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Hilton Garden Inn El Paso Airport

#12 of 81 Hotels in El Paso
Certificate of Excellence
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6650 Gateway Blvd East, El Paso, TX 79915
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Hilton Garden Inn El Paso Airport
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Hilton Garden Inn El Paso Airport
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184 reviews from our community

Traveler rating
    100
    49
    23
    8
    4
See reviews for
26
22
2
126
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Harlingen, Texas
Contributor
19 reviews 19 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I really have to commend the hotel for my coworker and my stay at the Hilton Garden Inn. Our plane arrived late and instead of going to work and taking all our stuff with us, we thought we would stop by the hotel. We arrived near noon, just to ask to drop off our luggage, but the front desk person... More 

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments and your stay with us! We are happy we made a loyal fan of the hotel and of the Hilton Garden Inn. I have shared your comments with the staff and we look forward to your next visit. Thank you again and have a great day! More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 11 nights and already booked my next trip for another 11 nights at the same hotel. My experience here was extremely pleasant and I will definitely recommend this hotel to anyone. The location is very good and the rooms are clean and quiet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for staying with us for so long! It was a pleasure having you be part of our family for the time and we are looking forward for your next trip! Thank you again and have a great day! More 

Porto
Top Contributor
378 reviews 378 reviews
101 hotel reviews
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Near the airport with shuttle bus to pick you up and drop you at your time convenience. The staff is very kind and professional. The rooms are big and very well decorated with all amenities. The Gym also modern and free of charge. WiFi in all hotel free of charge. My next trip to El Paso will book here again... More 

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for staying with us! On behalf of the entire staff it was our pleasure and we are glad you enjoyed your time with us. We look forward to your next visit and we hope you have a great day! More 

San Antonio, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The Hilton Garden In Airport was located central to the majority of all the activities in El Paso for my trip. The staff at all positions went well above the call to make sure my stay was comfortable and very low stress during traveling. I highly recommend this hotel if you are traveling to El Paso and I will make... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments! I have shared your comments with the staff as we are your " GO TO hotel" and we look forward to your next visit. Thank you for your comments and have a great day! More 

Powell, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Good property for business stay. Facilities and extras needed for business. Restaurant on site saves time and was good food with good service. I recommend the Hilton Garden Inn brand to business travelers, and I will utilize their properties in the future. The staff attitude is refreshing and better than most in the hospitality business.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for staying with usI It is great to hear how much the hotel accommodated you during your travel to the El Paso area. I will share the news with entire staff and we look forward to your next visit. Thank you again and have a great day! More 

Baton Rouge, Louisiana
Top Contributor
70 reviews 70 reviews
51 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I loved everything about this hotel except for the very strong odor coming from the refinery in the hotels back yard. The most comfortable bed I've ever slept made me give a rating of 4*'s. Cold A/C, nice bathroom with walk-in shower, fridge and microwave made it pleasant for 5 nights. But that smell from the refinery was too much.... More 

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments on your stay. the refinery does at time pour asphalt down and the smell can be strong. We have tried to overcome the challenges inside the hotel and more than likely it is in the parking lot. Thank you again for your comments and have great day! More 

Austin, TX
Contributor
13 reviews 13 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 18, 2015

Clean hotel right next to refinery. The smell caused an instant headache. Smell permeates the lobby and hotel halls. No tub in the room. Won't be back. Nice, family hotel if you can get past the smell. Wish we had been told about no tub for kids.

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

I am sorry you did not have the experience you were looking for. I am sorry the front desk did not make you aware, but we do have tubs in all of our two double rooms. In all our kings we have the stand in shower. If you every feel the need to give us another chance we would greatly... More 

Copperas Cove, United States
1 review
5 of 5 stars Reviewed April 18, 2015

I travel often and have been to El Paso on business several times stayed at several hotels in the area. Although the location is not in a prime location and is hard to find from the airport I found your staff more than made up for it. I recommend for a relaxing stay come to the HILTON GARDENS INN El... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your great feedback! I have been shared your comments with the staff and although it may be a bit confusing it is worth the experience. Thank you again and have a great day! More 

Tucson, United States
2 reviews
5 of 5 stars Reviewed April 12, 2015

Very good stay here for three nights. The location is very convenient and the people were great! Right of of Interstate 10 but without the freeway noise. Very clean and modern with a decent menu for those who need meals. I would stay there again anytime

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments. I am pleased to hear the hotel meet your needs on your three night stay. I have shared your comments with the staff and we take great pride in outstanding service. Thank you again and have a great day! More 

Rockwall, United States
1 review
4 of 5 stars Reviewed April 11, 2015

The Lobby had an updated decor and the desk staff were friendly and efficient with check-in. The rooms are clean and well maintained. The mattresses sit on a platform and it's easy to run into the corners - careful! The morning breakfast is cook to order and the restaurant staff was very helpful and prompt. Great service.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review

Thank you for your comments on your stay with us. It was great to have you as our guest and we thank you for your business. We hope if you are back in the area you will come stay with us. Thank you again and have a great day! More 

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