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Country Inn & Suites By Carlson, El Paso Sunland Park

#17 of 81 Hotels in El Paso
Certificate of Excellence
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900 Sunland Park Drive, El Paso, TX 79922 (Formerly Holiday Inn El Paso-Sunland Pk Dr & I-10 W)
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Country Inn & Suites By Carlson, El Paso Sunland Park
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241 Reviews from our TripAdvisor Community

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Traveler rating
    119
    70
    29
    17
    6
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45
39
18
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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  • All months
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    (57)
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    (62)
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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This Hotel is one of my favor. Great and helpful Staff. Very nice breakfast and clean rooms. What a value for the money. I highly recommend this place. It also has a nice workout area and pool.The rooms are condo like but very safe.

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San Francisco, California
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

What a beautiful hotel with casitas/villas style architecture. Management pics are true to real thing. Clean and comfortable. Bathroom door should swing outwards because toilet bath area is so tiny. Loose towel rack should be tightened. Minor fixes. The major fix are the super LOUD air conditioners that sound like an airplane is taking off in your room. Breakfast waiters... More 

Was this review helpful? Yes 1
McAllen, Texas
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel layout is one of the most unusual I have ever seen. One elevator gets you to 2 floors and way too many rooms. The layout is corner after corner after corner after corner. Parking is outside the Aztec layout and there is no elevator for heavy luggage. No excuse for this. City should cite them for ADA violation.... More 

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Hiram, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

we choose this hotel because of price we got and other reviews. Hotel has separate buildings with outside doors but felt very safe. Quiet atmosphere with nice outside pool, hot tub and grill. Restaurant and separate bar area. The complimentary breakfast was the best we've ever had. Hot and cold cereals,danish and toast. Fruit plate, yogurt, scrambled eggs, hash browns,... More 

Was this review helpful? Yes 1
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is on the West side of El Paso close the Interstate close to Sunland Park NM & Casino, & mall. PF Chang's in right up Sunland Park Road. Olive Garden and shopping at Target, Best Buy, and movie theatre. Hotel room was clean and pool outdoors is nice but the room was a bit of a maze to find.... More 

Was this review helpful? Yes 2
El Paso, Texas
Level Contributor
119 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had my customers stay here because of positive reviews. The place was every bit as good as the reviews. The rooms were newly refurbished and quiet. Breakfast was nice and the rates are half as much as other hotels in El Paso. Lastly, the location is really good, so close to restaurants.

Was this review helpful? Yes 1
Lorenzo F, General Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

Sthomson77 Thank you for taking the time to share your experience at the Country Inn and Suites El Paso.I am glad that we were able to live up to your expectations and it sounds like your guests had a wonderful time at the property. We thank you for staying with us and hope to see you and your clients again... More 

Odessa, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2015

I love the way the hotel looks and feels, feels like being at home, the staff and breakfast were great, the pool is amazing. I had such a great time. I've always been a Club Carlson loyal member and this hotel has been a great aquasition.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 3
Lorenzo F, General Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

594mauricioa Thanks for all the great comments you posted on Tripadvisor! We are really happy with the way the renovations are coming along and out staff is dedicated to providing the best hotel service in town.We are really happy that you felt like the Country Inn and Suites El Paso was your home away from home. I appreciate your business... More 

Wylie, Texas
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 20, 2015

I booked this hotel through USBC (United States Bowling Congress) at decent rate, (less than 100 a night). I found this hotel very accommodating, my room was on the first flower and away from the remodeling they are doing. The Housekeeper came while I was in my room and spoke good English and was pleasant to visit with as she... More 

Was this review helpful? Yes 1
Lorenzo F, General Manager at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

Steven P, We are so happy that so many bowlers have decided to stay with us during the tournament. All of the USBC guests have been wonderful and we are going to be sad to see them leave. I'm glad that my housekeeping staff was able to quickly clean your room, and most of all that you enjoyed the great... More 

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