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All 79 El Paso hotels

Holiday Inn El Paso-Airport I-10

3.0 of 5 Hotel   |   6655 Gateway West, PO Box 9955, El Paso, TX 79925
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56%
Ranked #44 of 79 hotels in El Paso
A recent review
4 of 5 stars reviewed 4 weeks ago
herzilein Bossier City, Louisiana
  • Reviews (94)
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94 people have reviewed this hotel

Traveler rating
    28
    22
    14
    12
    18
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21
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44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Holiday Inn on 6655 Gateway was bad from the get go. Construction workers all gathered at the entrance smoking, Unable to understand the lady at the front desk, the bar closed, and the pool closed “it’s summer” no parking, got to my room and it’s just old and smelly. The furniture looks all banged up with no refrigerator. I still... More

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Bossier City, Louisiana
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We needed a hotel for a restful sleep after an 800 mile drive. This one was the only one available without driving too far of course. It was very expensive, but we had no other option. Also, all they had was a suite. It sleeps 6, with 2 double beds and a pull out couch. The doubles were squeaking. The... More

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Artesia, New Mexico
Top Contributor
52 reviews 52 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed July 21, 2014

Cons of this place out weigh the Pros by far. Pros: clean, indoor/outdoor pool, lobby bar, Other: in the middle of renovations Cons: There is a very popular night club in the hotel. This was bad because there absolutely no parking. And other guests and bar patrons where circling the parking lot looking for spaces and just walking around in... More

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tasha l, General Manager at Holiday Inn El Paso-Airport I-10, responded to this review

Dear katie1898, I want to apologize for your experience you had during your attempted stay with us. We are undergoing extensive renovation to better our hotel for our guests. Please allow us another opportunity to make it up to you. There are many rooms though out our hotel that are not affected by the noise of our night club. Please... More

Dallas, Texas
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 14, 2014

This is one of their older properties and I think is being converted to look more like a hotel. The room was nice (although it had a slight musty smell every time we walked in) and it was clean. The main reason that we stayed here as opposed to one of the newer hotels nearby is because it is pet... More

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tasha l, General Manager at Holiday Inn El Paso-Airport I-10, responded to this review

Dear seb02a, Thank you for taking the time to write a review. We value your feedback and take it very seriously. I will be sure to let our housekeeping staff know their performance was to you expectations. We look forward to your future visit. Tlockwoood More

Mississippi
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 25, 2014 via mobile

This is one of the older Holiday Inn properties, but still well kept. The room was clean and cooled well and quiet. Staff was great. Hotel Internet was a struggle and would not stay connected to VPN, but that may have been an isolated issue. I would recommend this site to others.

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tasha l, General Manager at Holiday Inn El Paso-Airport I-10, responded to this review

Dear Stop_AT_Red_Lights, Thank you so much for taking the time to review our hotel. We are delighted you enjoyed your stay with and look forward to accommodating you in the future. Tlockwood More

Texas
Top Contributor
215 reviews 215 reviews
158 hotel reviews
191 helpful votes 191 helpful votes
3 of 5 stars Reviewed June 25, 2014

I stayed here recently for two nights on a business trip. This hotel is laid out in a complex manner. Corridors twist around and it is difficult to find the most convenient stairs to get to the part of the hotel where a specific room is located. The room was average size or better, but with limited lighting. Everything was... More

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IHGCare, Guest Relations Manager at Holiday Inn El Paso-Airport I-10, responded to this review

Dear toomuchtravel, Thank you for your recent stay and for leaving us a feedback. We are delighted to know you liked the cleanliness and convenient location of our hotel. While we are committed to providing our guests with the highest quality services and facilities, it seems that we failed to do so with regard to room lighting and accessibility. Please... More

austin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 13, 2014

The location is very good, and we stayed here because we know we will get a good experience at a Holiday Inn. The rooms were a bit dingy--it's clear that they fixed up a motel to make a hotel, and there was a faint musty smell to the room. The food was delicious from the restaurant. The breakfast service needs... More

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tasha l, Manager at Holiday Inn El Paso-Airport I-10, responded to this review

Thank you for taking the time to do a review. Please give us another opportunity to make up for your experience with your room and breakfast your last stay. We take your comments seriousl;y and will be sure to address each department. TLockwood More

El Paso, Texas
1 review
5 of 5 stars Reviewed June 11, 2014

Great Stay, employee's was very friendly and helpful. location of Hotel was great also. Restaurant "SOL" Mexican Cuisine Restaurant served a wonderful breakfast and delicious dinner. the room was very clean and plenty of towels. the parking was good also

Was this review helpful? Yes
tasha l, Manager at Holiday Inn El Paso-Airport I-10, responded to this review

Thank you for taking time to do a review. We are pleased you enjoyed your stay with us and look forward to your next visit. T Lockwood More

Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 26, 2014

I've been to El Paso many times, this hotel I feel is the best value I've ever seen in this town. My room was ready when I checked in, it was clear and the staff was really nice. The pool is a bit small, but large enough for kids. The free breakfast was nice and a nice extra. I'd come... More

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IHGCare, Guest Relations Manager at Holiday Inn El Paso-Airport I-10, responded to this review

Dear Daniel H, Thank you for your recent stay with us and reviewing our property. I am delighted to know that our hotel worked for you needs and you found our staff highly commendable. It is always hugely motivating on our end to receive positive feedback from our valued guests like you. The feedback we receive from our valued guests,... More

Avondale, Arizona
Top Contributor
76 reviews 76 reviews
49 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 8, 2014 via mobile

I stayed here a few months ago & received a complimentary hot breakfast buffet for being a IHG member, but was told no today. I'm currently staying here the staff is nice. The room is nice & clean as well. At other IHG properties I've always gotten a comp breakfast for being a member. Plus for a $163.00 for 1night... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn El Paso-Airport I-10, responded to this review

Dear travelermanPhoenix, Thank you for taking the time to express your thoughts and concerns. I certainly apologize for the inconveniences you experienced over the absence of complimentary breakfast. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is.... More

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Additional Information about Holiday Inn El Paso-Airport I-10

Address: 6655 Gateway West, PO Box 9955, El Paso, TX 79925
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn El Paso-Airport I-10 3*
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Also Known As:
Holiday Inn El Paso-Airport i-10 Hotel El Paso
El Paso Holiday Inn

73 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
All Guest Rooms are Non-Smoking: The Holiday Inn Airport: At the Holiday Inn Airport everyday we celebrate 'The Spirit of El Paso.' We are centrally located within one mile from El Paso International Airport, right off Interstate 10 and right next door to Starbucks Coffee. Easy access to downtown El Paso; Juarez, Mexico; Cielo Vista Mall, Bassett Place Mall, Fort Bliss, Biggs Army Airbase, the Convention Center, El Paso Community College, University of Texas El Paso; as well as nearby government agencies, such as US Border Patrol, US Customs and Border Protection; and corporate businesses such as Raytheon, Johnson & Johnson, and Cardinal Health Care. We are a full service hotel that offers a restaurant open for breakfast, lunch and dinner, a business center, meeting rooms, exercise room, outdoor and indoor pool, and a beautiful concierge floor for all VIPs. A unique tequila bar 'El Agave' where you can relax and listen to live entertainment while sipping the perfect margarita or dance the night away at 'Teddy's Lounge.' The Holiday Inn Airport is the only hotel where you will experience daily activities every evening such as 'Tequila Tasting Class,' 'How to make the Perfect Margarita,' 'Salsa Class' as well as many more activities throughout the week. ... more   less 
Number of rooms
206

Questions & Answers

Questions? Get answers from Holiday Inn El Paso-Airport I-10 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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