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Hampton Inn & Suites El Paso West

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6411 South Desert Boulevard, El Paso, TX 79932
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Hampton Inn & Suites El Paso West
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Hampton Inn & Suites El Paso West
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186 reviews from our community

Traveler rating
    133
    43
    9
    1
    0
See reviews for
64
31
9
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (186)
  • Mar-May only
    (45)
  • Jun-Aug only
    (56)
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    (44)
  • Dec-Feb only
    (41)
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Lennon
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were there for family vacation, pool was nice great breakfast overall great experience arrived early had pre payed allowed to check in early pool and hot tub warm and clean nice assortment of breakfast items to choose from

Review collected in partnership with Hampton

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Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

We are extremely happy that your family vacation was a success while staying at our hotel. We appreciate the great review and we welcome you to stay with us the next time you visit our beautiful city. More 

Georgetown tx, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have had the opportunity to stay at several other area hotels, but because of the cleaniness, hospitality and service, I always choose this particular hotel several times a year. In the 3-4 years I have been staying at this hotel, the experience has been consistently excellent.

Review collected in partnership with Hampton

Was this review helpful? Yes
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

We want to Thank You for being a loyal customer of the Hampton Inn & Suites West El Paso. We appreciate the great review and we look forward to seeing you soon. More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were traveling through El Paso on a business trip, heading to Houston, when we encountered engine trouble. We ended up staying 8 days at this lovely Hampton Inn while the truck parts were ordered and repairs completed. The staff at this Hampton were amazing!!! They treated us like royalty, were so friendly and caring, and the manager Dominic shifted... More 

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Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

Absolutely Spectacular to hear this wonderful review of your stay with us. I love to hear how our Hamptonality attitude stood out for people.. We greatly appreciate the wonderful words and hope to see you again the next time you make it to El Paso.. More 

Top Contributor
127 reviews 127 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I was hesitant to stay in El Paso, but this Hampton was a gem and I will stay here again. I felt very safe. Location near the interstate was great. Our room was clean and comfortable and I could see our car from the room, which I like. Breakfast was ample, and I liked making a Texas waffle! Every employee... More 

Was this review helpful? Yes
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

We are very happy to hear that you enjoyed your stay with us. We are very proud of our hotel and we love our guests. We can't wait to see you in the future. More 

New Mexico, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Medical Stay: No smoking! No pets (animal dander) so no problems with asthma or hives. Cleanest Hampton Inn ever! Near Westside-El Paso Medical and Hospitals. Staff is extra helpful and caring! Would prefer bedroom to have a divider between living room in the suite but was not a problem.

Review collected in partnership with Hampton

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Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

We greatly appreciate your business and love to hear that we are doing a great job to satisfy our guests. You all mean very much to us and we love having you here!! More 

United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great location! Beautiful view(s) of the West side from 4th Fl room. Drive to Bliss each morning was via the Mountain Loop - Awesome Drive. Fantastic Staff, all shifts. Dom and Mitch, don't get them confused ... haha, though they look alike they aren't related. These cool dudes provided excellent custsvc along with Dana as well; very friendly and courteous... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

That is really great to hear!! We love to show our Hamptonality spirit and make sure the guest had a great stay. Dom and Mitch are great at what they do.. yes, it is hard, but don't get them mixed up! :-) Thank You for your great words and they will be shared with the entire staff. More 

Zionsville, Indiana, United States
Top Contributor
65 reviews 65 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here two separate times on our trip to NW Texas/SE New Mexico. The staff here is so nice. We had everything we needed and then some. The breakfast was also great. Lots of choices that pleased even my picky kids. The pool was nice ... maybe even too clean as the chlorine was a bit potent. :) There... More 

Was this review helpful? Yes
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

Thank You very much for the great review. We love to hear when our guests have a Hamptonality stay and we hope to see you again very soon. More 

Minneapolis, Minnesota
Top Contributor
201 reviews 201 reviews
52 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location was ideal for a family funeral so I booked 4 rooms with cash and points. We had stayed here in July based on the Trip Advisor ratings. This time our king room seemed small and shabby. Art was missing from one wall and the room seemed drab. The eyelet duvet cover was a little scratchy on my skin... More 

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Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

We greatly appreciate the information regarding your stay with us. We have very high standards that we follow to make sure we are giving our guests the best possible comfort and customer service. We hope that you will give us another try when you are in our neck of the woods again. More 

Roswell, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

The hotel was great the beds soft the pillows are wonderful! The staff was friendly and helpful everyone had a smile on their face! Overall great stay! The room was clean a spacious we had 5 people in one room and where not tripping over each other. The kids had a blast in the pool, it was not over crowded.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

We appreciate you staying with us here at the Hampton Inn & Suites West El Paso. We are very pleased to know that you enjoyed your stay and we can't wait for you to return. More 

Niceville Florida, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 2, 2015

I haven't stayed at a nicer Hampton Inn. Every one of the staff I talked with were cheerful, professional, and went out of their way to make sure that everything was as good as it could be. I really like how the beds and toilet are not up against the wall of an adjacent room, and the power ports and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

We want to Thank You for staying with us and we are very glad that you enjoyed your stay. It is our goal to make sure that every guest has a comfortable and enjoyable stay everytime they stay with us. We hope to see you again very soon. More 

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