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Camino Real El Paso

Hotel website
101 South El Paso Street, El Paso, TX 79912
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1 room 1 guest
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Camino Real El Paso
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340 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Las Cruces, New Mexico
Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed on the Executive Level for Plaza Film Festival. Generous room size, well appointed, clean, fresh linens. Lounge for level guests was a tease, as the hotel could seem less interested in serving the promise. Great looking lobby and bar. Terrible food service. Even if the owner is harvesting this property for everything they can get, they surely are stupid... More 

Was this review helpful? Yes
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Despite a Hotwire disaster the week before, we decided to try it again on our return road trip. We needed a place to wind down and sleep for the night. Hotwire likened this hotel to a Hampton Inn, which we had just stayed in, so we went for it. There was a 60% discount on the room, so it was... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
4 hotel reviews
2 of 5 stars Reviewed 5 weeks ago

I stayed here because I thought it would be fun in a historic hotel. It was way overpriced for the room and the location. I would have much rather stayed in the cheap hotel down the road. At least I could have gotten a free breakfast. The place needs an upgrade SOON! The bed was uncomfortable. The room was nice... More 

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Burlington, Iowa
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 27, 2015

This hotel was a perfect location for the National Bowling Tournament. We had a room with a king bed. The actual room was very large. The furnishings were what you would expect....desk and chair, also a comfortable sitting chair for relaxing and reading, there was a large cabinet that contained...drawers , closet and the TV. Also the bathroom was very... More 

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San Luis Potosi, Mexico
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 22, 2015

This hotel one might think it's good one. However it's very old, (Beth linens, bath towels, old TV, old carpets, etc...) the service is very good quality but at the end doesn't matter coz they are charging as if it was a new hotel. The buffet is not a camino real standard, but the price is!!

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CaminoRELP, General Manager at Camino Real El Paso, responded to this review

Dear Sergio M, Thank you for taking the time to tell us about your experience at the Camino Real Hotel. I am sorry that your experience did not meet your expectations: please accept my sincerest apologies. Always at your service. Enrique de La Cueva More 

El Paso, TX
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 20, 2015

My family was in town to see our new born and offered my wife and I a get away night. We did the "surprise deal" on Hotwire and were given the Camino Real for approximately 61% off. My wife and I had a drink at the Dome bar after checking in and then proceeded to our room. We were provided... More 

Was this review helpful? Yes 1
Level Contributor
122 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 20, 2015

This is a very historic hotel and even more so to the many deals that were struck between Mexico and America. This storied history is awesome. The rooms are great and the food choices are very good. Perfect to host large events with the multiple conference rooms and great place to grab a drink at the absolutely beautiful Dome Bar

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Washington DC, District of Columbia
2 reviews
2 of 5 stars Reviewed July 17, 2015

Wow, this hotel was definitely not what I expected. It's a Super 8 experience at an Embassy Suites rate. The linens were very old. The bed did not have a fitted sheet, just a tucked in flat sheet, so once we woke up on the bare mattress. The bathroom was weird. It appears that they painted over everything, wallpaper and... More 

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CaminoRELP, General Manager at Camino Real El Paso, responded to this review

Dear Curtailed2, Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations. Always... More 

Spartanburg, South Carolina
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 16, 2015

We saw some of the ratings on this historical hotel and became worried after booking it. They were not true for us. The architecture is beautiful and the brass elevators are special. The bar was nice and the staff was very friendly. No - it is not an ultra modern hotel, but we found it to be the most comfortable... More 

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CaminoRELP, General Manager at Camino Real El Paso, responded to this review

Dear Pat b, Thank you for a wonderful & detailed review of our hotel! We are very grateful to hear such kind words about our property and our staff, and are very glad that you enjoyed your stay with us. We look forward to welcoming you back to The Camino Real upon your next trip to El Paso. Always at... More 

Los Angeles
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 16, 2015

We only stayed one night on our way to Juarez, but the staff was perfectly professional and accommodating, the rooms, while not completely updated were clean and comfortable. El Paso is not necessarily a booming city, so I'm sure it is not worth millions of dollars to update the hotel. The bar was beautiful, as was the main dining room.... More 

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CaminoRELP, General Manager at Camino Real El Paso, responded to this review

Dear MadMadge43, Thank you so much for your kind words and nice review. We are truly pleased to provide our guests an idyllic historic downtown location just step from the best cultural attractions and blocks away from the border with Mexico. We are glad that you enjoyed your stay with us and look forward to welcoming you back to the... More 

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