We made several visits to many the Stay Bridge and they assured us that they were the best place for our daughter and her pet to stay. We made the reservation, they knew she had a pet and that she was a... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Staybridge Suites Newport News-Yorktown, responded to this review

Dear Likestotravel1960, Thank you for your review regarding your daughter's recent stay at Staybridge Suites Newport News Yorktown, VA . It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing... More

Midlothian, Virginia
1 review
5 of 5 stars Reviewed July 25, 2014

I had to travel to Yorktown for a business conference and was put up in the Staybridge Suites. I have never seen a more immaculate hotel. I was upgraded to a two bedroom suite which was larger than most apartments. There was always someone to greet you at the front desk with a smile. The continental breakfast was amazing and... More

Was this review helpful? Yes
Carbondale, Illinois
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 13, 2014

What we mainly like about Staybridge is that they are dog friendly. We travel with our 2 dogs and it's nice to have a nice place to stay. The room was nice. The breakfast is always good and well stocked. The only downside, and we didn't report it, was that none of the light switches in the bedroom and sink... More

Was this review helpful? Yes 1
Hockessin, Delaware
Contributor
19 reviews 19 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 21, 2014

Hotels closer to my destination in Newport News were already sold out. that led me to discover the Staybridge Suites in Yorktown. Good, quiet location. Everything necessary nearby; easy drive to location in the morning. Nice set of amenities typical of Staybridge Suites properties .... nightly reception, good breakfast, large well appointed rooms.

Was this review helpful? Yes 2
Marietta, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 2, 2014

Overall, this hotel was top-notch. The suite with kitchenette and walk-in shower was perfect for our family. The daily breakfast buffet and light dinner during the week was a bonus. The staff were friendly and accommodating. The hotel is in a prefect location for day trips to the historical and beach areas alike. The quality of housekeeping service was somewhat... More

Was this review helpful? Yes 1
Chicago, Illinois
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 23, 2014

The staff and operations manager at the Staybridge Suites Newport News were very unhelpful. I was very disappointed with my treatment and the overall customer service. The Hilton Garden Inn and Candlewood Suites are next door, are cheaper and have more pleasant staff.

Was this review helpful? Yes 7
IHGCare, Guest Relations Manager at Staybridge Suites Newport News-Yorktown, responded to this review

Dear Jessica H, Thank you for taking the time to write your review. We are truly sorry the level of service you received was less than satisfactory. We are confident the hotel will continue working with their staff to improve the level of service offered for future guests or your next visit. We would like to address your experience further,... More

NYC
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 22, 2014

Our trip to Newport was to visit our son inthe military. It was a two night stay ane we needed a suite for our needs. Upon check in the smell of the main desk and hallways were pretty bad and as like bad body oder. Thank God the rooms were fresh smelling and we only had to endure this stench... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites Newport News-Yorktown, responded to this review

Dearsmccar7467 , Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We would like to apologize for any challenges that transpired during your stay particularly with the bathroom issue. We don't want any guest inconvenienced and rest assured that your comments will be used for the purpose of bringing... More

Iowan
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 19, 2014

We chose this hotel because we wanted one near Williamsburg that allowed pets and had an indoor pool and hot tub. This was the one that met those requirements, and so even though it was 20 minutes from Williamsburg, where we'd spend most of our time, we booked it. Definitely not sorry! Having a two-room suite is definitely nice, especially... More

Was this review helpful? Yes 1
Cleveland, Ohio
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 9, 2014

did not empty trash. Couch cushions were VERY worn down. I got yelled at by breakfast attendant for not knowing the waffle maker was broken. Appears that family of people that run the hotel hang out there. Printer did not work is Business Center. Sheets smelled

Was this review helpful? Yes 3
Loveland, Colorado
1 review
5 of 5 stars Reviewed January 5, 2014 via mobile

The lady at the front desk was very friendly and personable. The room was clean, fresh smelling, and very quiet all night. Everything worked, the thermostat, hot shower, hot tub, and the breakfast was a nice layout of choices. We will definitely stay here again with our dogs. The pet walking area was grass, clean, and offered pickup bags.

Was this review helpful? Yes
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Additional Information about Staybridge Suites Newport News-Yorktown

Address: 401 Commonwealth Drive, Yorktown, VA 23693
Phone Number:
Location: United States > Virginia > Yorktown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Newport News-Yorktown 3*
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Also Known As:
Staybridge Suites Newport News-Yorktown Hotel Yorktown

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
You will love our beautiful all new suite hotel, built for the extended stay in mind. All suites have full equipped kitchens, complete with pots, pans, dishes and flatware, dishwashers, microwaves and full-sized fridges. Each suite has a work station and has Wi-Fi. Our huge indoor pool, workout room, Business Center and complimentary Guest Laundry round our of fabulous amenities. Why stay in a hotel room when you can enjoy the suite life? ... more   less 
Number of rooms
83

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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