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Sleep Inn University

2.0 of 5 953 Sunland Park Dr., El Paso, TX 79922
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Sleep Inn University
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Sleep Inn University
Sleep Inn University
Sleep Inn University
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56 reviews from our community

Traveler rating
    20
    14
    12
    3
    7
See reviews for
19
10
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Dallas, Texas
Contributor
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 20, 2014

We stopped here as a half way point during our travel. It is very close to Sunland Park Casino so we took a much needed break and made our donation :). Room was fine. Bathroom left a bit to be desired. Really small and needed a little more cleaning. Food was good and area clean

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 7, 2014

After a horrible experience across the street at the comfort suites we decided to give the Sleep Inn a try. The staff was extremely friendly and helpful. They booked us a room no problem without a reservation and were efficient in getting us checked in! While the rooms and overall atmosphere was dated and only clean enough to call it... More 

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Katy, Texas
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 7, 2014

I was moving my daughter to California from Houston and her truck broken down across the street at 3 am. We walked over and the staff was very understanding and helped us immediately with a place to stay. The breakfast was very good and organized. Will definitely stay here again if ever in the area

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1 review
1 of 5 stars Reviewed April 1, 2014

My wife and I stayed here on this Monday night. We haved stayed at this hotal before and it has been clean and friendly, however on this stay ir was horrible. The put my wife in a dirty room that had not been cleaned. They moved her after she complained ro another half cleaned room. Second room missing blanket, noisy... More 

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 9, 2014

I recently stayed at this location. The staff was nice and the lobby was clean. The room was clearly not inspected by a manger and/or head of housekeeping before completion. There were no towels or washcloths, also no toiletries. The laundry bag had been previously used and was hung back up. There was a large 2 ft by 2ft tear... More 

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Texas
Top Contributor
83 reviews 83 reviews
76 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed February 22, 2014

Easy off/easy on to I-10 for the traveler overnighting in El Paso. If traveling west this is far enough from downtown that you will avoid El Paso rush hour in the morning. The parking lot is set back and appears to be very secure with one drive in and out. The checkin was efficient and friendly. We were assigned a... More 

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Peter P, Manager at Sleep Inn University, responded to this review

Thank you for taking the time to fill out our survey and thank you for your comments that we will use to improve our service. Hope to see you again in the future. More 

Bullhead City, Arizona
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 1, 2013

We arrived with a group organized by Diamond Tours. I think it is safe to say that of the 50 people on this bus, no one will stay at a Sleep Inn again! We arrived about 8 p.m. and waited a long time for check- in, unlike last night where another hotel chain was ready with room assignments. Then several... More 

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Peter P, General Manager at Sleep Inn University, responded to this review

Dear Judy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.I have gone over your comments with all my staff. Your satisfaction is important to us and we will be using the feedback you... More 

Indianapolis< IN
Top Contributor
132 reviews 132 reviews
90 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed November 7, 2013

Nothing great or outstanding but suited its purpose. The room I was given seemed to be short on furnishings but what was there was ok. Everything seemed clean and bed was cimfortable. Front desk clerk was very friendly and accommodating. Plenty of eatery's nearby.

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Green Valley, Arizona
Contributor
17 reviews 17 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed November 1, 2013

I have stayed at this Sleep Inn on previous occasions many years ago with positive experiences. However that wasn't the case with this reservation. When I pulled into a parking place at the back entrance of the hotel I noticed a gathering of what appeared to be male youth on a wall behind the hotel. I felt very uncomfortable so... More 

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V
Top Contributor
149 reviews 149 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed October 25, 2013

This was our second stay and when I was making the reservation I could not remember that I had any complaints about our first visit. The price was certainly right. When we walked into the room I thought it was a little depressing. The only towels in the bathroom were two hand towels. We didn't have any bath towels or... More 

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Additional Information about Sleep Inn University

Address: 953 Sunland Park Dr., El Paso, TX 79922
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn University 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Sleep Inn El Paso
El Paso Sleep Inn

9 photos of this hotel

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