Terrible. The front desk clerk informed me upon arrival that there was no more non smoking rooms despite having a reservation 2 weeks in advance. Considering it was late I had no option but to take the room. Immediatly upon entering the room the smell was overwhelming. It was smoke that has been covered up by some strange chemical. Even... More

I do not know where to begin talking about this OUTSTANDING hotel. EVERYTHING is GREAT!! Everyone on the staff is extremely friendly. I have stayed here numerous of times, and NOT ONCE encountered a person with a negative attitude. The breakfast is really good! I will not ever stay anywhere else when I come to El Paso!

This is the type of property that attracts guests only because of the brand. I chose this property because other family members had Hilton reward points and wanted to stay there. I was by myself and only required a clean room. I did not plan on spending much time in the hotel or use any of the amenities. I became... More

Excellent, clean, super friendly service. I will stay there again in July. And I have notified my customer there that they should recommend this hotel to others that come into town to do business with them.

This is the 2nd or 3rd time I have stayed at this hotel for about a week and I highly recommend it. The service is first rate. For business travelers in-room internet (wired and wireless) is excellent as is the well-equipped business center (open 24 hrs). I always have both dinner and breakfast at the hotel and both are excellent.

This property is a great Hilton Garden Inn. It looks like a brand new hotel. The bar and restaurant area is very well decorated and contemporary looking. The rooms are typical HGI. Adjustable firmness on the beds, nice sitting chair, big HDTV, and very comfortable. The staff was very nice and helpful. I got in late one evening and decided... More

Great place to. Conveniently located near the airport, I-10, and Hwy-54. Only issue is it is close to the asphalt factory though you don't know it when inside the hotel. Many restaurants conveniently located in driving distance. The hotel has a shuttle that will take you to most places within a three mile radius as well as pickup/dropoff at the... More

I'm rating this hotel 5 stars, mostly due to: the wonderful staff, who went above and beyond in friendliness, helpfulness; the lovely hotel and onsite restuarant; and the easy access to the airport (5 min. away). I arrived in El Paso after dark, with reservations with another hotel. I could not find that other place, primarily because it was very... More

Next to a major highway, yet you have to go out of the way to get to it. Great staff, clean rooms, hot breakfast for $$, (unless you're gold or diamond). It's close to restaurants and convenience stores, but remember how you got there so you can get back).