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Extended Stay America - El Paso - Airport

2.0 of 5
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6580 Montana Avenue, El Paso, TX 79925
Extended Stay America - El Paso - Airport
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Ranked #53 of 81 Hotels in El Paso
A recent review
4 of 5 stars reviewed 2 weeks ago
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64 Reviews from our TripAdvisor Community

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Traveler rating
    19
    11
    11
    5
    18
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9
2
14
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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All months
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I took this trip with my lil sister and it was the first time we took a trip alone with just the two of us and this hotel helped us with not being expensive and clean :) we had so much fun on our trip and had no problems with this hotel on any thing I love it...so if ur... More 

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Mesa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked stay while home undergoing remodel. Checked in late and not offered any choice of rooms...by time we got unpacked and started looking around room found melted cheese sauce on microwave turntable.....that was start to uncovering worn linens, pillows, bedding and uncleaned areas of room. We were fortunate to have our own and took all provided linens and stowed under... More 

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Riverside, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you have to travel on business for a prolonged period of time, I would recommend "Extended Stay America!" The place was very clean and well located near the Airport and Business District. The kitchen was just the right size, and having a separate bedroom and 2 T.V.'s made it feel more like "Home" than just another "Hotel!"

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Alamogordo, New Mexico
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 21, 2015 via mobile

I stay at this hotel almost everytime im in el paso mostly because of the staff. You are always greeted with a smile and they bend over backwards for you. The rooms are kept exceptionally clean especially for the low rates charged. They offer free wifi, kitchen items, and a grab and go breakfast. if your looking for a clean... More 

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Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our hotel and accommodating staff. I am so glad we were able to provide you with a comfortable room at a great rate. Thank you again for your review. We look forward to seeing you in the future, should your travels... More 

Fargo, North Dakota, United States
1 review
5 of 5 stars Reviewed March 2, 2015

We make an annual visit to El Paso to reunite with friends and play some golf. Extended Stay El Paso provides clean, comfortable and pleasant accommodations for reasonable price. Staff is friendly, knowledgeable, and eager to please. The location provides ready access to several eateries and a couple of good drinking

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Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the cleanliness of our hotel and the convenient of our shuttle service. I’m thrilled you found our hotel to be a great value! Thank you again for your review. We look forward to seeing you in the future,... More 

Santiago, Chile
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

I am staying in El Paso for a project for several months. I needed a place to stay that kept the budget down. After researching several properties and options, I decided to stay at this property. The staff has been friendly and helpful. The room is everything I need plus clean and comfortable. The location is very good; near the... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

The team and I read your review and would like to thank you for writing such wonderful things about us. I am proud of our team for meeting all your expectations. The team and I would like to thank you again for posting your review. We look forward to exceeding all of your expectations and welcoming you back in the... More 

2 reviews
5 of 5 stars Reviewed February 9, 2015

It was a home away from him! Never had a hotel experience as great as this one! Nothing i could complain about. Nothing i wasn't satisfied with.my family and i LOVED IT!!! We are definitely returning some day.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

Thank you for taking the time to write a review of your stay. I’m thrilled we were able to provide you with a home away from home experience. I’m so pleased we were able to exceed your expectations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 29, 2015

I stayed in this hotel last night. I swear this morning I packed all of my stuff and checked out. The bathroom was a nightmare for me. The toilet bowl had rust all around it. The toilet seat had pee stains on it and somebody hair. You can tell the house keeping person doesn't do a good job with cleaning.... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - El Paso - Airport, responded to this review

Nataih - Thank you for providing us with details about your stay. The situation you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have met with all of our staff to ensure your experience is not repeated. We will be re-training on the proper standards of cleanliness and... More 

Travelers are raving about these El Paso hotels

Denver, Colorado
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 13, 2015

Stayed here for (1) night the first week of October 2014. I travel to El Paso 2 weeks every month and generally stay 3 nights each week. Have been doing this since 2013 and this is was the worst hotel I have ever stayed in.... The laminate kitchen top was cracked, the carpet was taped to the kitchen floor with... More 

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Wagoner, Oklahoma
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 11, 2015

Hotel staff was friendly. Rooms were clean. Bed was a bit hard but not too bad. Close to airport. No dishes or pots and pans were in the room, had to ask hotel staff to get them. Typical extended stay hotel.

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