I tried to book a group for work here - 15 rooms for 7 nights. Between our corporate travel agent and I, we placed at least 6 calls to the manager and asst. manager. They returned NONE of our calls, were clueless over the phone, and did not provide a correct group quote. They also did not take care of... more

This hotel chain very much caters to business guests and is perfect for a comfortable night's stay in a town that has overpriced hotels. Beds are comfy, modern flat screen tv in room, free Wifi internet, indoor hotel pool and gym, and free breakfast. Everything was spotlessly clean and seemingly new. We stayed one night and it fit our needs... more

I come to El Paso about once every six weeks on business, and given the high hotel costs here, I am usually very dissatisfied with hotel quality here. Well, finally, I found a clean, quiet, reasonably priced hotel near acceptable dining options. The exterior of the hotel is cookie cutter Holiday Inn Express. The inside of the hotel clean and... more

Having booked many stays at Holiday Inns via the Internet, my office booked two rooms for two nights for a business trip for myself and a colleague. The business meeting was changed and when my office called to cancel the reservation, were told that the "special" rate could not be cancelled, even though the cancellation was 3 weeks before the... more

A new hotel I stayed in last May and this trip as well. It's great and I love the big plasma TV. The hot tub was closed this trip but other than that it was wonderful. I recommend this hotel for anyone traveling to or through El Paso. Many good restaurants close is another plus. more

Very clean. Courteous staff. Great location if traveling to Juarez. Plenty of places to eat in the area. I have stayed here numerous times with no problems. The hot tub, however, has been out of order for the last few visits. Pool has been available though. more

On March 27th 2008 I booked a stay at the Holiday inn Express in El Paso Tx on 11825 Gateway Blvd 79936 for my hineymoon night. My wife and I were renewing our vows through the church. I walked in and the young lady behind the counter Mellisa was very helpful and took my reservation I asked for a late... more

The manager is incredibly rude so was a guest service attendant named Mary Jane. We were charged for four days when we stayed two, when we called to clear the mix up Mary Jane gave us an attitude. She was arguing with us and would not let my husband speak to the manager. the only decent one who worked there... more

We needed a place to stay on the way across country, and a desert storm had kicked up so we pulled off of I-10 to the HI Express I-10 East. I have stayed at numerous interstate hotels as we travel and I can tell you for the $$, this was one of the best. The rooms looked brand new, there... more