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All 80 El Paso hotels

Camino Real El Paso

3.5 of 5 Hotel   |   101 South El Paso Street, El Paso, TX 79912
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Camino Real El Paso
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Ranked #58 of 80 Hotels in El Paso
A recent review
5 of 5 stars reviewed 3 days ago
Dax N missouri
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289 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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missouri
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The main spaces were impressive. The staff was the best. The room was remodeled and roomy. The location was perfect to the bars and restaurants. We arrive by Amtrak and walked to the hotel. On leaving, we took the hotel shuttle back to the Amtrak station.

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Austin, Texas
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We gave this a shot but found the experience somewhat depressing. The rooms are large, but lack enough furniture to fill them. About half our room was just empty space. The rooms, especially the bathroom could use a renovation. The beds are uncomfortable.

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Encinitas, California
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent! Stayed here many times when visiting. Also stayed here when I had lived in El Paso for a night out with my wife. Old southwestern/mexican decor, spotless! if your looking for a ultra modern Westin or Marriott look,for double the price, then this is not for you. If you looking for beauty character & charm, & cleanliness & a... More 

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Austin, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Safe downtown location with secure parking and restaurants within walking distance. Exterior of building.is very architecturally pleasing. Staff was extremely accommodating and friendly including finding a secure place for my car with u-haul trailer and sending us off with a full thermos of coffee the next Morning. Room was spacious with great beds. Only knock is the bathrooms are dated... More 

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New York City, New York
Top Contributor
270 reviews 270 reviews
168 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed for one night wanting to check out the downtown area by foot. The hotel looks nice from outside and the common areas are decent bus as others have remarked, the rooms have been let go somewhat. Old furnishings, 1970s bathrooms, tired TV's. It was kind of dreary to me but the location made up for it as I... More 

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Philadelphia
Top Contributor
69 reviews 69 reviews
21 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Let me start by saying the staff here was really great: helpful and welcoming. They were the only thing that kept this from being a 1 star review. Everything so run down: Bathroom is old and tiles and grout very dirty. Faucets installed backwards, and the sink stopper didn’t work. I tried to get ice on 7 (seven!) different floors... More 

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El Paso, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Camino Real Hotel is beautiful on the outside. The lobby is grandiose, and the dome bar is amazing. The restaurant is very good serving authentic Mexican food and breakfasts.The conference rooms are great, and all day events I've attended there are amazing, classy, and elegant. Unfortunately, once you open the door to the rooms you notice the age of... More 

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Victoria, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

scary neighborhood, poor service, cold food, overcharged drinks in bar and room service NO HOT WATER to shower for several hours in morning delaying our exit. Overcharges remedied with my complaint.. wifi horrible and too slow to use.

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Nicolás G, Customer care at Camino Real El Paso, responded to this review

Dear Guest Customer’s feedback is very important to us. I have reviewed this claim regarding your recent trip to our hotel and I am deeply sorry that you encountered issues during your stay. I assure you that all departments involved on this claim where well informed about it, corrective measures and evaluation will be taken. Please don´t hesitate to contact... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

beautiful on the Outside and lobby, once you get to your room the historic term starts to make sense. 80's Tv faces left side of bed, heating system does not work (-1 outside) and their excuse is that its a historic landmark.

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Nicolás G, Customer care at Camino Real El Paso, responded to this review

Dear Guest, We are very sorry that we haven't met your expectations, we would like to sincerely apologize. Also, we want to let you know that all of your comments and opinions will be taken into account to offer a better service in the future and we will submit them to all departments in charged to correct these issues. About... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Where to begin, the door of our room would not close had to pry it open and to close it was the same, old TV, the room smell moldy, hair dryer did not work, the ice machine on our floor did not work nor other floors, stains in carpet and walls, the breakfast was nasty, no help with our luggage,... More 

Was this review helpful? Yes 1
Nicolás G, Customer care at Camino Real El Paso, responded to this review

Dear Guest We are very sorry that we haven't met your expectations, we would like to sincerely apologize. Also, we want to let you know that all of your comments and opinions will be taken into account to offer a better service in the future and we will submit them to all departments in charged to correct these issues. Once... More 

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Additional Information about Camino Real El Paso

Address: 101 South El Paso Street, El Paso, TX 79912
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Camino Real El Paso 3.5*
Number of rooms: 357
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Also Known As:
Camino Real El Paso Hotel El Paso
Camino Real Hotel El Paso
El Paso Camino Real

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