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Microtel Inn & Suites by Wyndham El Paso East

12211 Gateway West, El Paso, TX 77736
Hotel amenities
Microtel Inn & Suites by Wyndham El Paso East
Best prices for: 1 room 1 guest
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Ranked #47 of 81 Hotels in El Paso
A recent review
4 of 5 stars reviewed 6 days ago
enricoraid86 Sant'Agata li Battiati, Italy
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148 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sant'Agata li Battiati, Italy
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spending one night was very comfortable, room was great and queen size bed of good quality. The breakfast was excellent, especially for the mexican waffels. Receptionist Edward was very kind to help book shuttle service with pick up at the hotel. Only WiFi connection speed was very slow unfortunately. Hotel recommended for a short stay.

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Kaufman, Texas
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 31, 2014 via mobile

What use to be a very nice place to stay has gone downhill quickly over the last year. I stay here twice a year and have done so for the last 15 years. It has since been takeover by motel 6. No coffee pot in room, no breakfast, no iron, phone didn't work, elevator was out of order, no shampoo,... More 

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2 reviews
3 of 5 stars Reviewed September 28, 2014 via mobile

We booked this hotel thinking it was a microtel. Drove around about 30 minutes looking for it, come to find out it has changed to Motel 6. Bedding is all white, with noticeable stains all over, towels are dingy and didn't smell clean. The shower just trickled out, the bathtub wasn't very clean. I don't think I'd ever stay again.... More 

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4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2014

Stayed here for reasons beyond my comfortablee staff & management made a bad situation much better. I would stay three again and would recommend this location. The pool was small but clean and comfortable. Enjoyed the continental breakfast, especially the Texas shaped waffles.

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Irene F, Manager at Microtel Inn & Suites by Wyndham El Paso East, responded to this review

Thank you for taking time to give us your feedback on your stay with us at Microtel East. I am pleased that you enjoyed the value, friendly and accommodating staff and the breakfast. . Your positive comments truly inspire our team to be more committed in pursuing for service excellence and offer the best value accommodation consistently. I will be... More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 13, 2014

We are not a high maintenance family but our experience during our recent stay during the 4th of July weekend was horrible. The TV channels were not clear all snowy, the sink was clog, the door knob on the restroom was missing a lock, the a/c did not work. We took our shitzu and pay an extra fee, took dog... More 

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Richmond Hill, Georgia
1 review
5 of 5 stars Reviewed July 9, 2014

I am in the military (US Army) and I wanted to take this time to write about the excellent service that me and my classmates had during our stay. Irene Finley and her staff ensured we were well taking care of and exceeded our needs during our stay. Irene and her staff were pleasant and professional. I will recommend all... More 

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Irene F, Manager at Microtel Inn & Suites by Wyndham El Paso East, responded to this review

Dear Sergeant Major Neeley, Thank You so much for leaving a wonderful review of your stay at Microtel East. My staff works tirelessly everyday to make sure our guests are as comfortable as possible and I'm glad that you saw that. I want to wish you the best with your military career and I hope you stay with us again... More 

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Prices are for 1 room, 2 adults
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