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All 79 El Paso hotels

Holiday Inn El Paso-Sunland & I-10 W.

3.0 of 5 Hotel   |   900 Sunland Park Dr., El Paso, TX 79922
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80%
Ranked #14 of 79 hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
annahC2750VV
  • Overview
  • Reviews (189)
  • Photos (63)
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189 people have reviewed this hotel

Traveler rating
    93
    57
    21
    12
    6
See reviews for
28
32
17
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed the night in the Holiday Inn with family and I had a great experience. The employees were all very friendly and welcoming, and our room was very comfortable and clean; we slept great. I ordered breakfast in the morning from the restaurant in the hotel and it was delicious! Overall, this hotel was great. I will stay here again... More

Was this review helpful? Yes 8
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

Your recommendation to other travelers to stay with us is the best compliment ever! We are sl happy to hear that you not only had a great night's sleep, but were also able to enjoy our full service restaurant and wonderful staff. Thank you so much for writing your review - we all appreciate it and also thank you for... More

Lebec, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had been on the road for about 9 hours, traveling through to CA, was just an overnight stay. Great service and nice quiet place to stay. Room was nice and clean. Front desk people were very friendly and helpful.

Was this review helpful? Yes 5
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

We are so glad you selected our hotel. And we also really appreciate you letting us know that you enjoyed your stay and our wonderful team. Whenever your travels bring you back to El Paso, we look forward to having you stay with us again. Please let me know if I can ever be of any assistance with future reservations.... More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I traveled to El Paso for 2 weeks for business. I stayed in the Holiday Inn where I found OUTSTANDING customer service. Becky the front desk manager,personally made sure that my stay was comfortable and met my needs. She even shuttled me to work personally when the shuttle drivers were busy. Fiona the front desk clerk was amazing.The shuttle drivers... More

Was this review helpful? Yes 8
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

We really appreciate you for staying with us, and also for recognizing our great team. Your kind and honest review of our hotel means a great deal to us. Thank you for taking time to post your review - please come back very soon! GM More

Los Angeles, California
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 22, 2014

This hotel was were I was told I should stay and I'm glad I did.. There's plenty of food options around considering its El Paso. The room was clean and had a desk, small fridge and microwave. It even had a nice couch/lazy boy to relay on. The hotel also has a bar and a Resturant in the lobby which... More

Was this review helpful? Yes 9
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

Great! So very happy to hear you enjoyed our hotel and wonderful team! Thank you so much for staying with us amd please always let us know if we can be of any assistance with future reservations. Sincerely, GM More

A TripAdvisor Member
5 of 5 stars Reviewed July 22, 2014

After that putrid 7 hour drive from San Antonio, the green means go welcoming sign (holiday inn) meant finally at last!!! But wait, Adriana the receptionist by far was the most attentive and accommodating hotel clerk I have met. She and Edward are class acts!!! I'm surprised they aren't employed by the Ritz!!! Truly was a memorable and great experience!... More

Was this review helpful? Yes 13
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

We are so happy to hear that Adriana and Edward made you feel welcome and took care of you. We have a great team here and I will be sharing your comments with all of our employees. Thanks for taking time to write this review and also for selecting our hotel. Please come back soon! GM More

Rock Hill, South Carolina
Top Contributor
277 reviews 277 reviews
60 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed June 25, 2014

We stayed here two nights. The room was large and comfortable. All rooms face the outside and it is set up as a complex with two levels. The staff was very accommodating with the few needs we had. There is a nice bar area in the lobby. Parking was convenient to most rooms. All in all a pleasant stay.

Was this review helpful? Yes 9
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

So very glad to hear that you enjoyed our hotel and our wonderful staff. We are so thankful that you chose our hotel and hope that when you come back through - that you'll stay with us again! I'm always available if you should need any assistance. Thanks again! Robin Pence - GM More

Carrollton, Texas
Top Contributor
210 reviews 210 reviews
58 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed June 24, 2014

As far as the Holiday Inn brand goes, this is an oldie. The lobby, lounge and restaurant are updated and fresh feeling. The rooms are divided up into remote buildings which means that you should not unload your car to check in as you will be driving to a different building anyway. Only one building has an elevator - I... More

Was this review helpful? Yes 2
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

Great to hear that you will be back. We just completed one project on our outdoor pool and the guests love it! Robin Pence - GM More

El Cajon, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 3, 2014

I stayed at this hotel for 2 nights in May of 2014 during a business trip. The rooms were well furnished and well-maintained. The only problem was minor - I was unable to adjust the incorrect time on the clock radio. The facility is modern and designed more like a condo complex than a hotel with separate multi-level buildings and... More

Was this review helpful? Yes 4
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

We appreciate your high 4 star rating and thank you for taking time to let us know about your stay. We look forward to your next visit. Please let me know if I can assist with future reservations. Sincerely, Robin Pence - GM More

Deming, New Mexico
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 30, 2014

We took a mini vacation from Deming, NM to stay at this hotel. We had our 5 kids with us and they were very accommodating. Everyone was really nice and the hotel had a tropical feel to it. We will definitely stay here again!!

Was this review helpful? Yes 6
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

5 STAR!!! Doesn't get any better than that! Many thanks for your kind and honest review! Come back soon! Robin Pence - GM More

San Antonio, tx
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed May 27, 2014

We stayed at the Holiday Inn El Paso Sunland Park for one night during the memorial day weekend. We got this thru Priceline which advertised it as a 3*, which wasn't true at all. We would rate this hotel as a 2*. Here are our observations Pros: 1. The hotel is near a lot of shopping and restaurants.  2. The... More

Was this review helpful? Yes 1
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

Memorial Day weekend was indeed very busy and we were happy to be able to host the pilots for the Balloon festival that weekend. We did schedule extra staff, so my sincere apology for not getting the quick response you deserved. Your feedback and comments have been taken to heart and we will review them with the entire team to... More

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Additional Information about Holiday Inn El Paso-Sunland & I-10 W.

Address: 900 Sunland Park Dr., El Paso, TX 79922
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn El Paso-Sunland & I-10 W. 3*
Reservation Options:
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Also Known As:
Holiday Inn El Paso-Sunland And i-10 w.
Holiday Inn El Paso-Sunland & i-10 w. Hotel El Paso
El Paso Holiday Inn

63 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Business Hotel in El Paso #12 Family Hotel in El Paso
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Hotel El Paso Sunland Park is conveniently located off I-10 just minutes from the El Paso International Airport and the border crossing to Juarez, Mexico. The hotel is located on the west side of El Paso with a spectacular view of the Franklin Mountains.We have nearby entertainment and attractions such as the Sunland Park Racetrack & Casino, Outlet Shoppes of El Paso, Western Playland Amusement Park, Wet N Wild Waterworld, Sunland Park Mall, Transmountain Tramway, Sunbowl or the El Paso Art Museum. How about a round or two of golf? Looking to relax? Join us at our heated outdoor pool, whirlpool, kiddie pool (March - November) or workout in our state-of-the-art 24-hour fitness center. Looking to stay close to home, join us for our pizza and a movie package. We provide accommodations to nearby Northwest Business Park housing companies such as TTI Floorcare, ADP, Leviton, Helen of Troy, Azar Nut / Elamex and the Santa Teresa Business Park. We are just minutes from the University of Texas at El Paso (UTEP) and the El Paso Convention Center. We also provide lodging to many government and military facilities such as the Federal Building housing the FBI, DEA, and EPA, Department of Transportation, Biggs Army Field and Fort Bliss. ... more   less 
Number of rooms
176

Questions & Answers

Questions? Get answers from Holiday Inn El Paso-Sunland & I-10 W. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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