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Quality Inn & Suites Airport

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6099 Montana Avenue, El Paso, TX 79925
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Quality Inn & Suites Airport
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98 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colorado Springs, Colorado
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the price, this hotel gives you what you pay for and no more. It could use some detail cleaning and updating. The internet service is painfully slow to inconsistent. The bathtub took 5 minutes to drain after a shower. The pillows are miniature. In addition, the light to the bathroom is outside the bathroom and is tied to the... More 

Was this review helpful? Yes
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

Los Lunas, New Mexico
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is a basic hotel that could probably use an update. Some of the rooms are oddly laid out (the 2 room suite). Overall it is well maintained though with a very nice pool and a really good breakfast. The staff seems friendly and the location is really good. They also reopened the restaurant which is adjacent to the hotel.... More 

Was this review helpful? Yes
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More 

Elko, MN
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a very reasonably priced hotel and I found the staff to be very courteous and friendly, however, the rooms are very outdated and the carpet in my room was filthy! I wore white socks in the room and the carpet turned the bottoms black.

Was this review helpful? Yes
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More 

Rapid City, South Dakota
1 review
2 of 5 stars Reviewed 4 weeks ago

Hotel stay was excellent. The reason I gave it a Poor review is the internet does not work. I came to El paso to go to school at Fort Bliss and could not do my homework in the hotel because the internet didn't work as advertised.

Was this review helpful? Yes
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More 

Grande Prairie, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 weeks ago

We were forced to stay in El Paso one more night after being released from hospital one day early and chose this hotel because of the rate. Once at the airport, we placed a call for pick up. A very pleasant agent answered and gave us directions for pickup. 45 minutes had passed, and let's not forget this is an... More 

Was this review helpful? Yes
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Indian Harbour Beach, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 22, 2015

I live 120 miles east of El Paso, and that is the closest city that has stores for essentials, such as home improvement supplies, veterinarians, groceries, and other necessary sundry items. As I only have one weekend off every two weeks, it is important for me to lump all my errands around the same day that I will be there;... More 

Was this review helpful? Yes 2
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Savannah, Missouri
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 4, 2015

A group of 24 stayed here from April 26, 2015 to April 29, 2015 for the USBC National Bowling Tournament. We only had trouble with one room but they were quick to change the room (not sure what the problem was). Check in and check out was real quick and easy. Very nice gentlemen working. Breakfast was eggs, biscuits and... More 

Was this review helpful? Yes 1
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Klamath Falls, Oregon
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 16, 2015

We chose to stay here because of the proximity to Ft. Bliss + the rate can't be beat if you include the pet fee we paid and the length of our stay. The front desk crew was courteous and helpful. Susan went out of her way late at night to reserve us a new room when a non-smoking king opened... More 

Was this review helpful? Yes 2
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More 

Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 10, 2015 via mobile

Very quiet. Comfortable room and bed. Walking distance to fast food and a couple of restaurant. Breakfast was good, but same every day. The pork chile verde was delicious. All the staff were very courteous an helpful. Stayed 3 nights for USBC bowling tournament. Very good rate.

Was this review helpful? Yes 2
Grafton
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 27, 2015

Located 7 miles from El Paso convention center, host of the 2015 USBC championships. Also 7 miles from Bowl El Paso hosting the BTM tournament. Located 2.5 miles from airport. Many stores, shops, banks within 2 mile area. Was there for 5 nights, heard only a few planes. Would stay here again. Staff friendly, beds comfortable. Breakfast good. Minor drawback,... More 

Was this review helpful? Yes 2
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