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Hilton Garden Inn El Paso/University

Certificate of Excellence
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111 West University Avenue, El Paso, TX TX 79902
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Hilton Garden Inn El Paso/University
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Ranked #5 of 81 Hotels in El Paso
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Ron N Cheyenne, United States
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307 reviews from our community

Traveler rating
    172
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    30
    8
    2
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58
43
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheyenne, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel, service was excellent. Close to downtown, other food places to visit walking distance. We would stay again if in the area and in need of a room. Parking, breakfast and bar were good to hang out in to relax.

Review collected in partnership with Hilton Garden Inn

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1 review
5 of 5 stars Reviewed 4 days ago NEW

A university proximate location makes this an excellent hotel for business with ETEP, and because of amenities business in general. Clean, quiet, efficient. Isolated in terms of the city's downtown and arts activities.

Review collected in partnership with Hilton Garden Inn

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Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Clean hotel that is kept in new condition. Friendly staff who are attentive. Good lobby with little bar and restaurant with good food. Good location. I stay in this hotel whenever I visit El Paso for business. Close to University.

Review collected in partnership with Hilton Garden Inn

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Arlington, VA
Top Contributor
304 reviews 304 reviews
61 hotel reviews
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose the HGI because of its proximity to UTEP. The exterior architecture blends nicely with the University's Bhutanese style. The hotel has several very comfortable and inviting places to sit outside for a drink or snack. The room was clean and of adequate size, and we had a view of the mountains and the University, as we requested at... More 

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Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a function with the university. I enjoyed my stay. There was a complimentary airport shuttle to/from the airport which meant I did not have to worry about a rental. There was fresh coffee with my favorite french vanilla creamer in the morning. I will definitely stay here for future school functions!

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Anthem, Arizona
Top Contributor
110 reviews 110 reviews
43 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a good stay here for one night for the El Paso marathon. I have been to El Paso many times over the years and nice hotels are hard to find. This one was in a good safe location and was clean and affordable. I would stay here again. Also it's close to I 10 without being right on... More 

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Houston
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I recently began staying at this hotel. The front desk staff are very polite but disorganized and inconsistent. They quoted a corporate rate for me for upcoming stays in an upgraded suite, so I made multiple reservations, then the very next day raised the rate $60, not honoring what they had said the day before. Only one elevator worked all... More 

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Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my 3rd trip to El Paso and my 3rd stay at this HGI. It's in a great location, pretty centrally located and not as much traffic as you'd find if you stayed downtown. The pool (heated, I think. Very warm even though the air temp was only 60-75 that week) and hot tub are nice. Breakfasts are standard... More 

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Roanoke VA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great location for my business and at the front entrance to Texas El Paso University if your business or pleasure visit were there. Later arrival and staff was at the front desk, this is sometimes not the case at other hotels and can be aggravating as you are already late arriving and getting in bed. Very nice breakfast with a... More 

Review collected in partnership with Hilton Garden Inn

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Highland, California
Top Contributor
73 reviews 73 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my second time staying here and the experience was great. Lark and the staff was great. The restaurant staff was great service was fast and food was good. The cleaning staff was great as well. This location is great and close to a lot of food places as well.

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