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All 77 El Paso hotels

Hilton Garden Inn El Paso/University

3.0 of 5 Hotel   |   111 West University Avenue, El Paso, TX TX 79902
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Hilton Garden Inn El Paso/University
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85%
Ranked #4 of 77 hotels in El Paso
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 26, 2014
Mellena N Durant, United States
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197 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn El Paso/University
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Durant, United States
2 reviews
5 of 5 stars Reviewed February 26, 2014

Before my arrival I had heard that this hotel was not in a good part of town, however, during my stay I had no problems and saw many college students walking in the area (it is near the university). The hotel was very clean. The staff was exceptionally friendly and helpful. I would definitely stay at this hotel again if... More

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New York City, United States
2 reviews
4 of 5 stars Reviewed February 26, 2014

It's a nice new hotel with friendly staff and a good breakfast set up. It's actually much nicer than the other full service hotels in the area. It was perfect for a quick business trip and next time I'm back in El Paso I will stay here.

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Riverside, United States
1 review
4 of 5 stars Reviewed February 25, 2014

I stayed for business. All my printing needs were met, my computer needs were excellent. I was even able to stream video when relaxing after busy meetings. The handling of the group rate for the conference at the hotel was a bit difficult and the free breakfast wasn't given to all parties in our group which was costly for the... More

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Las Cruces, United States
1 review
5 of 5 stars Reviewed February 25, 2014

The El Paso Hilton Garden on University was great place to stay. easy Freeway access - food was great and most of all the staff just rox!! The room was clean - I suggest the dinning and the coffee was great in the morning too! hmmm typing 200 words on tripadvisor sux but other than that yeah - if you... More

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Murphy, United States
1 review
5 of 5 stars Reviewed February 24, 2014

The location is perfect, near everything and some places in walking distance. The staff is wonderful & accommodating, the rooms & other ammenities are awesome! I stay at this location each time I visit El Paso, which is once per month from 2-4 days at a time.

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2 reviews
4 of 5 stars Reviewed February 22, 2014

A very nice property close to the university in El Paso. It is a busy hotel because of it's proximity to the school, but personal service is still evident. Overall, it is a comfortable place for either business or leisure. I would recommend it.

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El Paso, United States
1 review
5 of 5 stars Reviewed February 17, 2014

Our stay was the most enjoyable we have experienced in a long time. The cleanliness of the room was exceptional. The staff was very friendly and helpful. The location was convenient and the restaurant had excellent food. I would recommend this hotel to any of my friends and relatives.

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Frisco, United States
1 review
3 of 5 stars Reviewed February 6, 2014

Front desk staff was so unhelpful, dismissive, preoccupied with other details. A very disappointing stay in El Paso. The closet smelled like urine. The sales staff did not follow up with me. It's a great location by campus, probably fine if you stay one night, but don't make it a long-term stay. $9.50 for a drink in the bar, which... More

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MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Jeffrey - We apologize for the poor customer experience you had at the front desk, this is not typical of our hotel and staff. We are addressing it with the respective team leaders and hope the next time you are in the area you would consider staying with us again. Best Regards Michelle Kaip General Manager More

Burke, VA
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 30, 2014

We were visiting El Paso for the Sun Bowl. Our first time in the area and chose this hotel for its proximity to the game and bars/restaurants. While we did rent a car, it was great being able to walk to the game and plenty of great spots for nightlife/dining as well. Rooms: Definitely quiet and roomy. Nice to have... More

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Lubbock, United States
1 review
5 of 5 stars Reviewed January 27, 2014

The staff at the hotel always welcome you with open arms. From the front desk to the restaurant staff. Great group of individuals to stay with when you are away from home!!! The location of this hotel is also great! Close to UTEP and great restaurants/bars.

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Additional Information about Hilton Garden Inn El Paso/University

Also Known As:
Hilton Garden Inn El Paso Hotel
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton
El Paso Hilton Garden Inn
Address: 111 West University Avenue, El Paso, TX TX 79902
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in El Paso
#4 Family Hotel in El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
Official Description (provided by the hotel):
Located on the campus of the University of Texas at El Paso and across the street from two major medical centers. The hotel is within a 5 block radius of over 50 restaurants, bars and stores. Just one and half miles from the El Paso Convention Center/Downtown. ... more   less 
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