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All 80 El Paso hotels

Hilton Garden Inn El Paso/University

3.0 of 5 Hotel   |   111 West University Avenue, El Paso, TX TX 79902
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Ranked #5 of 80 Hotels in El Paso
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
halleybopp Anthem, Arizona
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301 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Anthem, Arizona
Top Contributor
110 reviews 110 reviews
43 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a good stay here for one night for the El Paso marathon. I have been to El Paso many times over the years and nice hotels are hard to find. This one was in a good safe location and was clean and affordable. I would stay here again. Also it's close to I 10 without being right on... More 

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Houston
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I recently began staying at this hotel. The front desk staff are very polite but disorganized and inconsistent. They quoted a corporate rate for me for upcoming stays in an upgraded suite, so I made multiple reservations, then the very next day raised the rate $60, not honoring what they had said the day before. Only one elevator worked all... More 

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Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is my 3rd trip to El Paso and my 3rd stay at this HGI. It's in a great location, pretty centrally located and not as much traffic as you'd find if you stayed downtown. The pool (heated, I think. Very warm even though the air temp was only 60-75 that week) and hot tub are nice. Breakfasts are standard... More 

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Roanoke VA, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great location for my business and at the front entrance to Texas El Paso University if your business or pleasure visit were there. Later arrival and staff was at the front desk, this is sometimes not the case at other hotels and can be aggravating as you are already late arriving and getting in bed. Very nice breakfast with a... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Highland, California
Top Contributor
72 reviews 72 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my second time staying here and the experience was great. Lark and the staff was great. The restaurant staff was great service was fast and food was good. The cleaning staff was great as well. This location is great and close to a lot of food places as well.

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Texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was so nice and quiet, even though their were a lot of people staying there. And the staff was truly wonderful and friendly--quite a rarity in this day and age. We'd stay here again in a heartbeat!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Woodbridge, Virginia
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very close to University and Student Center (walking distance). Fast and easy check-in and friendly front desk employees. Coffee and water always available in lobby. My (421) room for the most part was very clean but I did notice a lot of dust floating in the air when I opened the curtains and let the light in. I did have... More 

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MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Guest - Thank you for taking time to review our property. We work hard each day to improve our service and amenities. I will definitely share your comments with my staff so that we can continue to exceed our guest expectations. Best Regards Michelle Kaip General Manager Hilton Garden Inn El Paso/University More 

Decherd, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I've spent numerous nights at this hotel. I've always been satisfied with the service, cleanliness of the rooms, etc. I'd recommend this hotel to anyone. wo wo er er ws ws iert qwerty have I filled out enough characters yet?

Review collected in partnership with Hilton Garden Inn

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Sanford, North Carolina
Top Contributor
51 reviews 51 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here on a trip from NC out to AZ. Stayed overnight. Had some concerns at first, dealing with security, since it was very close to the border and right by the freeway. Concerns were unfounded. Very comfortable rooms, great staff, and their facility was very secure.

Was this review helpful? Yes 1
Chester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 24, 2015

Being from the UK, the Hilton Hotel brand is seen as a luxurious and expensive chain which you are guaranteed to love. However I was surprised in the US that this was absolutely not the same case. It was a decent hotel, but I did think it could be a little better for the room price. The pool was OK... More 

Was this review helpful? Yes 1
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Additional Information about Hilton Garden Inn El Paso/University

Address: 111 West University Avenue, El Paso, TX TX 79902
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
Number of rooms: 200
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Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn
Hotel Style:
#2 Romantic Hotel in El Paso
#4 Family Hotel in El Paso
#4 Business Hotel in El Paso

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