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Doubletree Hotel El Paso Downtown/City Center

#15 of 81 Hotels in El Paso
Certificate of Excellence
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600 N. El Paso Street, El Paso, TX 79901
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Doubletree Hotel El Paso Downtown/City Center
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Doubletree Hotel El Paso Downtown/City Center
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459 reviews from our community

Traveler rating
    188
    158
    63
    31
    19
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235
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albuquerque, New Mexico
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was a little reluctant to stay here after I heard about the lack of hot water in the mornings and the "tight" parking garage. Since it was within walking distance to the National bowling tournament I decided to stay here with three other couples. The experience was fantastic! Easy, prompt courteous check-in, the parking garage was not unlike any... More 

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San Antonio,TX
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

After an 8 hr drive through heavy rain from San Antonio, TX, we were looking forward to a restful night. At 9 pm check in, the front desk said there was an "event" later in evening on 17th floor, but our reserved room on 16th floor (Hilton Honors Floor) Room1603, was located away from the event for more privacy. Turns... More 

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Eric_Jimenez, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

I am very sorry for the noise issues that you experienced during your stay. We work diligently with our staff to ensure each of our guests are respectful of others, while still enjoying their stay or special event. We regret you experienced a noise level that made your stay unpleasant. We hope you will stay with us again the next... More 

San Francisco, California
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is in a great location to downtown. Even spent some time in the fitness center, which was well equipped and very well maintained. Staff was friendly and attentive. The rooms were clean and well dressed. Room service was extremely prompt and very delicious.

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Appleton
1 review
5 of 5 stars Reviewed 1 week ago

My stay at this hotel was excellent The staff made us feel very welcomed. The staff in the restaurant and bar area went above and beyond to make sure you were well taken care of. The accommodations were super. We enjoyed our stay. If in the El Paso area we will be back.

Review collected in partnership with DoubleTree by Hilton

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Crestview Hills, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

Great experience. Very friendly and professional staff. Clean hotel, great food, excellent service. In El Paso for the USBC Bowling Tournament and the location was perfect. Transportation was provided to the Convention Center. Will stay here again if ever in El Paso.

Review collected in partnership with DoubleTree by Hilton

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Scottsdale, United States
1 review
4 of 5 stars Reviewed 1 week ago

My wife and I were somewhat disappointed with our recent stay at what appeared to be a recently renovated Double Tree Hotel.. We would not recommend eating in the dinning room for breakfast, the service and food was disappointing.

Review collected in partnership with DoubleTree by Hilton

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Carrollton, Texas
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The Banquet staff at the Double Tree by Hilton El Paso was amazing from start to finish....all aspects - the meals, friendliness, courtesy, efficiency etc.....Led by Ms. Lynn Dornau.... Also the shuttle driver WAS AMAZING....his name is GILBERT - he is knowledgable, friendly and VERY well spoken....the capital letters are to lay emphasis on the awesome impression that he left... More 

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Mascoutah, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was very clean and the entire staff was extremely friendly. The Fire Restaurant at the hotel was very good for breakfast and dinner. The rooms were clean and spacious. I would definitely recommend this hotel when visiting El Paso.

Review collected in partnership with DoubleTree by Hilton

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Red Deer, Alberta
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I spent five days at the El Paso Doubletree, with our room booked on Hilton Honors points. We had a double queen room on the seventh floor where the fitness room and access to the pool is located. The room was pretty basic but clean. Everything was in working order including; the TV, room clock, iron &... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

A great staff! Easy to wake up in the mornings, the showers are cold! If you want to eat dinner in the hotel be prepared for a long wait. Hotel is in a great location downtown to all the art and cultural sites, and there are great restaurants near-by.

Review collected in partnership with DoubleTree by Hilton

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