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All 80 El Paso hotels

GuestHouse Suites El Paso

2.5 of 5 Hotel   |   1940 Airway Blvd, El Paso, TX 79925
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GuestHouse Suites El Paso
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80%
Ranked #26 of 80 Hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Dana W
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93 reviews from our community

Traveler rating
    38
    37
    12
    5
    1
See reviews for
34
18
8
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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1 review
5 of 5 stars Reviewed yesterday NEW

Room was nice. Volume control for the Remote was sketchy but tolerable. Hot breakfast was provided an was OK. Only issue was at check-in the Elevator was broken and I was assigned the third floor had to make multiple trips with all of my stuff on check-in. Elevator was repaired on my last day there.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 1 week ago

I called several hotels to establish a relationship for when I traveled on business to El Paso. Shelia, the manager, was very accommodating. The price is very, very competitive, and I know there are other hotels in the area that cost twice as much for, in some cases, much less the accomodations. The rooms are spacious and clean. There is... More

Was this review helpful? Yes
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

Thank you for taking the time to share your recent experience at the GuestHouse Suites El Paso Airport with travelers. I am so pleased that you enjoyed your spaciously clean room and service that we provided. As a manager, I am honored that you enjoyed your stay. It will be great to share your compliments with my staff. We certainly... More

Denver, Colorado
1 review
4 of 5 stars Reviewed 2 weeks ago

The location of the hotel to the airport was great. The staff were very helpful. The room was GREAT, clean, and comfortable. I could not believe I was getting this room for the low price. Next time I am in El PAso, I will stay here.

Was this review helpful? Yes
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

Thank you for sharing your feedback with the travelling public regarding your lodging at the GuestHouse Suites El Paso Airport! It is such a treat to hear that we exceeded your expectations in value, service, spaciousness and cleanliness. Thank you so much for your business!!! We will definitely be looking forward to you staying again at the GuestHouse Suites, the... More

Tularosa, New Mexico
Contributor
17 reviews 17 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed September 3, 2014

The first time I stayed here the tv didn't work. Ok no big deal you can do without tv one night. The second time I stayed here the fire alarm went off at midnight and everyone out of the hotel for 30 minutes until they were able to turn it off. Another no big deal except we had to get... More

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GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

Thank you for taking the time to share your experiences with the traveling public. I apologize that you had some issues during your stay with us; unfortunately, as things will happen, some items were beyond our control. Your TV was not working because we are actually finishing our upgrade to all flat screen TV's. Part of this conversion involved getting... More

Whitchurch-Stouffville, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 29, 2014

We were delayed during check in (should have been 3pm; we were given the keys at 3:15pm); could not accommodate an early check-in at 2:20pm, so we had to wait; we stayed in a suite with 2 bedrooms; the rooms were spacious, clean and not outdated; cable was in working order; what was not in working order was the elevator,... More

Was this review helpful? Yes 1
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

Thank you for taking the time to let us know about your experience during your stay. I believe I remember your family. Please accept my apologies again for the inconveniences you experienced. Unfortunately, one of our elevator doors was misused, which caused the guest to be stuck in the elevator. The fire department instead of using the 'reset' switches, proceeded... More

El Paso, Texas
1 review
5 of 5 stars Reviewed August 3, 2014

The location was great. Close to the airport and surrounding restaurant's. I was arriving later tan I expected 8:00pm. I called GuestHouse Suites and the lady said no problem and the room will be waiting for you. The house keeper was great. She left the room clean. Other hotels I stayed at in the El Paso area I have always... More

Was this review helpful? Yes
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

Thank you for taking the time to share your recent experience with us. We are pleased to hear that you had a great stay and enjoyed the spaciousness and cleanliness of our rooms. I will be sure and pass your compliments on to the housekeeping staff. Thank you again for staying with us. We will continue to work hard to... More

Parker, Colorado
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 27, 2014

The place has really run down from last visit 6 months ago. Lobby area was dirty, front desk all focused on towels and folding. Front desk not really concerned with guest. just not as friendly and dirty. Room was dirty in corners and some areas we left a small piece of paper from previous guest and it was there the... More

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GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

Thank you for sharing your comments regarding your stay with us. I appreciate the opportunity to review the items you mentioned with our staff. Generally, our guests find our property very clean, spacious, convenient, a great value, and our staff service-driven. I apologize this was not your experience. Every day I receive compliments from guests, personally, regarding their wonderful stay... More

Elephant Butte, New Mexico
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 22, 2014

This is a great hotel for the money. No, it's not a Marriott or one of the higher end hotels. The rooms are big and they offer a two bed room with the second bed in it's own bedroom. That is super nice. The rooms were clean and housekeeping was more than helpful. I would probably rate this hotel 5... More

Was this review helpful? Yes
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

Thank you for taking the time to share your lodging experience with us! It is always such a treat to hear that a guest and their family really enjoyed the spaciously clean rooms and value we offer. We are pleased that you enjoyed your "Special" suite and all the amenities. We hope to see you again at the GuestHouse El... More

El Paso, Texas
2 reviews
3 of 5 stars Reviewed July 21, 2014

Upon arrival everything was good, until the first night when we was awaken at 0330 or 3:30 am by small children above us having the time of their lives running from one side of the room to the other and sounded like they were using the bed as a trampoline. We thought after speaking with the front desk we wouldn't... More

Was this review helpful? Yes
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

Thank you for sharing your experience regarding your stay with us. Thank you for meeting with me and allowing me the opportunity to rectify the situation regarding your noise issue. I apologize again, that it was not taken care of sooner. As I let you know, the family's children staying above you had a case of jet-lag from just coming... More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed July 17, 2014

I prefer Courtyard Marriott but for a one night stay before flying out of El Paso, I thought this would be worth a try and I was pleasantly surprised. There were 5 of us and I found a great price on their website for a large king suite with one king in a separate room. In the main room a... More

Was this review helpful? Yes
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

We appreciate the time you took to share your recent experience with us! It is indeed a pleasure to know that you enjoyed the spaciously clean, comfortable, and well-maintained rooms; hot breakfast and friendly, helpful staff here at the GuestHouse Suites El Paso Airport! The staff and I certainly hope to see you again soon the next time you pass... More

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Additional Information about GuestHouse Suites El Paso

Address: 1940 Airway Blvd, El Paso, TX 79925
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — GuestHouse Suites El Paso 2.5*
Number of rooms: 73
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