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Red Roof Inn - El Paso West

7530 Remcon Circle, El Paso, TX 79912-3513
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1 room 1 adult
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Red Roof Inn - El Paso West
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110 Reviews from our TripAdvisor Community

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FRANKSTON
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Red Roof West is my goto hotel when I drive to CA from TX and back 4-5 times a year. it's and easy location and the area is full of restaurants, shopping and a few attractions. In fact, on this last stay, I found an excellent Greek and Mediterranean restaurant, run by Chef Dawn, with am amazing menu for... More 

Review collected in partnership with this hotel

Helpful?
Thank SCOTT H
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

We extend a special thanks to you for submitting a review concerning your recent visit. The location is very favorable to many of our frequent guests such as yourself and our friendly staff always looks forward to seeing familiar smiles at the property. It is our hope to serve you again very soon upon your next drive through West El... More 

Juno Beach, Florida
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

We checked in and backed our car up to our door and sometime during the night our convertible top on our car got sliced open and some of our property were stolen so we called down to the front desk and the guy at reception told us and I quote "it's not his problem" and he also said to us... More 

Helpful?
Thank John N
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thanks for the review and the details you provided concerning your visit to the Inn. We regret the vehicle incident in the parking lot you reported and have followed up with the local authorities that are associated with the area hotels. When booking a reservations on Expedia, our guests select the Superior King units that include the coffee maker, microwave... More 

Ligonier
Level Contributor
134 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on business in Jan 2016. We stayed here a couple years ago and were happy with it so we didn't hesitate at all to stay again. We had a room off the interior corridor last time, this time we had one with an entrance from the outside, which we prefer. Nothing "Flashy" but it was a clean comfy... More 

Helpful?
Thank horizontransport
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you very much for taking the time and submitting a review concerning your recent business trip. We appreciate the opportunity in serving our return customers and providing value and convenience with their lodging choice preferences. We extend you an open invitation in fulfilling your accommodation request upon your next visit to the area, our staff certainly looks forward to... More 

Las Vegas, Nevada
Level Contributor
139 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Apart from I had to wait at reception for almost 10 minutes to get some one to come and check me in, I could have gone behind reception and emptied the till as the door was wide open, the room was dirty no microwave, no fridge, no coffee no continental breakfast even though other red roof inns provide it they... More 

Helpful?
Thank robert572
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thanks for the review and the details you provided concerning your visit to the Inn. We regret the vehicle incident in the parking lot you reported and have followed up with the local authorities that are associated with the area hotels. When booking a reservation on Expedia, our guests select the Superior King units that include the coffee maker, microwave... More 

El Paso, Texas
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located on Remcon Circle, close to I-10, numerous eateries, as well as medical offices. It is a short drive on I-10 to to Sunland Parkway, where there is an abundance of stores, restaurants and major department stores. The internet was slower than average. The room was comfortable, the heating unit was fine, and the hotel staff was... More 

Helpful?
Thank RonInt2014
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for submitting a review concerning your recent visit, we appreciate it very much. Many of our customers are pleased with the Inn's location and the nearby restaurant and shopping choices that are convenient for everyone. We are delighted to offer value to our guests and certainly look forward to your next visit, it is a pleasure serving you... More 

Fort Smith, Arkansas
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 15, 2015 via mobile

Needs a DEEP CLEANING! In need of a thorough cleaning! No breakfast. Outlets don't work. Phone doesn't work. Positives: nice TV SIZE at the foot of bed in SUPERIOR KING SUITE; bed was comfy and clean.

Helpful?
Thank robin d
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thanks for the time in submitting the review, we shared this with the team and responsive actions have been taken in the departments. Many of our guests each morning visit the adjacent restaurants that offer popular breakfast food specials. You can look forward to all the nearby dining choices and shopping venues upon your next visit to the area. More 

Doncaster, United Kingdom
Level Contributor
73 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 16, 2015

We were on a road trip from Las Vegas to Tampa, went down the 10, we were burning out and needed somewhere quick, after trying a few full or overpriced places we stumbled upon this one. It was cheap, like really cheap! The room I had was pleasant, clean, and the bed was comfy. Slept solidly for many hours before... More 

Helpful?
Thank Timothy B
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

We appreciate your response and submitting the review about your recent stay at the property. Many of our customers who are shopping for price value lodge with us during their Interstate 10 travels and often return again, We cordially invite you back to our location soon, it would be a pleasure for the staff to be of service with room... More 

Lovington, New Mexico
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 12, 2015

No breakfast, but coffee and tea. For the price (2 nights for $109 total with tax) you can't beat this place. Next door to both a Cracker Barrel and Good Mexican Place. Was in town for business with children - one of which locked their bottle in the safe somehow. The staff was amazingly accommodating and efficient - and friendly.... More 

Helpful?
Thank Danielle C
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for taking the time to submit a review concerning your visit to the Inn. Many of our guests are delighted with the location that offers several restaurant, shopping, and entertainment venues. Your comments were well accepted by our staff and everyone looks forward to serving you again the next time your travel plans include El Paso. E. Parra... More 

Phoenix, Arizona
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 21, 2015

I stopped here for one night because it was close to the freeway. Frankly, I've stayed in nicer Red Roof Inns - this one was a little on the dirty side. The door to the room didn't shut properly, which was worrying. Overall the room just didn't seem like it had been thoroughly cleaned - there were stray hairs in... More 

Helpful?
Thank Kat S
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for submitting a review, we appreciate feedback from our customers that choose our convenient freeway property. Your comments were shared with our entire team and careful review of maintaining their daily operational procedures. We look forward to serving you again the next time your travel plans include our Interstate-10 location. Ernie Parra General Manager 915 587-9977 More 

Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 13, 2015

I wipe surfaces in hotels with bleach wipes. Toilet seat had couple of brown spots on seat to wipe off-crumbled up towel on towel rack-shower had long hairs on wall-under sink area was filthy & hairy.

Helpful?
2 Thank Carol H
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for the correspondence you provided to the Inn, The room accommodation you described does not meet the housekeeping regulations at the property and is not included in the daily available units assigned to the front desk. We regret any inconveniences you may have confronted, a comfortable lodging experience with friendly customer service to our guests are both important... More 

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