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All 79 El Paso hotels

Hilton Garden Inn El Paso/University

3.0 of 5 Hotel   |   111 West University Avenue, El Paso, TX TX 79902
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86%
Ranked #5 of 79 Hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Mark R S Highlands Ranch, United States
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249 reviews from our community

Traveler rating
    140
    74
    25
    8
    2
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49
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139
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Highlands Ranch, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great Location --Quick access to I-10 and centrally located in El Paso. Easy access going east/west to the city. Tucked near the UTEP campus, there are plenty of dining options within walking distance. Used e-check-in. Nice to have my room waiting for me without having to wait for available rooms. Selected my room the day prior --my room key was... More

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Amarillo, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great room, reasonable price, and the walk to the Sunbowl was as about as close as it could be. A little uphill to get there but downhill back to the hotel after the game. Couldn't have been a better experience.

Review collected in partnership with Hilton Garden Inn

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Barnegat NJ
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

If your staying for a day or a moth I would choose this location. I plan on returning. I stay here often and plan on returning. They know and understand how to take care of folks on business. The staff is great and I would like to mention a few of them. Josh the Cook. Great guy and he know... More

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Whittier, United States
1 review
3 of 5 stars Reviewed 1 week ago

It's better than Motel 6 or Holiday Inn, etc.. Generally the service is good, the food is ok, but expensive. The breakfast staff is not very good. Overall its ok for the price, it's clean and most of the staff are friendly. The rooms are nice and the fitness center and pool are ok.

Review collected in partnership with Hilton Garden Inn

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All across the USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have traveled for work 50 weeks a year for more than 15 years, and I have been staying at this property 4 nights a week since just before Christmas. This is one of the better ones. The front end staff -- front desk, bell staff and van drivers -- is excellent, always friendly and quite helpful. The rooms have... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Great hotel, clean, nice pool. But Guillermo, the Front Desk attendant makes your stay so pleasant. Excellent location for walking to UTEP and a short drive to all the shopping and dining on Mesa. Give this young man a raise!

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Windom, Minnesota
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 7, 2014

I'm very disappointed with the Hilton Garden Inn because they didn't honor my late check-in. After our wedding, my new husband and I arrived to check in around 2:00 a.m., but we were told we couldn't check-in because it was technically the next day (our reservation was for Saturday and we arrived on Sunday). When I asked if there were... More

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MichelleKaip, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Dear Lesley - Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent visit. I will follow up with my team immediately to ensure we take all necessary steps to make... More

Chicago. Ilinois, United States
2 reviews
4 of 5 stars Reviewed August 5, 2014

I have had great experience staying at the Hilton Garden Inn in El-Paso Texas and St. Louis, Missouri. The staff are courteous, helpful and hardworking. The rooms and bathrooms are spacious and clean. Their meals are also great and I will always highly recommend the brand to friends and associates.

Review collected in partnership with Hilton Garden Inn

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Mexico
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 30, 2014

This hotel is located near to La Mesa St., one of the largest streets in El Paso, that's why it can take you from downtown to the Outlets outside the city. The hotel is very pretty, with a very beautiful lobby. The rooms are also very nice, it's not very big but it has comfortable beds and a very nice... More

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Austin, Texas
Top Contributor
83 reviews 83 reviews
83 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 30, 2014

So I've been staying in El Paso while traveling for a couple years and I didn't know about this hotel, so I usually stayed at the Doubletree. The Doubletree has been showing some wear lately, so I decided to try the Hilton Garden Inn. I was impressed with the HGI's newness (especially the lobby areas-- rooms are okay but seem... More

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Additional Information about Hilton Garden Inn El Paso/University

Address: 111 West University Avenue, El Paso, TX TX 79902
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
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Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn

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