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All 78 El Paso hotels

Holiday Inn El Paso-Sunland & I-10 W.

3.0 of 5 Hotel   |   900 Sunland Park Dr., El Paso, TX 79922
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80%
Ranked #16 of 78 hotels in El Paso
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Jose G Los Angeles, California
  • Overview
  • Reviews (186)
  • Photos (58)
  • Amenities
  • Room tips (28)
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186 people have reviewed this hotel

Traveler rating
    90
    57
    21
    12
    6
See reviews for
26
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80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Los Angeles, California
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel was were I was told I should stay and I'm glad I did.. There's plenty of food options around considering its El Paso. The room was clean and had a desk, small fridge and microwave. It even had a nice couch/lazy boy to relay on. The hotel also has a bar and a Resturant in the lobby which... More

Was this review helpful? Yes 2
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

Great! So very happy to hear you enjoyed our hotel and wonderful team! Thank you so much for staying with us amd please always let us know if we can be of any assistance with future reservations. Sincerely, GM More

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

After that putrid 7 hour drive from San Antonio, the green means go welcoming sign (holiday inn) meant finally at last!!! But wait, Adriana the receptionist by far was the most attentive and accommodating hotel clerk I have met. She and Edward are class acts!!! I'm surprised they aren't employed by the Ritz!!! Truly was a memorable and great experience!... More

Was this review helpful? Yes 6
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

We are so happy to hear that Adriana and Edward made you feel welcome and took care of you. We have a great team here and I will be sharing your comments with all of our employees. Thanks for taking time to write this review and also for selecting our hotel. Please come back soon! GM More

Rock Hill, South Carolina
Top Contributor
277 reviews 277 reviews
60 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here two nights. The room was large and comfortable. All rooms face the outside and it is set up as a complex with two levels. The staff was very accommodating with the few needs we had. There is a nice bar area in the lobby. Parking was convenient to most rooms. All in all a pleasant stay.

Was this review helpful? Yes 4
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

So very glad to hear that you enjoyed our hotel and our wonderful staff. We are so thankful that you chose our hotel and hope that when you come back through - that you'll stay with us again! I'm always available if you should need any assistance. Thanks again! Robin Pence - GM More

Carrollton, Texas
Top Contributor
210 reviews 210 reviews
58 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 5 weeks ago

As far as the Holiday Inn brand goes, this is an oldie. The lobby, lounge and restaurant are updated and fresh feeling. The rooms are divided up into remote buildings which means that you should not unload your car to check in as you will be driving to a different building anyway. Only one building has an elevator - I... More

Was this review helpful? Yes 2
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

Great to hear that you will be back. We just completed one project on our outdoor pool and the guests love it! Robin Pence - GM More

El Cajon, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 3, 2014

I stayed at this hotel for 2 nights in May of 2014 during a business trip. The rooms were well furnished and well-maintained. The only problem was minor - I was unable to adjust the incorrect time on the clock radio. The facility is modern and designed more like a condo complex than a hotel with separate multi-level buildings and... More

Was this review helpful? Yes 2
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

We appreciate your high 4 star rating and thank you for taking time to let us know about your stay. We look forward to your next visit. Please let me know if I can assist with future reservations. Sincerely, Robin Pence - GM More

Deming, New Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

We took a mini vacation from Deming, NM to stay at this hotel. We had our 5 kids with us and they were very accommodating. Everyone was really nice and the hotel had a tropical feel to it. We will definitely stay here again!!

Was this review helpful? Yes 2
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

5 STAR!!! Doesn't get any better than that! Many thanks for your kind and honest review! Come back soon! Robin Pence - GM More

San Antonio, tx
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed May 27, 2014

We stayed at the Holiday Inn El Paso Sunland Park for one night during the memorial day weekend. We got this thru Priceline which advertised it as a 3*, which wasn't true at all. We would rate this hotel as a 2*. Here are our observations Pros: 1. The hotel is near a lot of shopping and restaurants.  2. The... More

Was this review helpful? Yes
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

Memorial Day weekend was indeed very busy and we were happy to be able to host the pilots for the Balloon festival that weekend. We did schedule extra staff, so my sincere apology for not getting the quick response you deserved. Your feedback and comments have been taken to heart and we will review them with the entire team to... More

San Diego, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2014 via mobile

Way better than expected! A lot of the reviews were not favorable but we just stayed there and I feel like it was an incredible stay. The hotel was clean and upgraded in several ways that regular short term hotels aren't, the staff was kind and helpful, room was clean and beautiful. The pool was clean, warm, well maintained with... More

Was this review helpful? Yes 2
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

Thank you so much for acknowledging what we try so very hard to do - give great service, facilities and clean rooms that guests can relax in. We really appreciate your kind and honest review of our Hotel - Holiday Inn Sunland Park El Paso. Sincerely, Robin Pence - GM pencer@gfhotels.com 915-833-2900 ext 667 More

Pell City, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 18, 2014

Stayed (May 14 - 15) to at this hotel while passing through while moving my brother from San Diego back home to Alabama. This was one of our stops for the night. The room was average. There was a stain on the bed and also on a towel that we used in the room. I don't know how it got... More

Was this review helpful? Yes 1
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

This is not typical of our Hotel and I would love the opportunity to discuss with you - so that we may check to see what happened and who was involved. One of the top things we are known for at this hotel is our great staff and service and also our unique Villa style layout. If you could contact... More

Prague, Czech Republic
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 9, 2014

Tento hotel mohu doporučit, po přijezdu na místo jsme se ubytovali v pokoji, který byl čistý a ač u dálnice, hluk aut nebyl v pokoji slyšet. Obsluha recepce slušná, na dotaz doporučili kvalitní restauraci pro večeři. WI-fi fungoval. Snídaně v resturaci vedle loby byla dobrá a je možnost objednat si i mimo standartní bufet třeba omeletu. Celkově máme z hotelu... More

Was this review helpful? Yes 2
Robin P, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review

We appreciate you selecting our hotel for you stay while in El Paso, and it is great to hear that you enjoyed everything. We hope that you will stay with us again in the newar future and please let me know if I can be of any assistance. Sincerely, Robin Pence - GM pencer@gfhotels.com More

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Additional Information about Holiday Inn El Paso-Sunland & I-10 W.

Address: 900 Sunland Park Dr., El Paso, TX 79922
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn El Paso-Sunland & I-10 W. 3*
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Also Known As:
Holiday Inn El Paso-Sunland & i-10 w. Hotel El Paso
Holiday Inn El Paso-Sunland And i-10 w.
El Paso Holiday Inn

58 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Business Hotel in El Paso
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Hotel El Paso Sunland Park is conveniently located off I-10 just minutes from the El Paso International Airport and the border crossing to Juarez, Mexico. The hotel is located on the west side of El Paso with a spectacular view of the Franklin Mountains.We have nearby entertainment and attractions such as the Sunland Park Racetrack & Casino, Outlet Shoppes of El Paso, Western Playland Amusement Park, Wet N Wild Waterworld, Sunland Park Mall, Transmountain Tramway, Sunbowl or the El Paso Art Museum. How about a round or two of golf? Looking to relax? Join us at our heated outdoor pool, whirlpool, kiddie pool (March - November) or workout in our state-of-the-art 24-hour fitness center. Looking to stay close to home, join us for our pizza and a movie package. We provide accommodations to nearby Northwest Business Park housing companies such as TTI Floorcare, ADP, Leviton, Helen of Troy, Azar Nut / Elamex and the Santa Teresa Business Park. We are just minutes from the University of Texas at El Paso (UTEP) and the El Paso Convention Center. We also provide lodging to many government and military facilities such as the Federal Building housing the FBI, DEA, and EPA, Department of Transportation, Biggs Army Field and Fort Bliss. ... more   less 
Number of rooms
176

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