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Hampton Inn El Paso-Airport

2.5 of 5 6635 Gateway Blvd. West, El Paso, TX 79925
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Certificate of Excellence 2014
Hampton Inn El Paso-Airport
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Hampton Inn El Paso-Airport
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147 reviews from our community

Traveler rating
    95
    35
    11
    5
    1
See reviews for
35
24
9
71
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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1 review
5 of 5 stars Reviewed yesterday NEW

Great location with EZ off/EZ on to I-10. Request room away from I-10traffic noise. Also near restaurants and shopping. Clean facilities and reasonably priced. Helpful staff. All you need for a stop-over!

Review collected in partnership with Hampton

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Edgewood
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was fine in most respects. It was clean, inexpensive, everything worked except.. The Internet, net was slow, lots of interuptions, hard to get onto, etc. Slowest net since I have been using net on a routine basis in a hotel. A check of the speed failed. Noise in the room from traffic was tolerable. Parking was good.

Was this review helpful? Yes
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

I just wanted to thank you for your recent stay at the Hampton Inn & Suites El Paso Airport. We are constantly working to improve different areas of the hotel in order to meet our guests needs and we appreciate your feedback. I’m so glad you were able to experience our warm Hampton hospitality and we look forward to seeing... More 

Chihuahua, Mexico
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel have a very good location for our purposes, is clean, is what I expect for the price I paid. Every where I go I look for Hampton Inn as a first choice. The staff is kind and have common sense to solve situations during our stay

Review collected in partnership with Hampton

Was this review helpful? Yes
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

Thank you for your review on the Hampton Inn & Suites El Paso Airport. I am very happy to hear that you had an enjoyable stay with us. We are all about Satisfaction Guaranteed and I will let our entire staff know that they helped make your trip great! From our family to yours we hope you have a great... More 

los angeles, ca
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 11, 2014

Nice hotel, located close to the airport. Room was very clean. The staff was friendly and helpful. The bed and room were very comfortable and very quiet. Great value for the price. Easy access to the army base and the rest of the city.

Was this review helpful? Yes
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

I want to thank you for your recent stay at the Hampton Inn & Suites El Paso Airport! I’m so glad you were able to experience our warm Hampton hospitality and we look forward to seeing you again soon. Happy Holidays! More 

El Paso, Texas, United States
1 review
3 of 5 stars Reviewed November 3, 2014

The staff at the front desk and at the breakfast area were very friendly and helpful. The location was close to the airport so very convenient. However my shower soap dish was full of soap scum that really turned me off.

Review collected in partnership with Hampton

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Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

I am glad to hear that you enjoyed your stay at the Hampton Inn & Suites El Paso Airport and that our staff was able to make your stay memorable. Please rest assure that we have addressed your experience concerning the soap dish in your room. We would love the opportunity to serve you again in the near future. Happy... More 

Columbus, United States
1 review
5 of 5 stars Reviewed October 24, 2014

Stayed at this hotel location in El Paso for 2 weeks. Rooms were clean and breakfast was great. Very friendly staff. I would definitely return to this location the next time I am in El Paso. Location is near restaurants and was close to the airport.

Review collected in partnership with Hampton

Was this review helpful? Yes
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

Thanks for your kind comments about your recent stay at the Hampton Inn & Suites El Paso Airport. I am glad to learn that we knocked your socks off with our service and amenities! Hope to see you return again soon. Safe travels... More 

Nevada, United States
1 review
5 of 5 stars Reviewed October 19, 2014

Very nice place to stay directly next to the air port. Everything was clean the staff was helpful and polite. The only complaint is the AC unit is in front of the desk makes it hard to work there for very long. Even though it was very close to the airport I was unable to hear the planes and had... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

It's awesome to hear that you were pleased with your recent stay at the Hampton Inn & Suties El Paso Airport. I’m so glad you were able to experience our warm Hamptonality. We can’t wait to see you again soon. Safe travels. More 

Alberta
Top Contributor
93 reviews 93 reviews
52 hotel reviews
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed October 14, 2014

Not up to Hampton standards. On arrival we were given a room on freeway side and smaller. After returning to the desk twice, it was a miracle as the room we paid for was available on the quiet side. Yes we are HH members. Paper cups in the room and no glassware available when asking at the desk. Surprise. No... More 

Was this review helpful? Yes
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay at the Hampton Inn & Suites El Paso Airport. I want to personally apologize that the hotel did not meet your expectations in certain areas. Unfortunetly per our Hampton standards we are not allowed to put glassware in the rooms as the the standards for... More 

Texarkana, United States
1 review
5 of 5 stars Reviewed October 13, 2014

very professional team of employees, i would like to highly reccomend MRS Jasmine who immediately worked diligently to find a reservation in which was greatly needed. I was unsatisfied with another local hotel, and expressed my concerns. she quickly notified the management to get myself and Mr Jusino a room while we were at work. without her help,we may have... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

Thank you for your review on the Hampton Inn & Suties El Paso Airport. I am pleased to hear that you enjoyed your stay and will let our entire staff know that they have succeeded once again with offereing 100% satisfaction! All of us at Hampton are passionate about hospitality and we hope to see you again soon. We Love... More 

Riverside, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 13, 2014

Shuttle service is not great. It is not located with in walking distance to any restraunts. So your only choice if you do not have a car is to use Shuttle service and it is very poor. Also did not have breakfast bags out to take with you when I left hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

I really appreciate you taking the time to share your feedback concerning your recent stay at the Hampton Inn & Suites El Paso Airport. We want our guests to have the best stay possible where every area of the hotel suited for their needs. You can be confident that we will follow-up on your concerns so that others are not... More 

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Additional Information about Hampton Inn El Paso-Airport

Address: 6635 Gateway Blvd. West, El Paso, TX 79925
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn El Paso-Airport 2.5*
Number of rooms: 139
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Also Known As:
Hampton Inn El Paso-Airport Hotel El Paso
El Paso Hampton Inn
Hotel Style:
#3 Family Hotel in El Paso
#6 Business Hotel in El Paso
#8 Romantic Hotel in El Paso

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