We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 79 El Paso hotels

Holiday Inn Express Hotel & Suites El Paso

2.5 of 5 Hotel   |   7935 Artcraft Road, El Paso, TX 79932
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites El Paso to your Saves list
Holiday Inn Express Hotel & Suites El Paso
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
89%
Ranked #15 of 79 Hotels in El Paso
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 10, 2014
Sylviaq2 Novi, Michigan
Write a Review

47 reviews from our community

Traveler rating
    27
    15
    3
    1
    1
See reviews for
18
4
2
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Novi, Michigan
Senior Contributor
23 reviews 23 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 10, 2014

Very friendly staff, attentive and helpful. Our room was extremely clean. Our coffee maker was a single brewer and actually brewed good coffee and fast ,the refrigerator was the best we have ever had in all our travels. The temperature cooled our water bottles and food we had stored! The breakfast was very good, fresh food and attentive hostess's. In... More

Was this review helpful? Yes
Ciudad Juárez, Mexico, Mexico
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 3, 2014

Excellent facilities and very clean hotel. Continental breakfast offered some great options and the rooms were clean comfortable. I understand that this hotel is somewhat new and may explain why it is in such great shape. The swimming pool is flawless and overall I'm very pleased with the hotel facilities. Unfortunately my experience with the staff was the complete opposite,... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites El Paso, responded to this review

Dear Carlos M, Thank you for your review regarding your recent stay at Holiday Inn Express Hotel & Suites El Paso, TX . It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look... More

Contributor
20 reviews 20 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 3, 2014

I didn't expect much really, we were passing through, but the hotel was clean, our rooms were clean and well priced, can't complain, I recommend this hotel, this was the best hotel we stayed at on our 12 day roadtrip, we stayed at all holiday inns expresses and this one is how the others should be, clean and comfortable

Was this review helpful? Yes
Torreón
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 10, 2014

We travel to El Paso at least 4 times a year and we always try to stay here every time. Aside from being one of the newest hotels in this area, it is well maintained to keep a NEW LOOK! We travelled with my parents and we have 2 kids. Veronica was excellent in her customer service, we arrived earlier... More

Was this review helpful? Yes
Forney, Texas
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 3, 2014

I s stayed at this property for Oconee night W my son on a trip to visit baseball parks. The property is very nice. I was concerned because El Paso is close to Juarez and there are some issues if you get off the beaten path. However this property is nice and in a good area. Rudy's BBQ was close... More

Was this review helpful? Yes
Arlington, Texas
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 19, 2014

I usually stay at a property next door to this Holiday Inn, but they were full, so I gave the Holiday Inn Express a chance. First of all, I like the location west of town. As a single female traveling alone on business, I always feel safe in this area. The hotel was clean, the staff was friendly, and I... More

Was this review helpful? Yes
Fallbrook, California
Top Contributor
51 reviews 51 reviews
47 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 25, 2014

This property seemed either very new, or very well taken care of. Staff was friendly and helpful. Rooms were clean and comfortable. There was a guest laundry on the second floor, and the parking lot was either generous, or they just weren't all that busy on a Friday night.

Was this review helpful? Yes
Ottawa, Canada
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 19, 2014

Stayed here while in transition from Mexico with a dog. Everyone was really nice front desk staff accommodating with anything you need. Plenty if parking. Many things to do here like a pool hottub the elevators one of then is broken but there was no wait for us so that didn't bother me. Didn't make it to breakfast but over... More

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 2, 2014

Front desk staff very helpful, unable to check in early so went shopping down the road at the El Paso outlet shoppes. Clean room and pool area. Rudys BBQ across the road. Breakfast was fresh and well presented.

Was this review helpful? Yes
Plainview, NY
Top Contributor
103 reviews 103 reviews
19 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed March 29, 2014

I had read reviews saying this hotel was new, pristine, etc., but I was still pleasantly surprised at how lovely it was. The room was spacious and absolutely immaculate, from the bedding to the carpet to the bathroom. The front desk honored my request for the top floor, giving me a far corner room that was wonderfully quiet. The bed... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Holiday Inn Express Hotel & Suites El Paso, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Hotel & Suites El Paso? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites El Paso

Address: 7935 Artcraft Road, El Paso, TX 79932
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites El Paso 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, IHG, Expedia, Tingo, Hotels.com, Priceline, Odigeo, Agoda and Venere so you can book your Holiday Inn Express Hotel & Suites El Paso reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

29 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (12)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in El Paso with
any amenities