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SpringHill Suites El Paso

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7518 Remcon Circle, El Paso, TX 79912
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1 room 1 guest
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SpringHill Suites El Paso
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80 Reviews from our TripAdvisor Community

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Traveler rating
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    12
    5
    2
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24
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (80)
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    (24)
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    (20)
All months
Level Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Average because lost several TV channels last night. When I told the front desk in the morning he all but called me a liar! So much for customer service. Other than that the room was OK, a newer SpringHill Suite but it is WAY out west of El Paso's downtown area.

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Raleigh
Level Contributor
6 reviews
3 of 5 stars Reviewed 2 weeks ago

I am not a picky eater. I understand that this was a free breakfast, but I have stayed here 2 separate times and the eggs were the texture of rubber! The breakfast sausage was sitting in cooled, solidified fat and the breakfast buffet was an absolute mess. Clearly the staff in charge of the breakfast area hate his/her job and... More 

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Level Contributor
10 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

Had a very pleasant second stay at this fine hotel. The room was very comfortable and roomy. The complimentary breakfast was very tasty. My kids went night swimming and only got out due to lightning. They loved everything about the hotel. I would highly recommend the Springhill Suites to anyone.

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abq, nm
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 31, 2015

My wife and I were in the El Paso area and decided on the springhill suites on Remcon due to its location. The first night was ok; however the second night (5/29) was horrific. A large group of folks decided to party in several rooms on our floor (4th) starting at about 10:30 pm. I tried calling the front desk... More 

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United States
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 29, 2015

We stayed for 4 nights at this location, as it was convenient for our group. Our first morning there was no hOt water. When my husband called the desk they said they would send someone up. An hour later, my hubby went down to the desk, only to learn maintenance didn't come in until later. It was fixed later in... More 

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Austin, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

I was traveling on state government business and had no problem procuring the state government rate. Besides, in every way the hotel was convenient to downtown, the University, and had restaurants and movie theaters right next door. Also, very quiet and clean room. Nice staff as well.

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Des Moines, Iowa
Level Contributor
145 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed May 1, 2015

Stayed here for 10k Marriott points on a drive from Phoenix to Dallas. The Marriott app is far inferior to the Hilton Honors app - I could not book through the app and choose my own room through the app. I had to call the number the app provided which directed me to corporate reservations which is far from ideal... More 

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San Antonio, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed April 28, 2015

I am retired from US military active duty and currently work for the US Army as a contractor, on official business. This hotel refused to honor the US government per-diem rate, since I am only a contractor. I am a Marriott Platinum member and average over 150 hotel stay nights a year, with the majority being in the Marriott chain.... More 

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Dallas, Texas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 19, 2015

Stayed one night in April 2015, Room 422. Room was nice and quiet for a good night's sleep. Room was nicely maintained with separate living room (couch, chair, and desk). Typical SpringHill breakfast - scrambled eggs, canadian bacon, fresh fruit, pastries, cereals. Great value for the price. About 30 minutes from the El Paso airport.

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Alpine, Texas
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 14, 2015

We usually stay next door at the sister facility, the Fairfield Inn, but all the rooms were booked. we arrived late at the Springfield and were given a handicapped room, probably the only room left. My husband was happy with all of the extra space. The room was clean and adequate. The next day we went down for breakfast, and... More 

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