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All 80 El Paso hotels

Comfort Inn Airport East

2.0 of 5 Hotel   |   900 Yarbrough Drive, El Paso, TX 79915
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Ranked #59 of 80 Hotels in El Paso
A recent review
3 of 5 stars Reviewed June 24, 2014
Carolyn S Surprise, Arizona
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59 reviews from our community

Traveler rating
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    18
    10
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I found an opened wrapper of a Trojans condom on a clean folded towel when I did a final scan of the hotel room before check out -- after we had already used the towels next to it. It was so disgusting to find this after I had already used the towel next to it - the towels were on... More

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Surprise, Arizona
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 24, 2014

They need to do a better job of cleaning. There was a long hair on the wall of the shower & another one in the tub itself. There was also food on the floor between the bed & the nightstand. I reported it the next morning & the desk clerk got a maid to take care of it immediately. Otherwise,... More

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GMELPASO, General Manager at Comfort Inn Airport East, responded to this review

Thank you for taking the time to comment on your recent stay at our hotel. We apologize for the cleanliness issues you encountered. This information will be shared with our housekeeping department with the intent of preventing these types of issues from re-occurring. We hope to see you again in the near future. Regards, David Barela General Manager More

Lubbock, Texas
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 14, 2014

Very trucker friendly even know they have no truck parking. Shuttle available to pick you up at truck stops and dealers. Hot breakfast above average, and a late checkout for drivers at 1pm. Rooms are clean, beds are comfy, and staff is very helpful.

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GMELPASO, General Manager at Comfort Inn Airport East, responded to this review

Thank you for taking the time to comment on your recent stay at our hotel. It is encouraging to know that our efforts to provide the best possible service to our guests is succeeding. We hope to see you again in the near future. Sincerekly, David Barela General Manager More

Chihuahua, Mexico
1 review
2 of 5 stars Reviewed May 5, 2014

Pros Nice renewed rooms Nice and friendly staff Nice food Cons COCKROACH IN THE BATHROOM!!!!!! See pictures, hotel staff came to the room and hunt it down Family trip done from Friday May 2nd to Saturday May 3rd

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GMELPASO, General Manager at Comfort Inn Airport East, responded to this review

Thank you for taking the time to comment on your stay at our hotel. It is encouraging to see that you enjoyed our food, accommodations and service. We do apologize for the pest in your bathroom, fortunately our staff was able to promptly respond. Again, thank you for choosing our hotel. We hope to see you again in the near... More

Sunsites, AZ
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 28, 2014 via mobile

My company put me up here, it is an older hotel with doors that exit directly outside ... I had room 236 which is pretty close to the front lobby, I could always hear people's vehicles starting, or the annoying car alarm beeb when it is being set or turned off. Quite a bit of loud street noise too, the... More

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GMELPASO, General Manager at Comfort Inn Airport East, responded to this review

Thank you for your comments regarding your recent stay at our hotel. I have shared your concerns with our staff. We will focus on the areas you mentioned regarding the room cleanliness. Thank you for choosing the Comfort Inn Airport East. We hope to see you again soon. More

Idaho
Top Contributor
68 reviews 68 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed January 16, 2014

I have stayed at several Hotels in the El Paso area... and this may be the worst! First Internet constantly down, slow or intermittent... Next first room was on the back side, sleezy and dirty very dirty.... second room was in front 3rd floor smelled like room freshener over pet urine. Public hairs all over the bathroom... Curtains with holes... More

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GMELPASO, General Manager at Comfort Inn Airport East, responded to this review

We do apologize for problems you encountered when you arrived at our hotel. I am glad that you brought these matters to my attention the next morning. You accepted our offer to move you to a room that resulted in a more satisfying experience your second night. Thank you for choosing our hotel and we hope to see you again. More

Sugar Land, Texas
1 review
4 of 5 stars Reviewed January 1, 2014

Stayed 1 night with family on the way to Vegas. Rm164, everything was near perfect except we found a minor water dripping from the ceiling in the bathroom, otherwise, it would earn my 5-star rating. I believe it's isolated incident.

Was this review helpful? Yes
GMELPASO, General Manager at Comfort Inn Airport East, responded to this review

Thank you for your kind comments regarding your recent stay. We have resolved the issue of the water leak from above. Thank you for your patronage we hope to be of service to you again. More

Surprise, Arizona
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2013

Enjoyed our stay at this property. The staff was wonderful and the room was clean and pleasant. Just the right sized for two a little tight if there were more. Breakfast was excellent. Overall and pleasant stay.

Was this review helpful? Yes
GMELPASO, General Manager at Comfort Inn Airport East, responded to this review

Thank you for your kind words. We have shared your comments with our staff. Thank you for choosing Comfort Inn Airport East. We hope to be of service to you again. David Barela General Manager More

antioch, CA
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 10, 2013

Stayed only one nite but it was way too much. Rm 115. King bed not too comfortable, small pillows for a big bed. Room looked clean. Toilet had a high pitched whine every time you flushed, which was quite annoying in the middle of the nite. Biggest problem is we had lukewarm water the whole time we were there. Very... More

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GMELPASO, General Manager at Comfort Inn Airport East, responded to this review

Thank you for your comments. Although we wish they were otherwise, your feedback will be of assistance to us in our efforts to improve the guest experience. Our maintenance and housekeeping departments have been made aware of this situation. Thank you for choosing Comfort Inns. More

Midland, Texas
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 6, 2013

Spent the weekend with my debate team, 4 rooms. I like this hotel, it is undergoing some renovations at the moment, the rooms are always clean and I love the soft pillow top mattresses. I also like the fact that there are three restaurants in immediate walking distance, good after a long day of driving. The staff is very friendly... More

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GMELPASO, General Manager at Comfort Inn Airport East, responded to this review

Dear jaadams2013, Thank you for your kind remarks and we are happy to hear that you and your students enjoyed your trip to El Paso. As you mentioned we are rennovating to expand the size of our lobby and business center. Our guest rooms are also being upgraded. We hope to be of service to you again. More

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Additional Information about Comfort Inn Airport East

Address: 900 Yarbrough Drive, El Paso, TX 79915
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Airport East 2*
Number of rooms: 200
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Also Known As:
Comfort Inn El Paso
El Paso Comfort Inn

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