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Red Roof Inn - El Paso East

2.0 of 5 11400 Chito Samaniego Drive, El Paso, TX 79936-7421
Best prices for: 1 room 1 guest
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Red Roof Inn - El Paso East
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Red Roof Inn - El Paso East
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135 reviews from our community

Traveler rating
    79
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    13
    9
    10
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23
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Davis, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this Red Roof Inn a number of times. It is conveniently located off the interstate, but still provides a quiet night's sleep. The rooms are clean and fresh. The staff is friendly, courteous and professional.

Was this review helpful? Yes
David P, General Manager at Red Roof Inn - El Paso East, responded to this review

We appreciate your time in letting us know about your experience at our Hotel. Return guest let us know we are doing our job. Clean and fresh rooms that can provide a good quite sleep is one of our main goals. The staff was pleased to know they were able to make your stays comfortable. Thank you for your time... More 

Brashear, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

Dave,Ericka,Raul, Alfonso and Andy and all the rest of the crew at this location are like my extended family now. Dave the manager has never failed every morning asking if there is anything that he can do to make our stay more comfortable. He is so sweet, and really makes you feel special. Cleanest freshest rooms i have ever stayed... More 

Was this review helpful? Yes
David P, General Manager at Red Roof Inn - El Paso East, responded to this review

We are all so pleased to know that Red Roof El Paso-East is your Home Away From Home. Clean and Comfortable Rooms is our goal. All the staff members, including myself appreciate your recognition. Thank you for your time in letting us know through your posting of your review. More 

Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location, stores, restaurants, movie theater, everything is close to it. The room was very clean, spotless I shall say. Best part of all, the staff was incredibly amazing and friendly! Raul provided the best customer service at the front desk.

Was this review helpful? Yes
David P, General Manager at Red Roof Inn - El Paso East, responded to this review

Thank you for your time and consideration in posting your review about your stay with us. Many of our guest find our location in El Paso ideal. Clean Rooms is a top priority at Red Roof Inn and we appreciate your comments. The staff, in particular Raul are delighted that they were able to enhance your stay. We hope to... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay staff was very friendly and polite ericka Raul and Alfanso were absolutely a great bonus to our stay here at red roof inn made it enjoyable and we will definitely be back the again location was good and rooms were clean nice quite and felt pretty safe the beds were comfy

Was this review helpful? Yes
David P, General Manager at Red Roof Inn - El Paso East, responded to this review

We appreciate your time in posting a review about your stay at our Inn. Thank you for the wonderful comments about our clean, quite, and comfortable rooms and beds. The various staff members your mentioned are quite pleased to know they were able to make your stay more enjoyable. We all look forward to your return and hope you will... More 

2 reviews
3 of 5 stars Reviewed January 26, 2015

Although the room had some issues, Andy Marquez was very professional, took down all complaints, apologized for the inconvenience. He was very concerned and it didn't seem fake. We received EXCELLENT service from Andy and if we were to return to Red Roof it would be because of the room but rather the service we received. Thank you Andy for... More 

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David P, General Manager at Red Roof Inn - El Paso East, responded to this review

I wanted to apologize for the room issues you encountered here in El Paso, and at the same time thank you for your time in posting your review of our Hotel. Andy reported the issues which has enabled us to correct them. Andy was very pleased to know that you considered him for his "Excellent" service. We take your comments... More 

Kingsville, Australia
Top Contributor
93 reviews 93 reviews
12 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed January 23, 2015

We are prebooked this hotel before we left Australia for our road trip from LA to Fort Lauderdale and we were not disappointed. It is extremely good value for money and being non smoking is an absolute bonus - the rooms and very fresh, clean and very comfortable. The bed was very good and the staff were very friendly and... More 

Was this review helpful? Yes
David P, General Manager at Red Roof Inn - El Paso East, responded to this review

Thank you so much for the wonderful and detailed review you have posted about our Hotel. We are so pleased to know we played a part in your wonderful experience in El Paso. Your comments about the good value for the money, our rooms being very fresh, clean, and very comfortable, lets us know we are going our job well.... More 

Wildomar, California
Top Contributor
54 reviews 54 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 23, 2015

This is one of the better Red Roof Inns I've stayed in. It must be almost new because it's in like new condition. Spotlessly Clean! Great location, far enough off the freeway to be quiet but close enough to be handy. The room is not as big as some and there is no fridge or microwave, but it's well laid... More 

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David P, General Manager at Red Roof Inn - El Paso East, responded to this review

We appreciate your time in posting your review. Thank you for your comments about, "new condition", "Spotlessly clean", and our "great location". We strive to make everyone's stay the best we can. We hope you will continue to use Red Roof Inns for your future lodging needs. More 

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed January 20, 2015

Andy is great at his job, he knows the business and will make every opportunity to make your stay very comfortable.I live in San Antonio and stay here on a business layover,at least once a week.I wouldn't stay anywhere else.. This is awesome...Doug Donaubauer

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David P, General Manager at Red Roof Inn - El Paso East, responded to this review

Making our guest comfortable is our main goal. Andy was delighted to know he was able to accomodate your needs. Thank you for your time in posting your review. Many of our guest comment on the convenience of our location with the easy access to and from IH-10 combined with the spectacular view. We look forward to serving you again... More 

1 review
5 of 5 stars Reviewed January 19, 2015

I stayed at this hotel on a stop over to LL and could not have been more please. Andy offered superb customer service, and did it with a smile on his face. Will definitely be coming back. Thanks Andy and redroof inn for making a life long customer

Was this review helpful? Yes
David P, General Manager at Red Roof Inn - El Paso East, responded to this review

We truly appreciate your time in posting your review about our Hotel. "Making a life long customer", is the highest privilege a Hotel can obtain. Andy was pleased that you mentioned his service abilities. We look forward to serving you again soon here in El Paso or at any Red Roof Inn you may choose. More 

1 review
5 of 5 stars Reviewed December 21, 2014

The costumer service at this hotel was well above top notch and it is all due to Andy Marcel. He was very outgoing and tried his hardest to make me feel at home. i can honestly say i will be staying here again. i travel though here at least four times a year and this is my second time this... More 

Was this review helpful? Yes
David P, General Manager at Red Roof Inn - El Paso East, responded to this review

Thank you so much for your time in posting your review about Andy and the sincere interest he showed you. Andy was pleased to know he was able to made your stay remember able. Customer service is at the top of our list for customer satisfaction. We look forward to serving you again soon. More 

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Additional Information about Red Roof Inn - El Paso East

Address: 11400 Chito Samaniego Drive, El Paso, TX 79936-7421
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - El Paso East 2*
Number of rooms: 122
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Also Known As:
Red Roof Inn - El Paso East Hotel El Paso
El Paso Red Roof Inn
Hotel Style:
#2 Best Value Hotel in El Paso
#19 Business Hotel in El Paso

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