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Americas Best Value Inn

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500 Executive Center Boulevard, El Paso, TX 79902 (Formerly Ramada Inn University)
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1 room 1 adult
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36 Reviews from our TripAdvisor Community

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Kerkrade, The Netherlands
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 10, 2015

For a trucker the place is ok, I guess, no offense. It smelled and the bathroom was moldy. You get what you pay for. Good for gas and places to eat but should have gone to best western on the other side of the highway I-10.

Helpful?
Thank Michael s
Nikki Y, General Manager at Americas Best Value Inn, responded to this review

Michael, Thank you so much for your recent stay with us at the Americas Best Value Inn in El Paso. We are sorry our accommodations did not meet your standards. We sincerely appreciate the feedback from your comments about your stay so we can strive to improve every aspect of our Hotel. Thank you More 

San Antonio, Texas
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed October 27, 2015

Bad location. EMS alarms going on 4 times in the evening (perhaps due to the location was close to the University Medical center). Front desk man didn't seem to want to take care of the customer. The room smelled bad. Mattresses were old and lumpy. Breakfast was lousy. I used Booking.com to book this place. It's better to see the... More 

Helpful?
Thank 10-countryside
Ajijic, Mexico
Level Contributor
99 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
1 of 5 stars Reviewed August 30, 2015

Found out in the morning that the shower from the room above leaked through the ceiling. Discovered bed bug bites all over my body approx. 8 hours after checking out of this hotel. The guy at the check-in was very friendly and helpful. The bed was very comfortable but must have been full of bed bugs.

Helpful?
Thank Jutta F
Brian P, Manager at Americas Best Value Inn, responded to this review

Jutta, Thank you for staying with us. I'm sorry what might have happened to you caused this. We went ahead and checked the room that you stayed in and made the inspections and repairs. I hope you well on your travels and apologize what happened. Thank you More 

1 review
3 of 5 stars Reviewed August 17, 2015

The toaster was not working during the breakfast, I asked the receptionist about it and she just answered "I can just remove it from there if it is bothering you". I told her "could you please at least check weather it is plugged or not?" . She finally checked the connection and the toaster started working. I saw many people... More 

Helpful?
Thank Lucia L
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 13, 2015 via mobile

Worse hotel I stay in, not only they charge you more when you get to the hotel, even thought i made the reservation thru them. Dirty, run down, don't let the pictures fool you. The night auditor was dirty, filthy nails, dirty close. Go stay someplace else better at the same price. My girlfriend could not sleep afraid a spider... More 

Helpful?
1 Thank Bienvenid
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 7, 2015 via mobile

I stayed here for months while commuting to El Paso. Overall they gave me a reasonable rate and the experience wasn't bad. Wi-Fi was always great. One time I left my wallet in the lobby and the housekeepers brought it to my room, untouched. Talk about trustworthy! I was very grateful to them. Breakfast was alright would like to see... More 

Helpful?
1 Thank Rudy C
Cedar Park
2 reviews
3 of 5 stars Reviewed June 4, 2015

Upgraded to suite however, due to the units are being upgraded no coffee pot or microwave, once we requested the coffee pot (because I don't move till my first cup of coffee) staff immediately brought a coffee pot and amenities, kudos. Room okay everything worked and operated. Did not have an opportunity to use the Jacuzzi or pool however, looked... More 

Helpful?
Thank Kenneth G
Gilbert
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed June 2, 2015

We have decided to make this our stop on the way from East Texas to AZ every year. We first found America's Best last year, and returned this year. The price is cheap, room clean and contains the essentials - soap, towels, shampoo and hair dryer. We have not used the pool. The breakfast was adequate - cereal, milk, waffles,... More 

Helpful?
Thank Ilene F
Miami, Florida
1 review
2 of 5 stars Reviewed April 27, 2015

Pros-inexpensive, well located, friendly staff Cons-dirty, poorly maintained, breakfast is lacking The people who rated this motel highly must have stayed in a different place than I did. Towel rack hanging off the wall, light missing switche to turn on, light bulbs burnt out, multiple scrapes on the walls from luggage, and a mysterious splatter on the wall near the... More 

Helpful?
Thank KBMIa
1 review
5 of 5 stars Reviewed April 3, 2015

have been living in this property for the past 6 months, myself & my mother a senior 81 yrs old, we feel save, in a clean,healthyenvironment, a professional helpfull staff,also, nice continental breakfast in the morning!!!! a good healthy way to get u start ur day!!!!!

Helpful?
Thank Cyndy M
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