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All 77 El Paso hotels

El Paso Marriott

3.5 of 5 Hotel   |   1600 Airway Boulevard, El Paso, TX 79925
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78%
Ranked #18 of 77 hotels in El Paso
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
sng1 Atlanta, Georgia
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169 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The bed was so comfortable! Feather pillows and feather comforter, good nights sleep. Very close to the airport. Shower and soaps were nice too! Would stay there again for sure. The staff was great too.

Was this review helpful? Yes 3
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for staying with us during your El Paso visit. We are very happy to hear that you enjoyed your stay and we look forward to seeing you again soon. More

Flagstaff, Arizona
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was very interesting. We stayed here as a stop off place while heading to/from San Antonio. First reservation was w/priceline and the room was lovely. We weren't treated as nicely as the second time when I made the reservation via the Marriott website. I just thought that was very interesting. I do not know if it made a difference... More

Was this review helpful? Yes 1
Liz P, Manager at El Paso Marriott, responded to this review

Thank you so much for sharing your experiences at our property with other TripAdvisor members! We continue to strive to improve our guests' experience and appreciate you comments. More

NJ
Top Contributor
102 reviews 102 reviews
65 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wow, what an exceptional 1 night stay here. The staff were the most friendly and efficient I have ever encountered in all of my hotel stays. From the airport shuttle pick up, Salvatore, to the front desk and service in the restaurant! Of course the great night sleep in the comfortable bed helps prepare for the trials of travel days... More

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Liz P, Manager at El Paso Marriott, responded to this review

Thank you for your wonderful review of our hotel. We are thrilled to hear that you enjoyed your stay! I shared your comments with the staff and Salvador was especially humbled by your kind words. We look forward to your next trip to El Paso also, and we hope it's soon. More

Hoodsport, Washington
Top Contributor
52 reviews 52 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As many of you may realize by now, I truly enjoy staying at Marriott properties. I wasn't sure how this would be since it's been here for years. Surprisingly it is an updated property, extremely clean as expected. Staff is friendly and accommodating. The concierge level is also awesome, a level of service you can reach when staying often with... More

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Liz P, Manager at El Paso Marriott, responded to this review

Thank you very much for your review of our property. Given that you are a loyal Marriott guest it means so much to us that you enjoyed your visit. As you know we strive to make our guest's feel at home and to hear that we succeeded means so much! We hope to see you again really soon! More

Corona del Mar, California
Top Contributor
55 reviews 55 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 27, 2014

All the staff were extremely friendly and it felt very genuine. In the evening and morning lobby rush hours the managers were greeting guests in the lobby and offering assistance. I love that! The properties restaurant (The Great Room) is an open room concept that is very inviting for the traveler on one's own. Features group tables with plenty of... More

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Liz P, Manager at El Paso Marriott, responded to this review

Thank you for taking the time to share your experience at our hotel with other TripAdvisor members. We love to hear that our staff is exceeding the high standards set by Marriott. See you soon! More

Saint Joseph, Missouri
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 19, 2014

Nice airport with friendly helpful staff near the El Paso International Airport. Rooms are slightly dated but clean, spacious, and comfortable. Plenty of restaurants etc. near by. Shuttle service is offered for easy access to the airport and local restaurants, shopping etc. Nice indoor / outdoor pool. Concierge lounge on 5th floor offers a variety of snacks and beverages in... More

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Liz P, Manager at El Paso Marriott, responded to this review

Thank you for taking the time to share your experience at our hotel with other TripAdvisor members. We look forward to your next visit with us and hope to see you soon! More

Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 12, 2014

I have stayed at this Hotel over a number of years. This stay was the worst for any Marriott. A management trainee was at the front desk, she could not get a room, I had to speak to the Manage On Duty, Rebecca. I found her to be totally not helpful and very argumentive, every step of the check-in process... More

Was this review helpful? Yes 1
Liz P, Front Office Manager at El Paso Marriott, responded to this review

Dear Michael, Thank you for staying with us during your El Paso visit. I wanted to express my sincerest apology for the lack of customer service you received from the front desk supervisor, Rebecca and for the housekeeping, maintenance and concierge issues you experienced. I have addressed this issue with her and all my front desk staff as well as... More

Montreal, Quebec, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 10, 2014

Great location. Upscale price with Conceige Room Access. But breakfast falls short. For instance the have scrambled eggs, but no toast or bacon. So you just eat eggs- nothing else. Maybe picky but the attendant was clueless as to why I was asking for toast and bacon. Coffee was poor. Grabbed a Banana and went to McDonalds. Plenty of parking.... More

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Liz P, Manager at El Paso Marriott, responded to this review

Thank you for choosing Marriott for your recent stay. We continue to strive to improve our guests' experience and appreciate you comments. Thank you for your review. More

1 review
5 of 5 stars Reviewed February 10, 2014

The reviews we read were all on the mark! The staff is absolutely amazing. I have stayed in luxury 5 Star resorts that could not hold a candle to the attentive and caring staff. The food was very good! The room was nice, clean with good cold air conditioning! Also an incredible value. The only thing missing was movies on... More

Was this review helpful? Yes
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for taking the time to share your experience at our hotel with other TripAdvisor members. We love to hear that our staff is exceeding the high standards set by Marriott. We hope to get the chance to see you again soon. More

Highlands Ranch, Colorado
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 2, 2014

What a great hotel! Happened to be here because I was to fly out EARLY in the AM. Due to a scheduling snafu, got stranded an extra night. They took care of us, got us another night at the same rate, even though it should have been higher. The bell men were constantly sweeping, mopping, and cleaning up, both inside... More

Was this review helpful? Yes
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for your wonderful review of our hotel. We are thrilled to hear that you enjoyed your stay despite being stranded in El Paso an extra night. We hope to see you back again soon! More

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Additional Information about El Paso Marriott

Also Known As:
El Paso Marriott Hotel El Paso
El Paso Marriott Hotel
Marriott El Paso
Address: 1600 Airway Boulevard, El Paso, TX 79925
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in El Paso
#12 Business Hotel in El Paso
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El Paso Marriott 3.5*
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