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Holiday Inn El Paso Airport

#16 of 81 Hotels in El Paso
Certificate of Excellence
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6351 Gateway Blvd West, El Paso, TX 79925 (Formerly Wingate by Wyndham El Paso)
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Holiday Inn El Paso Airport
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Holiday Inn El Paso Airport
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294 reviews from our community

Traveler rating
    132
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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1 review
5 of 5 stars Reviewed yesterday NEW

Joe Flores and the rest of the staff was the most friendly and helpful staff I've ever had at any hotel. The rooms are clean looked new and very comfortable. The hotel is close to the airport easy to get on i-10 conveniently located. The staff seemed to go out of their way to do anything they could to make... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Nice,clean place. Shuttle service was great especially Erica! She was awesome, super friendly and answered all our questions. Breakfast was great also thanks to the staff. I would recommend the hotel to anyone

Was this review helpful? Yes
Abingdon, Maryland
1 review
5 of 5 stars Reviewed 2 days ago NEW

Came in on Saturday from across the country (Maryland) long day looking for a nice meal to end the day. Surprised at quality of food and service. Awesome burger and chili cheese fries and all the people we had the pleasure to deal with from Joe in the Burger Theory Restaurant to Erika on the shuttle. Joe gave excellent advise... More 

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

John K, Thanks for your review and strong recommendation for other travelers to stay with us! We are thrilled that you had a chance to visit Burger Theory, our tremendous onsite restaurant! Not only do you get a wide selection of gourmet burgers but we also have a wide variety of other food and drink offerings that are unique and... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

We are visiting your hotel for the bowling tournament with a large group. Your staff Joe and Ruth made our evenings have full fill event. Good people are hard to come by. The rooms are very nice. I work with the public so nice to be treated very well

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Sue N, Thanks for your feedback! We are so happy that you had a great time at our onsite restaurant Burger Theory!!! You will always find exceptional service, top notch food and drinks and great conversations from our awesome staff when you stop by the restaurant to relax and have fun with friends or family members. We all deeply care... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Joe makes the best burgers in el paso. Ruth is a great bartender with the best freshly made margaritas around. This is anawesome place to relax and have a good time. I will definitely come back here the next time Im in the city.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Karen B, Thanks for your review! Burger Theory, our onsite restaurant provides guests with an opportunity to relax and unwind without ever leaving our hotel! We have such a great team that knows how to keep you entertained, offer excellent advice about the local market and make some of the best tasting beverages that you can experience in the local... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Came in from Lafayette, Indiana on April 25, 2015. My first experience with this business, made a bad day great. Our group met up in the bar, for the first night. We were greeted by Joe and Ruth. They were fabulous to be around!! The drinks were made to satisfy!! Highly recommend this place for a great time!!!

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Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Michael H, Thanks for your feedback! Our staff is so passionate about ensuring our guests have delightful and engaging service experiences that I often say that we love to turn lemons into lemonade with a simple act like smiling or making sure we do our best to brighten up your day! We are so excited that our awesome team at... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

If you are looking for somewhere to stay, this is your place. Great staff at the bar in Joe and Ruth, as well as great food. Drinks are always full, and the food is as good as it gets. Very convenient location to the interstate, and pretty much anywhere else you need to be in town.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Don B, Thanks for your review! Our staff was thrilled when they had a chance to read your review! We appreciate your strong endorsement for other visitors to stay at our hotel so they can be catered to with exceptional service while enjoying the comforts of being in a newly renovated hotel with a fabulous onsite restaurant, Burger Theory, in... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

The bar and dinner staff are awesome! Good drink and food, plus very friendly! Joe has an awesome steak dinner that I recommend to everyone. Ruth the bar tender made drinks by scratch as well as talk about a lot of local spots that would be sure to thrill make for a great weekend!

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Shawn V, Thanks for your feedback! We are the only Full Service Holiday Inn Hotel in El Paso, Texas and are excited when our guests let us know how delighted they are by the exceptional staff service they get when they stay with us! We are pleased that you found our onsite restaurant Burger Theory to be excellent! Our restaurant... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Had nothing but great customer service thought my stay. Starting and ending with my check in and check out with Erika Romero who helped me promptly get settled in. Overall I had a great experience on my stay!

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Erikk_72, We are very delighted to hear that you had an exceptional guest service experience with us! I passed your comments along to Erika and your comments made her day!!! Our focus is providing exceptional service at every interaction with our guests so your first and only thought when you need lodging in El Paso, TX is always our hotel.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was great, the restaurant was a highlight of the trip. The chef was top notch and engaging and fun. Really enjoyed ourselves. The shuttle to and from the Bowling tournament however was disappointing, too small to accommodate so many bowlers who needed that transportation. Had to wait well over an hour for a ride. Need a bigger or... More 

Was this review helpful? Yes 1
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Pam C, Thanks for your review! Our onsite restaurant Burger Theory features a wide variety of custom burgers, hot wings and are in the beginning stages of starting to feature a local taste of El Paso offerings for both breakfast and dinner service. We are delighted that you enjoyed the food but more excited that you found the staff to... More 

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