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All 78 El Paso hotels

Red Roof Inn - El Paso West

2.0 of 5 Hotel   |   7530 Remcon Circle, El Paso, TX 79912-3513
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Red Roof Inn - El Paso West
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58%
Ranked #48 of 78 hotels in El Paso
A recent review
5 of 5 stars reviewed 3 days ago
cjaHumble_Texas humble, texas
  • Reviews (73)
  • Photos (8)
  • Amenities
  • Q&A
  • Room tips (21)
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73 people have reviewed this hotel

Traveler rating
    32
    11
    10
    7
    13
See reviews for
17
11
9
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
humble, texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have not traveled to the area for over a year. This was always where I stayed when in El Paso. I found the redone rooms pleasant and the staff still great. Next time in El Paso here is where you will find me

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Scottsdale, Arizona
Top Contributor
74 reviews 74 reviews
16 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

From the exterior this is a really nice place. Not very expensive, perfect for the weary traveller. Your hooked.. The room, #343, was nice, not remodeled as suggested. And then it happened. The hot water in the shower had to turned all the way on to get warm water. The next morning we noticed something stuck to the bedspread that... More

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for the information on the review you submitted during your recent visit. Your comments have been shared with our team of employees and corrective actions were taken. The issues provided detail, assisting our staff in maintaining daily operations for our customers. We look forward to serving you again the next time your travel plans include the area of... More

Port Orange, Florida, United States
Top Contributor
54 reviews 54 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed May 31, 2014

We checked in and the sign said new remolded rooms. I don't think so ! NOT UP TO RED ROOF STANDARDS ! It was dirty,beds very uncomfortable and pancake pillows !My wife complained and they said they were sorry,nothing more .

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for the review concerning your visit to our Inn. We regret the circumstances you reported and our intentions are providing a comfortable visit with all of our customers. The room issues have been resolved and the staff was proactive in responding to the details. We look forward to another opportunity in offering you lodging accommodations when your travel... More

New York City, New York
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 4, 2014

We stayed for two nights and it was ok. The rooms are big with large bed, stained blankets. They have just renovated, but im not sure they finished?? The bathrooms need work as does the stained blankets and towels. Ok for a two night stay.

Was this review helpful? Yes 1
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for taking the time and submitting a review pertaining to your recent visit. We appreciate your feedback and value your input, this allows us to react accordingly and address the areas you mentioned. We look forward to serving you again the next time your travel plans require lodging in the West El Paso vicinity. Ernie Parra General Manager... More

Fremont, California
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 7, 2014

The facility and the room was nice and clean. The staff pleasant and accommodating. However, when making coffee & tea for the guests, you need to only have an Urn for hot water only. I could not have my tea because it was infused with coffee. Also, pool not open. Otherwise, it was a nice place to stay.

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for taking the time to submit a review concerning your recent visit to our Inn. The comments you mentioned about the room accommodation and the staff were communicated to our team, this feedback is valuable for our operation. The lobby coffee area was addressed, thanks so much for your suggestion. We look forward to serving you again and... More

New York City, New York
Top Contributor
100 reviews 100 reviews
42 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed January 17, 2014 via mobile

This inn is a decent place. The rooms are ok, though there a few things that I didn't like. The service was good and the wifi worked well. It's a good place for a night or 2 (maybe even 3), if good value is what you're after.

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for submitting a review concerning your visit, we appreciate this very much. The location of the property is favorable to many of our guests and we were delighted the Wi-Fi service and good value were well received during your visit. We invite you to visit our Inn again and extend our team another opportunity in providing lodging accommodations,... More

Gilbert
Top Contributor
67 reviews 67 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 10, 2014

The king room we had was okay. It was clean, but it needed renovation. The sink and bathroom really needed upgrading. The check in people were nice and accommodating. Check in and check out we're easy. DON'T FORGET TO HAVE THEM REMOVE THE SAFE CHARGE FROM YOUR BILL IF YOU DON'T USE IT. The Internet at this Red Roof Inn... More

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

We appreciate the comments regarding your recent visit, thank you for taking the time to submit a review to the Inn. Our staff was eager in assisting you during registration and when departing, I will pass on your satisfaction to each associate. We certainly look forward to serving you again, thanks for choosing Red Roof Inn with your lodging requirements.... More

Mesa, Arizona
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 9, 2014

I would not have chose this place but we saw the sign that said it was remodeled. That could not be further from the true. The first room they gave us there was hair and makeup on the pillow and sheets. The bathroom had hair everywhere. The next room was not much better but the sheets appeared clean. There was... More

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for the response concerning your visit to the Inn. The information you submitted will permit us to review the details and complete any corrective actions that may be required for providing lodging accommodations to our customers. We look forward to serving you during your next visit to the area, thank you for your business. Ernie Parra General Manager... More

Winnie, Texas
Top Contributor
68 reviews 68 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed January 3, 2014

Stayed here at our halfway point from Texas to California. It was clean, easy on and off the interstate and had plenty of restaurants close by. I'd stay here again for a good nights sleep. It's not a fancy hotel but the room was clean, the shower was hot with good water pressure and check-in/out was quick.

Was this review helpful? Yes 1
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for posting a review about your recent visit to our property. We provide lodging to many visitors from California during their travels and were happy that our location was very convenient for you. When planning your next travel arrangements in the area, we look forward to serving you again with room accommodations in El Paso. Ernie Parra General... More

Victorville, California
2 reviews
1 of 5 stars Reviewed October 12, 2013

this is by far the worst place i have ever stayed. i wish i had seen the room before paying. we decided to go in because the sign said newly remodeled rooms and the outside looked okay. the rooms couldn't have been remodeled in this decade for sure! there was southwest colors on the paintings and old bedding. the sheet... More

Was this review helpful? Yes
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for your response to the property containing your observations. We have addressed each item very carefully in the room accommodation with corrective actions taken by our housekeeping and maintenance teams. We look forward to assisting you the next time your travel plans require lodging in the West El Paso area. Ernie Parra 915 587-9977 More

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Additional Information about Red Roof Inn - El Paso West

Address: 7530 Remcon Circle, El Paso, TX 79912-3513
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - El Paso West 2*
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Also Known As:
Red Roof Inn - El Paso West Hotel El Paso
El Paso Red Roof Inn

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#20 Business Hotel in El Paso
Hotel Class
Number of rooms
123

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