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All 80 El Paso hotels

Holiday Inn Express Hotel & Suites El Paso

2.5 of 5 Hotel   |   7935 Artcraft Road, El Paso, TX 79932
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Ranked #15 of 80 Hotels in El Paso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
TeadaCailin Berlin, Germany
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49 reviews from our community

Traveler rating
    28
    16
    3
    1
    1
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18
5
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berlin, Germany
Top Contributor
115 reviews 115 reviews
67 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose this hotel after a bad experience at another hotel across town. The Holiday Inn Express was a welcome change. The rooms were super clean and big, the wifi was fast, and the bed was so comfortable. We enjoyed the variety at breakfast (especially healthier options like oatmeal and greek yogurt) and the snacks at night (lemonade and cookies).... More

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McAllen, Texas
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 16, 2014

Just what is needed in a hotel! Clean rooms, comfortable beds, silence and time to enjoy. Close to shopping mall and outlets if needed. Decided to stay here in order to change atmosphere from the one close to the airport. By far this worth the drive!

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Novi, Michigan
Senior Contributor
23 reviews 23 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 10, 2014

Very friendly staff, attentive and helpful. Our room was extremely clean. Our coffee maker was a single brewer and actually brewed good coffee and fast ,the refrigerator was the best we have ever had in all our travels. The temperature cooled our water bottles and food we had stored! The breakfast was very good, fresh food and attentive hostess's. In... More

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Ciudad Juárez, Mexico, Mexico
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 3, 2014

Excellent facilities and very clean hotel. Continental breakfast offered some great options and the rooms were clean comfortable. I understand that this hotel is somewhat new and may explain why it is in such great shape. The swimming pool is flawless and overall I'm very pleased with the hotel facilities. Unfortunately my experience with the staff was the complete opposite,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites El Paso, responded to this review

Dear Carlos M, Thank you for your review regarding your recent stay at Holiday Inn Express Hotel & Suites El Paso, TX . It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look... More

Contributor
20 reviews 20 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 3, 2014

I didn't expect much really, we were passing through, but the hotel was clean, our rooms were clean and well priced, can't complain, I recommend this hotel, this was the best hotel we stayed at on our 12 day roadtrip, we stayed at all holiday inns expresses and this one is how the others should be, clean and comfortable

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Torreón
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 10, 2014

We travel to El Paso at least 4 times a year and we always try to stay here every time. Aside from being one of the newest hotels in this area, it is well maintained to keep a NEW LOOK! We travelled with my parents and we have 2 kids. Veronica was excellent in her customer service, we arrived earlier... More

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Forney, Texas
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 3, 2014

I s stayed at this property for Oconee night W my son on a trip to visit baseball parks. The property is very nice. I was concerned because El Paso is close to Juarez and there are some issues if you get off the beaten path. However this property is nice and in a good area. Rudy's BBQ was close... More

Was this review helpful? Yes 1
Arlington, Texas
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 19, 2014

I usually stay at a property next door to this Holiday Inn, but they were full, so I gave the Holiday Inn Express a chance. First of all, I like the location west of town. As a single female traveling alone on business, I always feel safe in this area. The hotel was clean, the staff was friendly, and I... More

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Fallbrook, California
Top Contributor
55 reviews 55 reviews
51 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 25, 2014

This property seemed either very new, or very well taken care of. Staff was friendly and helpful. Rooms were clean and comfortable. There was a guest laundry on the second floor, and the parking lot was either generous, or they just weren't all that busy on a Friday night.

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Ottawa, Canada
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 19, 2014

Stayed here while in transition from Mexico with a dog. Everyone was really nice front desk staff accommodating with anything you need. Plenty if parking. Many things to do here like a pool hottub the elevators one of then is broken but there was no wait for us so that didn't bother me. Didn't make it to breakfast but over... More

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Additional Information about Holiday Inn Express Hotel & Suites El Paso

Address: 7935 Artcraft Road, El Paso, TX 79932
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites El Paso 2.5*
Number of rooms: 96
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