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Hawthorn Suites by Wyndham - El Paso

2.5 of 5
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6789 Boeing Drive, El Paso, TX 79925-1103
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Hawthorn Suites by Wyndham - El Paso
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Ranked #37 of 81 Hotels in El Paso
A recent review
3 of 5 stars reviewed 4 days ago
raymondg733 Tucson, Arizona
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443 reviews from our community

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    113
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Janesville, Wisconsin
1 review
2 of 5 stars Reviewed 1 week ago NEW

The general appearance looked dirty outside. Pool was terrible. Rooms left something to be desired. Check in four adults we never got enough towels.

Review collected in partnership with Hawthorn Suites by Wyndham

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Travelers are raving about these El Paso hotels

1 review
5 of 5 stars Reviewed 1 week ago

Great hotel and the friendliest staff goes out of their way to accommodate you. Delicious hot breakfast with the fixings and only 3 minutes from airport. Friendly shuttle staff. Rooms clean and maid service great. Nice hot tub and great workout room. Even a bar with whatever you want. This hotel made it a wonderful stay for us here in... More 

Was this review helpful? Yes
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham - El Paso, responded to this review

Thank you for this great review! We strive to give overall great customer service and apparently you received just that! Please come again! More 

Urbandale, Iowa
Top Contributor
68 reviews 68 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a suite and it was very roomy, it did need a little updating. The coffee table was missing a piece of wood. Those at the front desk were very friendly and helpful!! The lobby was awesome and their breakfast was great! It offered about anything you would want. All in all we would stay here again.

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GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham - El Paso, responded to this review

Thank you for your comments as we all strive to give the best customer service every day. I have to agree with you about the breakfast, it is the best in town for a complimentary hotel buffet. Coffee tables are soon to be replaced, thanks again. More 

Lakewood, Washington
1 review
4 of 5 stars Reviewed 1 week ago

Room was good but the service left a little to be desired. Towels taken out but not replaced in a timely manner or not in right quanity

Review collected in partnership with Hawthorn Suites by Wyndham

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GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham - El Paso, responded to this review

My apologies. The housekeeping staff strives to get the towels back up on the floors as soon as their rooms are cleaned. Very sorry for this confusion during your stay. We appreciate your business. Best regards and we hope you will return to the Hawthorn El Paso. More 

Indio, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great food. Even had tortillas and beans to make egg burritos. Rooms were very nice but needed a little updating but hear that they are next. Large bathrooms to move around in. Lobby fireplace is beautiful and rates are great.

Review collected in partnership with Hawthorn Suites by Wyndham

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GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham - El Paso, responded to this review

Thank you for your great comments. We are very proud of our newly remodeled Lobby where two very large TV's are back to back on a granite wall for all to enjoy. We appreciate your business and look forward to your return. Happy you enjoyed the breakfast items. Our kitchen staff do an excellent job. Thanks again. More 

Phoenix, Arizona
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Ok well there was pubic hair in the fridge the room was very old and dirty and that's when I realized I had checked into the wrong hotel and I will not be back.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham - El Paso, responded to this review

Dear Guest, I am in receipt of your review and want you to know that I have made this my top priority today. My sincere apologies. More 

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