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All 79 El Paso hotels

Red Roof Inn - El Paso West

2.0 of 5 Hotel   |   7530 Remcon Circle, El Paso, TX 79912-3513
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Red Roof Inn - El Paso West
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58%
Ranked #50 of 79 hotels in El Paso
A recent review
5 of 5 stars reviewed 1 week ago
SharinaSmith Shalimar, Florida
  • Overview
  • Reviews (77)
  • Photos (8)
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77 people have reviewed this hotel

Traveler rating
    33
    12
    10
    8
    14
See reviews for
19
12
10
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Hemet, California
Top Contributor
56 reviews 56 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

On are way back from Georgia we stayed at the west property of red roof inn. Hoping for a better experience then the one in el paso on the east side. The clerk at the desk was rude and did not smile or care. His actions were basically I can't stand being here. The room was nice and updated by... More

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Hutto, Texas
Top Contributor
77 reviews 77 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here ONLY due to $49 price. Bed, service, room were horrible and nasty. DO NOT STAY HERE EVER! The noise from I10 was loud and the front desk had no personality on check in or out. The only good thing here was the closeness of the Mexican restaurant across the back parking lot. STAY AWAY from the establishment.

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for the response you submitted during your visit. The information has been shared with our team in each department and attention was extended to the comments you mentioned. The next time your travel plans include our location, we look forward to providing you lodging accommodations. Ernie Parra General Manager 915 587-9977 More

Shalimar, Florida
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was a great experience for the $ you pay! For $42 a night, you shouldn't expect too much! There was hot water, a bed, flat screen tv, AC, and even room service. The area is decent and in close proximity to many restaurants and walmart. I think it's worth staying there if your looking forward to resting your... More

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Humble, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My son and I checked into this hotel today. It is clean, and the staff are very friendly. Ivan Juarez spent at least a half an hour helping me register for the Red Roof "rewards card" program on line. The other female staff member (at the desk at 5), was equally helpful. She assisted with my registration. It's a great... More

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humble, texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have not traveled to the area for over a year. This was always where I stayed when in El Paso. I found the redone rooms pleasant and the staff still great. Next time in El Paso here is where you will find me

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Scottsdale, Arizona
Top Contributor
74 reviews 74 reviews
16 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed 4 weeks ago

From the exterior this is a really nice place. Not very expensive, perfect for the weary traveller. Your hooked.. The room, #343, was nice, not remodeled as suggested. And then it happened. The hot water in the shower had to turned all the way on to get warm water. The next morning we noticed something stuck to the bedspread that... More

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for the information on the review you submitted during your recent visit. Your comments have been shared with our team of employees and corrective actions were taken. The issues provided detail, assisting our staff in maintaining daily operations for our customers. We look forward to serving you again the next time your travel plans include the area of... More

Port Orange, Florida, United States
Top Contributor
54 reviews 54 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed May 31, 2014

We checked in and the sign said new remolded rooms. I don't think so ! NOT UP TO RED ROOF STANDARDS ! It was dirty,beds very uncomfortable and pancake pillows !My wife complained and they said they were sorry,nothing more .

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Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for the review concerning your visit to our Inn. We regret the circumstances you reported and our intentions are providing a comfortable visit with all of our customers. The room issues have been resolved and the staff was proactive in responding to the details. We look forward to another opportunity in offering you lodging accommodations when your travel... More

New York City, New York
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 4, 2014

We stayed for two nights and it was ok. The rooms are big with large bed, stained blankets. They have just renovated, but im not sure they finished?? The bathrooms need work as does the stained blankets and towels. Ok for a two night stay.

Was this review helpful? Yes 1
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for taking the time and submitting a review pertaining to your recent visit. We appreciate your feedback and value your input, this allows us to react accordingly and address the areas you mentioned. We look forward to serving you again the next time your travel plans require lodging in the West El Paso vicinity. Ernie Parra General Manager... More

Fremont, California
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 7, 2014

The facility and the room was nice and clean. The staff pleasant and accommodating. However, when making coffee & tea for the guests, you need to only have an Urn for hot water only. I could not have my tea because it was infused with coffee. Also, pool not open. Otherwise, it was a nice place to stay.

Was this review helpful? Yes
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for taking the time to submit a review concerning your recent visit to our Inn. The comments you mentioned about the room accommodation and the staff were communicated to our team, this feedback is valuable for our operation. The lobby coffee area was addressed, thanks so much for your suggestion. We look forward to serving you again and... More

New York City, New York
Top Contributor
107 reviews 107 reviews
47 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed January 17, 2014 via mobile

This inn is a decent place. The rooms are ok, though there a few things that I didn't like. The service was good and the wifi worked well. It's a good place for a night or 2 (maybe even 3), if good value is what you're after.

Was this review helpful? Yes
Ernie P, Manager at Red Roof Inn - El Paso West, responded to this review

Thank you for submitting a review concerning your visit, we appreciate this very much. The location of the property is favorable to many of our guests and we were delighted the Wi-Fi service and good value were well received during your visit. We invite you to visit our Inn again and extend our team another opportunity in providing lodging accommodations,... More

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Additional Information about Red Roof Inn - El Paso West

Address: 7530 Remcon Circle, El Paso, TX 79912-3513
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - El Paso West 2*
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Also Known As:
Red Roof Inn - El Paso West Hotel El Paso
El Paso Red Roof Inn

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#20 Business Hotel in El Paso
Hotel Class
Number of rooms
123

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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