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Holiday Inn Express El Paso - Central

2.5 of 5
409 E Missouri St, El Paso, TX 79901
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Holiday Inn Express El Paso - Central
Ranked #28 of 78 hotels in El Paso
4.0 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveler rating
    15
    24
    12
    4
    1
Date Rating
San Antonio
Senior Contributor
30 reviews 30 reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 24, 2012 NEW

Kinda hard to get to using GPS. I call mine Sally. Well she almost sent me up a one way street till I realized it. LOL I would have been like some of those commercials out there. The greeting was great and the room was good too. It's an older building that has been converted to a HI Express. They... More

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Tyler, Texas
Senior Contributor
38 reviews 38 reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 18, 2012

I really like this hotel. I stay there two or three times a year on business and it has always been a good stay for me. I like the fact it has a shuttle to and from the airport which is unusual for an Express. The staff is nice and always willing to answer questions or to take you to... More

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Senior Contributor
22 reviews 22 reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 16, 2012
1
person found this review helpful

it was easy to find, close to the highway. Since I was the priority club member, they gave me a snack pack which was cute and thoughtful! The room was spacious and quiet. I am very sensitive to smell but this room was clean! Ah, and the breakfast was good. I believe they have the airport shuttle service running upon... More

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Mesa, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 30, 2012

This Holiday Inn Express is in the central downtown area of El Paso. It is very close to the beautiful city center where the theaters are located. My visit was in December, and there was a large park where each evening there were holiday singers, hot chocolate vendors, and their lighted Christmas tree. The proximity to shopping, entertainment and culture... More

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Pittsburgh, Pennsylvania
Top Contributor
99 reviews 99 reviews
Reviews in 52 cities Reviews in 52 cities
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed March 29, 2012

The hotel is in downtown El Paso. The shuttle picked us up from the Amtrak station promptly. The room was clean and comfortable. One thing was that the toilet was hooked up to the hot water supply. So when you flushed the tank would fill with hot water. We were on the top floor of the hotel facing traffic and... More

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See 2 more reviews by houstonguy2010 for El Paso
IHGCare, Guest Relations Manager at Holiday Inn Express El Paso - Central, responded to this review
April 30, 2012

houstonguy2010, Thank you for your recent stay, and providing feedback. We’re sorry you were not fully satisfied with the service received. We hope that you give us a chance in the future to show you how great our hotel is. Ben J IHG Care More

Odenton, Maryland
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 6, 2012

We stay in Holiday Inns frequently on our travels, and never have we encountered a property like this one. We reserved and executive king room, which was roomy... but may also have been a handicapped room. That's the only reason I can think of that the light switch would be 2.5 feet off the floor and the shower heads would... More

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Chennai
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 15, 2011

I just stayed in this hotel for one night and its too far away from the airport. I was charged almost $20 dollars for the taxi from airport. I believe this this hotel has a shuttle bus service but the shuttle bus was parked in the hotel. Breakfast was okay and the hotel does not have any smoking rooms. Smokers... More

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New York City
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 18, 2011
1
person found this review helpful

Clean and comfortable with friendly, efficient service. Easy to get to off I-10. Downtown El Paso is kind of dumpy, but if you want a decent place to stay there, this is a good value. Loved the pancake machine at breakfast.

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See 3 more reviews by NYCDave66 for El Paso
Chihuahua
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed September 12, 2011

Holiday Inn Express El Paso - Central is a good hotel. The bed was comfortable. Breakfast as excellent for a continental breakfast. But the hotel looked rather old, and needed some remodeling in my opinion. Neither sould It be rated 3 stars.

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See 3 more reviews by Eugenio07 for El Paso
New Mexico
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 21, 2011
1
person found this review helpful

I would not stay at this location. My daughters and I kinda stayed here. We walked into the room and I went to look for the yellow pages. So I opened the drawer and grabed the yellow pages and felt something slimy. I was an open condom. We stayed in the room for a total of 5min and left. We... More

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Maria Herrera, Manager at Holiday Inn Express El Paso - Central, responded to this review
August 29, 2011

We have addressed this guest experience report with our staff as this is very much an isolated incident. Our guest feedback regarding our housekeeping services has always been very positive as seen in other reviews. We are very sorry this incident took place and have put routines in place to prevent a similar incident from happeining again. More

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Additional Information about Holiday Inn Express El Paso - Central

  • Holiday Inn El Paso
  • Holiday Inn Express El Paso
  • El Paso Holiday Inn
Address: 409 E Missouri St, El Paso, TX 79901
Price Range: $

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Holiday Inn Express El Paso - Central
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