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All 78 El Paso hotels

Hilton Garden Inn El Paso Airport

3.0 of 5 Hotel   |   6650 Gateway Blvd East, El Paso, TX 79915
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Hilton Garden Inn El Paso Airport
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80%
Ranked #9 of 78 hotels in El Paso
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Aliciamercedes111 Ponce, Puerto Rico
  • Overview
  • Reviews (114)
  • Photos (35)
  • Amenities
  • Room tips (14)
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114 people have reviewed this hotel

Traveler rating
    68
    24
    13
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Ponce, Puerto Rico
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Hilton Garden Inn in El Paso is a quiet and comfortable hotel. We enjoyed our stay during our road trip to San Antonio. The bed was very comfortable and the room was spacious , attractive and clean. Much to our surprise, during our stay there was a convention of tattoo and music artists in San Antonio! The room was... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for comments on your stay with us! I am glad to hear the festival did not keep you up at night and you did enjoy your stay with great service and a clean room! Thank you again and we hope to see you again! More

Pecos
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Always love this place. Very nice staff. Right off the interstate. Good location despite the refinery right by it. I enjoy it. I need handicapped room with 2 queen beds...which is hard to find. They have only one, but it is nice and large. Bed is alright except that darn gap near the wall that the pillows like to dissapear... More

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments it was pleasure to have you stay with us! It was great to hear what great service you received and we hope to see you again soon! Have a great day! More

OKLAHOMA CITY, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything about this HGI was awesome (the staff (polished and professional and smart), interior design, food, room, location. I have to travel back to Ft Bliss in 9 months and I will stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments I will share them with the staff as they take great pride in having guest come back to see us again. I am pleased to hear how well your stay was and we look forward to your next visit. Safe travels and have a great day! More

Tampa, United States
1 review
4 of 5 stars Reviewed 1 week ago

The receptionist at check in was excellent! Gave good tips about visiting the city. Hotel location is very good, off the interstate and close to a shopping mall. Will most likely stay there on future trip.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your last stay with us and your comments on the front desk. I will share with them how well they treated you and we hope to see you again soon! Thank you again and have a great day! More

El Paso, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Friendly and knowledgable staff made sure that I stay was an enjoyable one. Look forward to doing more business with Hilton Garden Inn. My overall experience with them was a very memorable one. Thanks Hilton Garden Inn for your hospitality!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

On behalf of the staff we want to thank you for staying with us and your comments. I have shared your comments with the entire staff and we hope to see you again soon. Thank you and have a great day! More

Houston, Texas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

room 412 had a very saggy bed. It is the sleep-number type bed. I had it on the firmest setting yet the bed sagged miserably. The wait staff for breakfast and in the bar were friendly and accommodating. I asked for a very specific breakfast each morning and they made it perfectly and it was delicious. Check-in and check out... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments on your stay. I have alerted Engineering to look at all beds especially the one in that room to make sure it is working correctly. It is music to my ears to hear how well the staff treated you on your stay. Thank you again and have a great day! More

El Paso, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Perfect location: 5 minute drive to Ft. Bliss. Access to I-10. Several near by malls. Great breakfast staff. Ms. Rose was a wealth of informaton. This is my second stay this location. I would definetly come back.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments on your stay with us. It was a pleasure to have you visit us again and on behave of the staff we thank you for your support. I have shared your comments with Rose and it brought a smile to her face. She is a truly valuable employee and I am glad to hear she... More

Austin, Texas
Top Contributor
85 reviews 85 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Close to the airport which was important for us to meet 7 am flight, and cheaper than the other hotels just as close or closer to the airport. We didn't ask for an ADA room, but that's what we got. If they would have told me at check in I probably would have asked for a different room only because... More

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your response on your stay with us. I am glad you found value in the location and I have spoken with the front desk on the procedures when check-in. We want to thank you again for your stay and have a great day! More

Kaysville, Utah
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 16, 2014

We spent a very uncomfortable first night of three nights in a bed that was highly touted to be one of the most comfortable beds on the market. Unfortunately, those beds have had a high failure rate. We adjusted the bed to its firmest setting when we first walked into our room. By midnight, my husband and I were both... More

Was this review helpful? Yes 1
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments. I have addressed the issue with our Chief Engineer and his is testing each bed as to make sure they are a value to our guest. I have also spoke with our chef on your experience with breakfast. We thank you for your comments as it is comments like yours that make us better. Thank... More

El Paso, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 12, 2014

This hotel is approximately 100 yards from a major oil refinery and is separated from it by a flimsy wooden fence. The location has a strong odor from the refinery and poses what I believe to be safety concerns. The interior of the hotel is OK, but it is hard to overcome the odor from the refinery, which is noticeable... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

I am sorry to hear you were not pleased with your stay with us. Unfortunately I can do nothing about the location. The property has been open for three years and in most cities you will find hotels by refineries. The smell you smell is not from the refinery but from the asphalt from next door when they are pouring... More

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Additional Information about Hilton Garden Inn El Paso Airport

Address: 6650 Gateway Blvd East, El Paso, TX 79915
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn El Paso Airport 3*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style
#4 Business Hotel in El Paso
Hotel Class
Number of rooms
145

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