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Hilton Garden Inn El Paso/University

Certificate of Excellence
3.0 of 5
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111 West University Avenue, El Paso, TX TX 79902
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Hilton Garden Inn El Paso/University
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Ranked #5 of 81 Hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 weeks ago
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318 reviews from our community

Traveler rating
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    99
    30
    8
    2
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60
44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn El Paso/University
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1 review
5 of 5 stars Reviewed 5 weeks ago

A university proximate location makes this an excellent hotel for business with ETEP, and because of amenities business in general. Clean, quiet, efficient. Isolated in terms of the city's downtown and arts activities.

Review collected in partnership with Hilton Garden Inn

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Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

Clean hotel that is kept in new condition. Friendly staff who are attentive. Good lobby with little bar and restaurant with good food. Good location. I stay in this hotel whenever I visit El Paso for business. Close to University.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Arlington, VA
Top Contributor
317 reviews 317 reviews
62 hotel reviews
162 helpful votes 162 helpful votes
3 of 5 stars Reviewed March 5, 2015

We chose the HGI because of its proximity to UTEP. The exterior architecture blends nicely with the University's Bhutanese style. The hotel has several very comfortable and inviting places to sit outside for a drink or snack. The room was clean and of adequate size, and we had a view of the mountains and the University, as we requested at... More 

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Houston, Texas
1 review
5 of 5 stars Reviewed March 4, 2015

I stayed at this hotel for a function with the university. I enjoyed my stay. There was a complimentary airport shuttle to/from the airport which meant I did not have to worry about a rental. There was fresh coffee with my favorite french vanilla creamer in the morning. I will definitely stay here for future school functions!

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Anthem, Arizona
Top Contributor
111 reviews 111 reviews
43 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 1, 2015

We had a good stay here for one night for the El Paso marathon. I have been to El Paso many times over the years and nice hotels are hard to find. This one was in a good safe location and was clean and affordable. I would stay here again. Also it's close to I 10 without being right on... More 

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Houston
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 28, 2015

I recently began staying at this hotel. The front desk staff are very polite but disorganized and inconsistent. They quoted a corporate rate for me for upcoming stays in an upgraded suite, so I made multiple reservations, then the very next day raised the rate $60, not honoring what they had said the day before. Only one elevator worked all... More 

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Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 27, 2015

This is my 3rd trip to El Paso and my 3rd stay at this HGI. It's in a great location, pretty centrally located and not as much traffic as you'd find if you stayed downtown. The pool (heated, I think. Very warm even though the air temp was only 60-75 that week) and hot tub are nice. Breakfasts are standard... More 

Was this review helpful? Yes 1
Roanoke VA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

Great location for my business and at the front entrance to Texas El Paso University if your business or pleasure visit were there. Later arrival and staff was at the front desk, this is sometimes not the case at other hotels and can be aggravating as you are already late arriving and getting in bed. Very nice breakfast with a... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Highland, California
Top Contributor
73 reviews 73 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 24, 2015

This was my second time staying here and the experience was great. Lark and the staff was great. The restaurant staff was great service was fast and food was good. The cleaning staff was great as well. This location is great and close to a lot of food places as well.

Was this review helpful? Yes 1
Texas, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

This hotel was so nice and quiet, even though their were a lot of people staying there. And the staff was truly wonderful and friendly--quite a rarity in this day and age. We'd stay here again in a heartbeat!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
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