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Holiday Inn El Paso Airport

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6351 Gateway Blvd West, El Paso, TX 79925 (Formerly Wingate by Wyndham El Paso)
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Holiday Inn El Paso Airport
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Holiday Inn El Paso Airport
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331 Reviews from our TripAdvisor Community

Traveler rating
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    94
    44
    20
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tampa, Florida
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed here 4 nights while in El Paso for National Bowling Tournament held at the Conv Ctr. Recently remodeled from Wingate so and host hotel for Ambassador Training so it was great choice with large room, comfy king bed, good pressure and hot water in shower, soft linens and towels, clean room, big flat screen TV, quick elevator (I was... More 

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for staying multiple nights with us at the Holiday Inn El Paso and sharing your wonderful experience with others. We strive to be number one in our market by providing exceptional service, clean, spacious guest rooms and terrific amenities, and we are extremely happy to hear we were successful in providing this during your stay. We are also... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Me and my dad usually go out to eat when we stay at hotels, but decided to eat at the Burger Theory(the hotel restaurant) and it was great surprise. It was really good with really good service; Ruth and Joe were awesome. They have really good specials and the burgers are worth it. The rooms and fitness room are really... More 

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for writing about your experience at the Burger Theory at the Holiday Inn El Paso. We take pride in delivering fantastic service and offering the best burgers you will ever taste! And, we never tire of hearing great comments such as yours about the quality of food, wonderful service and the great value we offer. I will certainly... More 

Belford, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

Cannot say enough great things about this place. Room was spacious, clean and comfy. Staff was helpful, especially Ruth in the bar, Joe the chef, and wait staff, Brenda and Jesus. Would recommend 100%

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for your wonderful review and for the five star rating! We are pleased to hear that your stay with us was comfortable and that you enjoyed our clean, spacious accommodation, as well as, our dedicated associates. We truly appreciate you recognizing my staff - Ruth, Joe Brenda and Jesus, as they are always looking to surpass our clients’... More 

elpaso
Top Contributor
182 reviews 182 reviews
25 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a good location by the airport. I thought it was alittle pricey but did not really have any complaints about the room or the service. There are several good places to eat within walking distance.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for taking the time to post a feedback about your recent stay at the Holiday Inn El Paso. We are glad our location and its closeness to the airport and restaurants within walking distance was perfect for your needs. However, I was sorry to read we did not meet your expectations with regard to the price of your... More 

Bowie, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

from picking me out from airport, to checking in to finding me a place to eat at 2:30 in the morning..rooms were very clean,breakfast was very good..the hotel is very well staffed..i would tell a friend..thanks holiday day

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

I was thrilled to hear that you enjoyed your stay at the Holiday Inn El Paso and I appreciate all of the wonderful feedback. I am glad your recent stay was a memorable one and that our staff went above and beyond your expectations with their exceptional service. Thank you also for complimenting Jesus Favela. We appreciate your gracious comments... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The place is amazing. Total remodel everything is new. Brenda Reyes Jessica Rico and Rick Sanchez are only three of the employees that helped me and all were amazing. Will be back often. As a realtor I have many clients that come to visit while they are house hunting and I always recommend this hotel.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with friends at the Holiday Inn El Paso. Your compliments were a pleasure to read and it's certainly a boost for us every time we hear positive reviews such as this. We appreciate you complimenting Brenda Reyes, Jessica Rico and Rick Sanchez on delivering exceptional service.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This place was even better than expected. It is clean and new looking inside and out. The staff at the front desk was pleasant and always helpful when we asked about restaurants in the area. Ruth at the bar was great, and Joe in the kitchen would make anything you asked for.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Bazingabrisket, Thanks for your feedback! Great Staff, Great Hotel, Great Food and Amenities in a Great Location! You put that all together a daily focus of delivering Great Guest Service at every interaction and its a win/win for everyone. This is what you can expect when you stay at the only Full Service Holiday Inn property in El Paso, Texas.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The front desk staff are very professional, courteous and friendly. Our room was emaculant! I enjoyed the stay, geniune laughs, and will definitely come back again in the future. Opps, even the chef came out to chat.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Michelle L, Thanks for your review! Our staff genuinely cares about each guest that walks through our doors. We enjoy developing deep connections with our guests because our complete focus is delivering exceptional service and that starts with listening and delivering the needs and wants of our guests. The Holiday Inn El Paso Airport Hotel is your temporary home in... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Great staff especially in the bar and restaurant. The shuttle service was helpful getting to and from the airport. We really had a great stay. The rooms are clean and spacious and the workout room has newer equipment. -Mark H.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Riffraff123, Thanks for your feedback! We are pleased that you enjoyed your stay with us as we are the only Full Service Holiday Inn property in El Paso, Texas! Our 24/7 Shuttle Service is very convenient for our guests and covers transportation to and from the airport and a 5-mile radius of the hotel. Burger Theory, our onsite restaurant features... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This Holiday Inn was beautiful. Recently remodeled pleasantly clean. Great amenities, Breakfast was fabulous. Gym and pool nice and clean. All workers were very courteous. I would highly recommend a stay at this hotel. Easy parking access. Good location right off Interstate 10 and Airport.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Don K, Thanks for your review and recommendation for other travelers to stay with us!!! We are extremely happy that you enjoyed your stay with us!!! Our newly renovated hotel has spacious guestrooms, meeting rooms, outdoor pool, Fitness Center, Business Center and an onsite restaurant Burger Theory. We do our best to treat our guests like family and that means... More 

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