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Holiday Inn El Paso Airport

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6351 Gateway Blvd West, El Paso, TX 79925 (Formerly Wingate by Wyndham El Paso)
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Holiday Inn El Paso Airport
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Holiday Inn El Paso Airport
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364 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW

I had an early airport departure the next day so instead of suffering an early- (very early!) - morning road trip or risking a highway delay from Las Cruces to El Paso, I called up the IHG Priority Club number to check which airport property had the best deal for Points redemption. This location had a deal for 15,000 points... More 

Was this review helpful? Yes
Houston, Texas
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Mr Jerome Hopkins GM, Has a Great Hotel. Great shuttle service to airport. Nice, large, clean, reasonably priced rooms.close to Ft Bliss Air Base for loved ones in th Military. And has the Burger Theory Restaurant a unique menu to see.and Ruth in the Restaurant is an Excellent Employee, to see that Customers are Satisfied and well taken care of,shes... More 

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for writing about your amazing experience at the Burger Theory at the Holiday Inn El Paso. We take pride in delivering fantastic service and I am delighted that you enjoyed our special menu, as well as, the excellent customer service provided by Ruth. It was also great to know that you loved our spacious accommodations, amazing shuttle service... More 

Grants, New Mexico
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was the second time we stayed at this hotel. It is very nice, clean, comfortable, and the staff was excellent. I would highly recommend this hotel. The breakfast was above average and our family enjoyed it both mornings we were there. I will stay here again on our next trip in the fall.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for choosing to stay with us once again and for the wonderful response of the Holiday Inn El Paso. I was completely delighted to hear how much you enjoyed your comfortable stay with us, as well as, the excellent service provided by my team. I am grateful for all your compliments and am delighted to learn that you... More 

Canal Winchester, Ohio
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff was the best staff I have ever experienced. The following individuals did everything they could to make our stay the best it could possibly be. They were, Ruth, Gabby, Robert, Jessica, Erica, and Rick. They provided the best possible service! Thank you for providing these individuals.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at the Holiday Inn El Paso with your friends. Your compliments were a pleasure to read and it's certainly a boost for us every time we hear positive reviews such as this. I will be sure to pass on your kind words to each one of... More 

1 review
5 of 5 stars Reviewed 1 week ago

Our rolm was great, so much more then expected. Service was great as well and all of our needs were taken care of. Employees very knowledgeable of the El Paso area and what to do while here. If ever you were going to stay in El Paso, this is the place to stay.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Wow! What wonderful compliments of our team. We continually strive to provide our guests with a positively memorable experience and I know my staff will be delighted to hear we succeeded. Thank you for being our guest recently and for your recommendation. We hope to see you soon. Warm regards, Jerome Hopkins, CHA General Manager Holiday Inn El Paso Airport More 

1 review
5 of 5 stars Reviewed 1 week ago

The employees are great, very friendly and will go out of the way to meet our needs/requests! The hotel is very clean and all the employees seem to enjoy working here. It is the most friendliest place I've stayed in a long time!

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

I was thrilled to hear that you enjoyed your recent stay at the Holiday Inn El Paso and I appreciate your wonderful feedback about our immaculate hotel. It gives me immense pleasure to know that you loved our friendly yet professional service. We do hope to have another opportunity of serving you in the near future. Warm regards, Jerome Hopkins,... More 

Kansas City, Missouri, United States
1 review
5 of 5 stars Reviewed 1 week ago

The employees here genuinely seem to enjoy their jobs and are extremely friendly/accommodating. Seems to be a good culture. Would stay here again. The food is surprisingly high quality as well. Eat a burger.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

We appreciate your wonderful feedback. I am so happy that we were able to impress you on every front but most especially by our friendly service and amazing food. Thank you for your recent stay and we hope to welcome you soon. Warm regards, Jerome Hopkins, CHA General Manager Holiday Inn El Paso Airport More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel. Jessica and Josie made check in a breeze. Super friendly and helpful. The rooms are great and they provide free shuttles to and from the venue. Great job! I highly recommend this hotel if you're in El Paso.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for choosing the Holiday Inn El Paso for your recent stay with your friends. I was thrilled to hear that our front desk team was able to get you in swiftly. Jessica and Josie thrives on delivering exceptional service and will be pleased to know that they played a key role in making your stay with us a... More 

Chantilly, Virginia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has the friendliest customer service and really nice rooms. It seems it's been renovated and used to be a Westin. So be careful when trying to look them up. I had to call three different Holiday Inn locations b/c it's not in the phone book right yet. Anyway, I finally got in touch with them and they were... More 

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at the Holiday Inn El Paso. Your compliments were a pleasure to read and it's certainly a boost for us every time we hear positive reviews such as this. I appreciate you pointing out our excellent shuttle, early check in facility and immaculate as well as... More 

El Paso, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We had a great time in our meeting. The rooms are nice and the beds are very comfortable. The burger joint was very tasty and we enjoyed the bar area. A great centrally located hotel with a fun staff. I will be staying here anytime I visit El Paso. I look forward to my next stay.

Was this review helpful? Yes
Jerome H, General Manager at Holiday Inn El Paso Airport, responded to this review

Thank you for your stay with your friends. I am so glad to know that we impressed you with our comfy beds, amazing bar and ideal location. We take pride in delivering fantastic service and offering the best burgers you will ever taste and I am pleased to read your comments about the same. We will be eagerly waiting for... More 

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