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Hilton Garden Inn El Paso/University

Certificate of Excellence
3.0 of 5
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111 West University Avenue, El Paso, TX TX 79902
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Hilton Garden Inn El Paso/University
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Ranked #6 of 81 Hotels in El Paso
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Michelle R
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354 Reviews from our TripAdvisor Community

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Traveler rating
    201
    107
    35
    9
    2
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65
58
21
185
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • French first
  • German first
  • Spanish first
  • Any
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  • All months
    (354)
  • Mar-May only
    (91)
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    (106)
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    (85)
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    (72)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I like the quality of this hotel a lot. The beds are comfy and the rooms are very clean and put together. I had one encounter with a staff member who was rude once because my card deactivated and he had an attitude to rekey it. Otherwise the people are nice,and the prices are usually decent.

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Columbus, OH, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The staff at this hotel is top notch and they will do their absolute best to make your stay comfortable. I lvoe the beds that have a comfort dial on the side. If you stay over night in El Paso this is the hotel I would stay at.

Review collected in partnership with Hilton Garden Inn

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northern ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed here for 5 nights last week,i came all the way from northern ireland for the carl frampton boxing fight and found this hotel to be an excellent choice,i cant find anything negative to say tbh,the girls at the front desk where polite.friendly and always had a smile on their face,special mention to slyvia that worked in in the dining... More 

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Seneca, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel and it's staff help to make El Paso, TX a wonderful memory. They were helpful and went above and beyond any expectations I had. The facilities were clean and wonderfully well kept. The location was great as well.

Review collected in partnership with Hilton Garden Inn

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Crane, Texas
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

A very nice hotel. My wife and I felt safe and secure at Hilton Garden Inn. This hotel is located right outside of UTEP campus. The front desk staff were friendly and professional. Room was well appointed and comfortable. Will definitely stay again.

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Rego Park, New York
Level Contributor
166 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hilton property is in walking distance to both the University of Texas and the convenience stores and restaurants on Mesa Street. As such, it is ideally located for anyone who wants to visit the area, even without a car. The hotel itself is well-maintained, with clean comfortable rooms. I found the staff exceptionally attentive, and willing to help. When... More 

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Albuquerque, New Mexico
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel last weekend--outstanding! The staff was very friendly and eager to serve in any way possible. The restaurant was excellent! We had wonderful cook to order breakfasts! We ate dinner on Saturday and found food for everyone including those with food allergy issues. The price was comparable to hotels with no restaurant. What a great place to... More 

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Baton Rouge
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Awesome staff & clean room. Staff very helpful on suggesting things to do & places to see. Would definitely recommend this hotel to anyone visiting El Paso. Thanks to the management & staff Just an FYI in general El Paso was a very welcoming city for the tournament & hope to be back one day.

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Houston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

My husband and I really like this hotel. We stay there every time we go to visit his family in El Paso. It is clean and comfortable. There is always free water, coffee, and tea in the lobby along with some small snack item. The lobby has a lot of seating and is spacious. There is a little restaurant downstairs... More 

Review collected in partnership with Hilton Garden Inn

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Houston, Texas
Level Contributor
108 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great experience at this hotel. Our room was a standard queen; we found it to be clean and well equipped. The hotel's swimming pool was small but pleasant. We had an unexpectedly good evening meal in the restaurant with a nice server. We used the laundry facilities - so useful - and we loved the proximity to... More 

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