The staff was very friendly and helpful. They should train other hotels in "hospitality". Lobby was nice and updated, exercise room was spacious with good equipment, lobby bar was comfortable. The layout of the hotel is a little odd with multiple buildings and somewhat of a maze to find the stairs to the second floor and then to find your... More

I have stayed at this hotel several times and each time I go back it's like coming home. I am always greeted by name and with a smile. I would recommend this hotel to everyone that is traveling to El Paso.

Was passing through El Paso on business and had arranged a night at the HI Sunland off of I-10. It appeared to be an older HI that had been remodeled in recent years to bring it up to today's HI standards. They did a good job with the remodel but the rooms are somewhat smaller than todays new ones. It... More

I Stayed at this location and the staff was wonderful. Joey checked my friend and me in and he the very sweet and personable. Liz checked us out and was very knowledgeable of the area and was very kind. The room was clean and the room service was fast and the prices were very reasonable. They have an excellent blue... More

We were met by an enthusiastic staff member who not only checked us in but personallyl escorted us to the new, beautiful fitness room. She also gave us the full run down on the restaurant and bar. We could see that the lobby was a great place to congregate and watch a game on TV. The feel of the place... More

We were not in El Paso for sightseeing--instead to just visit family. We have family on both the east and west side of the city. This location was excellent for us as the HI is near I-10, easy on/easy off. It was clean, and staff members were very helpful.

My experience with Holiday in sunland park has been excellent. They are truely a home away from a home. All staffs were so great. I have a lot of time with them and get to know them personally. They tried to make your stay as comfortable as they can. Restaurant staffs, Bartender (Jorge and others ),. Chef (Roslando and others... More

I've stayed at this hotel about 100 nights in the past two years. The staff is very attentive to detail, they make it a point to learn your name and habits, and are always friendly and cooperative. The rooms are very good - maid service always does a great job. The pool and hot tub are open all year round... More

Stayed Jan 13 and 14 2012. Room was small and bathroom very small. Carpet showed stains and did not appear clean. Bedding was clean but worn and need of replacement. Rooms are set in quads with direct street access which is not the safest. However they do allow small pets so the access makes it easier for that reason. Interstate... More