Holiday Inn Express El Paso - Central (TX) - Hotel Reviews

Also Known As:: Holiday Inn Express El Paso - Central Hotel; Holiday Inn Express El Paso - Central Hotel El Paso; Holiday Inn El Paso; Holiday Inn Express El Paso; El Paso Holiday Inn

Address: 409 E Missouri St, El Paso, TX 79901

Phone Number:

Region: United States > Texas > El Paso

Amenities:

Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

Ranked #31 of 78 hotels in El Paso

Price Range: $$

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: We are centrally located in the Downtown area right off of Interstate 10. We are a non-smoking hotel with 110 rooms, 9 floors. We offer free deluxe american breakfast which includes: cheese omelets, bacon, sausage, biscuits w/ gravy, cinnamon rolls, muffins, juice, coffee, cereals, and much more. We offer free internet wireless throughout the hotel and in each room. We offer free shuttle service to and from the airport and surrounding areas. We have a gift shop, cardio room, business center, and an outdoor seasonal pool. We also offer free complimentary newspaper. We have a Manager's Reception every Wednesday night from 5:30pm - 7:00pm where you can enjoy our dinner buffet with wine, beer, soft drinks, and water. ... more less

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sseansully

Connecticut

Senior Contributor

33 reviews

28 hotel reviews

Reviews in 27 cities

71 helpful votes

“Good value, very nice staff”

Reviewed May 13, 2013

Stayed at Holiday Inn Express May 9-12 while attending a nephew's wedding. The wedding party stayed 4 blocks away at the Doubletree. I preferred the Express. My room was large and clean, and had a relatively good sized hi def TV. The staff was nice and helpful. The free breakfast was better than most hotels in this category offer. The... More

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UKVISIT

Arizona

Top Contributor

104 reviews

38 hotel reviews

Reviews in 37 cities

49 helpful votes

“A bit dated bit ok”

Reviewed April 10, 2013

We loved this was pet friendly. The hotel is dated but its ok. The staff were all friendly and helpful and the breakfast we thought was good. The beds were not very comfortable and there were no places to eat within walking distance but they offer a shuttle. My biggest beef is with the chain have paper coffee/tea cups and... More

Thank you for taking the time to provide us feedback regarding your stay, we are glad you loved the fact that we are a pet friendly hotel and happy to report our renovation project is near completion and our guest feedback has been very positive. Should your travels bring you back to El Paso, we hope you will stay with... More

schnauzermomluv

Placerville, California

Senior Reviewer

8 reviews

3 hotel reviews

Reviews in 3 cities

2 helpful votes

“Great people, great place”

Reviewed April 8, 2013 via mobile

Fantastic service. Very friendly. Lovely comfy beds. FAB cinnamon rolls! Very nice breakfast. Convenient locAtion Pet friendly which is a must for me. Good value for the location and what you get. It isn't fancy but it is very comfortable. Safe neighborhood. I felt fine staying there alone.

Thank you so much for taking time to provide us with such wonderful feedback regarding your stay we are very proud of our staff as they are committed to provide the best of service, we are also very happy you liked our breakfast and comfy beds. Should your travels bring you back to El Paso, we hope you will stay... More

ladybugtx76

houstonburbs

138 reviews

25 hotel reviews

Reviews in 52 cities

43 helpful votes

“Wonderful location”

Reviewed March 12, 2013

Wonderful location in El Paso! Very nice accommodating staff. However...very slow Internet connection...hotel is under minor renovations, so we attribute the slowness to the dust!.Would probably stay here again, if in the area again....

Thank you so much for taking the time to provide feedback regarding your stay, we are very happy our staff was found accommodating, as they do work very hard to provide the best of service. We are in the process of finishing a complete renovation of our lobby and breakfast room and our guest feedback regarding the renovation has been... More

ByWayofTaos

Santa Fe, New Mexico

10 reviews

6 hotel reviews

Reviews in 5 cities

5 helpful votes

“Affordable/Clean Downtown Area”

Reviewed March 4, 2013

So Holiday Inn Express is the most affordable/quality hotel in the downtwon area. Was just there for the night of a concert, it looks like they are doing some reservations and updating. The rooms were a little outdated, but clean and very comfortable beds. I think I was most impressed with the staff, the shuttle service was great. Was nice... More

We are very happy and thankful for the great comments regarding our staff and shuttle service as our staff works very hard to provide the best of service. We have checked all ice machines and happy to report they are all working OK, again, we are thankful for the guest feedback. More

ChrisK6884

St. Louis, MO

44 reviews

11 hotel reviews

Reviews in 16 cities

4 helpful votes

“NEVER Again!”

Reviewed February 22, 2013

I stayed here because it was close to the office I would be using while in El Paso. The razor-wire fence around the parking lot should have been my first clue. (Actually, the fact the the only outdoor picture of the hotel on their website were taken at night should have been my first clue, but I digress). I checked... More

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See 2 more reviews by ChrisK6884 for El Paso

We are very sorry thi guest did not have a pleasant experience, guest feedback is very important to us and it is taken very seriosly. Our staff training is on going as our goal is to provide the best of service, guest comments are always used to improve our operation. Again we are very sorry this guest did not have... More

B C

Mesa, Arizona

6 reviews

4 hotel reviews

3 helpful votes

“Had to go to El Paso”

Reviewed February 20, 2013

Yes, the hotel is an older building and is having some work done in the basement and the room decor is a little dated, but THE STAFF IS EXCELLENT. If asked, I swear they would bend over backwards for you. When I first checked in, the room I was in didn't get a good internet connection. I told the front... More

Thank you so much for such great comments regarding our staff, they do work very hard to provide the best of service and our guest are their #1 priority. We have tested our internet access to make sure our guests have good connectivity. More

Peter M

Lázaro Cardenas, Durango, Mexico

Reviewer

4 reviews

Reviews in 4 cities

“The worst experience I have ever evcountered”

Reviewed February 18, 2013

Arrived to find the hotel doing some kind of refit! Checked out the next day and while still in the taxi I discovered my phone was not with me so my friend contacted the hotel as it was left in the room only to be told it wasn't ! No way.

We are very sorry this guest lost his cell phone, as soon as the call was received requesting for us to look for the phone we throughly search the room as it had not been cleaned by the Housekeeping staff unfortunately we were unable to find the phone. More

DuraMater

Houston, TX

41 reviews

14 hotel reviews

23 helpful votes

“Very pleasant experience”

Reviewed February 9, 2013 via mobile

Hotel undergoing renovations, looking good so far. Staff friendly, GREAT dinner recommendation (Ruli's International Kitchen), free shuttle to and from! Perfect location. Easy to get around. Only complaint: housekeeping disregards, 'save resources, reuse towel' option. I commented to manager and notice Guest Services and Hotel Managers are diligent about follow up.

See 4 more reviews by DuraMater for El Paso

Thank you for taking the time to give us your impressions regarding our hotel, our renovation in the lobby area and breakfast room is near completion and looking great! thank you for noticing our staff friendliness as they are very committed to provide the best of service. We have forward your comments to our Housekeeping Manager regarding the alert on... More

Conejito2011

Houston, Texas

Contributor

20 reviews

Reviews in 10 cities

“Awesome location & customer service but.....”

Reviewed February 3, 2013

This is my 2nd business trip to El Paso and I opted to stay downtown because it was affordable and I wanted to see if it was better than other locations. I truly appreciate the hotel for accepting and or honoring the state rate for TX employees as well. I do appreciate the affordable cost since I travel often for... More

See 2 more reviews by Conejito2011 for El Paso

Thank you so much for taking the time to give us feedback regarding your recent stay, we are very happy our front desk staff was proffessional and personable as they do work very hard to provide the best of service. Our hotel lobby and breakfast room renovation is near completion and looks great, our business center was also renovated and... More

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Holiday Inn Express El Paso - Central Hotel

Holiday Inn Express El Paso - Central

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