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GuestHouse Suites El Paso Airport

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1940 Airway Blvd, El Paso, TX 79925
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1 room 1 adult
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GuestHouse Suites El Paso Airport
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114 Reviews from our TripAdvisor Community

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Houston, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Decent. At least it has microwave and fridges in rooms. You will get hot water. Hot. Use caution with elderly,kids, or pets. Internet is bad. Sometimes it works and sometimes it does not. I called front desk and was told that they were down surfing YouTube and it worked fine. I was getting ssi error messages and while my device... More 

Helpful?
Thank tashalynn29
Parker, Colorado
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed December 12, 2015

We have stayed at this hotel many times with a few mixed experiences but this was the worst we have had. Poor check-in, did not have our paperwork from expedia. Then the room, frayed towels, frayed sheets, sink coming off wall, strip on floor for handicap shower was coming off so water all over the bathroom floor after shower. To... More 

Helpful?
Thank ecvogel
Red Deer, AB
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 19, 2015

This is our 4th stay at this hotel for dental appointments in Mexico. The suite was clean however we did notice a stain on the blanket on the bed which likely meant that it hadn't been cleaned. Fortunately the sheets were clean so we weren't too concerned. We did notice that the lobby area was not as clean as it... More 

Helpful?
Thank Stanley S
Sandpoint, Idaho, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 17, 2015 via mobile

We had a nice big suite that was clean, quiet, and reasonably priced. Highly recommend. The staff was friendly and accommodating, and all of our needs were met. They are close to the airport, and convenient for transient travelers.

Helpful?
Thank Becca P
Bronx, New York
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 14, 2015

I was there for only one night, but enjoyed my stay. The room was large and I was able to get very comfortable. The pool, exercise room and complimentary breakfast would make this a good choice for an extended stay.

Helpful?
Thank Frank G
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

Thank you so much for the awesome review you wrote for the Guesthouse Suites Airpot in El Paso, TX. We really appreciate you taking the time to do that for us. We love it when we receive reviews such as yours. It means we are on the right track to help our guests feel welcome and at home when they... More 

Las Cruces, New Mexico
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 29, 2015

We arrived at the GuestHouse Suites El Paso Airport and found out that Hotel.com booked us in the wrong Guesthouse in El Paso. The receptionist at the GuestHouse Suites El Paso Airport was very nice and accommodating, even gave us Hotel.com toll free number to sort things out. Since we have to be at the airport by 6 am the... More 

Helpful?
Thank tamu2628
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

Thank you so much for the awesome review you wrote for us in TripAdvisor. We very much appreciate and value your feedback and will share it with our team. We love it when we receive reviews such as yours. We are so happy that you enjoyed all of our amenities we offer. Once again we are glad you enjoyed your... More 

Tularosa, New Mexico
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed September 19, 2015

I stayed one night to catch an early flight the next morning. I don't think the sheets were changed on my bed. There were messy fingerprints all over the side of the microwave (inside cabinet, maybe they thought I wouldn't look) and a dead cricket on the floor behind the door in the bathroom. I don't think there was any... More 

Helpful?
Thank bumpercarr
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

Thank you for taking the time to do a review about our hotel. On behalf of our entire team, I would like to apologize for the inconvenience you experienced in our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests... More 

1 review
4 of 5 stars Reviewed August 13, 2015 via mobile

We stayed here on our way to central Texas. A plus that they accommodate pets. It was clean and spacious. Complimentary breakfast was good. Staff was pleasant. The sheets were a little thin and could be replaced but I did not expect anything high end.

Helpful?
Thank Kelly C
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

Thank you so much for the awesome review you wrote for us in TripAdvisor. We very much appreciate and value your feedback. We are happy that you had a nice stay with us. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Martha O Harris... More 

Istanbul, Turkey
Level Contributor
339 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 520 helpful votes
4 of 5 stars Reviewed July 16, 2015

The room was very nice, spacious, probably newly renovated, the bathroom was clean, and the breakfast was richer than classic buffet breakfasts when compared with our other stays during our long SW road trip. However, we got a room at the south side of the building and there was a machine in a distance might be a power generator worked... More 

Helpful?
Thank travel_guru_su
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

We would like to thank you for taking the time to write a review in TripAdvisor. Feedback from our guests are very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We apologize for the noise outside the room. We are also happy that you enjoyed your room and breakfast.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 29, 2015 via mobile

Was pleasantly surprised by the Guesthouse Suites-a great value for the price. Staff was nice, room was clean. The room had a mini fridge and microwave, living room area and separate little seating area. Looked better than the pictures we had seen online. Took shuttle to ELP airport at 5 a.m....missed the free breakfast due to leaving so early but... More 

Helpful?
Thank MarySchultz
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