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Holiday Inn Express El Paso - Central

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409 E Missouri St, El Paso, TX 79901
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1 room 1 guest
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Holiday Inn Express El Paso - Central
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140 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Cruces, New Mexico
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family had made plans to attend an El Paso Chihuahuas ballgame and decided that we didn't want to drive back to Las Cruces after the game. We decided to take a chance and stay at the HI Express as we had heard major renovations were going on. We were NOT disappointed. First of all, Maria was AMAZING at the... More 

Was this review helpful? Yes 1
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you so much for providing feedback regarding your stay, we are glad our product met your expectations and our staff was friendly and helpful. We hope to have you as our guest in the near future. Maria Herrera General Manager More 

Reidsville
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 7, 2015

Very clean and good size with comfortable bed & pillows, located close to a very fast elevator. The staff was great and very friendly no matter what time of night or day they were always ready to do what they could. Although they had trouble with one of their shuttle buses while I was there, they were working hard to... More 

Was this review helpful? Yes 1
Denver, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 20, 2015

There were some really good things about the hotel and there were some not so good things. The staff was great. Very friendly and accomidating. The lobby was really nice as was the breakfast area. Their breakfast was nice and included a wide variety of choices, from fruit to bagels to eggs and sausage to biscuits and gravy. The coffee... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express El Paso - Central, responded to this review

Dear kcsunsh1ne, We appreciate you writing a comment about your stay. We are delighted to know that you found our staff to be very friendly and our breakfast selection to be great. However, it is regrettable that we failed to meet your expectations regarding our rooms. We would also like to apologize for falling short of your standards regarding our... More 

Rosharon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2015

First visit to El Paso and though many reviews of this hotel weren't great; I stayed. Recognized club members and even called 15 minutes after I got in the room to see how everything was going. Room 500 Executive King perfect room directly over the front of the entrance. In the middle of remodel but no issue for me or... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 17, 2015

I stayed at the Holiday Inn Express Central for another 3 nights and the stay was once again very pleasant. The room was quiet, clean and comfortable . The staff was nice and the breakfast was good. It is close to the new ballpark (about six blocks) and there is a good coffee shop called THE COFFEE BOX on Mills... More 

Was this review helpful? Yes 1
Corpus Christi, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 9, 2015

Hotel is in the middle of a re-model, but still very comfortable. The hot breakfast is really good and the shuttle will take you almost anywhere downtown that isn't close enough to walk to. Highly recommend it.

Was this review helpful? Yes 1
Erie, Colorado
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 4, 2015

Hotel is just a few blocks from the convention center and the baseball stadium. Clean, quite comfortable, undergoing some renovations but not disruptive to stay. Good local shuttle service and friendly, helpful staff. Standard Holiday Inn Express breakfast.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express El Paso - Central, responded to this review

Dear ErieSenior, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy that you have noticed the cleanliness of our property. I also appreciate and wish to thank you for the positive comments on the staff. Yes we are undergoing renovations and I am excited to say that it will... More 

Chicago, Illinois
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 31, 2015

Nice clean rooms, quiet, and well maintained. Updating some now but not even noticeable. Front desk staff very nice and interested if your room is to your liking. Shuttle service to airport and back. Central location downtown, pool is small with traffic noise outside, but you do not hear this noise inside. Good for the price to stay at. Nice... More 

Was this review helpful? Yes 1
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you very much for your wonderful comments, we are glad your stay with us was enjoyable. Thank you for staying with us. Maria Herrera General Manager More 

Dallas, Texas
Level Contributor
235 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed May 28, 2015

After driving 10 hours, decided to stay at this Holiday Inn. Front desk was wonderful and we very happy to shuttle us out to a Mexican steak place for dinner. King-size bed was comfortable and room was huge! Will return.

Was this review helpful? Yes 1
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for taking time to provide us with feedback regarding your stay with us, we are glad our service and product met your expectations. Should your travels bring you back to El Paso we hope you will stay with us again. Maria Herrera General Manager More 

New Mexico
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 27, 2015

We chose this hotel because we were in El Paso to see "Wicked" at the Plaza Theater. It's very easy to get to the hotel from the interstate. We walked to a nice little gastropub about a block away for dinner before the show. When I asked at the front desk about whether we should take a taxi to the... More 

Was this review helpful? Yes 1
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