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Comfort Inn & Suites I-10 Airport

#12 of 81 Hotels in El Paso
Certificate of Excellence
2.5 of 5
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6645 Gateway West, El Paso, TX 79925
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Comfort Inn & Suites I-10 Airport
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Ranked #12 of 81 Hotels in El Paso
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
cruiseaholichenry Clermont, Florida
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151 Reviews from our TripAdvisor Community

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    105
    31
    9
    6
    0
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35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clermont, Florida
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here one night for business. They have a free shuttle from the airport to the hotel. The front desk staff was pleasant and informative. The room comfortable bed, work desk, love seat, microwave and refrigerator. They have a nice workout room. Where this place shines for me is the happy hour in the evening with free food and... More 

Was this review helpful? Yes
Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for taking the time to complete our online survey on Tripadvisor regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a very comfortable night in this hotel. It appeared to be on the newer side with spacious room, extra large flat screen TV and up to date furnishings and bathroom. The bed and pillows were extremely comfortable. Air conditioning was quiet ( unlike the loud units we experienced the previous three nights in other motels)! Enjoyed the unique breakfast... More 

Was this review helpful? Yes
Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for taking the time to fill out our online survey on Tripadvisor with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Austin, Texas
5 of 5 stars Reviewed 3 weeks ago

I would like to start by saying the staff is so nice they literally go out of there way to help you. Sara has outstanding customer service skills she listened to my issue and helped me immediately. The rooms were nice and clean and breakfast was a plus. Overall love this place cant wait to go back!

Was this review helpful? Yes
Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you so much for taking the time to write a review about the Comfort Inn & Suites. We are so pleased that you had a great experience with us. Comments like yours is what we strive for. I will let Sara know about your comment. Please stop by again the next time you are in El Paso. Kind Regards,... More 

Houston, Texas
Level Contributor
152 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Easy location for airport and I-10 access. Plenty of food choices close by. Front desk was very quick to check me in. They have a managers happy hour however I did not make it back in time but thought that it was a nice extra. Room was fine. Layout is a little different with the breakfast area upstairs but now... More 

Was this review helpful? Yes
Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you so much for the review you wrote for the Comfort Inn & Suites in El Paso, TX on TripAdvisor. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

San Angelo, Texas
5 of 5 stars Reviewed 3 weeks ago

We stayed here last week and everything from check in, housekeeping and breakfast was perfect. Greeted with a friendly smile and tummy's full and content before we continued our journey. Would definitely recommend and would stay here again when we are in El Paso. Thank you for making our stay an enjoyable one.

Was this review helpful? Yes
Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for taking the time to complete our survey on Tripadvisor regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We love it when we receive reviews such as yours. It means we are on the right track to help our guests feel welcome and at... More 

Houston, Texas
1 review
5 of 5 stars Reviewed June 23, 2015

This was by far one of my favorite stays in EL Paso I travel here a couple of times a year to visit family and stayed here at the comfort. The rooms and amenities were very much to my taste. The staff was very friendly and offered suggestions for places to eat and visit around town. Highly recommend anyone to... More 

Was this review helpful? Yes
Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Norma... More 

1 review
5 of 5 stars Reviewed June 17, 2015

Being here was a very pleasant experience great customer service, friendly staff. The bedrooms and hallways were very clean. I would stay here again and I'm looking forward for my next trip to El Paso. I would also recommend this hotel to anyone traveling to El Paso Tx.

Was this review helpful? Yes
Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you so much for the awesome review you wrote for the Comfort Inn & Suites in El Paso, TX on TripAdvisor. We very much appreciate and value your feedback and will share it with our team. We are so glad your stay was comfortable and that you liked our hotel. If you are traveling this way again, please stop... More 

1 review
5 of 5 stars Reviewed June 17, 2015

I stayed here for business, very accommodating. Pleasant staff, rooms are clean everyone is very helpful. Breakfast is always fresh, great place overall! We stay here everytime we come to El Paso!! Refuse to stay anywhere else.

Was this review helpful? Yes
Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you so much for the awesome review you wrote for the Comfort Inn & Suites in El Paso, TX. We really appreciate you taking the time to do that for us. We are so glad you enjoyed your stay and for staying with us every time you come to El Paso. Thank you for choosing us! Please come back... More 

1 review
5 of 5 stars Reviewed June 17, 2015 via mobile

This hotel is excellent!!! The staff is so professional they helped me with all my needs. Their breakfast area is so beautiful, it has a nice view. They even have a managers reception and its free. I enjoyed my stay, I will definitely will come back to this hotel.

Was this review helpful? Yes
Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

We would like to thank you for taking the time to complete our online survey on Tripadvisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed June 17, 2015

Upon my arrival at the hotel, I was greeted with an exceptional reception from the front desk night clerk Martha. Martha's infectious personality and great attitude made me feel very comfortable as I had many questions about the surrounding area. I briefly explained to her that I had been in the air all day from my flight from Germany and... More 

Was this review helpful? Yes
Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you so much for the awesome review you wrote for the Comfort Inn & Suites in El Paso, TX on TripAdvisor. We very much appreciate and value your feedback and will share it with our team. I will make sure to let Martha know about your awesome comment. Your survey responses will serve as encouragement to all of our... More 

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