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Holiday Inn Express El Paso - Central

2.5 of 5 409 E Missouri St, El Paso, TX 79901
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Holiday Inn Express El Paso - Central
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Holiday Inn Express El Paso - Central
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122 reviews from our community

Traveler rating
    27
    56
    24
    7
    8
See reviews for
18
26
24
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Good price on New Year's Eve for a downtown location close to the festivities. Typical Holiday Inn Express, pleasant staff, free breakfast, free parking, clean and pleasant, but not newly refurbished. Walking distance to restaurants and bars.

Was this review helpful? Yes 1
Yukon, Oklahoma
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I feel I am always fair with my reviews be they good, bad, or indifferent. The company I work for always books my hotel, flights, rental cars and so forth so I may not always have much input into the reservations. On this trip there were 2 of us that our company made reservations for using the company card. Upon... More 

Was this review helpful? Yes 1
Santa Fe, New Mexico
Top Contributor
390 reviews 390 reviews
44 hotel reviews
553 helpful votes 553 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was clean, the place was quiet. Not sure why our group chose this place, but it was fine for one night. A bar would have helped, and the breakfast area could have benefit from real oatmeal and not the prepackaged stuff.

Was this review helpful? Yes
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for taking time to provide feedback regarding your stay with us, we are very happy you've found our hotel clean and quite and hope our staff was serviceable as well. Your comment regarding the oatmeal have been forward to the appropriate department. Thank you for staying with us! Maria Herrera General Manager More 

Virginia Beach, Virginia, United States
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I noticed some pretty terrible reviews, but went for it anyway, it turned out to be alright. I'll start with the good, the hotel has free parking and it feels safe enough to me. The staff was very friendly and helpful. They do have a courtesy shuttle, but i had no need as many restaurants, bars, and clubs within walking... More 

Was this review helpful? Yes
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for taking time to provide us with feedback regarding your stay with us, we appreciate the great comments regarding our staff, shuttle service and the cleanliness of the room. We have forward comments regarding the alarm clock and shower head to the appropriate department head for follow up. We are also happy to report, we have started a... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We picked this hotel because of its location for the sightseeing sites. We didn't realize it is located right across from a bail bond building, which tells you a lot about the safety of this area. Parking is opened, no gates, which means you are on your own for any stolen items. The interior of the hotel is very old.... More 

Was this review helpful? Yes
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

We are very sorry you did not have a pleasant stay with us and feel bad that you felt unsecured in our open parking lot but can assure you the area is very safe and have never experienced any problems with security. Regarding our facility, our lobby and breakfast area were recently renovated and happy to report we have began... More 

Round Rock, Texas
Contributor
19 reviews 19 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 23, 2014

Nice hotel in great location. Staff was friendly and helpful. Beds were comfortable. Overall it was a pleasant stay. Breakfast had a lot of variety but some items weren't good. The hotel was located very close to the highway which made it easy.

Was this review helpful? Yes 1
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you so much for taking time to provide feedback regarding your stay with us. We are very happy our staff and services met your expectations and that your overall stay was pleasant. Thank you for staying with us! Maria Herrera General Manager More 

Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 15, 2014

Stayed here for a three day get away. The first room we had had sink problems, but the front desk was quick and prompt to get us another room. Good thing we hadn't unpacked the whole way.The doors of the rooms are very heavy and there is a gap underneath where you can hear people talking. Rooms were very clean... More 

Was this review helpful? Yes 1
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for sharing your experience at our hotel, we are glad our staff was helpful and attentive and that you've found our rooms to be clean. We have forward your comments regarding the shower curtain and the gap on the doors to the appropriate department heads for follow up. Thank you for staying with us! Maria Herrera More 

Perth, Australia
Top Contributor
135 reviews 135 reviews
127 hotel reviews
186 helpful votes 186 helpful votes
5 of 5 stars Reviewed October 29, 2014

We enjoyed this place, excellent bed and pillows ( after sleeping on Amtrak ) it was the best. There is a free shuttle that will drop you into town or the railway station. We did a City Tour with "Rudy" which was really good, we saw things that you wouldn't see on other tours!

Was this review helpful? Yes 1
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for your excellent comments, we are glad your stay was comfortable and enjoyed our shuttle services. Thank you for staying with us. Maria Herrera General Manager More 

San Diego, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2014

Just passing through town twice, going to Austin, Texas, and back again for a wedding. I looked online for a good value hotel, close to Interstate 10, and picked this one for convenience and for the fact it was one of the few that had two queen beds (my husband is tall, so a double just won't do.). I got... More 

Was this review helpful? Yes 1
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for taking time to share your experience with us and glad you've our location to be convenient. Your comments regarding our staff and specially Benjamin are really appreciated as our employees do work very hard at making our guests feel at home. Thank you for staying with us. Maria Herrera General Manager More 

Plantersville, Texas
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 19, 2014

I was in town a couple of days for a business trip. I could not lodge at the same location as my coworkers because the hotel was full. I picked this for proximity to my events. I was a little worried after seeing pics because you can tell this is an older style property. However, i was pleasantly surprised that... More 

Was this review helpful? Yes 1
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for sharing your first time experience at the Holiday Inn Express Central and are glad our location was great for your business trip. Your comments regarding our clean rooms and our staff friendliness are appreciated. Maria Herrera General Manager More 

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Additional Information about Holiday Inn Express El Paso - Central

Address: 409 E Missouri St, El Paso, TX 79901
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express El Paso - Central 2.5*
Number of rooms: 110
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Also Known As:
Holiday Inn Express El Paso - Central Hotel El Paso
Holiday Inn El Paso
El Paso Holiday Inn

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