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Comfort Suites

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949 Sunland Park Drive, El Paso, TX 79922
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Choice Privileges Points
Best prices for: 1 room 1 guest
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42 reviews from our community

Traveler rating
    6
    12
    10
    9
    5
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15
6
5
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chihuahua, Mexico
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 7, 2015

It was our first stay at this hotel, it is on the west part of the city but it is worthy. The personnel is helpful and nice. The room was big enough for 4 adults and 2 children, included breakfast and is clean and well maintained. We arrived later, around 1am, and the receptionist was very nice; she gave us... More 

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Deming, New Mexico
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 3, 2015

This hotel is well maintained and pet friendly. We had a room with a king sized bed and sofa. It was very clean. I noticed the remote control was missing and they delivered in a few minutes after I called. Breakfast was included which was a plus. The things I especially liked was the hotel was close to the casino... More 

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 17, 2015

I've waited 3 weeks to make sure I didn't review while I was angry. 1. The sheets had NOT been changed on the bed before we got the room. 2. There was no refrigerator in the room. 3. The "breakfast" was a joke. 30 people jammed into a little room barely large enough for 20. There was no food, no... More 

Was this review helpful? Yes 3

Travelers are raving about these El Paso hotels

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 13, 2014

The room was nice, however, the housekeeping and management did not make sure that first there was a TV control, second that there was a channel listing. Stuff like that should be automatically taken care of before booking any guests into the room, it reflects poorly on the hotel.

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Arizona
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 12, 2014

The rooms are outdated. If you don't mind outdated, a little smelly… then this is a good place to sleep. If you are five then this is also a place to go, they provided two queen size beds, and a couch that turns into a bed.

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Rincon, Georgia
Top Contributor
73 reviews 73 reviews
44 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 8, 2014

Let me say that it this place was 30% less, I'd have no complaints. This place just is not up to the "Comfort Suites" reputation. The front desk service was not rude but hardly welcoming. The room seemed very old and somehow gloomy. The air conditioner in my room had a problem and I was moved to another room that... More 

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Bloomington, Minnesota
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 2, 2014

We booked this hotel because online they're were photos showing they had a jacuzzi/hot tub. I need one of those after a long day of sitting in the car. They had taken it out 8 mos prior to make room in the pool area for a handicap chair lift. The beds were very comfortable, room was clean, breakfast was ok,... More 

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Senior Contributor
28 reviews 28 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 19, 2014

We've been hitting hotels and motels in the Choice Hotels group on the points plan, on a road trip from Canada to Florida. Comfort Suites are pretty reliable. This one was okay but our Sunday morning breakfast was pretty sparse - no breakfast meat or yogurt, which are usually present. No newspapers either. For Texas hospitality, this place was a... More 

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El Paso, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 1, 2014

Stayed at Comfort sUITES, Choice Hotels, W2005/Fargo Hotels (Pool C) Reality, right there on Sunland Park Drive. Came to Comfort Suites because of the Indoor swimming pool. Pool was packed with kids diving and jumping into the pool. I complained to Mario, front desk, twice. he did nothing. Complained a third time, and he finally came out, and he talked... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 7, 2014

Went on summer vacation to Carlsbad caverns and decided to spend the night in El Paso/Sunland Park in order to go back to school shopping the next morning. We chose the Comfort Suites because of it's convenient placement next to the sunland park mall. The checkin was quick, but when we got into our room a quick look over revealed... More 

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