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Hilton Garden Inn El Paso Airport

#12 of 81 Hotels in El Paso
Certificate of Excellence
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6650 Gateway Blvd East, El Paso, TX 79915
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Hilton Garden Inn El Paso Airport
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Hilton Garden Inn El Paso Airport
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179 reviews from our community

Traveler rating
    98
    46
    23
    8
    4
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26
22
2
121
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baton Rouge, Louisiana
Top Contributor
64 reviews 64 reviews
50 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I loved everything about this hotel except for the very strong odor coming from the refinery in the hotels back yard. The most comfortable bed I've ever slept made me give a rating of 4*'s. Cold A/C, nice bathroom with walk-in shower, fridge and microwave made it pleasant for 5 nights. But that smell from the refinery was too much.... More 

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments on your stay. the refinery does at time pour asphalt down and the smell can be strong. We have tried to overcome the challenges inside the hotel and more than likely it is in the parking lot. Thank you again for your comments and have great day! More 

Austin, TX
Contributor
13 reviews 13 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Clean hotel right next to refinery. The smell caused an instant headache. Smell permeates the lobby and hotel halls. No tub in the room. Won't be back. Nice, family hotel if you can get past the smell. Wish we had been told about no tub for kids.

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

I am sorry you did not have the experience you were looking for. I am sorry the front desk did not make you aware, but we do have tubs in all of our two double rooms. In all our kings we have the stand in shower. If you every feel the need to give us another chance we would greatly... More 

Copperas Cove, United States
1 review
5 of 5 stars Reviewed 1 week ago

I travel often and have been to El Paso on business several times stayed at several hotels in the area. Although the location is not in a prime location and is hard to find from the airport I found your staff more than made up for it. I recommend for a relaxing stay come to the HILTON GARDENS INN El... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your great feedback! I have been shared your comments with the staff and although it may be a bit confusing it is worth the experience. Thank you again and have a great day! More 

Tucson, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very good stay here for three nights. The location is very convenient and the people were great! Right of of Interstate 10 but without the freeway noise. Very clean and modern with a decent menu for those who need meals. I would stay there again anytime

Review collected in partnership with Hilton Garden Inn

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments. I am pleased to hear the hotel meet your needs on your three night stay. I have shared your comments with the staff and we take great pride in outstanding service. Thank you again and have a great day! More 

Rockwall, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The Lobby had an updated decor and the desk staff were friendly and efficient with check-in. The rooms are clean and well maintained. The mattresses sit on a platform and it's easy to run into the corners - careful! The morning breakfast is cook to order and the restaurant staff was very helpful and prompt. Great service.

Review collected in partnership with Hilton Garden Inn

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments on your stay with us. It was great to have you as our guest and we thank you for your business. We hope if you are back in the area you will come stay with us. Thank you again and have a great day! More 

RIO VISTA
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel provided outstanding and exceptional service. When I travel, I only stay at the Hilton Garden Inn because I know everything will be just right. From the beginning of my trip until I am dropped off at the airport to return home, the employees all are professional and extremely helpful in making sure my stay is one to be... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your wonderful comments. It was a pleasure having you stay with us and I have shared your comments with the rest of the staff. It is great to know we provided you with great service as we strive for that everyday. Thank you again and have a great day! More 

Annapolis, Maryland
Top Contributor
69 reviews 69 reviews
21 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hilton Garden Inn El Paso Airport is, as the name suggests, close to the airport. Of the business hotels in the Hilton portfolio, this brand is my favorite one. Plenty of parking space and a speedy check-in led me to a regular Hilton Garden-Inn room, with muted colors and views of the neighboring structure. All the regular amenities awaited, and... More 

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments. It was a pleasure having you stay with us. I have read your comments to the staff and it makes all of us feel very proud we gave you great service. We look forward to your next visit! Thank you again and have a great day! More 

Abingdon, Maryland
Top Contributor
54 reviews 54 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was third trip in 3 months to El Paso. First 2 times I stayed in the Homewood Suites located next door to the Hilton. Things I liked and disliked about both. What I liked about the HGI, quieter, a bit of an upgrade (atmosphere), cleaner, cookies in the evening and better housekeeping experience. Dislikes (things Homewood does better) room... More 

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments on your stay with us. Homewwod Suites and Hilton Garden Inn are two very different products and each has a style to every guest. I am glad you have found the Hilton brand you will be loyal to. Thank you again and have a great day! More 

Beaumont, TX, United States
1 review
5 of 5 stars Reviewed March 23, 2015

Hilton Garden Inn is a great place to stay for business or pleasure. They have a great lobby area where you can meet coworkers during your stay. The rooms are comfortable and roomy. The workout area is great if you need to get a workout during your stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for staying with us and we are glad you visited our little family. It was a pleasure to have you with us and if you are back in the area please join us again. Thank you and have a great day! More 

kearneysville, United States
2 reviews
4 of 5 stars Reviewed March 22, 2015

Very convenient to interstate 10, airport and shopping. Great location great value and great customer service! I would certainly recommend this hotel to friends and family. Great job Hilton Garden Inn Airport in El Paso!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments and I am happy to hear we accommodate all your needs while in El Paso. From the location to the shopping area we hope you come back and see us. Thank you again and have a great day! More 

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