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Doubletree Hotel El Paso Downtown/City Center

#17 of 81 Hotels in El Paso
Certificate of Excellence
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600 N. El Paso Street, El Paso, TX 79901
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1 room 1 adult
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Doubletree Hotel El Paso Downtown\/City Center
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603 Reviews from our TripAdvisor Community

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Okemos, Michigan
Level Contributor
173 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed one night while traveling. The hotel was very convenient to I-10. Check in was fast and friendly, we were upgraded to a room on the 15th floor. Parking is free. Room was clean and comfortable. Water pressure and hot water had been mentioned as an issue by previous reviewers, but both were fine during our visit. Bed and bedding... More 

Helpful?
Thank glacial_erratic
Washington DC, District of Columbia
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Wifi could use some speed and strength but otherwise a good bet. Rooms are clean and nice with views. Service is friendly. Small gym. Roof deck and pool seem nice though no chance to use. Decent breakfast buffet. There is a mini Starbucks cafe in the lobby.

Helpful?
Thank Abbeyny
Las Cruces, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Went on business. Warm and efficient reception. No hassles over ample parking. Room well prepared and comfortable. Checkout easy. Had a good time without any hassles and lots of quality sleep time, too. Restaurant service excellent with ample selection of food types.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bambi17
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

We appreciate your review! It is always a pleasure to read these wonderful comments from our guests. We hope to see you soon! More 

Mexico City, Mexico
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Staff is very friendly and helpful. The hotel needs a renovation, quickly! Warm greeting at reception, duly noted my frequent guest status, and explained everything perfectly. On checkout got a ride from the courtesy van and was made to feel special. Room is ok, but just barely. Air conditioning is old and cranky. Took forever for hot water (lukewarm actually)... More 

Helpful?
Thank GabrielGuerraC
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

Thank you for your feedback. I am glad that our level of customer service exceeds your expectations. I will make sure to pass on your comments to the Executive Team. We always welcome concerns that give us the opportunity to improve. More 

Canutillo, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I personally loved how quiet it was on the 8th floor. I loved that i was never bothered and I got the rest i needed while staying there. I loved the view from the whole area. I believe this hotel is the best in El Paso, with its amenities and location. Yes, I will be back to stay there.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Holly M
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

On behalf of the hotel, I would like to express our gratitude for your recent stay with us and for the great review. I am glad that you enjoyed your experience. Hope to see you soon! More 

Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Decent hotel but certainly not up to my previous experience with doubletree. Rooms spacious but a little tired. And the road noise on the upper floors is really horrendous. If you are a light sleeper forget it. I won't stay there again. But if I had to in a pinch i would ask for a room on the backside of... More 

Helpful?
Thank Nancy G
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

Please accept my apology on the hotel's behalf that your experience did not live up to your expectations. I certainly hope that we get another opportunity to accommodate you. If you do decide to stay in our CARE, please contact me once you make your reservation and I will be sure to get you on the opposite side of the... More 

Woodstock, Georgia
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel location and close to a wonderful restaurant, Cafe Central. The restaurant at the hotel is pretty good also and the breakfast hot buffet was prepared well. Staff friendly and accommodating.

Helpful?
1 Thank Robert H
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

Thank you for your review! It is always a pleasure to share great remarks with our team and I will be sure to pass this along to them. We hope to see you soon! More 

Denver, Colorado
Level Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was afraid a bit looking at google maps as this hotel is close to the international border and has some less than perfect neighborhoods nearby. The hotel is pretty clean itself and overall was average. One of the problems was the water pressure. I am a Diamond HHonors member and was probably given one of their better rooms on... More 

Helpful?
Thank SPGPlatTraveler
Henderson
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Doubletree is clean, cheap and fairly nice. I suppose that technically it is in a part of downtown but I wouldn't consider it walking distance. The hotel is very easy to get to off I-10 and the room was clean. The parking spaces were small but there were plenty of them. Overall a good travel value.

Helpful?
Thank FatherRichard
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

Hello! Our property is located downtown, but I can see what you mean if you needed to be in the business district. We do have a complimentary shuttle that rides in a 3 mile vicinity of the hotel upon availability. The Front Desk will be happy to assist you and get you where you need to be! Thank you for... More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Doubletree downtown El Paso is an excellent hotel. It is a very well run hotel with a great staff who are always friendly and helpful. The food is exceptionally good. The rooms are very attractive and comfortable. The locations is good, very close to museums and downtown.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank PMR888
Gina B, Front Office Manager at Doubletree Hotel El Paso Downtown/City Center, responded to this review

Thank you for your review! It is always a pleasure to share great experiences from our guests to our staff! We look forward to another visit! More 

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