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All 78 El Paso hotels

Hilton Garden Inn El Paso/University

3.0 of 5 Hotel   |   111 West University Avenue, El Paso, TX TX 79902
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86%
Ranked #5 of 78 hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
400mag El Paso, Texas
  • Overview
  • Reviews (239)
  • Photos (36)
  • Amenities
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  • Room tips (22)
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239 people have reviewed this hotel

Traveler rating
    136
    70
    24
    8
    1
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48
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132
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
El Paso, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for two nights on our way out of El Paso. We live here and relocating to another state. The location is awesome right in the heart of Kern Place. It is walking distance to great dining and great watering holes!! Great customer service especially from Carlos, it was late and our daughter wanted cereal so he went... More

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Midland, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

I loved staying here! The only drawback was the internet service. I was not able to sign onto the internet as a Rewards member. And the internet was difficult to get. The breakfast was great, I just think the staff should inform all the diners of what is availble on the breakfast buffet.

Review collected in partnership with Hilton Garden Inn

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Chicago, Illinois
Top Contributor
234 reviews 234 reviews
124 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Arrived too early to check in and the desk agent recommended lunch at the restaurant which turned out just fine to eat and then my room was ready. Had time to enjoy the outdoor pool and walk around UTEP which is adjacent to the hotel. The restaurant was so good at lunch I took advantage of it for every meal... More

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Las Vegas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I travel a a fair amount. I used to travel much more for almost 15 years in software sales and marketing. We like Hilton properties and have had great success with them many, many times. This was not the case from the moment we went to check in for the first of our four day stay. We... More

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MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up... More

Washington DC, District of Columbia
2 reviews
4 of 5 stars Reviewed 1 week ago

Overall, I had a great experience and if you are traveling to El Paso, I would recommend this hotel for you stay. Pros: 1) Great location. There are a lot of restaurants that are in the area and they are all in walking distance if you don't have a car. 2) The staff are all very friendly and professional 3)... More

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Highland, California
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here a couple of weeks ago and this place was perfect. we had a large group and they had all of our keys ready when we got there and held the restaurant open longer for us since we had just drove up from Albuquerque and we had no lunch and that night after our show they held the bar... More

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Kettering
1 review
5 of 5 stars Reviewed 2 weeks ago

What a nice place. While moving my son into his dorms, our family stayed at the Hilton Garden (University) Hotel. BEAUTIFUL !! The bed and pillows were so comfortable, the room clean and bathroom nice and bright. We will definitely be back and GO MINERS !!!

Review collected in partnership with Hilton Garden Inn

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Todak, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The best part of my room was the mini-fridge, which allowed me to keep my bottles of beer ice cold. The bartender was also top-notch.....she was attractive, very friendly, and attentive to our beverage needs. The shuttle bus drivers were also exceptional. They gave us information on the best bars and restaurants in the city, and told us to stay... More

Review collected in partnership with Hilton Garden Inn

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Fort Worth, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything about this hotel was great. The desk staff welcomed us as we walked in. The room was spotless, the housekeeper even polished the chrome in the restroom every day. Had a great time on the patio having cocktails.

Review collected in partnership with Hilton Garden Inn

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1 review
4 of 5 stars Reviewed 3 weeks ago

Checking out now after staying overnight with my husband and 2 kids. The staff have been friendly and accommodating. Our room was clean and spacious (we had a room with 2 queen beds, for reference). If we're in El Paso again we will stay here.

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Additional Information about Hilton Garden Inn El Paso/University

Address: 111 West University Avenue, El Paso, TX TX 79902
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
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Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn

36 photos of this hotel

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Other (16)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Romantic Hotel in El Paso #3 Business Hotel in El Paso #5 Family Hotel in El Paso
Hotel Class
Official Description (provided by the hotel)
Located on the campus of the University of Texas at El Paso and across the street from two major medical centers. The hotel is within a 5 block radius of over 50 restaurants, bars and stores. Just one and half miles from the El Paso Convention Center/Downtown. ... more   less 
Number of rooms
200

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