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All 80 El Paso hotels

Holiday Inn Express & Suites El Paso Airport Area

2.5 of 5 Hotel   |   6666 Gateway East Blvd, El Paso, TX 79915
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Ranked #19 of 80 Hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Madhawk Vienna, Virginia
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62 reviews from our community

Traveler rating
    32
    20
    6
    0
    4
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15
6
1
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vienna, Virginia
Top Contributor
100 reviews 100 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location - Just a few minutes to the airport. The staff was great and I slept very well. I didn't eat the breakfast because my flight left at 0-dark-30, but the breakfast room was spacious and clean. The drivers who picked me up when I dropped off the car and dropped me off when I left were professional and... More

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Madhawk, Thank you for leaving us a five star review! We are so glad that you found our staff here at the Holiday Inn Express & Suites El Paso Airport Area professional and friendly. We hope on your next visit you are able to join us for our hot complimentary breakfast. Kind thanks, Carleen G. General Manager More

Millville, New Jersey
1 review
3 of 5 stars Reviewed September 5, 2014

What brought me to El Paso was my fiancé, before his deployment. After flying here from NJ, I was very tired and ready to relax with him. I arrived at the hotel around noon. The staff member at the desk would NOT check me in early. (Without even checking first if my room was ready!) I was disappointed, and almost... More

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Jeannie S, Thank you for reviewing your stay at the Holiday Inn Express & Suites El Paso Airport Area. I'm glad that you found your room spacious and clean. However, I apologize on behalf of my staff for failing to provide you with exceptional service. It is always our goal to impress our guests, and I'm saddened that we... More

2 reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 23, 2014

Front desk put me in a room on first floor by eating area, I heard people talking very early, housekeepers were vacuuming right by my door, when I went out to check, employees were all eating breakfast, no one was at front desk, including manager, from breakfast area they told me to leave my key at counter, couldn't wait to... More

Was this review helpful? Yes 2
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear AnnahC2750VV, Thank you for reviewing your stay at the Holiday Inn Express & Suites El Paso Airport Area. I'm so sorry to hear that your experience at our hotel was less than exceptional. I have addressed your comments with my entire staff to ensure that future guests do not have the same experience. I hope that you will reconsider... More

Washington DC, District of Columbia
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 10, 2014

Booked because of proximity to airport for early morning flight, and was not disappointed. From hotel front door to airport front door took 5 minutes. Hotel was very quiet despite being right on I-10. Room was clean, spacious and modern. Despite complaints from other reviewers, I thought breakfast was fine, to include great Mexican sausage. Only two minor complaints: 1)... More

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear ADK28, Thank you so much for reviewing your stay with the Holiday Inn Express & Suites El Paso Airport Area. I'm so glad you enjoyed our location close to the airport and our complimentary breakfast. I apologize for the problems you had with our business center printer. I will address this right away to ensure others do not have... More

Pflugerville, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2014

Everything was fine except I thought the selection of breakfast was not right. They had gravy no bisquits, the bacon was very hard. Even the fresh fruit looked old to me. The best part of breakfast was the coffee. Other than that I enjoyed my one night stay on my way to Albuquerque!

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear K M, Thank you for your five star review! I'm pleased that you enjoyed your stay at the Holiday Inn Express & Suites El Paso Airport Area. Please accept my apologies that our complimentary breakfast was not to your liking. I will address your concerns with my breakfast staff at once. Please allow us another opportunity to host you.... More

Menifee, California
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 24, 2014

This seemed to be a newer hotel. It was very clean and we had no complaints about our stay. Check in was quick and easy. The room was clean and comfortable. The breakfast wasn't fabulous but it's just meant to be quick and do the job...which it did. It seemed to be in a safe area. This hotel was convenient... More

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TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Funsters3, Thank you for reviewing the Holiday Inn Express & Suites El Paso Airport Area. I'm pleased to hear that you enjoyed our convenient and safe location. We hope you will visit us again the next time you are passing thru El Paso. Kind thanks, Carleen G. General Manager More

Austin, Texas
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 12, 2014

Conveniently located to the airport and downtown. This is a clean, safe and comfy hotel. The staff are very attentive. The room was clean and very comfortable. I LOVE the pillows. This location has great views of the mountains too. Breakfast was so-so.

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear Rudyv3, Thank you for your review of the Holiday Inn Express & Suites El Paso Airport Area. I'm glad that you enjoyed a clean, safe and comfortable stay. I'm also glad that our staff helped to make your stay better. We hope to see you again soon! Warm thanks, Carleen G. General Manager More

Colorado
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 31, 2014

The rooms were very nice and bigger than most of the other HI Expresses I have stayed at. It isn't a 5 star hotel, obviously, but my Excellent rating come from the fact that the staff and facility were the nicest of this chain IMO. I had a really early flight so it was nice that they gave me a... More

Was this review helpful? Yes
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear One16thamish, Thank you for reviewing your stay at the Holiday Inn Express & Suites El Paso Airport Area. I'm thrilled to hear my staff made your stay exceptional. We hope to welcome you back again soon. Warm thanks, Carleen G. Assistant General Manager More

Pecos, Texas, United States
2 reviews
5 of 5 stars Reviewed February 24, 2014

My son just recently stayed here while on a tennis tournament in El Paso, upon arrival at home he noticed his phone was missing. I just wanted to say THANK YOU!!! "Luis" for getting his phone back to us...good to know that there are still HONEST people that will go out of their way to help others...thumbs up guys :)

Was this review helpful? Yes
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear guest, Thank you for your preference and your comments about our staff and our hotel. We look forward to hosting you again soon. Sincerely, Jorge Leon General Manager More

Georgetown, Georgia
1 review
5 of 5 stars Reviewed February 3, 2014

Great location with easy access to I-10 and the airport. The staff was outstanding...friendly and very helpful. The housekeeping staff did a great job in ensuring the room, lobby and breakfast area were clean. Very pleasant stay and after this experience I will seek out other Holiday Inn Express and Suites whenever I travel.

Was this review helpful? Yes
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review

Dear guest, Thank you for your great comments about our staff and our hotel. We take pride in providing excellent service to our clients. We look forward to hosting you again soon. Sincerely, Jorge Leon Holiday Inn Express & Suites El Paso Airport More

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Additional Information about Holiday Inn Express & Suites El Paso Airport Area

Address: 6666 Gateway East Blvd, El Paso, TX 79915
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites El Paso Airport Area 2.5*
Number of rooms: 102
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Also Known As:
Holiday Inn Express & Suites El Paso Airport Area Hotel El Paso
Holiday Inn Express And Suites El Paso Airport Area
Hotel Style
#16 Business Hotel in El Paso

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