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Hilton Garden Inn El Paso Airport

3.0 of 5 6650 Gateway Blvd East, El Paso, TX 79915
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Certificate of Excellence 2014
Hilton Garden Inn El Paso Airport
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Hilton Garden Inn El Paso Airport
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146 reviews from our community

Traveler rating
    84
    34
    18
    6
    4
See reviews for
21
14
2
101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Converse, Texas
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for one night; we always stay here when driving through El Paso. We immediately noticed enhancements from our last stay to the lobby area the minute we walked through the door. The staff throughout our stay was very friendly and professional. We had a king bed room. Very nice and clean. Watch out for the exposed bed frame at... More 

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Omaha, Nebraska, United States
Top Contributor
72 reviews 72 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for business...nice and varied menu in the restaurant/bar. Warm, baked cookies at the front desk as you return from a hectic day. Breakfast buffet is very expansive but nothing ala carte. I wanted yogurt and juice only, to find it would be the same price as the buffet so I was going to skip, but a server winked at... More 

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Riverside, CA, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Excellent hotel with nice amenities and the staff are accomodating. The internet connection was poor, slow and at times would not work. Otherwise a nice stay. Not far from the airport, but far enough to be away from airport noise. The directions are simple and the bed was vey nice.

Review collected in partnership with Hilton Garden Inn

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments. I am sorry to hear about the problem you had with the internet as this the first I heard of it. We just did a upgrade a few months ago to 50mg so I will surely look into the matter. I am glad the staff made you feel welcomed and I hope you come back... More 

La Mesa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Just sopped here for the night. Made reservations beforehand. Easy to find off of freeway. Price was good. Place was well maintained. Smooth quick check in. All I did was sleep but it was a very nice hotel. Would recommend.

Review collected in partnership with Hilton Garden Inn

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments. We are glad you had a nice rest after a long day of travel. We hope if you are in the area, please come and see us again! Have a great day and safe travels! More 

Dallas, United States
1 review
5 of 5 stars Reviewed November 19, 2014

The hotel staff is very professional and friendly. Especially Elizabeth and the night audit lady who worked on November 15 2014. The service Elizabeth and her co workers provided were second to none. They are a true credit to the Hilton brand.

Review collected in partnership with Hilton Garden Inn

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for staying with us. I have rewarded the staff members who made your stay great. I am sorry about the check-in process as we did not expect such a busy weekend. I hope if you are in the area you do come back to stay! Have a great day! More 

El Paso, United States
1 review
4 of 5 stars Reviewed November 17, 2014

Great staff and facility. Close to airport and didn't hear a plane! Excellent. Bed was about shot but overall, a good place to stay. Beware of the king size bed frame, you will slam you leg on it more than once.

Review collected in partnership with Hilton Garden Inn

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments and it was great to have you stay with us. The bed frames can get you and I have voiced my comments to Hilton Garden Inn myself and hope we get to resolve that issue. Thank you again and have a great day! More 

1 review
5 of 5 stars Reviewed November 17, 2014

This hotel is excellent in the overall attempts of customer satisfaction. The lobby lounge and restaurant are great for a bite to eat at the end of the long travel day. The breakfast offerings are more than ample and well prepared. Great rooms and amenities for the price.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments! it was a pleasure that you enjoyed the value of the hotel after long day of travel. I have shared your thoughts with the staff and on behalf of all of them thank you! More 

Houston, Texas
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed November 13, 2014

I stayed one night at this airport hotel. They will take travelers back and forth to the airport. The lady at the desk was exceptionally nice and unflappable. I asked for a king bed, got 2 queens and went back to the desk to get a king. She was as nice as she could be, explained where my destination was... More 

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments. It was a pleasure to have you stay with us. I apologize on the confusion of the bed request and know that your comments make us better. Thank you again and have a great day we look forward to your next visit. More 

1 review
5 of 5 stars Reviewed October 28, 2014

At this time I couldn't be more happy here. It's a great home away from home and I would recommend to family and friends. The staff is very helpful and friendly always willing to make sure you are comfortable. The staff makes sure they get to know you personally and can assist you in whatever you need.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments. As always it was a pleasure to have you stay with us and we are glad you feel just like one of the family. We look forward to you coming back to see us again. Thank you again and have a great day! More 

Houston, Texas
Top Contributor
75 reviews 75 reviews
35 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 13, 2014

My husband and I were attending a high school reunion in El Paso and stayed at the Hilton Garden Inn. While the address given is on Gateway West Blvd. our GPS had a us going in circles trying to find it. Finally called and found out you have to go behind the Staybridge Suites and around to find the hotel.... More 

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments on your stay. If traveling from the east side of town it could be a little confusing as the road to the back of the hotel is hidden. I am glad you found us and enjoyed your time with us. We look forward to meeting your needs if you have travel plans to the El... More 

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Additional Information about Hilton Garden Inn El Paso Airport

Address: 6650 Gateway Blvd East, El Paso, TX 79915
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn El Paso Airport 3*
Number of rooms: 145
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Hotel Style:
#6 Business Hotel in El Paso
#13 Family Hotel in El Paso

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