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Fairfield Inn & Suites El Paso

#16 of 81 Hotels in El Paso
Certificate of Excellence
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7514 Remcon Circle, El Paso, TX 79912
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Fairfield Inn & Suites El Paso
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Fairfield Inn & Suites El Paso
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90 reviews from our community

Traveler rating
    43
    34
    11
    1
    1
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23
15
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Detroit, Michigan
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

Stayed here with my family for a night and was pretty impressed. The staff was fine and the rooms were of good standard quality as well. The breakfast was typical of a Fairfield so that equates to being good for me. Liked the fact they were easily accessible off the highway.

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FFISEPGM, Manager at Fairfield Inn & Suites El Paso, responded to this review

Thank you for your feedback, it is appreciated and it will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We hope to see you again if your travel brings you back to El Paso. More 

Beloit, Ohio, United States
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our first trip to El Paso and our first time at Fairfield Inn. This hotel was very clean, up-to-date and has a very friendly staff. They have a Very nice breakfast bar including eggs, meat, hot & cold cereal, waffles, bagels, toast, etc. not your usual hotel breakfast fair. There are plenty of nearby restaurants as well as... More 

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Hyattsville, Maryland
Top Contributor
53 reviews 53 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 27, 2015

Stayed here a couple nights for business in March of 2015. No major complaints about the property, but it is just a little rough around the edges and needs a refresh (see pictures). It's an easy 10 minute drive downtown and there are plenty of options in the immediate area for food, although they are, in large part, national chains.... More 

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FFISEPGM, Manager at Fairfield Inn & Suites El Paso, responded to this review

Thank you for taking the time to submit a review. It is nice to hear our staff treated you well. I wanted to let you know that our property is being renovated later in the year but in the mean time we will fix all those details that you found in the room. I hope next time you are in... More 

Fort Lauderdale, Florida
Top Contributor
113 reviews 113 reviews
67 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed March 26, 2015

I had business here and was without a vehicle. That was difficult as it was pretty hot and walking to any restaurant was quite a hike. The hotel provides no local shuttle. The bed was very comfortable. Nice flat screen TV. The room was very dark. Lighting was just not that great. The A/C was very noisy, as most like... More 

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FFISEPGM, General Manager at Fairfield Inn & Suites El Paso, responded to this review

Thank you for your review. I am glad to know our staff treated you well. For our guest’s convenience, we have amenities available at the front desk (such as lotion, shower caps, q tips) and more. I will meet with my team to address all your concerns and see what we can do to improve. Thanks you again for your... More 

Charlottesville, Virginia
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 23, 2015

We enjoyed this very clean up to date hotel. The bed was the best we have had on this long road trip. All the public areas were also very clean. We had to depart before the breakfast was supposed to be available. However when we went down at 6:30 the breakfast lady was starting to set up so we were... More 

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Top Contributor
145 reviews 145 reviews
49 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 20, 2015

I don't normally stay at Fairfield but was pleased with the attention and stay. The room was standard, simple, clean, well lit. The bathroom was clean with good hot water in the shower. The internet was free and fast. The staff was friendly and attentive. The breakfast area appeared clean and well stock with tasty food. Our conference room was... More 

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Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 10, 2015

This is the third time I have stayed at this hotel. I will return, as the rates are reasonable and the staff is very friendly and helpful. Breakfast is very nice and the lady who runs the breakfast in the morning is very good. She does an excellent job of preparation. Will be back

Was this review helpful? Yes 2
FFISEPGM, General Manager at Fairfield Inn & Suites El Paso, responded to this review

Thank you for the wonderful comments regarding your stays with us. We strive to deliver a great guest experience for all our guests. My Breakfast Ambassador will be thrilled with your comments. We look forward to seeing you again in the future when in El Paso. If there is anything I can ever do please contact me. Anthony Montez General... More 

New Mexico
Top Contributor
101 reviews 101 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 18, 2015 via mobile

Nice enough and a good price for the 65+ people roomy, clean, comfy bed and large shower. But it was hard to regulate the room temperature so it was either too warm or too cold. I could hear the interstate traffic most of the night. So it was not that restful. The breakfast was ample and there we're scrambled eggs... More 

Was this review helpful? Yes 1
FFISEPGM, General Manager at Fairfield Inn & Suites El Paso, responded to this review

Thank you for your comments regarding your experience with us. We apologize if you were not able to get sleep due to the freeway. Being located by freeway for easy access if sometimes difficult as half of the hotel is located facing the freeway. We will look to see what can be done to remedy the situation. Thank you for... More 

San Antonio, Texas
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 9, 2015

I have stayed at this property over a dozen times when I am in El Paso for work or to see family. And always try to stay at a Marriott wherever I go. They have always filled my needs which is why I come back every time. However after a one night stay night before last I started noticing some... More 

Was this review helpful? Yes 5
Fort Worth, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2014

I stayed at this hotel on december 20 through the 22, 2014. This hotel offfers an excellent value, is comfortable and clean. The staff was nice and the included a hot breakfast was just another nice perk offered by this chain. Next time I am in El Paso I will stay there.

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