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Holiday Inn Express & Suites El Paso Airport Area

#20 of 81 Hotels in El Paso
Certificate of Excellence
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6666 Gateway East Blvd, El Paso, TX 79915
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Holiday Inn Express & Suites El Paso Airport Area
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Holiday Inn Express & Suites El Paso Airport Area
Holiday Inn Express & Suites El Paso Airport Area
Holiday Inn Express & Suites El Paso Airport Area
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80 reviews from our community

Traveler rating
    43
    23
    9
    0
    5
See reviews for
17
8
1
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • Japanese first
  • Spanish first
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    (17)
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    (23)
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TN
Top Contributor
52 reviews 52 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My first trip to El Paso on business and my stay couldn't have been better! Lovely, clean, and friendly hotel. Good breakfast and convenient to airport as well as downtown. Special THANKS to Gabby ! She was very helpful and kind in assisting me with directions to the tramway. I highly recommend this hotel.

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Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed everything, the room was very clean, fluffy pillows and comfy bed 😏.... had to wait an extra 25 mins for our room to be ready but it was worth the wait. Me and my husband love the cold and normally have the air on 62°-64°. The thermostat wouldnt go below 64° but it was fine. The pool was quite... More 

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Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I typically stay here for only one night prior to flying out of El Paso Airport early in the morning. The front desk is courteous and is bilingual in English and Spanish. I either drive or catch the free shuttle at 4 AM to the airport, so I've never had the breakfast. The rooms are nice with lots of the... More 

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TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Miles T, Thank you for sharing your feedback with us. I'm pleased that you enjoyed our proximity to the airport, shuttle and friendly staff. I do apologize that on your recent stay, noise negatively impacted your experience. I appreciate your comments as we work on improving our services. I hope you will remember the Holiday Inn Express & Suites... More 

Pewaukee, Wisconsin
Contributor
16 reviews 16 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was everything a traveler would want for accommodations and breakfast. Rooms were comfortable and clean and the breakfast bar was well stocked with decent tasting items and clean too. The entire staff were very friendly and helpful. The only drawback is a little noisy at the outside pool area because of Interstate 10. Definitely would recommend this hotel... More 

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TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear HotCorner3, Thank you for your review about how wonderful our team is. I will make sure to share these nice comments with them. We look forward to your next visit. Respectfully, Carleen G. General Manager More 

Pacific Grove, California
Top Contributor
53 reviews 53 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed April 10, 2015

For me, quality means knowing what you'll get and consistently getting it. I was caught off guard by my experience at this Holiday Inn Express. When I use this chain I always get a fridge and microwave in my room. Not at this hotel. This was an inconvenience to me and necessitated purchasing a cooler. The room was quiet and... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear SMB4_1958, Thank you for leaving a review, highlighting not only the bad but also the good points of your stay. We are glad you found our location convenient, the rooms clean and our staff friendly and helpful. We strive to accommodate all of our guests and their needs and we are disappointed that we did not meet your expectations.... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 19, 2015

I made a reservation several weeks prior to a two day stay. The rate was quoted and agreed upon as a state rate. Upon checkout this morning the rate for the second night was inflated by almost $30.00. When I asked for the bill to be corrected I was told the quoted rate could not be given. Never had something... More 

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TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Josie F, Thank you for taking the time to review the Holiday Inn Express & Suites El Paso Airport Area. I'm sorry to hear of the discrepancy that occurred with your bill. Unfortunately, as you didn't book directly with our hotel, I'm not certain what was discussed during your initial reservation and why it wasn't made more clear that... More 

Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed March 6, 2015

the staff at this hotel is exceptionally friendly and professional they go out of their way to make guests fell welcome and are great at knowing how and where to find something. They really added to a great Sun Bowl weekend spent in El Paso. Im not sure how old the property is but it seems brand new!!!

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TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Pam W, Thank you for your feedback of the Holiday Inn Express & Suites El Paso Airport Area. I hope you enjoyed the SunBowl game and remember us for your next trip into El Paso. Kind regards Carleen G. General Manager More 

Temple, Texas
Contributor
13 reviews 13 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

I've come to El Paso quite often on business trips. I've stayed in many hotels, yet the Holiday Inn Express to me is the best. The staff is very friendly and attentive. The rooms are spacious and clean, great hot breakfast, the fitness center is very nice and clean, and they have an outdoor swimming pool. As you enter the... More 

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TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Traveltime1973, Thank you for your great comments about our hotel and staff. Having great customer service is something that we strive for. Please know, we do have a shuttle that will take you anywhere within a three mile radius of the hotel. We look forward to your next stay. Sincerely, Carleen G. General Manager More 

Vienna, Virginia
Top Contributor
119 reviews 119 reviews
46 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 19, 2015

I stayed here twice on my last trip to the El Paso area and is my hotel of choice when I need to be near the airport or Fort Bliss. Great staff, clean rooms, spacious and convenient to what I need to do. If there is a downside, it would be the airport shuttle on weekends, which don't start running... More 

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TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Madhawk, Thank you for taking the time to review the Holiday Inn Express & Suites El Paso Airport Area. I'm so glad that you enjoyed the staff and clean rooms. I do apologize that our shuttle times did not work with your travel schedule. We look forward to hosting you again. Sincerely, Carleen G. General Manager More 

West Vancouver
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 4, 2015

Great hotel, clean, very friendly staff... All the hotels are in the same block ... But this was a great choice and cheaper than most of the others They did a decent breakfast but don't expect a full complete breakfast. Mostly all pre-made.

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TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Smalld, Thank you for reviewing the Holiday Inn Express & Suites El Paso Airport Area. I'm so glad you enjoyed our clean rooms and friendly staff. We hope to see you again. Thanks, Carleen G. General Manager More 

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