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Red Roof Inn - El Paso West

7530 Remcon Circle, El Paso, TX 79912-3513
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Red Roof Inn - El Paso West
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Red Roof Inn - El Paso West
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98 Reviews from our TripAdvisor Community

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Traveler rating
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    16
    14
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    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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    (98)
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    (15)
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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

clean room, no musty odor, the pool was clean and well maintained. there is no complementry breakfast but great coffe and tea is available 24/7 in the lobby. the lobby desk clerk is very helpful with all our needs

Review collected in partnership with this hotel

Was this review helpful? Yes
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you very much for the review and your kind comments concerning your visit. Our Sun City is in the mist of a hot summer heat wave and the refreshing outdoor pool provides a cool swimming experience with excellent tanning conditions for everyone. Both adjacent restaurants serve breakfast and are very popular spots with many guests. I will share your... More 

Houston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is not cleaned properly. If you are not afraid of human waste smeared on the door frames, you won't mind sleeping here. Otherwise steer very clear of this place. The pool was closed in the dead of summer not allowing my boys to swim.

Was this review helpful? Yes
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

The review information with your commentary was received and all departments continue to operate consistently with regular daily work activities at the Inn. The refreshing outdoor pool is available and open daily for our guests, any equipment issues that sometimes occur require temporary closing for a few hours. We look forward to providing room accommodations to our customers with an... More 

Kingwood
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 24, 2015

This is the third year in a row we have stopped here while traveling I 10. We travel with our 60 pound dog and like the Red Roof policy of no pet fee. The rooms are decent, clean, and quiet. Coffee and tea are available in the lobby 24/7, but no breakfast is provided.The area around the motel feels very... More 

Was this review helpful? Yes
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you very much for taking the time and submitting a review concerning your recent stay. We were delighted that our pet friendly Inn has assisted in meeting your travel requirements on several occasions when traveling on Interstate-10 Freeway. The nearby restaurant and shopping opportunities are favorites for many of our return customers. Our staff looks forward to your next... More 

Morenci, Arizona
1 review
3 of 5 stars Reviewed June 12, 2015

My arrival at the hotel. The clerk checking me in was very helpful. He's name was Zeke. I was very pleased. The room was clean and gave the housekeeper Olga a great survey. When Checking out Mary who also works there was super awesome. She told us a great place to eat and gave us directions that much easier to... More 

Was this review helpful? Yes
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you very much for submitting a review concerning your recent visit to our property. I will share your comments with our team, including Zeke, Olga, and Mary who were helpful in providing you a wonderful experience with their customer assistance. It will be our pleasure in accommodating you again at our convenient location, please do not hesitate with another... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 31, 2015

This hotel is easily accessible, and close to a Walmart. That's the only positive thing I can say about it. The "low" price rooms are NEVER available it doesn't matter when you go. I wouldn't recommend visiting if the only option given will be to upgrade your booking, etc...

Was this review helpful? Yes
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for submitting a review concerning your recent visit to our property. Our double-room and business king units represent the majority of the quantity of room type availability at the Inn when booking reservations and accommodating our guests. We look forward to providing you a room reservation at our location the next time your lodging requirements include El Paso.... More 

2 reviews
2 of 5 stars Reviewed May 24, 2015 via mobile

Ok place to just stay night. Place is old, beds are full size... not queens so they are small to sleep 2 per bed. If you want a microwave or fridge in room you have to pay extra. Not enough toilet paper in room and front desk unwilling to bring to room. In serious need of updating.

Was this review helpful? Yes
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for taking the time to submit a review of our property, we appreciate this effort. Our Inn also offers a Superior King accommodation that includes the king bedding, microwave-refrigerator, iron & ironing board, hair-dryer and coffee maker. We look forward to serving you with this room type the next time your travel plans include our El Paso location.... More 

Santa Fe, New Mexico
1 review
4 of 5 stars Reviewed May 9, 2015

I have been staying here on business on and off for the last few months...the hotel is clean and the location is very convenient. Ivan and Mary at the front desk are AWESOME!! Both folks have gone the extra mile to make sure my stay was pleasant, and their can-do attitudes were refreshing, especially for a "budget" hotel! Would recommend... More 

Was this review helpful? Yes
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for the review concerning our Inn, we appreciate your comments and recommendation of the property. I am delighted of your satisfaction with Mary and Ivan at the front desk, both are long-term employees who perform well with our customer relations. I will share your information with our team and we look forward to serving you soon at our... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 3, 2015

For $60, I got a king size bed, huge desk, nice 30 inch flat screen TV. It was clean and quite. Got a most excellent night's sleep. Not a luxury hotel, but for a decent place to crash out overnight, it was superb and adequately priced.

Was this review helpful? Yes
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

We would like to extend our thanks for your review concerning the visit to our property. The informative comments you shared were kind and sincere, we are very happy to offer you a comfortable stay at a good value. Please do not hesitate in returning to the Inn, we look forward in serving you again the next time your lodging... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 26, 2015

I rarely stay at Red Roof Inns, but I was told by a friend that they don't charge an additional pet fee like most places, so I decided to try it out. Upon arriving, I asked the (not very friendly) clerk if any of the outside rooms were available, he said that he "didn't know" and that he would have... More 

Was this review helpful? Yes 2
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for taking the time, all review information from our customers provides a source of communication we look forward to receiving. This Border City Westside Inn location is a favorite for many of our pet friendly lodging guests who frequent the property. The team looks forward in serving our traveling patrons seeking overnight room accommodations during this exciting new... More 

El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 21, 2015

I stayed there last night, I checked in around midnight, and the front desk clerk, Zeke was pretty effin' rude. I work as a front desk agent for a different hotel and when a guest asks for a lower rate I'm pretty accommodating, I lower the rate $10 or $20. With an attitude he says "Well if you can find... More 

Was this review helpful? Yes 3
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thanks for submitting a review concerning your visit to our location. Many of our customers book their reservations after shopping the various on-line travel agencies and our website for special room rate arrangements. Please feel free to do so also, we will be happy to assist you with any future reservations at our location. Ernie Parra General Manager (915) 587-9977 More 

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