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All 79 El Paso hotels

Holiday Inn El Paso-Sunland & I-10 W.

3.0 of 5 Hotel   |   900 Sunland Park Dr., El Paso, TX 79922
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80%
Ranked #12 of 79 Hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
jack L Seattle, Washington
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193 reviews from our community

Traveler rating
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28
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a great place, extremely friendly staff, at front desk, Pauline and Adriana, were very accomodating during my arrival. The room was very clean, comfortable mattress, I loved my view of the pool, the AC was just right, I slept very well!! I enjoyed a much needed restful night. In the morning I ordered breakfast, they were busy,... More

Was this review helpful? Yes 8
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

Wonderful!!! Thank you for mentioning Pauline and Adriana at the Front Desk and also acknowledging our great Housekeeping and Resturant staff. The entire team works very hard to make sure all of our guest's needs are met during their stay. So glad to hear that you will be back and I am always available should you ever need any assistance.... More

Albuquerque, New Mexico
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I'd give this Holiday Inn a good recommendation. It fell short on a single, but rather important detail. The property is set up nicely, reminding you that you're not in downtown New York, and there's a bit of room to move around. The location is what it is: Sunland Park, TX. If you have a reason to stay around Sunland,... More

Was this review helpful? Yes
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

We appreciate the great rating and for your feedback - which has been noted. Our sincere apologies for the jacuzzi being down for 2 days - we had to do some necessary repairs - and there "never" seems to be a good time to do these things. However, all is up and running perfect for guests that want to enjoy... More

Lubbock, Tx
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rolled in to El Paso with some friends for the Tech/ UTEP game. Was amazed at the friendliness of the staff! They have upgraded the lobby and this is an excellent property with a great location. Its right off the interstate on the west side of El Paso. Easy access to everything in town. The hotel has great amenities and... More

Was this review helpful? Yes 4
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

Thank you, thank you, THANK YOU for your kind and honest review of our hotel. We realize that there are many places to chose from when staying here on the Westside of El Paso, so we are very grateful that you stayed with us! A big part of a hotel is their team, and we have a great one who... More

Grand Rapids, MI
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I arrived expecting a mediocre hotel but was "wowed" from the first moment. The gentleman who checked me in, did so in an exceptional manner. It did not end here. The hotel has a shuttle that will take you to the mall, restaurants, the outlet and more. The driver, Lance, not only offered suggestions for places to eat, he made... More

Was this review helpful? Yes
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed the night in the Holiday Inn with family and I had a great experience. The employees were all very friendly and welcoming, and our room was very comfortable and clean; we slept great. I ordered breakfast in the morning from the restaurant in the hotel and it was delicious! Overall, this hotel was great. I will stay here again... More

Was this review helpful? Yes 13
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

Your recommendation to other travelers to stay with us is the best compliment ever! We are sl happy to hear that you not only had a great night's sleep, but were also able to enjoy our full service restaurant and wonderful staff. Thank you so much for writing your review - we all appreciate it and also thank you for... More

Lebec, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Had been on the road for about 9 hours, traveling through to CA, was just an overnight stay. Great service and nice quiet place to stay. Room was nice and clean. Front desk people were very friendly and helpful.

Was this review helpful? Yes 7
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

We are so glad you selected our hotel. And we also really appreciate you letting us know that you enjoyed your stay and our wonderful team. Whenever your travels bring you back to El Paso, we look forward to having you stay with us again. Please let me know if I can ever be of any assistance with future reservations.... More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 7, 2014

I traveled to El Paso for 2 weeks for business. I stayed in the Holiday Inn where I found OUTSTANDING customer service. Becky the front desk manager,personally made sure that my stay was comfortable and met my needs. She even shuttled me to work personally when the shuttle drivers were busy. Fiona the front desk clerk was amazing.The shuttle drivers... More

Was this review helpful? Yes 10
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

We really appreciate you for staying with us, and also for recognizing our great team. Your kind and honest review of our hotel means a great deal to us. Thank you for taking time to post your review - please come back very soon! GM More

Los Angeles, California
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 22, 2014

This hotel was were I was told I should stay and I'm glad I did.. There's plenty of food options around considering its El Paso. The room was clean and had a desk, small fridge and microwave. It even had a nice couch/lazy boy to relay on. The hotel also has a bar and a Resturant in the lobby which... More

Was this review helpful? Yes 10
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

Great! So very happy to hear you enjoyed our hotel and wonderful team! Thank you so much for staying with us amd please always let us know if we can be of any assistance with future reservations. Sincerely, GM More

A TripAdvisor Member
5 of 5 stars Reviewed July 22, 2014

After that putrid 7 hour drive from San Antonio, the green means go welcoming sign (holiday inn) meant finally at last!!! But wait, Adriana the receptionist by far was the most attentive and accommodating hotel clerk I have met. She and Edward are class acts!!! I'm surprised they aren't employed by the Ritz!!! Truly was a memorable and great experience!... More

Was this review helpful? Yes 14
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

We are so happy to hear that Adriana and Edward made you feel welcome and took care of you. We have a great team here and I will be sharing your comments with all of our employees. Thanks for taking time to write this review and also for selecting our hotel. Please come back soon! GM More

Rock Hill, South Carolina
Top Contributor
277 reviews 277 reviews
60 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed June 25, 2014

We stayed here two nights. The room was large and comfortable. All rooms face the outside and it is set up as a complex with two levels. The staff was very accommodating with the few needs we had. There is a nice bar area in the lobby. Parking was convenient to most rooms. All in all a pleasant stay.

Was this review helpful? Yes 10
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

So very glad to hear that you enjoyed our hotel and our wonderful staff. We are so thankful that you chose our hotel and hope that when you come back through - that you'll stay with us again! I'm always available if you should need any assistance. Thanks again! Robin Pence - GM More

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Additional Information about Holiday Inn El Paso-Sunland & I-10 W.

Address: 900 Sunland Park Dr., El Paso, TX 79922
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn El Paso-Sunland & I-10 W. 3*
Number of rooms: 176
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Also Known As:
Holiday Inn El Paso-Sunland & i-10 w. Hotel El Paso
Holiday Inn El Paso-Sunland And i-10 w.
El Paso Holiday Inn

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