I personally loved the service at this hotel. The rooms are spacious and clean. We had a king-bed room. It had a nice sized bathroom, flat screen TV, nicely furnished and spacious! It was an awesome experience! Check-in was easy. My kids loved the pool. The staff were all friendly, always had a great smile and offered to help. I... More

I have stayed in this hotel two times over a three year period. This time I was trying to avoid it and thought I was booking a different location. I arrived and was sad to realize my mistake. I love the brand, but this hotel is old and the bathrooms were not updated, actually needing repair. Showers are moldy and... More

The best thing about this hotel is the staff. They were all very professional and polite. The hotel is showing its age and is need of a major overhaul. The plumbing and fixtures (my room-233) were horrible! Bathtub stopper was also missing. The HD flat screen was nice. The breakfast was good but costs $12 + tip. Seems to be... More

This was a basic room, two doubles, no fridge, no microwave. Smelled like fresh paint, like earlier that week. Newer tv, new carpet etc... Two pools, one indoor one outdoor. This looks like it very old Holiday Inn that has had the outdoor corridors enclosed. Picture window in the room makes me think that. Do not overpay for this one.... More

Noise is a HUGE issue. The bathroom smells like sewage - really, I can't tell if it's the bathroom or the water but since my prior stays in other area hotels did not have this awful smell I'm going to say it's not the water. The bathtub did not come with a stopper and when the front desk promised someone... More

The service was outstanding. The lobby and pool was beautiful. I will be sure to stay at Holiday Inn Airport El Paso, again. More

Old Holiday Inn enclosed to provide "inside" rooms. No elevators. Fortunately, the trip was an overnight stay so no much luggage to carry up the stairs. Overall room clean. However, wallpaper and carpet aged. The beds was comfortable. Room was booked for me. It would not have been my first choice especially since there were newer hotels across the freeway.... More

You can sure count on theis hotle having the best customer service there is. I can not complain about a single topic regarding this hotel. The staff have made my stays amazing everytime I have stayed at this Holiday Inn in El Paso. The customer service is truly the reason I only stay at this particular hotel when I need... More

The hotel was great. Great, safe, convenient location. Had a nightclub and a tequilaria in the hotel. The lobby and restaurant was great, however, the most uncomfortable bed on earth. Staff were super friendly. If not for the beds, I would stay ther again if in town. More