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All 8 Yorktown hotels

Staybridge Suites Newport News-Yorktown

3.0 of 5 Hotel   |   401 Commonwealth Drive, Yorktown, VA 23693
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Ranked #3 of 8 Hotels in Yorktown
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 1, 2014
TravelForLife2000 Raleigh, North Carolina
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92 reviews from our community

Traveler rating
    51
    26
    5
    6
    4
See reviews for
45
11
5
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 1, 2014

I checked in around 5 PM and the lobby looked very nice. I had reserved a king 2 room suite and I was placed on the 3rd level. As soon as I opened the door I was met with the 2 non stop barking dogs above me... I mean non stop barking. 1 Large and 1 small dog... I went... More

Was this review helpful? Yes 2
Yorktown, Virginia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 28, 2014

The Yorktown Staybridge Suites is the WORST IHG branded hotel I've ever stayed in. My line of work requires that I travel about 10 months out of the year so I'm no stranger to hotels. The first issue I came into contact with was the absolutely AWFUL smell of body odor while walking to the elevator after I checked in.... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Staybridge Suites Newport News-Yorktown, responded to this review

Dear Timothy N, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us and regret the issues you had... More

Richmond, Virginia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

My wife and I transferred to VA from PA. During this transition our place would not be ready to occupy until the first week of June. So, from May 1 thru June 1, 2014 Staybridge Suites became our temporary home. There, we were catered to for our every need. The staff, and facility are impeccable. Especially, Mary-Anne, George, and Kelly.... More

Was this review helpful? Yes 1
owings mills, md
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

We spent two nights at this hotel during the Labor Day weekend. Very clean and comfortable. The front desk staff was very helpful. Spacious rooms with kitchen. The complementary hot breakfast was delicious and plenty. A nice small indoor pool. One thing we did not like is pets are allowed in the hotel. Otherwise a nice place to stay.

Was this review helpful? Yes 1
Midlothian, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

I had to travel to Yorktown for a business conference and was put up in the Staybridge Suites. I have never seen a more immaculate hotel. I was upgraded to a two bedroom suite which was larger than most apartments. There was always someone to greet you at the front desk with a smile. The continental breakfast was amazing and... More

Was this review helpful? Yes 1
Carbondale, Illinois
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 13, 2014

What we mainly like about Staybridge is that they are dog friendly. We travel with our 2 dogs and it's nice to have a nice place to stay. The room was nice. The breakfast is always good and well stocked. The only downside, and we didn't report it, was that none of the light switches in the bedroom and sink... More

Was this review helpful? Yes 2
Hockessin, Delaware
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 21, 2014

Hotels closer to my destination in Newport News were already sold out. that led me to discover the Staybridge Suites in Yorktown. Good, quiet location. Everything necessary nearby; easy drive to location in the morning. Nice set of amenities typical of Staybridge Suites properties .... nightly reception, good breakfast, large well appointed rooms.

Was this review helpful? Yes 3
Marietta, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 2, 2014

Overall, this hotel was top-notch. The suite with kitchenette and walk-in shower was perfect for our family. The daily breakfast buffet and light dinner during the week was a bonus. The staff were friendly and accommodating. The hotel is in a prefect location for day trips to the historical and beach areas alike. The quality of housekeeping service was somewhat... More

Was this review helpful? Yes 1
Chicago, Illinois
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 23, 2014

The staff and operations manager at the Staybridge Suites Newport News were very unhelpful. I was very disappointed with my treatment and the overall customer service. The Hilton Garden Inn and Candlewood Suites are next door, are cheaper and have more pleasant staff.

Was this review helpful? Yes 8
IHGCare, Guest Relations Manager at Staybridge Suites Newport News-Yorktown, responded to this review

Dear Jessica H, Thank you for taking the time to write your review. We are truly sorry the level of service you received was less than satisfactory. We are confident the hotel will continue working with their staff to improve the level of service offered for future guests or your next visit. We would like to address your experience further,... More

NYC
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 22, 2014

Our trip to Newport was to visit our son inthe military. It was a two night stay ane we needed a suite for our needs. Upon check in the smell of the main desk and hallways were pretty bad and as like bad body oder. Thank God the rooms were fresh smelling and we only had to endure this stench... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites Newport News-Yorktown, responded to this review

Dearsmccar7467 , Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We would like to apologize for any challenges that transpired during your stay particularly with the bathroom issue. We don't want any guest inconvenienced and rest assured that your comments will be used for the purpose of bringing... More

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Additional Information about Staybridge Suites Newport News-Yorktown

Address: 401 Commonwealth Drive, Yorktown, VA 23693
Phone Number:
Location: United States > Virginia > Yorktown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Newport News-Yorktown 3*
Number of rooms: 83
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Also Known As:
Staybridge Suites Newport News-Yorktown Hotel Yorktown

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