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All 80 El Paso hotels

Hilton Garden Inn El Paso/University

3.0 of 5 Hotel   |   111 West University Avenue, El Paso, TX TX 79902
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Ranked #5 of 80 Hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Mark T Decherd, United States
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294 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Decherd, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I've spent numerous nights at this hotel. I've always been satisfied with the service, cleanliness of the rooms, etc. I'd recommend this hotel to anyone. wo wo er er ws ws iert qwerty have I filled out enough characters yet?

Review collected in partnership with Hilton Garden Inn

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Sanford, North Carolina
Top Contributor
51 reviews 51 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here on a trip from NC out to AZ. Stayed overnight. Had some concerns at first, dealing with security, since it was very close to the border and right by the freeway. Concerns were unfounded. Very comfortable rooms, great staff, and their facility was very secure.

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Chester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Being from the UK, the Hilton Hotel brand is seen as a luxurious and expensive chain which you are guaranteed to love. However I was surprised in the US that this was absolutely not the same case. It was a decent hotel, but I did think it could be a little better for the room price. The pool was OK... More 

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Mayaguez, Puerto Rico
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for a 4 nights and had zero problems. Good parking, good breakfast, and good rooms. The only thing I would mention is the "Close Door" button on the elevator doesn't work. Be prepare to wait for the doors to close.

Review collected in partnership with Hilton Garden Inn

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O'Fallon, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was my 2nd stay at this hotel, and I was very pleased. The staff was extremely friendly and courteous, the hotel was clean and quiet, and you really can't beat the location. Very nice stay; the addition of DirecTV was a plus, as well!

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Baton Rouge
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I can't fault the location, or the service, or the accommodations of this hotel. Overall my experience here was very favorable. If I had one nit to pick it would be the door leading to an adjoining room which would be great if you had need of two rooms. If you don't it does nothing for soundproofing and my neighbors... More 

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El Paso, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. A few minor issues with running toilet and continued broken ice maker detracted from expected "Hilton" atmosphere. Staff needs to pay more attention to detail, but would definitely stay there again.

Review collected in partnership with Hilton Garden Inn

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MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear John - Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. I will discuss your comments with the staff and managers to evaluate solutions to this in the future. Your review will help us as... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Had a pleasant stay, nice and quiet and close to UTEP and a lot of dining options. Would stay here again if I traveled to El Paso again. Staff was pleasant during the entire time and had a voicemail left from housekeeping because we had the do not disturb hang tag, letting us know that there were fresh towels available... More 

Review collected in partnership with Hilton Garden Inn

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San Antonio, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel many times in my 7 yrs of employment with my company. I also stay there for leisure as well as business. The staff has made me feel like it is my home away from home. Rooms,food and drink is great. Staff is friendly and helpful.

Review collected in partnership with Hilton Garden Inn

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San Antonio, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel is great. They have one of the friendliest staff working for them that I have ever come across. They always have smiles and say hello to you. The food in the restaurant is really good. We enjoyed the salmon and burgers. Also, try the drink made from cucumber vodka. It is amazing.

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Additional Information about Hilton Garden Inn El Paso/University

Address: 111 West University Avenue, El Paso, TX TX 79902
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
Number of rooms: 200
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Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn
Hotel Style:
#2 Romantic Hotel in El Paso
#4 Business Hotel in El Paso
#4 Family Hotel in El Paso

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