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All 80 El Paso hotels

Camino Real El Paso

3.5 of 5 Hotel   |   101 South El Paso Street, El Paso, TX 79912
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Camino Real El Paso
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Ranked #57 of 80 Hotels in El Paso
A recent review
3 of 5 stars reviewed 3 days ago
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276 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
11 reviews 11 reviews
3 of 5 stars Reviewed 3 days ago NEW

So stayed at this place for my birthday. Very old even the knobs for the AC are old. I mean if Ty want to keep it Rustic that's great but there's other ways. My AC wasn't working all that great so oh well. They give you bath and body lotions shampoo and conditioner but I'm highly allergic. Personnel was friendly... More 

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Honolulu, Hawaii
Top Contributor
60 reviews 60 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 1 week ago

I've stayed at the Camino Real a handful of times and have never had a truly satisfying visit. The rooms are old- old school TVs, nasty bathrooms. I've had issues with service on my last two visits. The first was an issue with the plumbing in the bathroom- it was leaking and the stains on the wall indicated that it... More 

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Nicolás G, Customer care at Camino Real El Paso, responded to this review

Dear 08Bandit, Thank you for your review, we truly value the opinions of our customers. We are glad that you enjoyed our Tiffany Dome Bar, and we apologize that we did not meet your expectations on the rest of your stay. Your point about the TV’s in the bedrooms is very valid and we are currently undergoing an upgrade of... More 

Detroit, Michigan
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a hotel from the grander days of travel, classic in many of it's details. The rooms are large, almost to big for the furniture, an extra chair or two as a sitting area might be in order. Bathrooms are in need of a refreshing (at least in my room), and there's signs that this hotel is updating the... More 

Was this review helpful? Yes 2
Albion, Nebraska
1 review
2 of 5 stars Reviewed 2 weeks ago

I had to call three times for housekeeping on three of the seven days we stayed there so my room could be cleaned up. Each time, I called after 2 pm. I love the location and breakfast was great, yet the staff was like dealing with children. The hotel is in need of better management.

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Nicolás G, Customer care at Camino Real El Paso, responded to this review

Dear guest, Thank you for taking the time to share your comments. We are taking immediate action to this matter with our housekeeping to resolve this issue and we apologize your stay was unsatisfactory. Providing our guests with the best hospitality and service has always been our mission. We look forward to the opportunity to welcome you back and exceed... More 

Harrison Township, Michigan
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2014

I'd read reviews on this hotel and was concerned. This hotel was clean, just old. The lobby and bar are very nice. Service at the bar was excellent, a bit pricey, but it's in the city. $5 beers and $10 drinks. I'd stay here again.

Was this review helpful? Yes 1
El Paso, Texas
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 29, 2014

First the staff is great and wonderful. You enter into a beautiful lobby. It just ends there. The rooms are terribly outdated. The carpet had stains and the bathroom tile needs a full cleaning. I honestly wished I had brought Clorox wipes to clean the shower before use. It would have not matters since the shower head was broken and... More 

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Rio Rancho, New Mexico
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 23, 2014

If I could give this no stars I would. This place was absolutely AWFUL! The staff did not care about anything, were not courteous in any way and VERY VERY rude. The rooms are very old and SMELL SO BAD. The rooms were also very filthy. The carpets and the sheets were disgustingly stained. There was also a MOUSE trap... More 

Was this review helpful? Yes 3
Nicolás G, Customer care at Camino Real El Paso, responded to this review

Dear Jay J, We apologize that you feel disgruntled with your visit, however the experience that you described are not characteristic of the level of service we strive to provide, and we once again , apologize that your stay was unsatisfactory. Corrective actions have taken place, to ensure that this won’t happen again. We look forward to the opportunity to... More 

Pittsburgh, Pennsylvania
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 13, 2014

The Camino Real is an old historic hotel in downtown El Paso. The lobby is beautiful with old marble floors and a grand staircase. Our room was large and very clean. The staff was friendly and the rates are good for a downtown hotel. There is a courtesy van which you can reserve. The Dome bar has a high, stained... More 

Was this review helpful? Yes 2
Seguin, United States
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 13, 2014

Me and fellow staff stayed here for a conference since the convention center was across the street. It looks nice from the pictures. The outside is gorgeous as is the lobby, but it ends there. Let's say that the 5th floor had water issues of all types. Our toilet had a leak, the shower had mold, the walls had peeling... More 

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Bat Yam, Israel
Top Contributor
93 reviews 93 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 25, 2014

Went there for 3 nights in July 2014. The hotel is very old (which they take pride in) and the rooms also look like that.. The carpet looked very old, so did the furniture. Shower was OK I guess. The service was good, price was affordable and the best thing was the location. It's in the heart of downtown El... More 

Was this review helpful? Yes 1
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Additional Information about Camino Real El Paso

Address: 101 South El Paso Street, El Paso, TX 79912
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Camino Real El Paso 3.5*
Number of rooms: 357
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Also Known As:
Camino Real El Paso Hotel El Paso
Camino Real Hotel El Paso
El Paso Camino Real

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