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All 77 El Paso hotels

Red Roof Inn - El Paso West

2.0 of 5 Hotel   |   7530 Remcon Circle, El Paso, TX 79912-3513
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Red Roof Inn - El Paso West
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60%
Ranked #40 of 77 hotels in El Paso
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 7, 2014
tpcchefnet Fremont, California
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70 people have reviewed this hotel

Traveler rating
    31
    11
    10
    6
    12
See reviews for
16
9
9
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fremont, California
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 7, 2014

The facility and the room was nice and clean. The staff pleasant and accommodating. However, when making coffee & tea for the guests, you need to only have an Urn for hot water only. I could not have my tea because it was infused with coffee. Also, pool not open. Otherwise, it was a nice place to stay.

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for taking the time to submit a review concerning your recent visit to our Inn. The comments you mentioned about the room accommodation and the staff were communicated to our team, this feedback is valuable for our operation. The lobby coffee area was addressed, thanks so much for your suggestion. We look forward to serving you again and... More

New York City, New York
Top Contributor
90 reviews 90 reviews
38 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 17, 2014 via mobile

This inn is a decent place. The rooms are ok, though there a few things that I didn't like. The service was good and the wifi worked well. It's a good place for a night or 2 (maybe even 3), if good value is what you're after.

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for submitting a review concerning your visit, we appreciate this very much. The location of the property is favorable to many of our guests and we were delighted the Wi-Fi service and good value were well received during your visit. We invite you to visit our Inn again and extend our team another opportunity in providing lodging accommodations,... More

Gilbert
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 10, 2014

The king room we had was okay. It was clean, but it needed renovation. The sink and bathroom really needed upgrading. The check in people were nice and accommodating. Check in and check out we're easy. DON'T FORGET TO HAVE THEM REMOVE THE SAFE CHARGE FROM YOUR BILL IF YOU DON'T USE IT. The Internet at this Red Roof Inn... More

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

We appreciate the comments regarding your recent visit, thank you for taking the time to submit a review to the Inn. Our staff was eager in assisting you during registration and when departing, I will pass on your satisfaction to each associate. We certainly look forward to serving you again, thanks for choosing Red Roof Inn with your lodging requirements.... More

Mesa, Arizona
2 reviews
1 of 5 stars Reviewed January 9, 2014

I would not have chose this place but we saw the sign that said it was remodeled. That could not be further from the true. The first room they gave us there was hair and makeup on the pillow and sheets. The bathroom had hair everywhere. The next room was not much better but the sheets appeared clean. There was... More

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for the response concerning your visit to the Inn. The information you submitted will permit us to review the details and complete any corrective actions that may be required for providing lodging accommodations to our customers. We look forward to serving you during your next visit to the area, thank you for your business. Ernie Parra General Manager... More

Winnie, Texas
Top Contributor
56 reviews 56 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed January 3, 2014

Stayed here at our halfway point from Texas to California. It was clean, easy on and off the interstate and had plenty of restaurants close by. I'd stay here again for a good nights sleep. It's not a fancy hotel but the room was clean, the shower was hot with good water pressure and check-in/out was quick.

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for posting a review about your recent visit to our property. We provide lodging to many visitors from California during their travels and were happy that our location was very convenient for you. When planning your next travel arrangements in the area, we look forward to serving you again with room accommodations in El Paso. Ernie Parra General... More

Victorville, California
2 reviews
1 of 5 stars Reviewed October 12, 2013

this is by far the worst place i have ever stayed. i wish i had seen the room before paying. we decided to go in because the sign said newly remodeled rooms and the outside looked okay. the rooms couldn't have been remodeled in this decade for sure! there was southwest colors on the paintings and old bedding. the sheet... More

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for your response to the property containing your observations. We have addressed each item very carefully in the room accommodation with corrective actions taken by our housekeeping and maintenance teams. We look forward to assisting you the next time your travel plans require lodging in the West El Paso area. Ernie Parra 915 587-9977 More

Reno
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 30, 2013

Well, the hotel claimed that the rooms had been updated. I cannot imagine what they looked like before the update because they were only average at best now. We got the best room that they had, the premier king. Bed was OK, but did not sleep that well. In the middle of the night, a loud vehicle pulled up out... More

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for taking the time to write a review regarding your recent visit. We were happy in providing you with a good value during registration and check-out procedures while offering a good location area of the Inn. We look forward to serving you again with lodging accommodations the next time your travel plans include El Paso. Ernie Parra General... More

Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed August 22, 2013 via mobile

The room was decent. The AC got cold QUICKLYand continued to work the entire time. The water was nice and hot. The TV had enough channels so you can find something to fall asleep to. The king size bed was amazing! Very comfy and lots of pillows. The man at the front even gave is the best directions to the... More

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for writing a review concerning your recent visit, we appreciate this very much. I was delighted that you enjoyed a comfortable stay and received friendly service from our staff. Please feel free to visit our property again, we look forward to serving you upon your next trip into the El Paso area. Ernie Parra General Manager 915 587-9977 More

City of Durango, Mexico
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 14, 2013 via mobile

Check-in was fine. Dropped our luggage in the room and left for a nice dinner. Should have looked at the room more closely, because we found two big black stink bugs in the room. After that looked around for more. Found a lot of hair in the bathtub, looked like pubes to me. Plenty of hair on the bathroom floor.... More

Was this review helpful? Yes
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for providing feedback about your recent visit to our Inn. We regret that your stay was unsatisfactory and are addressing the issues you mentioned with immediate corrective actions. Our housekeeping team is consistent with their job duties and room assignments during day to day operations. We look forward to another opportunity in providing you room accommodations during your... More

Austin, Texas, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 16, 2013

While Wi-Fi was sketchy the room was decent and we enjoyed the pool. Lots of restaurant choices around. I didn't pay much so it was a good deal. Overall it was a good experience and I would recommend this for an overnight stay or longer if on a budget. I do miss having a breakfast though.

Was this review helpful? Yes 1
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for taking the time to write a review response concerning your recent visit to our property, we appreciate this very much. We were happy to learn our location offered you many nearby restaurant choices and you enjoyed some leisure time at the swimming pool. We look forward to serving you again and extend a special invitation to visit... More

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Additional Information about Red Roof Inn - El Paso West

Also Known As:
Red Roof Inn - El Paso West Hotel El Paso
Red Roof Inn - El Paso West Hotel
El Paso Red Roof Inn
Red Roof Inn El Paso
Address: 7530 Remcon Circle, El Paso, TX 79912-3513
Location: United States > Texas > El Paso
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 77 hotels in El Paso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - El Paso West 2*
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