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All 79 El Paso hotels

Hilton Garden Inn El Paso Airport

3.0 of 5 Hotel   |   6650 Gateway Blvd East, El Paso, TX 79915
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80%
Ranked #10 of 79 Hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Shelagh D Albany, United States
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130 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albany, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I was traveling to El Paso for business and I enjoyed my stay here. Wonderful food and the people are extremely helpful. I'm so glad we stayed here, as it was a relaxing experience (as hotels should be!).

Review collected in partnership with Hilton Garden Inn

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UNIONTOWN, OH
Top Contributor
100 reviews 100 reviews
65 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located neex to the highway but I found that my room was suprisingly quiet. The hotel was surrounded by a refinery and next to several other hotels. I did notice a fuel/oil odor from the refinery when setting by the pool one evening at the hotel. There were no restaurants within walking distance other than a Subway... More

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for staying with us and it was a pleasure to have you. I am glad you used some of the many services we have to offer and it was a pleasure having you here and we look forward to you coming back to see us again. Thank you again and have a great day! More

Cincinnati, Ohio
Contributor
15 reviews 15 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are not from Texas or familiar with the Interstate access roads, this hotel is a little difficult to find. After arriving, the reception staff is up to the Hilton standards. The lobby is pleasant. The rooms are the norm for the Garden Inns and very quiet. The hotel is adjacent to a small oil refinery and the interstate.... More

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your great comments on your stay with us. You are right if you are not from El Paso it can be a little trick to get to the hotel but once you find your way guest find it very easy in and out of the hotel. We want to thank you for your comments and I have... More

New York City, New York
Top Contributor
77 reviews 77 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check in was arduous, with a line of at least 20 people with children. The staff was pleasant, but clearly overwhelmed - one person on a holiday weekend! We requested a handicap accessible room when booking, but when we got to the room, it was a regular room. We had to go back down & wait in line again. The... More

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

I am sorry to hear about your stay with us. We were not expecting such a heavy check-in as it was a holiday weekend but clearly we were wrong. It is our goal for every guest to have a excellent stay with no worries. We failed and although we failed we strive to improve on our service of the hotel.... More

Dayton, Ohio
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel near the El Paso, Texas airport with an on-site restaurant and bar. This Hilton Garden Inn lives up to the Hilton name. It is a clean, bright and cheerful place to stay. I will definitely stay there again when I travel to El Paso.

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments. I have a daily meeting with the staff and have shared your great comments with them and we want to thank you for your stay as we know there are choices in the El Paso area and yet you choice us. Thank you again and have a great day! More

1 review
4 of 5 stars Reviewed 3 weeks ago

For being near the airport and in El Paso it was very satisfactory, clean and comfortable. The staff were helpful and friendly. The lobby was clean and welcoming. We found it the best place to dine in that area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments. It was great to have you as our guest and we are glad you experienced the services of the hotel. I have shared your comments with the staff and on behalf of all of them we want to thank you and hope you come and see us again. Have a great day! More

Zebulon, North Carolina
Top Contributor
103 reviews 103 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our travels took us to El Paso for a night, so we chose a hotel that was located near I-10 with access to several dining options. The Hilton Garden Inn seemed to fill the bill, but even with GPS we had a bit of a challenge getting there. At check in there was a problem with the room we had... More

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your nice comments and I have shared with the staff. Your experience reminds me of the "Saying never judge a book by its cover" because although it was a challenge the experience was much better than you could of thought. This makes me and the staff very happy as a busy the hotel was with the football... More

Campinas, Brazil
1 review
4 of 5 stars Reviewed 4 weeks ago

Every time I have to go to El Paso, I prefer staying in the Hilton Garden Inn. Very good service combined with a comfortable and clean room. The only negative point is the internet connectivity (free) that is very slow.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments on your stay with us. I understand the internet is not all you would of liked and I am talking to ownership to see what can be done about it. I am glad you have come back to see us and we strive to do all we can to make every guest stay enjoyable and... More

Pasadena, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The staff here always goes above and beyond to make you comfortable. The rooms are very clean and smell fresh. I enjoy the room because it is very comfortable to work on business emails before I have my meetings.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you on staying with us and the pleasure was all ours on you choosing us for all your business needs. I have shared your comments with the staff and we look forward to your next visit. Thank you again and have a great day! More

Evans, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very comfortable, courteous and friendly environmnet. Ease of access to I-10 and the overall community and close proximity to the airport. Looking forward to the next trip to El Paso. Staff geniunely concerned with making your experience hassle free - thank you!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

It was a pleasure to have you stay with us on your visit to the El Paso area. The staff was overwhelmed with pride on your comments and we are glad you had a great stay. Thank you again and have a great day! More

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Additional Information about Hilton Garden Inn El Paso Airport

Address: 6650 Gateway Blvd East, El Paso, TX 79915
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn El Paso Airport 3*
Number of rooms: 145
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