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Holiday Inn Express & Suites El Paso Airport Area

#18 of 81 Hotels in El Paso
Certificate of Excellence
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6666 Gateway East Blvd, El Paso, TX 79915
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Holiday Inn Express & Suites El Paso Airport Area
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Holiday Inn Express & Suites El Paso Airport Area
Holiday Inn Express & Suites El Paso Airport Area
Holiday Inn Express & Suites El Paso Airport Area
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75 reviews from our community

Traveler rating
    40
    23
    7
    0
    5
See reviews for
17
8
1
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I made a reservation several weeks prior to a two day stay. The rate was quoted and agreed upon as a state rate. Upon checkout this morning the rate for the second night was inflated by almost $30.00. When I asked for the bill to be corrected I was told the quoted rate could not be given. Never had something... More 

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Josie F, Thank you for taking the time to review the Holiday Inn Express & Suites El Paso Airport Area. I'm sorry to hear of the discrepancy that occurred with your bill. Unfortunately, as you didn't book directly with our hotel, I'm not certain what was discussed during your initial reservation and why it wasn't made more clear that... More 

Denver, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

the staff at this hotel is exceptionally friendly and professional they go out of their way to make guests fell welcome and are great at knowing how and where to find something. They really added to a great Sun Bowl weekend spent in El Paso. Im not sure how old the property is but it seems brand new!!!

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Pam W, Thank you for your feedback of the Holiday Inn Express & Suites El Paso Airport Area. I hope you enjoyed the SunBowl game and remember us for your next trip into El Paso. Kind regards Carleen G. General Manager More 

Temple, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've come to El Paso quite often on business trips. I've stayed in many hotels, yet the Holiday Inn Express to me is the best. The staff is very friendly and attentive. The rooms are spacious and clean, great hot breakfast, the fitness center is very nice and clean, and they have an outdoor swimming pool. As you enter the... More 

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Traveltime1973, Thank you for your great comments about our hotel and staff. Having great customer service is something that we strive for. Please know, we do have a shuttle that will take you anywhere within a three mile radius of the hotel. We look forward to your next stay. Sincerely, Carleen G. General Manager More 

Vienna, Virginia
Top Contributor
117 reviews 117 reviews
44 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed February 19, 2015

I stayed here twice on my last trip to the El Paso area and is my hotel of choice when I need to be near the airport or Fort Bliss. Great staff, clean rooms, spacious and convenient to what I need to do. If there is a downside, it would be the airport shuttle on weekends, which don't start running... More 

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TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Madhawk, Thank you for taking the time to review the Holiday Inn Express & Suites El Paso Airport Area. I'm so glad that you enjoyed the staff and clean rooms. I do apologize that our shuttle times did not work with your travel schedule. We look forward to hosting you again. Sincerely, Carleen G. General Manager More 

West Vancouver
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 4, 2015

Great hotel, clean, very friendly staff... All the hotels are in the same block ... But this was a great choice and cheaper than most of the others They did a decent breakfast but don't expect a full complete breakfast. Mostly all pre-made.

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Smalld, Thank you for reviewing the Holiday Inn Express & Suites El Paso Airport Area. I'm so glad you enjoyed our clean rooms and friendly staff. We hope to see you again. Thanks, Carleen G. General Manager More 

Arlington, Texas
Top Contributor
80 reviews 80 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 4, 2015

We stayed here both coming and going thru El Paso. The room was very comfortable. The breakfast was great and you had a good selection. The location was near many restaurants. They had a shuttle which would take you anywhere within a 3 mile radius if you were tired of driving yourself.

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Kbentley, Thank you for your review of the Holiday Inn Express & Suites El Paso Airport Area. We are pleased that you enjoyed our complimentary breakfast and shuttle. We hope to see you again soon! Kind thanks, Carleen G. General Manager More 

Detroit, Michigan
Top Contributor
52 reviews 52 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 18, 2014

Pros: Check In-the staff were friendly and efficient. Room-Almost new, clean and nothing missing. The area-many restaurants and shops near the hotel. Cons: It's on the I-10 service road and getting around can be tricky. When visiting El Paso, I plan to stay there again!

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Dan48331, Thank you for reviewing the Holiday Inn Express & Suites El Paso Airport Area. I'm pleased that you enjoyed our hotel so much and plan to return! We look forward to your next visit. Kind thanks, Carleen G. General Manager More 

Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 5, 2014

Recently stayed here for 4 days while on business. The front desk staff is extremely helpful and friendly. The building is clean and the room was very nice. The daily breakfast was great. Will stay here again anytime I'm back in El Paso for work. Great place!

Was this review helpful? Yes 1
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Travelguywv, Thank you for taking the time to review your stay at the Holiday Inn Express & Suites El Paso Airport Area. I'm glad that our friendly staff helped make your stay exceptional! We hope to see you again soon. Kind thanks, Carleen G. General Manager More 

Albuquerque, NM
Top Contributor
124 reviews 124 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed December 3, 2014

I picked the Holiday Inn Express - Airport, El Paso since it was located less than 10 minutes from the location of a business meeting the next day. I had selected a standard 2 bed room for one night. I discovered that there was not a desk or even a standard office chair. I had to prepare my presentation sitting... More 

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Mikejack52, Thank you for reviewing your stay at the Holiday Inn Express & Suites El Paso Airport Area. I'm pleased to hear that you found our biscuits and gravy to be exceptional, as well as our breakfast staff. I do apologize that you were not able to find a comfortable spot in your room to work on your presentation.... More 

Herndon, Virginia
Top Contributor
126 reviews 126 reviews
18 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed December 2, 2014

My family and I stayed here and it was fantastic. The price was better than most of its equivalent of hotels, and it was convenient to several shopping centers and the airport. I was initially concerned about the refinery just behind it, there was no noise or smell issues. The room was comfortable, the bathroom was clean, and the Internet... More 

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Apdemas, Thank you for your review of the Holiday Inn Express & Suites El Paso Airport Area. I'm glad that our hotel was able to exceed your expectations. We hope that you will allow us another chance to host you on your next trip to El Paso. Sincere thanks, Carleen G. General Manager More 

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