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All 79 El Paso hotels

El Paso Marriott

3.5 of 5 Hotel   |   1600 Airway Boulevard, El Paso, TX 79925
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77%
Ranked #23 of 79 hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
French S Louisiana
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181 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Louisiana
Top Contributor
349 reviews 349 reviews
93 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in the Marriott at the airport. We got a phenomenal rate and our room was very good. We like to stay at Marriott's and this one a very nice one in El Paso. The staff was very friendly and helpful in all our requests. Overall a very nice stay for us.

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Silver City, New Mexico
Top Contributor
142 reviews 142 reviews
31 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is a difficult evaluation because the hotel accommodations were great and check in and check out service top of the line; yet, the problem is conference banquet food/service was the worst I have experienced. I cannot believe that the Marriott brand would have allowed this extreme sub par standard be associated with their brand. We were attending a business... More

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Liz P, Manager at El Paso Marriott, responded to this review

I want to express my sincerest apology for the problems you encountered while attending the business conference that brought you to El Paso. Let me assure you that this is not the type of service we strive to provide our guests. Please know that all of the issues described have been brought to the attention of our Food & Beverage... More

Saugus, Massachusetts
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Typical of the Marriott brand, this hotel offers full amenities, a comfortable room with a comfortable King size bed and plenty of pillows. The Restaurant and lounge have a great selection of draft beers, wines, and margaritas, and a full menu of steaks, seafood, burgers, and appetizers. I enjoyed a perfectly grilled Ribeye with mashed potatoes and a unique medley... More

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Liz P, Manager at El Paso Marriott, responded to this review

Thank you for your wonderful review of our hotel. We are thrilled to hear that you enjoyed your stay and that our staff met your every need. We hope to see you back soon so that we may provide you with another excellent stay! More

Houston, Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed there 3 nights 4 days, hotel was very clean and so were the rooms. We were especially surprised and grateful for housekeeping services. We had gotten in late one morning and put the privacy sign up. She didn't knock which you expect, however I ran into her and asked if she could provide the toiletries. Which she did... More

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Liz P, Manager at El Paso Marriott, responded to this review

Thank you so much for sharing your experience at our hotel with other TripAdvisor members. We strive, every day, to maintain Marriott's excellent standards, and it is great to know that our Housekeeping staff is doing a great job. We will share your comments with them and we hope to see you back soon! More

Austin, Texas
Top Contributor
77 reviews 77 reviews
77 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 23, 2014

I stayed here a few years ago and wasn't impressed, but I tried it again this week and found it to be very pleasant. The lobby had been renovated in the interim, making it a much nicer place to hang out, and the hallway carpet seemed fresher, and the room was very clean (good carpet) and had extremely comfortable bedding.... More

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Liz P, Manager at El Paso Marriott, responded to this review

Thank you for posting this review of our hotel. We are thrilled that you gave us a second chance and that we met the standards set forth by Marriott!. We hope you will come back to stay with us again real soon. More

Phoenix, Arizona
2 reviews
4 of 5 stars Reviewed July 6, 2014

We recently stayed at the El Paso Marriott, after a long stressful drive. Not the prettiest exterior, and maybe the rooms are a bit small, but would recommend anytime. Great staff, very helpful, and most importantly, there is a restaurant across the street, which is a great steak house, which the front desk highly recommended- they told us to get... More

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Liz P, Manager at El Paso Marriott, responded to this review

Thank you for your wonderful review of our hotel. We are thrilled to hear that you enjoyed your stay and that our staff met your every need. We take great pride in our customer service. We also hope to see you back soon so that we may provide you with another excellent stay! More

Chandler, Arizona, United States
Top Contributor
84 reviews 84 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 21, 2014

I have been staying at this Marriott for about 25 years. It was always in my top 5 Marriott Hotels, but not anymore. The last stay we noticed the pool was almost too cold to swim in. On our latest stay, I had planned on two nights and checked out after one. Overall, this Marriott property is gorgeous. For overnight... More

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Liz P, Manager at El Paso Marriott, responded to this review

I wanted to express my sincerest apology for the issues you experienced during your last visit to our property. I have addressed the issues you mentioned with the appropriate staff members and we are working to make necessary corrections. Let me assure you that we do our very best to make our guests feel comfortable during their time with us.... More

Senior Contributor
36 reviews 36 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 17, 2014

Decent hotel option near the airport, friendly service and airport shuttle is available any time. The rooms are ok with no major issues. The bar/lobby area is more modern than the rest of the hotel, but still a nice place to have an after drink before or after going to dinner.

Was this review helpful? Yes 2
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for posting this review of our property, it is always a pleasure to hear from our guests. We hope that you get a chance to visit again soon! More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 9, 2014

The lobby and the service is good yet the rooms are dirty i found a roach and the bed was all messed up. plus the ceilings are wayyyy too low!! I was not satisfied with my stay at this Marriott. And El paso doesnt have good hotels.

Was this review helpful? Yes 2
Liz P, General Manager at El Paso Marriott, responded to this review

Thank you for staying with us in June, 2014. I wanted to express my sincerest apology for the pest and housekeeping issues you experienced. I have addressed these issues with the housekeeping staff. Let me assure you this is not the type of service we strive to provide our guest. I sincerely hope you will give us another chance to... More

Avondale, Arizona
Top Contributor
76 reviews 76 reviews
49 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 6, 2014 via mobile

I stayed here for one night. The staff was friendly and polite. I had breakfast the next morning at the restaurant great food & service. The room was nice & clean. It's close to the airport with a shuttle which is great.

Was this review helpful? Yes
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for your wonderful review of our hotel. We are thrilled to hear that you enjoyed your stay and that our staff met your every need. We hope to see you back soon so that we may provide you with another excellent stay! More

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Additional Information about El Paso Marriott

Address: 1600 Airway Boulevard, El Paso, TX 79925
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El Paso Marriott 3.5*
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Also Known As:
El Paso Marriott Hotel El Paso
Marriott El Paso

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#14 Business Hotel in El Paso
Hotel Class
Number of rooms
292

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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