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All 79 El Paso hotels

Comfort Inn & Suites I-10 Airport

2.5 of 5 Hotel   |   6645 Gateway West, El Paso, TX 79925
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Comfort Inn & Suites I-10 Airport
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88%
Ranked #7 of 79 Hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jivananda Dallas, Texas
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109 reviews from our community

Traveler rating
    75
    22
    6
    6
    0
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24
28
6
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Dallas, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is run very professionally. It is always clean and orderly. The staff is polite, professional and personal. Patrick at the front desk will always go the extra mile to help. It's close to the airport and convenient to everything. The rooms are comfortable and quiet being recently remodeled. I especially like the kitchenette rooms when I am there... More

Was this review helpful? Yes
Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you so much for taking the time to write a review on Tripadvisor for the Comfort Inn & Suites in El Paso, TX. We really appreciate reviews like yours. We are so glad you had a great stay with us. I will certainly let Patrick know about your comment. Your review will serve as encouragement to all of our... More

Los angeles
1 review
5 of 5 stars Reviewed August 9, 2014 via mobile

I'm definitely coming back! Everything was perfect! The room, the staff, the location! It's near the airport and the shuttle is very convenient! It's also close to restaurants. Oh and a bonus for me.. I love the front desk man that helped me check in. So handsome and charming. He didn't have his name tag at the time but all... More

Was this review helpful? Yes
Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for saying such positive things about Comfort Inn & Suites. We are so pleased that you had a great experience with us. I'm very glad to hear that my staff was able to help you .I will certainly let our Front Desk clerk (Patrick) know about your awesome comment. We hope to see you again soon! Sincerely, Norma... More

Chandler, Arizona
2 reviews
3 of 5 stars Reviewed August 5, 2014

Middle of town, very clean, nice rooms, complimentary happy hour with snacks, friendly staff. Need to improve on wireless internet service. Too slow and drops a lot. Nice working AC. Close to mall and shopping.

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Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for taking the time to write a review for the Comfort Inn & Suites. We apologize for the inconvenience. We are working with our Internet provider to upgrade our Internet service so we can provide our customers with better Internet service. We hope you next visit will be even more pleasant than the previous one. Thank You, Norma... More

Marana, Arizona
Top Contributor
191 reviews 191 reviews
52 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed July 1, 2014

First off, this is not an easy hotel to find unless you've got excellent directions, but we were able to eventually discover two ways to get to the hotel and we're glad we did. The hotel is clean and attractive. We had asked that we have refrigerator in the room and when there wasn't one in it, one was delivered... More

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Levi M, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for taking the time to write a review on Tripadvisor for the Comfort Inn & Suites in El Paso, TX. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More

1 review
5 of 5 stars Reviewed June 13, 2014 via mobile

Stayed for one night , great location really really nice rooms great A/C wich is really important in this area, this hotel will cover all your basic needs and then some quality excedes by far the price of a room. Super clean super quiet awsome pillows so sleeping was not a problem. An experience i will for sure repeat in... More

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Linda S, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for taking the time to write a wonderful review through Tripadvisor for the Comfort Inn & Suites. We are so pleased that you had a great experience with us. I wan to thank you for choosing us! We hope to see you again soon. Kind Regards, Norma G. More

El Paso, Texas
1 review
5 of 5 stars Reviewed June 11, 2014

The staff is wonderful. This was my third time staying at this hotel and every time I stayed there is always perfect. This is not a full service hotel and that's the reason they don't serve the full breakfast it is the continental (hot) breakfast but either way this place is very comfortable. The rooms and the lobby are very... More

Was this review helpful? Yes
Linda S, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for taking the time to do a review through Tripadvisor about Comfort Inn & Suites. Our selection of food is based on Choice brand standards and we are limited on the variety of items we can select to be part of our breakfast. As you mentioned this hotel is not a full service hotel, which is why a... More

Tunkhannock
1 review
5 of 5 stars Reviewed May 30, 2014 via mobile

The staff is very helpful. My stay was excellent, and I would recommend this hotel to anyone and everyone. The manager Norma was able to upgrade me to a suite and not many hotels do this. Also the location is great! Easy access to all the local restaurants and stores. A+++

Was this review helpful? Yes
Linda S, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you so much for taking the time to do a review through Tripadvisor for the Comfort Inn & Suites. We sincerely appreciate it. I am glad that you were pleased when I upgraded you to one of our suites. As one of our CP members I would like to thank you for choosing us every time you travel to... More

Phoenix, Arizona
Top Contributor
152 reviews 152 reviews
100 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed May 29, 2014

This is a really nice hotel near the airport. I had Maria, a trainee, check me in and then she checked me out in the morning. She was very professional and polite; did a great job. The lobby is nice, room had everything I needed, and the bed was very comfortable. The AAA price totaled over $115, which is quite... More

Was this review helpful? Yes
Linda S, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you for taking the time to write a review trhough Tripadvisor for the Comfort Inn & Suites in El Paso, TX. I will share your feedback with my staff and let Maria know you were pleased with her services. Thank you for sharing your opinion on our newly incorporated cultural takes on our breakfast. It means a lot to... More

Phoenix
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

I had a chance to stay at this hotel for a total of 10 weeks. My experience was always Fabulous. Norma Galaviz and staff made me feel at home. Norma helped me with business paper work for my company and she corrected a registration issue caused by my company’s registration software. The beds were very clean and comfortable and the... More

Was this review helpful? Yes 1
Linda S, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you so much for taking the time to write a review through Tripadvisor for the Comfort Inn & Suites in El Paso, TX. We love it when we receive reviews such as yours. Thank you for the awesome comment you wrote about my staff and me. It means we are on te right track to help our guests feel... More

Eastern Shore, Maryland
Top Contributor
255 reviews 255 reviews
52 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed May 25, 2014

For some reason Comfort Inn & Suites at airports have always been a crap shoot... a worn property... poor location... noisy... or high price for value. But... we rolled a seven on this one. First and foremost... it's clean and safe. And it seems to have been updated recently. The staff is friendly and helpful. While it's sitting almost next... More

Was this review helpful? Yes
Linda S, Manager at Comfort Inn & Suites I-10 Airport, responded to this review

Thank you so much for taking the time to write a review through Tripadvisor regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We are so glad your stay was comfortable and that you liked our hotel. We will use this information to do everything possible to... More

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Additional Information about Comfort Inn & Suites I-10 Airport

Address: 6645 Gateway West, El Paso, TX 79925
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites I-10 Airport 2.5*
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