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Holiday Inn Express Hotel & Suites Willcox

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2.5 of 5
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1251 N Virginia Avenue, Willcox, AZ 85643
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Willcox
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tyler, Texas
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Room had dirty linen and trash in it upon check-in. Beds squeaked loudly with the slightest of movement. Breakfast was pedestrian at best; food, while plentiful, was substandard at best. Would not stay again, and definitely would not recommend the property.

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tampa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very clean, staff nice. However we tried to check in without a reservation and was told they had no pet rooms left. We looked at other hotels an wanted to stay here, we called the 877 number and was given a reservation, so we returned and che ked in. We went in and out, went to the pool and saw... More 

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Seattle, Washington
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The bathroom smelled musty. There were only 2 tissues left in the tissue box and no new box around. Our daughter complained that she saw boogers on the wall. The coffee was cold in the morning. There was no gravy at breakfast. Mattress was a bit soft and creaky. Pillows were nice though. And front desk attendant was friendly. Luckily,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Willcox, responded to this review

Dear mommymeow, We certainly appreciate you taking the time to convey your thoughts regarding your stay with us. Please accept our sincerest apologies for the issues you had with the cleanliness of the property. Please know that we treat these concerns seriously as each will be looked into and appropriate action will be taken. We greatly appreciate your feedback as... More 

Martinsburg, Pennsylvania
Level Contributor
147 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Such a nice staff, check in was a breeze and they wanted to make sure everything was "A OK". When I got to my room all I could say was WOW!! This is the hotel you want to stay at when in Willcox, AZ. Spacious rooms with all the amenities you could ask for. The outdoor pool was so relaxing... More 

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Henley-on-Thames, United Kingdom
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After a long drive from Dallas (on the way to Phoenix), Wilcox was as far as we wanted to drive in a day; and the Holiday Inn Express was a welcome respite in a hot and dusty world. It is modern with all the facilities one would expect from the HI chain. The rooms are clean and spacious, the staff... More 

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Indianapolis, Indiana
Level Contributor
129 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 18, 2015

Kind of sorry this was only a one-night sleep-over. The front desk (Priscilla & Susan) ROCKED at customer service, quick, personable, and just plain fun! This is an older hotel, but very clean and well-maintained! It was so easy for me to get my reports done because the WiFi was GREAT and the desk chair was HIGH ENOUGH for me... More 

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San Diego, California
Level Contributor
350 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 323 helpful votes
4 of 5 stars Reviewed July 18, 2015

Easy access from IH-10 with very nice king suites. Staff greeted and checked us in very professionally but with a smile and gave us directions to both the historic district and a good restaurant. Our room was very good, just as you expect of Holiday Inn Express. Bed was very comfortable. Everything worked perfectly. Lots of electrical outlets conveniently places.... More 

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Sun Lakes, Arizona
Level Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed July 12, 2015

Noisey kids after midnight kept us awake into the morning hours. The TV next door, where the kids were, was also loud. Complaining to the on-duty clerk (Maria) did no good. Additionally, Willcox, AZ has very little to offer. I suggest you stay on either side of Willcox: Benson, AZ or Deming, NM, depending where you are going.

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Brenda H, General Manager at Holiday Inn Express Hotel & Suites Willcox, responded to this review

Hi RoadWarriorWalt; Thank you for staying with us during your trip through Willcox. I am so sorry the neighbors were not respectful of the fact we have other guests in the hotel. Maria did leave a note in our communication log advising she did speak with them. Thank you for taking the time to post this review. Our guests' opinions... More 

Yuma, Arizona
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2015

We have stayed here twice in the last six months during our travels east. The hotel is in a quite location just off the freeway. The hotel is very clean, spacious rooms, very courteous & helpful staff, and good breakfast.

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Dallas, Texas
Level Contributor
235 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed June 5, 2015

Stopped here for the night while traveling back home. Susan at the front desk was quick in checking us in and giving us a map on what's available to eat. King-size bed was wonderful! The choice of breakfast is what you find at HIE. Will return in the future!

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