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Days Inn El Paso East

2.0 of 5
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10635 Gateway West, El Paso, TX 79935
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Days Inn El Paso East
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Ranked #54 of 81 Hotels in El Paso
A recent review
3 of 5 stars reviewed 1 week ago
ScubaJack3114 Dallas, Texas
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137 Reviews from our TripAdvisor Community

Traveler rating
    21
    35
    38
    23
    20
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57
21
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Albuquerque, New Mexico
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

stayed here for one night recently. Days inn was near where we wanted so we decided to stop in after several other places were full. the carpet was dirty and there were crumbs and food on the floor. i cannot say anything about the shower since we didnt use it based on the cleanliness of the room. the bed was... More 

Was this review helpful? Yes
David B, General Manager at Days Inn El Paso East, responded to this review

We are very sorry you were not satisfied with the cleanliness of your room during your recent stay at our hotel. The complete satisfaction of our guests is very important to us. Our housekeeping inspection process was certainly lacking and your comments will be brought to the attention of our housekeeping department. We hope you will continue to choose Days... More 

Dallas, Texas
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

While driving to California for vacation need a inexpensive place for over night rest. This small motel on the interstate fit the bill perfectly. It was quite and clean. I was able to book a non smokers room. There was a walk-mart for incidentals next door and plenty available places for food.

Was this review helpful? Yes
David B, General Manager at Days Inn El Paso East, responded to this review

Thank you for your kind words about your recent stay at our hotel. We strive to offer the best value for the best price. We are glad to hear that we were able to do so. Thank you for choosing our hotel and we hope to see you again in the near future. Sincerely, David N Barela General Manager More 

Lubbock, Tx
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this motel several times because the location is convenient and the price is right - however - they need to retrain their housekeepers!! Found chips, cup lid and straw, and cigar wrapper under the desk! Bathroom floor did not appear to have been swept or mopped.

Was this review helpful? Yes
David B, General Manager at Days Inn El Paso East, responded to this review

Thank you for bringing the cleanliness issues you encountered to our attention. We will certainly share your comments with our housekeeping staff. Clearly there is room for improvement. We thank you for your patronage and we hope to see you again in the near future. Sincerely, David N Barela General Manager More 

Pearl River
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Room was clean and pleasant. Beds were very comfortable. Hotel is close to dining and shopping. Was even able to park our small moving truck on site. Highly recommend.

Review collected in partnership with Days Inn

Was this review helpful? Yes
David B, General Manager at Days Inn El Paso East, responded to this review

Thank you for taking the time to comment on your recent stay. We are pleased to hear that you enjoyed your stay. It is always our goal to provide the best possible service for our guests. Again thank you and we hope to see you again in the near future. Sincerely, David N Barela General Manager More 

Manitoba, Canada
1 review
4 of 5 stars Reviewed April 7, 2015

Liked the bed and the room...there is no place to sit down to have breakfast, so we stood up..but it was a pleasant day, and the office door was open to the street...all good...

Review collected in partnership with Days Inn

Was this review helpful? Yes
David B, General Manager at Days Inn El Paso East, responded to this review

Thank you for your kind words regarding your recent stay at our hotel. It is gratifying to hear that our efforts to provide the best possible service for our guests have succeeded. Thank you again and we hope to see you soon. Sincerely, David N Barela General Manager More 

Chihuahua, Mexico
1 review
3 of 5 stars Reviewed April 6, 2015

the room was old and dirty , we were in 343 and had an annoying noise throughout the day , especially at night let not sleep. I will notify the manager on duty but did nothing .

Review collected in partnership with Days Inn

Was this review helpful? Yes
David B, General Manager at Days Inn El Paso East, responded to this review

We are sorry to hear that you were not satisfied with your recent stay at our hotel. We place a high emphasis on cleanliness and there is no excuse to be deficient in this area. We will share your comments with our housekeeping department. Plans are underway to modernize our room furnishings. We thank you for your comments and hope... More 

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