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Comfort Suites

2.5 of 5 949 Sunland Park Drive, El Paso, TX 79922
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Comfort Suites
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Comfort Suites
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40 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
1 of 5 stars Reviewed 1 week ago

I've waited 3 weeks to make sure I didn't review while I was angry. 1. The sheets had NOT been changed on the bed before we got the room. 2. There was no refrigerator in the room. 3. The "breakfast" was a joke. 30 people jammed into a little room barely large enough for 20. There was no food, no... More 

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 13, 2014

The room was nice, however, the housekeeping and management did not make sure that first there was a TV control, second that there was a channel listing. Stuff like that should be automatically taken care of before booking any guests into the room, it reflects poorly on the hotel.

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed November 12, 2014

The rooms are outdated. If you don't mind outdated, a little smelly… then this is a good place to sleep. If you are five then this is also a place to go, they provided two queen size beds, and a couch that turns into a bed.

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Rincon, Georgia
Top Contributor
54 reviews 54 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 8, 2014

Let me say that it this place was 30% less, I'd have no complaints. This place just is not up to the "Comfort Suites" reputation. The front desk service was not rude but hardly welcoming. The room seemed very old and somehow gloomy. The air conditioner in my room had a problem and I was moved to another room that... More 

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Bloomington, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 2, 2014

We booked this hotel because online they're were photos showing they had a jacuzzi/hot tub. I need one of those after a long day of sitting in the car. They had taken it out 8 mos prior to make room in the pool area for a handicap chair lift. The beds were very comfortable, room was clean, breakfast was ok,... More 

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Senior Contributor
28 reviews 28 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 19, 2014

We've been hitting hotels and motels in the Choice Hotels group on the points plan, on a road trip from Canada to Florida. Comfort Suites are pretty reliable. This one was okay but our Sunday morning breakfast was pretty sparse - no breakfast meat or yogurt, which are usually present. No newspapers either. For Texas hospitality, this place was a... More 

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El Paso, Texas
2 reviews
1 of 5 stars Reviewed September 1, 2014

Stayed at Comfort sUITES, Choice Hotels, W2005/Fargo Hotels (Pool C) Reality, right there on Sunland Park Drive. Came to Comfort Suites because of the Indoor swimming pool. Pool was packed with kids diving and jumping into the pool. I complained to Mario, front desk, twice. he did nothing. Complained a third time, and he finally came out, and he talked... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 7, 2014 via mobile

Went on summer vacation to Carlsbad caverns and decided to spend the night in El Paso/Sunland Park in order to go back to school shopping the next morning. We chose the Comfort Suites because of it's convenient placement next to the sunland park mall. The checkin was quick, but when we got into our room a quick look over revealed... More 

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Top Contributor
366 reviews 366 reviews
181 hotel reviews
190 helpful votes 190 helpful votes
4 of 5 stars Reviewed May 12, 2014

Comfort suites is my favorite non kitchen chain. I can always count on a suite, a flatscreen, a microwave and refrigerator, and a nice place. This one fits that bill. Right off the freeway and very convenient to restaurants and other retail. Big issue here was I returned from the grocery store with frozen food to cook and could not... More 

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Phoenix, Arizona
Top Contributor
180 reviews 180 reviews
109 hotel reviews
150 helpful votes 150 helpful votes
2 of 5 stars Reviewed May 8, 2014

Choice needs to give this property a priority inspection. This is along the lines of a Rodeway or Motel 6. The checkin was fine although the person never recognized my diamond elite status with Choice. After a few minutes in the room, I needed a pen for my "three" notepads but no pen. I stopped by the front desk and... More 

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Additional Information about Comfort Suites

Address: 949 Sunland Park Drive, El Paso, TX 79922
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 61
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Also Known As:
Comfort Hotel El Paso
Comfort Suites El Paso
El Paso Comfort Suites

14 photos of this hotel

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Room/suite (5)
Dining (3)
Hotel & grounds (3)
Pool/beach area (1)
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