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Doubletree Hotel El Paso Downtown/City Center

#18 of 81 Hotels in El Paso
Certificate of Excellence
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600 N. El Paso Street, El Paso, TX 79901
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Bed & Breakfast Package
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1 room 1 guest
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Doubletree Hotel El Paso Downtown\/City Center
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535 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Doubletree Hotel El Paso Downtown/City Center
See the most recent reviews
1 review
4 of 5 stars Reviewed February 2, 2015

The Doubletree Hilton is centrally located within walking distance of the convention Center, Baseball Park, Holocaust Musum and several other attractions. It is convenient to both the West side and East side of El Paso as it is about a block away from Interstate 10 with easy access to either direction. The Complimentary Parking is convenient and covered. The parking... More 

Review collected in partnership with DoubleTree by Hilton

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Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 29, 2015

My hotel room was clean and comfortable. I like the location in central downtown El Paso. If the City of El Paso ever finishes the construction in the downtown area it will add to the experience. Drawbacks were that my television reception was not the greatest and kept freezing. I stayed on the 12th floor which is an up grade... More 

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Houston
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed January 26, 2015

I wrote a positive review weeks but indicated that there were hot water issues. I just completed my fifth stay. Every stay has been characterized by inadequate hot water. Do not stay at this hotel if you are an honors member and plan to be placed on their honors floor. Their boiler system is antiquated and cannot get hot water... More 

Was this review helpful? Yes
Eric_Jimenez, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

I would like to apologize for the issues you have been experiencing with the hot water. Our engineering manager has been working with an outside company to try and resolve these issues as soon as possible. More 

Lexington, Kentucky
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 24, 2015

This hotel was very clean and looked nice, almost trendy. The location was central as well. Unfortunately we had to change rooms because there was a function at the hotel and we heard loud thumping music. Even after we changed rooms, it was quite loud. Worse yet, when we tried to shower in the morning there was NO HOT WATER!... More 

Was this review helpful? Yes
Eric_Jimenez, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

Thank you for writing a review for us. I apologize about the incoveniences you experienced while staying with us. Maintenance has been notified about the water issues and they are working with an outside company to resolve this. More 

Level Contributor
197 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed January 21, 2015

This hotel is modern, friendly, and has a great restaurant. Not easy to find in Downtown El Paso. My room was clean and the bed was fantastic. Bathroom more than adequate. The room was more than adequate size. The restaurant is terrific! My lobster ravioli was wonderful and the huevos rancheros in the morning rocked! Stay here!

Was this review helpful? Yes
Eric_Jimenez, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

Thank you for the review. The lobster ravioli is really good. Changes to the menu will be coming up pretty soon. Stay tuned for some delicious additions! More 

Houston, United States
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed January 20, 2015

Hotel staff very friendly, warm cookie always nice way to end the day. Breakfast buffet offers many choices, plus omelette station. Rooms are spacious and well maintained. Parking in hotel garage somewhat tight as parking spaces are very close together.

Review collected in partnership with DoubleTree by Hilton

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Eric_Jimenez, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

We appreciate your feedback. Thank you for the great review! More 

1 review
5 of 5 stars Reviewed January 4, 2015

This hotel is really good. The employees were very helpful. We needed more towels and they provided them right away. The hotel is of top quality. You really get your money worth. I strongly recommend it.

Review collected in partnership with DoubleTree by Hilton

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Eric_Jimenez, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

Thank you for taking time to write a review for us, we really appreciate it. More 

Suzhou, China
Level Contributor
190 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 stars Reviewed January 4, 2015

This is an older property, but very nice remodeling job in the rooms. We had a room with two double beds. They were a bit small, but high in comfort. The design of the decor was stunning and well appointed. The service was great in the breakfast bar and at the front desk, although the options for the breakfast was... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 30, 2014

I had a two night stay at the Double Tree Hilton in down town El Paso, Texas. I enjoyed the hospitality and service that I received from the hotel staff during my stay. I would highly recommend this hotel to anybody who travels to El Paso, Texas.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
San Antonio, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 29, 2014

Very quit and comfortable room. I loved the king bed and the quality of the sheets. The view is gorgeous. The location is perfect. I would recommend this hotel. The only bad experience I had with this hotel was the elevator and the the water in the shower was not hot enough.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
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