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Hilton Garden Inn El Paso/University

Certificate of Excellence
3.0 of 5
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111 West University Avenue, El Paso, TX TX 79902
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Hilton Garden Inn El Paso/University
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Ranked #5 of 81 Hotels in El Paso
Certificate of Excellence
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326 reviews from our community

Traveler rating
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    102
    32
    8
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed yesterday NEW

Our first visit was nice, with a convenient room & they kept our reservation, even though our flight was hours late. We reserved the same room for nine days hence, but when we arrived the second time, we were given a much less convenient room. When the wind is right, all's well, but when it shifts, the fuel & gas... More 

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Dallas, TX, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Rooms are spacious and in great condition, for a reasonable price. Great staff and consistent customer service levels. Plenty of parking and close to UTEP facilities. I used their meeting rooms during my last visit for a company function and the staff took care of all my needs.

Review collected in partnership with Hilton Garden Inn

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Midland
Top Contributor
72 reviews 72 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We sprung for a king suite on the top floor and were very pleased. I am a very light sleeper, and the room was massive. We did not hear anything at all throughout the night. All of the staff was very friendly as well! The hot breakfast was good! Highly recommend this hotel. You can walk to several eating places,... More 

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Northampton, Massachusetts
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here twice for business and each time the staff was exceptional. The hotel itself is not new, but is clean and perfectly located for work at UTEP. Their hotel shuttle is primarily available for airport runs, but their drivers were very kind and dropped us off for places they recommended for dinner as well as spots on the... More 

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Longboat Key, Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We really enjoyed our stay. Hotel staff were very accommodating. Rooms were nice and quiet even though on main street. Good location on West side of mountain and near university and near downtown. Would stay there again when visiting El Paso.

Review collected in partnership with Hilton Garden Inn

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La Luz, New Mexico
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Me and a friend were traveling to El Paso for a bowling tournament. We did not arrive at the hotel until we finished our first day of bowling. Our room was clean. The only complaint was that the in room coffee maker did not work. Did not have an opportunity to report. Needed to leave early.

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santa fe, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Other than minor problem with billing at check out (which was corrected later by assistant manager) stay was excellent. Room was clean quiet and comfortable. Dining at both breakfast and dinner exceeded our expectations. Staff was extremely courteous and seemed very genuine. Will be back.

Review collected in partnership with Hilton Garden Inn

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Las Cruces, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I do quite a bit of traveling throughout the year. I stayed at this particular hotel because I was in town for a wedding and they reserved a floor for the wedding guests. The price was a bit steep even though we were given a discount. The room was not that great and the bathrooms were small. Definitely won't be... More 

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Columbus, OH, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I absolutely love the staff at this Hilton Garden Inn. I was severely ill on the first Monday of my stay and the wait staff and Kitchen staff went out of their way to prepare special meals for me as I wasn't really holding anything down. Being on the road a lot is hard enough but then to be sick... More 

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Gainesville
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2015

All the staff were friendly and helpful. Their shuttle driver was great with helpful comments on most things in the city. The shuttle saved us time and money for taxi to/from airport. No complaints about the room except the hot water takes a long time to reach the room.

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