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All 78 El Paso hotels

Holiday Inn Express Hotel & Suites El Paso

2.5 of 5 Hotel   |   7935 Artcraft Road, El Paso, TX 79932
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Holiday Inn Express Hotel & Suites El Paso
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Ranked #11 of 78 hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Torreonera Torreón
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  • Reviews (44)
  • Photos (24)
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  • Room tips (9)
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44 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travel to El Paso at least 4 times a year and we always try to stay here every time. Aside from being one of the newest hotels in this area, it is well maintained to keep a NEW LOOK! We travelled with my parents and we have 2 kids. Veronica was excellent in her customer service, we arrived earlier... More

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Forney, Texas
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I s stayed at this property for Oconee night W my son on a trip to visit baseball parks. The property is very nice. I was concerned because El Paso is close to Juarez and there are some issues if you get off the beaten path. However this property is nice and in a good area. Rudy's BBQ was close... More

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Arlington, Texas
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 19, 2014

I usually stay at a property next door to this Holiday Inn, but they were full, so I gave the Holiday Inn Express a chance. First of all, I like the location west of town. As a single female traveling alone on business, I always feel safe in this area. The hotel was clean, the staff was friendly, and I... More

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Fallbrook, California
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 25, 2014

This property seemed either very new, or very well taken care of. Staff was friendly and helpful. Rooms were clean and comfortable. There was a guest laundry on the second floor, and the parking lot was either generous, or they just weren't all that busy on a Friday night.

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Ottawa, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 19, 2014

Stayed here while in transition from Mexico with a dog. Everyone was really nice front desk staff accommodating with anything you need. Plenty if parking. Many things to do here like a pool hottub the elevators one of then is broken but there was no wait for us so that didn't bother me. Didn't make it to breakfast but over... More

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Sydney, Australia
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 2, 2014

Front desk staff very helpful, unable to check in early so went shopping down the road at the El Paso outlet shoppes. Clean room and pool area. Rudys BBQ across the road. Breakfast was fresh and well presented.

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Plainview, NY
Top Contributor
97 reviews 97 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 29, 2014

I had read reviews saying this hotel was new, pristine, etc., but I was still pleasantly surprised at how lovely it was. The room was spacious and absolutely immaculate, from the bedding to the carpet to the bathroom. The front desk honored my request for the top floor, giving me a far corner room that was wonderfully quiet. The bed... More

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13 reviews 13 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed March 15, 2014

We purchased our stay through Hotwire. Upon arrival, the people ahead of us were given coupons for free breakfast buffet. When it was our turn to check in, we were told breakfast would be at the restaurant but we weren't given any coupons! In the morning, we were informed breakfast was $8 for kids and $10 for adults. We've been... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites El Paso, responded to this review

Dear Spunkypnay, Thank you for taking the time to provide feedback on your stay. It is unfortunate the confusion with breakfast service prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments... More

15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 27, 2014

My family and I stayed in Valentine's Weekend, only passing thru. We arrived very late at night, exhausted and most of us sick with the flu. It was really nice to arrive to what looked like a brand new hotel. The rooms are spacious, comfy beds, top-knotch tech (loved the light switches by the door with the "do not disturb"... More

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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 20, 2014

Hotel was very clean it was a non-smoking hotel. Had a very good night sleep. Rudy Bar-b-q right across the street had good food for supper. Was west bound so easy to get back to I10 west from the hotel.

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Additional Information about Holiday Inn Express Hotel & Suites El Paso

Address: 7935 Artcraft Road, El Paso, TX 79932
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites El Paso 2.5*
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24 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (25)
Room/suite (10)
Dining (2)
Pool/beach area (2)
Hotel & grounds (6)
Other (5)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#9 Family Hotel in El Paso #12 Business Hotel in El Paso
Hotel Class
Official Description (provided by the hotel)
The newest addition to the west side, the Holiday Inn Express & Suites El Paso West is conveniently located off I-10 just minutes from the Sunland Park Race Track and Casino, the Outlet Shoppes at El Paso, Transmountain Tramway, Western Playland Amusement Park and the border crossing to Juarez, Mexico. The hotel is located on the west side of El Paso with a spectacular view of the Franklin Mountains.We provide transportation to many of the companies within a 5 mile radius including: ADP, Helen of Troy, Hoover Company, AT&T, State Farm, Cardinal Health and El Paso Community College NW Campus. We are just minutes from the University of Texas at El Paso (UTEP) and the El Paso Convention Center. We also provide lodging to Biggs Army Field and Fort Bliss.Relax in your own elegant room featuring stylish décor and amenities, including a microwave, refrigerator, free wired and wireless high-speed Internet access, executive desk, cable TVs, and the best night s sleep you ve had in weeks. If you re hungry, we are within walking distance to many restaurants. Enjoy a swim in our crystal-clear outdoor pool or energize in our Fitness Center. Polish that presentation in the business center and we even have the right space for your professional meeting. We re here, ready with all you need to make your trip to El Paso a success. ... more   less 
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