I hate to admit it, but I had a lot of preconceived notions about the city of El Paso and was not expecting much in the way of hotels. Thankfully, I stumbled upon this gem of a hotel situated almost ON the University of Texas at El Paso campus (I was visiting there for work). The service at the Hilton... more

Very comfortable and clean hotel next to the UT El Paso Campus in a very nice area of town. Good restaurants nearby ... staff recommendations were terrific. Room was quiet, and the staff was highly skilled. Had several meals including breakfast at the hotel and each was outstanding. We would stay here again without question. more

I love Hilton Garden Inn's, howver this hotel has an odor in the rooms. If you have any breathing issues such as asthma it's probably not the best place to stay. I also found that Bed Skirt had black marks, perhaps it was just stained.. Quite honestly, this smell was here a few years back. I forgot about it upon... more

While on a road trip from N. CA to TX, we stopped at this Hilton. The best thing about staying at a Hilton is having a very consistent experience that offers no unpleasant surprises. The coffee,cookies, apples and oranges at check -in were a great welcome after a long day in the car. This is a downtown hotel for business... more

My entire family stayed at the 3 rooms at the Hilton Garden Inn for 3 nights. We were all impressed! Why? nice rooms! good deal friendly people who really wanted to help -offered free water, offered to print me directions business center with free printing free internet and parking nice pool and hot tub fun lounge All Around-good stuff! What... more

Slowest internet in the world whether in your room or at the guest computers. Lousy tv's as in poor picture quality and no channels to watch (no E, no comedy central, no shopping, no amc, no tcm.) more

I stayed here in early January with my two kids. We were in town for a wedding, and based on previous reviews chose to stay here rather than a motel closer to the action. I am really glad we picked the HGI. As others have said, the staff was friendly and very welcoming. Everything was very clean. We had breakfast... more

An amazing stay. The hotel exceeded my expectations, but the staff made the trip a real success. The shuttle drivers (Rudy, Tony & Robert) were outstanding! They made great tour guides and delivered us to the best restaurants in El Paso. The rest of the staff was amazingly accommodating, as was everyone around the campus and downtown. My partner dropped... more

I usually stay at "higher-end" hotels, but needed a place in El Paso overnight during a family road trip from CA to TX, so chose this. All I wanted was a comfy bed, a clean room, and a hot shower. What I got was a beautiful hotel with an incredibly friendly staff. The room was failry spacious, and when we... more