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Hilton Garden Inn El Paso/University

Certificate of Excellence
3.0 of 5
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111 West University Avenue, El Paso, TX TX 79902
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Hilton Garden Inn El Paso/University
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Ranked #6 of 81 Hotels in El Paso
Certificate of Excellence
A recent review
5 of 5 stars Reviewed January 27, 2014
Marcelino A Lubbock, United States
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352 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn El Paso/University
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Lubbock, United States
1 review
5 of 5 stars Reviewed January 27, 2014

The staff at the hotel always welcome you with open arms. From the front desk to the restaurant staff. Great group of individuals to stay with when you are away from home!!! The location of this hotel is also great! Close to UTEP and great restaurants/bars.

Review collected in partnership with Hilton Garden Inn

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San Antnio, United States
1 review
5 of 5 stars Reviewed January 21, 2014

We've twice made this trip by car, round trip and enjoyed the El Paso Garden Inn both times. Quiet. Very nice rooms. Friendly staff. Good meals, even the buffet breakfast. Bellman wasn't available for our heavy luggage when departing, but it was Sunday. It's a bit tricky for directions if you aren't using GPS Map, but that's the only caution.... More 

Review collected in partnership with Hilton Garden Inn

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Odessa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 14, 2014

The staff was amazing from the desk, through the restaurant down to the maintenance department who greeted me warmly when I passed by. The food in the restaurant was delicious, overall a wonderful stay! They are doing "service & hospitality" the right way!!

Review collected in partnership with Hilton Garden Inn

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MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Helen - Thank you so much for taking time to write a review on our hotel. I am glad to hear our staff made you feel welcome. Please come back and see us again soon. Best Regards Michelle Kaip General Manager More 

Zeist, The Netherlands
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 13, 2014

We were so pleased with this hotel. We had a room on the 4th floor, very quiet, absolutely great beds. We didn't know they had a pool, so hadn't unpacked our swim suits, but they did, and looking at it, we really wished we had gotten ours out. The service was friendly, the luggage carts actually worked and steered easily.... More 

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MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Susie - I appreciate you taking some time to post a review on our hotel. It is always a pleasure to hear from a guest that we met or exceeded their expectations. From your comments, it appears we exceeded your and I am very pleased. Come back and see us again soon. Best Regards Michelle Kaip General Manager More 

Sun Prairie, United States
1 review
4 of 5 stars Reviewed January 8, 2014

We stayed at the Hilton Garden Inn El Paso for our trip to the Sun Bowl. The hotel is very nice! The lobby & restaurant are warm & trendy. The guest rooms are stylish, clean and comfortable. Parking is free and you can walk to the campus.

Review collected in partnership with Hilton Garden Inn

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Roanoke, VA
Level Contributor
272 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed January 4, 2014

We stayed here for 3 nights while attending the Sun Bowl. The staff here was great from the front desk to restaurant. We ate breakfast in the restauant all 3 mornings and had a great waitress and cook each day. Very personable and made you feel appreciated, even offered some travel tips on places to see. Rooms were clean and... More 

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Washington DC, United States
1 review
5 of 5 stars Reviewed January 1, 2014

Excellent hotel accomodations and excellent, friendly sevice. The location is convenient and safe with good parking facilities and close to good restaurants and university activities. Capetto's Restaurant had excellent bar and outstanding pizza. Since you can no longer safely travel to Juarez, visit Pros Ranch Market. There are great Mexican restaurants at every turn; Pepe's has great tamales!

Review collected in partnership with Hilton Garden Inn

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Dallas
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 28, 2013

My family and I stayed here on our way to Arizona. The hotel was clean and they provided a great holiday rate. They do have a restaurant on site however I elected not to eat there as there prices were high. I will be stopping here over night on my return trip. Overall good location by the university a little... More 

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Fountain, United States
1 review
5 of 5 stars Reviewed December 27, 2013

This is one of those hotels where when you step in they actually want to make you comfortable. From the front desk to the maintenance and the restaurant staff is amazing. If you need a ride within the area they have a free shuttle that can take you where ever you need.

Review collected in partnership with Hilton Garden Inn

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New York State
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 19, 2013

Satisfactory location, staff responsive, had dinner one evening (mexican food) that was satisfactory. Location just off Mesa Blvd. Did not use fitness room, but noticed they had free weights, floor mat, exercise ball.

Review collected in partnership with Hilton Garden Inn

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