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Quality Inn & Suites Airport

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6099 Montana Avenue, El Paso, TX 79925
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1 room 1 guest
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Quality Inn & Suites Airport
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101 Reviews from our TripAdvisor Community

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Traveler rating
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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (31)
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Houston, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Picked up one of those hotel coupon books and the travel center in Arizona and got two double beds for $65 including taxes. It's an older hotel that has been updated, worked well for us. We stayed there one night on our way back from California to Texas. There was nothing wrong with the place. They did offer free breakfast... More 

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Utah
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 8, 2015

FIRST PROS.....Breakfast was one of the bretter for a budget hotel. Another thing that was nice a sports bar attatched to one end, also lots of shopping and places to eat within walking distance, WiFi connection was great. The beds and pillows were a little above average. The staff was helpful and pleasant, Dannie did everything she could to make... More 

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Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 30, 2015

This is a great room, very spacious and includes full kitchen and double rooms are connected Wi-Fi service was terrible and we were discounted our rate for this inconvenience. Breakfast was great and staff was friendly. I forgot my purse in the dining & staff held it for me until I returned for it. I also forgot my blanket &... More 

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Colorado Springs, Colorado
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 7, 2015

For the price, this hotel gives you what you pay for and no more. It could use some detail cleaning and updating. The internet service is painfully slow to inconsistent. The bathtub took 5 minutes to drain after a shower. The pillows are miniature. In addition, the light to the bathroom is outside the bathroom and is tied to the... More 

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Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

Los Lunas, New Mexico
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 6, 2015

It is a basic hotel that could probably use an update. Some of the rooms are oddly laid out (the 2 room suite). Overall it is well maintained though with a very nice pool and a really good breakfast. The staff seems friendly and the location is really good. They also reopened the restaurant which is adjacent to the hotel.... More 

Was this review helpful? Yes
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More 

Elko, MN
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 2, 2015

This is a very reasonably priced hotel and I found the staff to be very courteous and friendly, however, the rooms are very outdated and the carpet in my room was filthy! I wore white socks in the room and the carpet turned the bottoms black.

Was this review helpful? Yes
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More 

Rapid City, South Dakota
1 review
2 of 5 stars Reviewed May 29, 2015

Hotel stay was excellent. The reason I gave it a Poor review is the internet does not work. I came to El paso to go to school at Fort Bliss and could not do my homework in the hotel because the internet didn't work as advertised.

Was this review helpful? Yes
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More 

Travelers are raving about these El Paso hotels

Grande Prairie, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 27, 2015

We were forced to stay in El Paso one more night after being released from hospital one day early and chose this hotel because of the rate. Once at the airport, we placed a call for pick up. A very pleasant agent answered and gave us directions for pickup. 45 minutes had passed, and let's not forget this is an... More 

Was this review helpful? Yes
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Indian Harbour Beach, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 22, 2015

I live 120 miles east of El Paso, and that is the closest city that has stores for essentials, such as home improvement supplies, veterinarians, groceries, and other necessary sundry items. As I only have one weekend off every two weeks, it is important for me to lump all my errands around the same day that I will be there;... More 

Was this review helpful? Yes 2
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Savannah, Missouri
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 4, 2015

A group of 24 stayed here from April 26, 2015 to April 29, 2015 for the USBC National Bowling Tournament. We only had trouble with one room but they were quick to change the room (not sure what the problem was). Check in and check out was real quick and easy. Very nice gentlemen working. Breakfast was eggs, biscuits and... More 

Was this review helpful? Yes 1
Andy P, General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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