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BEST WESTERN PLUS El Paso Airport Hotel & Conference Center

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6655 Gateway Boulevard W, El Paso, TX 79925 (Formerly Holiday Inn El Paso-Airport I-10)
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS El Paso Airport Hotel & Conference Center
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157 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Byron, Georgia
2 reviews
2 of 5 stars Reviewed 1 week ago

Handicap room was on first floor, supposably El Paso law, and window faced the hallway. Very difficult to maneuver with electric scooter. Changed room, said price would remain the same. The second room, the bed was very high and the toilet was very low. Rather difficult to sit and raise when you have knee problems.

Review collected in partnership with Best Western

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Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was a very nice hotel, but access to the second floor by elevator is limited due to the design of the building. The check in staff was able to juggle rooms so that we could use the elevator. The location was very convenient to I-10

Review collected in partnership with Best Western

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San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I had once visited this hotel when it was a Holiday Inn quite a a while ago and my has it changed for the better! They have managed to keep their rates low in comparison to other hotels in the area while maintaining a high level of professionalism, cleanliness and service. The hotel featured a very welcoming crew that greeted... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Thank you so much for the great customer service I received during my stay! I love this hotel and how it's so close to everything around El Paso especially near the freeway! I loved the pool, it's so refreshing since this city is hot! Thank you for everything!

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1 review
5 of 5 stars Reviewed 1 week ago

It's great knowing that southern hospitality still exists! After an excruciatingly long plane delay from AZ, it was very welcoming to be greeted at the front desk by a delightful agent, who promptly and quickly checked me into my room. I was again pleasantly surprised by the refreshingly crisp A/C in my room which was at the perfect temperature, keeping... More 

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Georgetown, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our entourage consisted of my wife of 50 years, our 11 yr old grandson and me. We were accommodated for my wife's disability and my grand sons desire for pool. We were all pleased with the service and the facility qualities.

Review collected in partnership with Best Western

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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

We got a good rate for five days. Our door key reader kept breaking and they would not move our room. The first morning we were given breakfast coupons, we tried the next morning and they refused to give us them because we booked through Expedia.... That wasn't an issue the day before. The pool is not heated like advirtised.... More 

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San Diego, California
Level Contributor
10 reviews
7 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

I got an oversized room, practically a suite, for a great rate. The hotel was slightly trendy, with an indoor/outdoor pool which is really just an outdoor pool that is partially covered. However, they obviously tried to make a court yard of sorts for guests to hang out. Speaking of a place to hang out, they have lounge there that... More 

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Houston, Texas
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a tremendous visit to the Caverns the day before and a climb of Guadalupe Peak earlier today, my daughter and I checked in to room 118. We found it quite, comfortable, and had a pleasant stay. Beds, bathroom, and sheets/towels were clean. Check-out staff was friendly and efficient. Pool looked nice, but we were far too tired to even... More 

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Albuquerque, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Bad service. cramped rooms. Dark and cave like. An exterior building was build around the old building, window's look out to a dark hallway. Clean and comfortable bed. Not up to par with other "PLUS" properties under Best Western, and overpriced for what you get. Better value at La Quinta for same quality of room.

Review collected in partnership with Best Western

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