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Staybridge Suites Newport News-Yorktown

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401 Commonwealth Drive, Yorktown, VA 23693
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Staybridge Suites Newport News-Yorktown
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98 Reviews from our TripAdvisor Community

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Traveler rating
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    28
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49
12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woodbridge, Virginia, United States
Level Contributor
157 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We only came here for 2 nights. We brought our dog and picked this place because we could get the most bang for our buck. We got a 1 bedroom King Suite with a pull out couch in the living room. Our dog is a Yorkie so little space needed for him. We arrived in the evening on Wednesday and... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Newport News-Yorktown, responded to this review

Dear Brittani G, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness and the kitchen. However, we’re sorry we fell below your expectation regarding the air conditioning. We will address this concern. I assure you that the feedback of our hotel... More 

Raleigh, USA
Level Contributor
49 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed April 19, 2015

This is a standard Staybridge Suites but of the six or so I have stayed in this is the least well run.The hotel is in good condition and very clean. It had a good AC unit. It is a little isolated. Nothing major wrong but lots of little things from check in to the sparse evening socials: - asked for... More 

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IHGCare, Guest Relations Manager at Staybridge Suites Newport News-Yorktown, responded to this review

Dear neilmj, Thank you for writing a review about your recent stay with us. It’s nice to know that you liked the overall look and cleanliness of our hotel. However, we apologize that some facilities and amenities fell below your expectations. Please be assured that all your feedback will be acted upon to ensure a more positive experience for your... More 

Charlotte, North Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 16, 2015

Stayed at this location for 3 nights. Had two separate rooms. The king studio seemed cleaner and fresher than the handicap suite. The handicap one bedroom had an odor that just wouldn't go away. The king studio room smelled fine. Hotel was a bit noisy, I would recommend staying above floor 1 and 2 if you can. Manager reception was... More 

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Charleston, South Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

Awesome place ..very nice people and excellent breakfast... very clean rooms and grounds very nice pool .. I recommend this place to everyone .. It's in the center of everything...very convenient!!!!!

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Hampton, Virginia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 5, 2015

Rooms are very clean, area has vast options for food and entertainment options. I didn't try the pool or the fitness room. Friendly staff members, they have DVD's at the front desk that you can rent free of charge which is awesome. Beds are comfortable and the rooms are huge. Loved it.

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 30, 2014

Looking online for a place to stay over Christmas while visiting family and needed a dog-friendly, convenient location and found this Staybridge...so glad we stayed here! Staff was friendly and welcoming, room was CLEAN, bed comfortable, breakfasts were "ok" (typical fare). High ceilings in room were nice, felt roomy. Minor complaints include no oven (microwave only), bathroom vanity a little... More 

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Raleigh, North Carolina
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 1, 2014

I checked in around 5 PM and the lobby looked very nice. I had reserved a king 2 room suite and I was placed on the 3rd level. As soon as I opened the door I was met with the 2 non stop barking dogs above me... I mean non stop barking. 1 Large and 1 small dog... I went... More 

Was this review helpful? Yes 3
Yorktown, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 28, 2014

The Yorktown Staybridge Suites is the WORST IHG branded hotel I've ever stayed in. My line of work requires that I travel about 10 months out of the year so I'm no stranger to hotels. The first issue I came into contact with was the absolutely AWFUL smell of body odor while walking to the elevator after I checked in.... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Staybridge Suites Newport News-Yorktown, responded to this review

Dear Timothy N, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us and regret the issues you had... More 

Richmond, Virginia, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 8, 2014

My wife and I transferred to VA from PA. During this transition our place would not be ready to occupy until the first week of June. So, from May 1 thru June 1, 2014 Staybridge Suites became our temporary home. There, we were catered to for our every need. The staff, and facility are impeccable. Especially, Mary-Anne, George, and Kelly.... More 

Was this review helpful? Yes 2
owings mills, md
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

We spent two nights at this hotel during the Labor Day weekend. Very clean and comfortable. The front desk staff was very helpful. Spacious rooms with kitchen. The complementary hot breakfast was delicious and plenty. A nice small indoor pool. One thing we did not like is pets are allowed in the hotel. Otherwise a nice place to stay.

Was this review helpful? Yes 1
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