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Holiday Inn El Paso Airport

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6351 Gateway Blvd West, El Paso, TX 79925 (Formerly Wingate by Wyndham El Paso)
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Holiday Inn El Paso Airport
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389 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brownsville, Texas
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

What better two words can be used to compliment a hotel, clean and helpful. The hotel was clean and the staff was helpful. What more can you ask of from a hotel. Location is not touristy, but it serves its purpose. If it was in a more touristy place this could have been five stars.

Was this review helpful? Yes
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was dear x 2 days and I love this place, everything is clean and the beds are so comfort they a Have a nice pool and a little spa. The employes are very friendly I really enjoy my days. I really recommend this place. Is very close to El Paso airport, and the give me a shutted to the... More 

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for choosing the Holiday Inn El Paso Airport for your recent two night stay. It gives me immense pleasure to know that we impressed you on each and every front. Our staff is passionate about delivering great service and they work hard every day to ensure all of our guests have a stress free and relaxing stay. Thank... More 

Nm
1 review
4 of 5 stars Reviewed 1 week ago

From check-in to check-out, this Inn went out of the way to make our stay as good as it gets. Our pickup was broken into, and what was done prevented us from getting home, which was over 150 miles away. The Front Desk Clerk Andrae was just unbelievable. Made us feel very welcome and at home though we were far... More 

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Wow! What a glowing and detailed review of our hotel. As a General Manager, there is nothing more rewarding than to hear my staff made your stay unforgettable and they certainly love hearing that their efforts were noticed. I will be sure to share your fantastic remarks with my team and especially Andrae and Gabby as a testimonial that what... More 

5 of 5 stars Reviewed 1 week ago

I travel 280+ days out of the year and am a Spire member for IHG...this is an awesome hotel with great service. The rooms are clean and the Bar tender, Shelby can make an awesome drink! Food was great! Thank you for a great stay.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

We appreciate your positive feedback of your recent stay at the Holiday Inn El Paso Airport while on a business trip. I am glad to read that you loved our immaculate rooms and food offerings. Our staff is passionate about delivering great service and they work hard every day to ensure all of our guests have a stress free and... More 

5 of 5 stars Reviewed 1 week ago

The service was very much wonderful. At first, there was complications on our room having a broken thermostat but the manager was very helpful into switching me and my dad to a different room. Breakfast was very nice as well, the food was amazing and Robbie the server was very nice and much fun to talk to. It felt so... More 

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for choosing the Holiday Inn El Paso for your stay. I am happy to know that you loved our excellent customer service along with our associates especially Robbie who served the breakfast. I am delighted to know that our team managed to provide you with a home away from home experience and you have many memories to take... More 

Athens, Alabama
1 review
5 of 5 stars Reviewed 1 week ago

Server Gabby is one of the most energetic people I’ve ever met. Always ready to do whatever she can for every customer. A very sweet young lady, she greets every customer with a smile and a heart felt welcome.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for choosing the Holiday Inn El Paso Airport for your recent stay while on a business trip. It is always great to read comments like yours recognizing the staff for providing great service. I will share your comments with them and especially Gabby to discern that they are on the right track. We are extremely happy you enjoyed... More 

1 review
5 of 5 stars Reviewed 1 week ago

The hotel bartenders name was Tammy, extremely nice and great service, the front desk was always available and courteous and my room stayed ice cold. Definitely recommend this to anyone looking to stay near El Paso Airport.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

I was thrilled to hear that you enjoyed your recent stay at the Holiday Inn El Paso, while on business. We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine luxury hospitality by providing service excellence. I will be sure to share your kind words to them and especially... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I work for Union Pacific railroad and I travel a lot. .Comfortable hotels are a must to have and this Holiday Inn has in all.The front desk staff is very professional and the lounge staff is awesome! Thanks Ms Tammy you rock!!!!

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Wow! Thank you for taking the time to post such wonderful comments about your recent stay with your friends at the Holiday Inn El Paso. Service is certainly an integral element of any experience and we are delighted our entire team could assist in making your stay with us memorable. I will definitely let Tammy know your gracious comments. It... More 

Salem, New Hampshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The bartender Shelby is a wonderful bartender. She makes great drinks and is attentive to her customers. Shelby is friendly and makes you feel at home even though I am 2,100 miles away from home in New Hampshire.

Was this review helpful? Yes 1
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for taking the time to post your comments regarding your recent stay while on a business trip at the Holiday Inn El Paso. Your compliments were a pleasure to read and it's certainly a boost for us every time we hear positive reviews such as this. I will certainly let Shelby know that she played a key role... More 

1 review
5 of 5 stars Reviewed 1 week ago

In El Paso for a week on business and couldn't ask for a better place to stay. The staff has been great, offering solid advice on places to eat and check out, helping me get to and from the airport and providing a genuinely friendly atmosphere. The little hotel bar is actually pretty fun and is quickly becoming my home... More 

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for taking the time to post such wonderful comments about your recent stay at the Holiday Inn El Paso while on a business trip. As a General Manager, there is nothing more rewarding than to hear my staff made your stay unforgettable and they certainly love hearing that their efforts were noticed. I will be sharing your comments... More 

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