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Courtyard by Marriott El Paso Airport

#22 of 81 Hotels in El Paso
Certificate of Excellence
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6610 International Road, El Paso, TX 79925
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Courtyard by Marriott El Paso Airport
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104 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

This was a lovely hotel stay for me! The staff was very courteous and ever so friendly. Vince and Priscilla were hospitable and accommodating. When we needed a ride to dinner Ana was just as accommodating and super friendly. She even went out of her way to stop by a Walgreens for us for a small emergency. Thank you Ana... More 

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Saint Joseph, Missouri
Level Contributor
199 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A nice clean cozy hotel not too far from the airport in El Paso, Texas. Staff was very friendly and the rooms well appointed. The service was excellent. There is a restaurant in the lobby that is god as well. For something different, there are plentyof other restaurant choices near by.

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Gilbert, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

I am an avid Marriott customer and am blown away at how awesome the service is as well as the cleanliness. The Courtyard concept has come a long way and they truly offer a place where you can eat, drink and relax. The staff here is extremely attentive, very kind and provide a service level much higher above their competitors.

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Las Vegas, Nevada
4 of 5 stars Reviewed 5 weeks ago via mobile

This Marriott Courtyard fit our needs so perfectly on our recent road trip that we stayed there again on our return trip. The hotel has a shuttle that takes guests where needed. We didn't want to leave the hotel for dinner and ordered from the hotel cafe which has a good menu. Dinner was delicious. The room was clean &... More 

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Marianne R, General Manager at Courtyard by Marriott El Paso Airport, responded to this review

Thank you for your review through Trip Advisor about the Courtyard El Paso Airport. I appreciate you mentioning our clean rooms, comfortable bed, our shuttle service and of course our wonderful day manager who took care of you. I’m happy that you took advantage of our Bistro for Dinner. Courtyard was designed to make it very convenient to the Courtyard... More 

1 review
1 of 5 stars Reviewed June 19, 2015

I recently stayed in this property (May 2015) and, while the accommodations where good, I had an incident with the hotel that I am currently disputing. Specifically, my government-issued tablet was damaged while it was in the room. As expected, the issue was pushed by the Hotel to the property manager (Summit Properties) who in turn forwarded the claim to... More 

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Marianne R, General Manager at Courtyard by Marriott El Paso Airport, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced when the actions of the housekeeping staff did not meet your expectations. We tried to do everything in our end to provide the best service possible and we LOVE our Men and Women in service... More 

McAlester, Oklahoma, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 15, 2015

The location right on I-10 makes it handy, but to sit out on the patio/balcony, the noise is way too much. The thermostat could use some work. It wasn't until we arrived at our next destination that I realized how much cooler the room should have been. BUT, very clean, great staff, no problems.

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Marianne R, General Manager at Courtyard by Marriott El Paso Airport, responded to this review

Thank you for your review through Trip Advisor about the Courtyard El Paso Airport. I appreciate you mentioning how convenient our location is, our clean rooms and friendly staff we have. We strive to provide the best service possible. We also understand that the noise of the highway could get a little loud. Thank you for mentioning your suggestion to... More 

San Diego, California
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 6, 2015

We stayed 4 nights at the hotel, over all it was OK, but it lacked some of the more common amenities. No hot tub, slow maid service, one day she did not even change the towels. I did use the pool for a quick swim but I would have enjoyed it more if there had been a hot tub.

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Marianne R, General Manager at Courtyard by Marriott El Paso Airport, responded to this review

Thank you for taking the time to submit a review through Trip Advisor. I’m wondering if maybe you post this review in error. You had stated that you would have liked for us to have had a hot tub. We are the Courtyard by Marriott and we do have an outdoor pool and Jacuzzi. Next time you are in El... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 3, 2015

We loved this place with one exception....the air conditioning was good but not great. We really like to sleep with the temp down low but this unit just wouldn't cooperate. It wasn't hot in the room, but the next place we stayed made us more aware of what it was missing. Also took us a while to figure out the... More 

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Marianne R, General Manager at Courtyard by Marriott El Paso Airport, responded to this review

Thank you for your review through Trip Advisor about the Courtyard El Paso Airport. I appreciate you mentioning our great beds, very nice staff and clean rooms. As far as the AC unit, due to the high demand of use, these units are in need of replacement and sometimes don’t connect well with the thermostat. This is when the unit... More 

San Francisco, California
Level Contributor
394 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
1 of 5 stars Reviewed May 31, 2015

I'm paying $200 for a bed near the El Paso airport. I'm expecting to get exceptional and perfect service. What I get instead is a shuttle that's 30 min late after assuring us twice that it was 5 min away. Next I get checked in and find my room at 83 degrees with A/C turned off. It's 90 degrees outside.... More 

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Marianne R, General Manager at Courtyard by Marriott El Paso Airport, responded to this review

Thank you for posting your comments through Trip Advisor. I’m sorry we fell short on your airport pick-up and your room not being at the right temperature. Please accept our apologies. We have taken note of this and hope you can give us another opportunity to make things right. More 

Honolulu, Hawaii
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 20, 2015

This Marriott is close to the airport (3 minutes), close to restaurants, close to Fort Bliss, etc. Well located. Better than that, the staff is incredible. The only thing I would suggest is that they have microwaves in the rooms but they do have one available near the front desk so that worked. They also have really nice pool, fitness... More 

Was this review helpful? Yes
Marianne R, General Manager at Courtyard by Marriott El Paso Airport, responded to this review

Thank you for taking the time to post through Trip Advisor your comments about the Courtyard El Paso Airport. Our entire staff takes pride in everything that they do. Thank you so much for sharing your experience and the amenities we have to offer. We hope to see you soon. More 

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