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All 79 El Paso hotels

Hilton Garden Inn El Paso/University

3.0 of 5 Hotel   |   111 West University Avenue, El Paso, TX TX 79902
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86%
Ranked #6 of 79 Hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 15, 2013
Anne-Laure A PARIS, France
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253 reviews from our community

Traveler rating
    142
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    26
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • French first
  • German first
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English first
There are newer reviews for Hilton Garden Inn El Paso/University
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PARIS, France
1 review
5 of 5 stars Reviewed October 15, 2013

Excellent staff, great location, friendly staff I stayed for 5 days and had extremely pleasant stay: quiet place, helpful people, nice hotel. Close to El Paso center and to all university facilities + close to very dense restaurants and cafes area.

Review collected in partnership with Hilton Garden Inn

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Ottawa, Canada
1 review
5 of 5 stars Reviewed October 15, 2013

Great hotel! Great Staff! Amazing cookies every night, delish! Super close to the University which is very important as my son lives in the dorm facility! Great location! Good food! Nice pool! Great exercise facility, treadmills are brand new, elliptical, weights available with tv monitors. I needed to do a load of laundry, very clean machines!

Review collected in partnership with Hilton Garden Inn

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 12, 2013

I have never been to El Paso and I was excited to come to town and see my favorite band that was playing 4 blocks from the Hotel. I will give this Hotel 1 extra star for that. That's pretty much all they had going for them.... I had been looking online for prices for a couple days before I... More

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MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Anneliesthepinup - First of all, thank you for taking the time to leave a review of your recent experience with us. I apologize to hear you did not have a positive stay. Our computer system does reflect an "Accessible Suite" was chosen when the reservation was made online. We always make a concerted effort to give our guests the services... More

Naperville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2013

Location is perfect as you can walk to many good restaurants. Fitness center is good with treadmills and elipticals and free weights. Breakfast at restaurant is full service and good and free! Shuttle service has limited times.

Review collected in partnership with Hilton Garden Inn

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Goodyear, Arizona
Top Contributor
58 reviews 58 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 1, 2013

Like all Hilton properties, this hotel was clean and maintained to the standard expected for the brand. I did have several issues which did come up during the stay, and I hope that they are not indicative of how things normally go at this location. 1. There was no regular coffee in the room. I had thought that this might... More

Was this review helpful? Yes 3
MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - First of all, thank you for taking the time to leave comments regarding your recent stay with us. We appreciate your valuable feedback. I am sorry to hear that you had some issues with the services and amenities at our property. We always want to exceed our guest's expectations and it is disappointing that we did not... More

Elizabeth City, North Carolina
Top Contributor
81 reviews 81 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 28, 2013

Located adjacent to all the attractions... easy access to the the freeway... right next to utep... hospital... and several eateries.... the hotel staff was friendly and courteous... Breakfast was great... parking was good... hotel was very clean and exceptionally quite I will definitely stay here again

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Boulder, United States
1 review
5 of 5 stars Reviewed September 25, 2013

Good hotel, business center was hard to use. everything else was great. Rooms were clean and up to date. free internet and friendly staff. Now I am writing stupid stuff to fill up the stupid 200 charecter minimum for this stupid survey. I prefer to be concise and to the point but no, thats not allowed. How stupid. Did I... More

Review collected in partnership with Hilton Garden Inn

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Kailua, HI, United States
1 review
5 of 5 stars Reviewed September 23, 2013

Came to El Paso with my wife for a business trip. This hotel is certainly one of the newest and best hotels to choose from. My wife and I were very pleased as the staff was a joy to encounter. In particular, the cook that made the breakfast we ate was outstanding. His attention to detail and desire to please... More

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Tacoma, United States
1 review
5 of 5 stars Reviewed September 18, 2013

The service was efficient and friendly, the room was clean, and the proximity to things relevant to my stay was great. Free internet! Reasonable prices. I recommend it. The shuttle took me back to the airport even when I was the only passenger, and for free.

Review collected in partnership with Hilton Garden Inn

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Simpsonville, United States
1 review
5 of 5 stars Reviewed September 18, 2013

This is a hotel which is clearly dedicated to serving their Guests...constant helpful attitudes by all Associates, extra effort made to see that we received fresh Decaf coffee after our Dinner out...Regular coffee was already available, but they made a new carafe of Decaf just for us...Outstanding!!

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn El Paso/University

Address: 111 West University Avenue, El Paso, TX TX 79902
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
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Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn

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