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All 79 El Paso hotels

GuestHouse Suites El Paso

2.5 of 5 Hotel   |   1940 Airway Blvd, El Paso, TX 79925
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GuestHouse Suites El Paso
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80%
Ranked #19 of 79 hotels in El Paso
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
M0m0f3angels Whitchurch-Stouffville, Canada
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89 people have reviewed this hotel

Traveler rating
    36
    36
    12
    5
    0
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34
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
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English first
Whitchurch-Stouffville, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were delayed during check in (should have been 3pm; we were given the keys at 3:15pm); could not accommodate an early check-in at 2:20pm, so we had to wait; we stayed in a suite with 2 bedrooms; the rooms were spacious, clean and not outdated; cable was in working order; what was not in working order was the elevator,... More

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El Paso, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

The location was great. Close to the airport and surrounding restaurant's. I was arriving later tan I expected 8:00pm. I called GuestHouse Suites and the lady said no problem and the room will be waiting for you. The house keeper was great. She left the room clean. Other hotels I stayed at in the El Paso area I have always... More

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Parker, Colorado
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 27, 2014

The place has really run down from last visit 6 months ago. Lobby area was dirty, front desk all focused on towels and folding. Front desk not really concerned with guest. just not as friendly and dirty. Room was dirty in corners and some areas we left a small piece of paper from previous guest and it was there the... More

Was this review helpful? Yes
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

Thank you for sharing your comments regarding your stay with us. I appreciate the opportunity to review the items you mentioned with our staff. Generally, our guests find our property very clean, spacious, convenient, a great value, and our staff service-driven. I apologize this was not your experience. Every day I receive compliments from guests, personally, regarding their wonderful stay... More

Elephant Butte, New Mexico
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 22, 2014

This is a great hotel for the money. No, it's not a Marriott or one of the higher end hotels. The rooms are big and they offer a two bed room with the second bed in it's own bedroom. That is super nice. The rooms were clean and housekeeping was more than helpful. I would probably rate this hotel 5... More

Was this review helpful? Yes
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

Thank you for taking the time to share your lodging experience with us! It is always such a treat to hear that a guest and their family really enjoyed the spaciously clean rooms and value we offer. We are pleased that you enjoyed your "Special" suite and all the amenities. We hope to see you again at the GuestHouse El... More

El Paso, Texas
2 reviews
3 of 5 stars Reviewed July 21, 2014

Upon arrival everything was good, until the first night when we was awaken at 0330 or 3:30 am by small children above us having the time of their lives running from one side of the room to the other and sounded like they were using the bed as a trampoline. We thought after speaking with the front desk we wouldn't... More

Was this review helpful? Yes
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

Thank you for sharing your experience regarding your stay with us. Thank you for meeting with me and allowing me the opportunity to rectify the situation regarding your noise issue. I apologize again, that it was not taken care of sooner. As I let you know, the family's children staying above you had a case of jet-lag from just coming... More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed July 17, 2014

I prefer Courtyard Marriott but for a one night stay before flying out of El Paso, I thought this would be worth a try and I was pleasantly surprised. There were 5 of us and I found a great price on their website for a large king suite with one king in a separate room. In the main room a... More

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GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

We appreciate the time you took to share your recent experience with us! It is indeed a pleasure to know that you enjoyed the spaciously clean, comfortable, and well-maintained rooms; hot breakfast and friendly, helpful staff here at the GuestHouse Suites El Paso Airport! The staff and I certainly hope to see you again soon the next time you pass... More

1 review
2 of 5 stars Reviewed July 16, 2014

Hard pillows, joke of a pillow top mattress, the cheapest towels you could possibly buy and the breakfast was second rate with weak coffee. Staff was non-existent, but other than all that....good locTion.

Was this review helpful? Yes
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

We appreciate you taking the time to share your recent stay experience with us. I apologize that you did not enjoy your stay; as typically I do not receive the type of comments you made. I do appreciate you contacting me so we can discuss your experience further. Most of our guests enjoy the value they receive in the clean,... More

Omaha, Nebraska
1 review
3 of 5 stars Reviewed July 11, 2014

I booked a two room two king suite in March 2014 for five nights and upon check in we were told we only had for 3 nights and would have to move into two regular rooms for the last two nights. Unacceptable when I had proof in hand of what I booked. Toilet was broken as maintenance lacking. Maid service... More

Was this review helpful? Yes
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

Thank you for taking the time to share with us your experience during your stay. I apologize that you were not satisfied with two rooms vs. one room at the same price you reserved. Sometimes due to unexpected stay-overs of other guests; we are forced to make other arrangements with special suites that sell-out quickly. Most families enjoy the extra... More

Phoenix
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 9, 2014

The room was a doudle king suite with pullout.One king in its own room..perfect for parents with kids (3 for me). Very comfortable and very affordable. Staff was friendly and helpful. Two minor issues..pullout bed had no linen but front desk staff fixed that quickly. Secondly, no ice machine on 2nd that I could find. Had to go to 1st... More

Was this review helpful? Yes
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

We appreciate the time you took to share your recently stay experience with us. We are pleased that you enjoyed your stay in one of our special two king suites. It is great to have families stay with us. I apologize for the delay in your sofa sleeper bedding; but glad that the staff quickly took care of you in... More

Phoenix, Arizona
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 17, 2014

We did not have very high expectations for the property given it was only $69 per night, but we were pleasantly surprised upon our arrival. We had a very large room divided into two parts. the front section was a sofa and television along with a microwave, fridge and coffeemaker. Very comfy. The far side of the room was sectioned... More

Was this review helpful? Yes
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review

Thank you so very much for taking time to write concerning your stay with us. The staff and I are very pleased when our guests enjoy their stay here at the GuestHouse Suites El Paso Airport. We are so very appreciative of your compliments regarding the spaciously clean and comfortable rooms; that you enjoyed the hot and cold breakfast buffet... More

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Additional Information about GuestHouse Suites El Paso

Address: 1940 Airway Blvd, El Paso, TX 79925
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — GuestHouse Suites El Paso 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#13 Family Hotel in El Paso #21 Business Hotel in El Paso
Hotel Class
Official Description (provided by the hotel)
This newly renovated (2011) GuestHouse International Suites Hotel is located adjacent to El Paso airport and the Robert E Lee entrance to Ft. Bliss. The all-suite property features amenities designed for today’s travelers and include newly added HD flat panel televisions with expanded news, sports, movie and entertainment channels, free wireless high speed internet, free business center, free hot breakfast buffet, and complimentary van service to/from the airport. Mondays thru Wednesdays the hotel hosts a Manager’s Reception where guests can unwind at the end of the day and network with other guests and associates. Other hotel features include an exercise room, seasonal heated outdoor pool, ATM and guest laundry. Two meeting rooms are available to accommodate groups of up to 32 persons each, classroom style. One of the few limited service properties to have a 3 Diamond rating. ... more   less 
Number of rooms
73

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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