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GuestHouse Inn and Suites El Paso - West

2.0 of 5 6185 S Desert Blvd, El Paso, TX 79932 (Formerly Microtel Inn & Suites by Wyndham El Paso West)
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GuestHouse Inn and Suites El Paso - West
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GuestHouse Inn and Suites El Paso - West
GuestHouse Inn and Suites El Paso - West
GuestHouse Inn and Suites El Paso - West
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10 reviews from our community

Traveler rating
    2
    1
    1
    1
    5
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Families
0
1
Solo
0
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
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English first
  • All months
    (10)
  • Mar-May only
    (0)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (3)
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1 review
4 of 5 stars Reviewed 2 weeks ago

Room is $40 plus tax a night. Small room but very clean. Room cleaned daily and breakfast is same as most hotels. I'm into saving money and this place is now on the top of my list for value. I'm staying here for four nights and very pleased with the value. The front desk people are pleasant and helpful. Not... More 

Was this review helpful? Yes
Linda S, Manager at GuestHouse Inn and Suites El Paso - West, responded to this review

Thank you so much for taking the time out of your busy schedule to do a kind review of our hotel. We really appreciate it. If you need anything, please ask for Maria our GM and she will be more than happy to help you out with anything you may need. Sincerely, Linda Snow More 

Elephant Butte, New Mexico
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 3, 2014

We paid $40 + tax for the room, which is the cheapest room we've rented in the last 25 years, so that had us a bit leery to begin with. This was formerly a Microtel, so if you've ever stayed in one before you know how small the rooms can be. The room was small, but was ok if you're... More 

Was this review helpful? Yes
Linda S, Manager at GuestHouse Inn and Suites El Paso - West, responded to this review

Thank you so much for taking the time out of your busy schedule to let us know how we are doing. We sincerely appreciate it. So glad to hear that we met your expectations. Hope you will stop by and see us again on your next visit to El Paso. Sincerely, Linda Snow More 

Denver
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 2, 2014

I came to this hotel to pick up my daughter who was with her father nearby. The evening guy at the desk was friendly and accommodating, but I had terrible AC. I went to talk to the "New Manager" and she had the nerve to put her hand up and close the door in my face. Never have I ever... More 

Was this review helpful? Yes 3
Linda S, Guest Relations Manager at GuestHouse Inn and Suites El Paso - West, responded to this review

Please accept our sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns. I can assure you that corrective measures will be taken to prevent similar problems in the future. Please... More 

El Paso, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 29, 2014

I had stayed in this hotel previously when it was called Microtel. It was not fancy but it was clean and comfortable. I returned to this hotel now that it has a different name and it was an awful experience. We were given a double bed room as per our request. The elevator had been out of service for days... More 

Was this review helpful? Yes
Linda S, Guest Relations Manager at GuestHouse Inn and Suites El Paso - West, responded to this review

Thank you for taking the time to do a review of our hotel. Please accept our sincerest apologies that your experience was so disappointing. I can assure you that corrective measures will be taken to prevent similar problems in the future. We have had some challenges but we are working diligently to correct them so that we can provide our... More 

Ruidoso new mexico
1 review
5 of 5 stars Reviewed July 23, 2014 via mobile

My husband and I stayed here in the past and it wasn't a pleasant stay but we noticed it was a new name so we gave it another chance and I must say we were surprised there has been many improvements white sheets and towels shampoo and soap in rooms also rooms were very clean staff was great and friendly... More 

Was this review helpful? Yes
Linda S, Guest Relations Manager at GuestHouse Inn and Suites El Paso - West, responded to this review

Thank you for taking the time out of your busy schedule to do a review of our hotel. It is wonderful to hear that your stay met your expectations. I will share your comments with our staff to let them know they are going in the right direction. Please stop by and visit us again when your travels bring you... More 

Mexico City, Mexico
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 27, 2014

Recently i stayed at this hotel for 6 nights, TRIP ADVISOR shouldn't have to support this so called "hotels", elevator out of order for 7 days in a row, juice machine out of order, terrible breakfast "included", they left my door opened every time the "cleaned" my room, never threw away the garbage, ventilation grille with a lot of dirt,... More 

Was this review helpful? Yes 3
Linda S, Guest Relations Manager at GuestHouse Inn and Suites El Paso - West, responded to this review

Thank you for taking the time out of your busy schedule to do a review of our hotel. Please accept our sincerest apologies that your experience was less than satisfactory, It is disappointing to learn that we fell short of our goals. We have had some challenges and we are working diligently to correct all of the issues at our... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 7, 2014

My husband and I checked in and the front desk staff was wonderful. But then we get put on the second floor which we said ok to and after going up the stairs because the elevator is broken we find out there is hair in the shower and even on the bed in plain site. We call down and again... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 3, 2014

This place is a joke! Creepy 2way looking mirror in rooms, holes in curtains, dirty bathroom, didn't get room service and no one apologized for it. Front desk staff is not trained properly. Never stay here again!!!!!!!!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes 2
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Additional Information about GuestHouse Inn and Suites El Paso - West

Address: 6185 S Desert Blvd, El Paso, TX 79932 (Formerly Microtel Inn & Suites by Wyndham El Paso West)
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2 star — GuestHouse Inn and Suites El Paso - West 2*
Number of rooms: 83
Reservation Options:
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Also Known As:
Microtel Inn And Suites El Paso West / Anthony
Microtel Inn & Suites El Paso West / Anthony Hotel El Paso
Microtel El Paso
El Paso Microtel

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