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Homewood Suites El Paso Airport

#17 of 81 Hotels in El Paso
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6656 Gateway Blvd East, El Paso, TX 79915
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1 room 1 guest
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Homewood Suites El Paso Airport
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172 Reviews from our TripAdvisor Community

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Traveler rating
    88
    46
    21
    9
    8
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34
19
13
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (37)
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    (43)
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chandler, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Is a nice place to spend the night. Your feel welcome. The complimentary breakfast is OK. the staff very helpful The internet access needs a bit of improvement. You get disconnected a lot and you find out when the pages will not load.

Review collected in partnership with Homewood Suites by Hilton

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Trani, Italy
2 reviews
2 of 5 stars Reviewed 1 week ago

the AC in the room was not working properly, it took 9 hours to cool the room down from 78 to 72 deg. Also only half of the TV screen worked..(maybe you should stay somewhere else) just saying. I do stay in the Hilton Homewood Suites often and clearly this was my worst experience ever.

Review collected in partnership with Homewood Suites by Hilton

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Louisville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2015

This hotel made it possible for me to do my work, and come home and chill out. I felt safe with the surroundings and there was easy on/off access to the express way for where I needed to go. The staff was friendly and always smiling. I needed the pillows changed immediately when I got there (allergy) and by the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review

At our property, the 3 most important things for us to deliver are guest safety, clean rooms, and great service. I am extremely proud to know that you experienced all of these during your recent stay with us. The sense of accomplishment that you have allowed us to experience is greatly appreciated. We look forward to your next visit. More 

Massillon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2015

1st time stayed at Home wood suites, but it surprised me. We had stayed most of the times at 5 star hotels.My family was very happy with this hotel and so am I. Very clean rooms and bathrooms. Very helpful and Courteous staff, nice location close to the airport. Good breakfast and evening manager's reception. I high recommend it and... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review

We thank you for giving the Homewood hotel brand a shot! We are extremely pleased to know that you enjoyed your stay with us. Thank you for sharing your comments! More 

Fort Gordon, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 29, 2015

we had a four night stay; beds and rooms were comfortable; breakfast was very good, dinner was unexpected but was not bad; plenty of room to walk the dog; pool was sadly very dirty; best service was the front desk guy that helped me find something very important that I had lost

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review

Thank you for sharing your comments with us. We are glad that you were able to enjoy your stay and have definitely addressed the issues you mentioned. Our entire staff strives to give our guests great customer service and I am glad to hear that we were able to do that with you. Thank you and we hope to see... More 

Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2015

This hotel was very clean. The staff was friendly. The bathrooms were a good size. The kitchen was nice. It was like a small apartment. The breakfast was good and everything was clean. I would recommend this hotel and would stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review

It is great to hear that you enjoyed your recent stay with us. We look forward to your next visit. Thank you. More 

Madison, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 23, 2015

On a scale of 1-10 this hotel gets a 7. This is a very nice hotel in a nice location but the room cleaniness was not to the same standard i was used to at the Radisson in that area. The breakfast sucked.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review

While I a glad that you enjoyed your stay with us, I am concerned about your bad experience with Breakfast. We will continue to work on improving our breakfast. Thank you for staying with us. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 11, 2015

The gas smell from the refinery behind the hotel is terrible. Cleaning needs improvement. Customer service is good. Many restaurants and shopping centers and hotels on the other side away from the Refinery. Breakfast needs improvement. Free parking ok. Definitely will not stay here again.

Was this review helpful? Yes
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review

I apologize for the inconveniences you faced during your recent stay at our hotel and thank you for sharing your comments. We have addressed the issues you have mentions and are taking the necessary actions to resolve them. Thank you. More 

El Paso, United States
1 review
4 of 5 stars Reviewed June 5, 2015

Very nice place. Had a two room suite at a pretty good rate. The staff were all very friendly and helpful. The pool was well maintained and the breakfast offers a nice selection. Wireless internet strength could be a little better for rooms on the outskirt of the building, but all in all a very good experience.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review

We appreciate you sharing your experience. We are glad to know that you found the amenities that our hotel offers useful and glad that you were able to enjoy your visit with us. Thank you for choosing us. We hope to see you back soon! More 

San Diego, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 3, 2015

The Homewood Suites is a very comfortable hotel with suite style rooms that were perfect for my wife, myself and our exchange student. The breakfast was very good for a hotel lobby-style breakfast. The staff were uniformly friendly and helpful. The room was very clean and comfortable with the multiple entrances making the walk from the car to the room... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Ivet R, General Manager at Homewood Suites El Paso Airport, responded to this review

The staff and I feel very proud to know that we were able to provide you and your family with an enjoyable stay. The cleanliness of our hotel is high priority and we are glad that you were able to see that. Thank you for sharing and we hope to see you, your wife, and your exchange student back in... More 

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