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All 80 El Paso hotels

Extended Stay America - El Paso - Airport

2.0 of 5 Hotel   |   6580 Montana Avenue, El Paso, TX 79925
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Ranked #60 of 80 Hotels in El Paso
A recent review
3 of 5 stars Reviewed January 8, 2014
mcmusgro Portland, Oregon
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52 reviews from our community

Traveler rating
    14
    9
    8
    5
    16
See reviews for
9
1
13
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - El Paso - Airport
See the most recent reviews
Brooklyn, New York
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 1, 2014

I'm hoping I don't catch anything on my feet?! I would have rated this place average but after having to shower in a not so clean bathroom it went to poor. How do you miss someone leaving a sticker for a size larger armour piece stuck to the side of the sink is beyond me? It ain't hard to miss... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you for taking the time to share your experience with us. I’m glad that you enjoyed our spacious suites with a fully equipped kitchen for a great value. Still, I am disheartened to learn that our normal levels of cleanliness were not met during your stay. I am working with our housekeeping staff to improve our cleaning procedures so... More 

Portland, Oregon
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 8, 2014

Got this through special Travelocity deal for place near airport with shuttle. The room was a bit tight for two people since only had queen bed but ok. Full kitchen with stove and huge fridge made it stand out. TV channel selection not great. Room was missing phone. Breakfast kind of a letdown with granola bar, fruit and coffee only... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know that your room did not have a phone and that the grab-and-go breakfast selection did not meet your expectations. We are sorry for these issues, but are happy to read that you enjoyed our hotel's location and having a fully equipped... More 

Albuquerque, New Mexico
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 30, 2013

Im from EP. So I didnt need a frilly place to stay. I wanted a cheap place to hang out w my friends in a central location. I got into the room and I said wow.... I had stayed at East Microtel a few weeks back and paid the same price for half the room I got at Extended.... I... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed December 18, 2013 via mobile

I was very pleasantly surprised with my stay here, the main thing that really surprised me was the EXCELLENT customer service provided by the very courteous and professional ladies at the front desk. I had a problem with Priceline, and they got everything sorted out for me. Kudos!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I am proud of our team for the customer service they provided to you and am glad that you enjoyed your time at our hotel. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Copperas Cove, Texas, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2013

Room was very clean upon arrival. Plenty of clean towels, soaps, etc. Staff is very friendly and helpful. Laundry/vending room is very clean. Our room is on the main street side, but is still very quiet. The only complaint that I have, and this may not even be their fault, is that the furniture gets very dusty very quickly. It... More 

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed December 8, 2013 via mobile

I loved the location of the hotel. Not too far from the airport and not too far from ft bliss. Considering I spent a lot of time there during my stay. The check-in and check-out process was efficient and quick. I didn't really use any of the other things. They do have laundry room and vending machines and grab n... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding the location of our hotel and the friendly service our staff provided. As well, I am glad that you enjoyed having laundry facilities on-site, our grab-and-go breakfast, and your comfortable room. Thank you again for your review. We look forward to having you... More 

Scottsdale, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 22, 2013

Not only did the website state shuttle service was available from the El Paso airport, there was no shuttle that came through the airport. There was not even a courtesy phone inside the airport to reach the hotel nor even any of the hotel's info for that matter. Even after calling to request pickup, the shuttle did not arrive for... More 

Was this review helpful? Yes 1
Poway, California
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 3, 2013

First of all, I was what is considered a "late check-in", so in fact I'm glad they took that into account, the young lady at the counter was nice and was helpful(as can be, I don't require much when alone.) and knew the neighborhood. After 10:00 pm not much in the way of food is available in the area, unless... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you so much for posting a review of our property. I'm glad to hear to you were very pleased with our comfortable and clean rooms and our location being walking distance from restaurants . Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Phoenix, Arizona, United States
Top Contributor
63 reviews 63 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 30, 2013

I got a very good deal, actually one of those mystery deal, on this hotel so the value was incredible. Deal or no deal, this hotel is pleasing. The front desk was courteous and helpful, the room was huge. Linens were clean, the kitchenette well equipped with clean wares, bathroom was very well kept and the bed was comfortable. The... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding our clean rooms and property, I will make sure and pass the information to our great employees with your comments. Please accept our apologies for not having more amenities. Still, we are glad to know that our laundry facility was what you needed... More 

Contributor
19 reviews 19 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2013

While this is a bare bones extended stay hotel the rooms were very clean. The staff very friendly. The price could not be beat for a long term stay in El Paso. It is very convenient to everything from the airport to all the shopping in the area. Nice grab and go breakfast was provided. It was very quite in... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you so much for posting a review of our property. I'm glad that to hear that you had a good stay at our property and enjoyed our clean rooms and our grab and go breakfast. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

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Additional Information about Extended Stay America - El Paso - Airport

Address: 6580 Montana Avenue, El Paso, TX 79925
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - El Paso - Airport 2*
Number of rooms: 20
Reservation Options:
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Also Known As:
El Paso Extended Stay
Extended Stay El Paso

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