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Hampton Inn El Paso-Airport

2.5 of 5 6635 Gateway Blvd. West, El Paso, TX 79925
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Certificate of Excellence 2014
Hampton Inn El Paso-Airport
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Hampton Inn El Paso-Airport
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168 reviews from our community

Traveler rating
    106
    39
    13
    8
    2
See reviews for
42
31
10
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Not many hotels in this city are worth what you pay and this hotel exceeded my expectations. Staff was really friendly, hotel was extremely clean and up to date, location was perfect and hotel services were great.

Review collected in partnership with Hampton

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United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The staff at this hotel is excellent. The room was fine except for regulating the temperature of the room. It was difficult to get comfortable in the room and my sleep was affected by the hot/cold swing of the room temperature.

Review collected in partnership with Hampton

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Dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great central location for a hotel. The staff is friendly and very professional. Clean, quiet and they serve a wonderful breakfast. I checked out after four days thinking I was going home. Then found out I had to stay another day. Booked the same hotel for the last night.

Review collected in partnership with Hampton

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Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

I am very happy to read the comments about your recent stay at the Hampton Inn & Suites El Paso Airport. I am also glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon. "We Love Having You Here" More 

Las Cruces, NM
Top Contributor
93 reviews 93 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed in the hotel in the past and it appears to have gone down hill. The remote did not work and it took three tries to get one that worked. After going to bed we found a window slightly open; it was a record steering night. I had to stuff the crack with towels and the night light... More 

Review collected in partnership with Hampton

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Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

I really appreciate that you have taken the time to share your disappointment with your recent stay with us. I want to personally apologize for not meeting your expectations. We want our guests to have the best stay possible when they are visiting us. You can be confident that we will follow-up on your concerns. Thank for staying with us... More 

Contributor
19 reviews 19 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in hotel while traveling during Christmas / New Years vacation. The hotel was close to the airport and easy access to highway. The hotel was in good condition and very clean our room was comfortable and clean. The hotel offers breakfast and a 24 hr shuttle to the airport. If in area I will stay in hotel.

Was this review helpful? Yes
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

I am glad to hear that you enjoyed your stay at the Hampton Inn & Suites El Paso Airport. I hope to see you return in the near future. We Love Having You Here! More 

Los Angeles County, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean, close to airport, Ft. Bliss and access to everywhere in this city. Great for families and women traveling alone, very safe surroundings. Been staying here for more than 10 years--centrally located. Good restaurants and fast food places within minutes. Highly recommend it.

Review collected in partnership with Hampton

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Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

Thanks for taking the time to write your heartfelt review on your recent stay at the Hampton Inn & Suites El Paso Airport. I hope to see you return to us soon to shape your own unique Hampton Inn & Suites experience. Safe travels. More 

Colorado Springs, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I was not impressed. The food was old and not fresh at all you could tell. When they ran out of food they did not replace quickly same with the hot water for beverages. I was really disappointed in this being a Hilton hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

Thank you for taking the time to share your disappointment with your recent stay. I want to personally apologize for not meetin your expectations during your visit to the breakfast. A good breakfast in pleasant surroundings is part of our promise to you. I apologize that this was not your experience. You can be confident that we will follow-up on... More 

Tucson
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hampton is clean, as most Hampton's are. But we should have asked for a room at the back, as we were on the roadway and that was noisy. They could use an update on their paper products. Softer is better. We would definitely stay there again

Review collected in partnership with Hampton

Was this review helpful? Yes
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

Thank you for your kind words on your recent stay at the Hampton Inn & Suites El Paso Airport. We appreciate the opportunity to welcome you and appreciate your business. I want to thank you for your suggestions on what we can do to enhance our services. We are always listening to our Guests. Thanks again for choosing us! [ More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

We booked a room in this hotel for one night to stay after a trip in Ruidoso. We made the reservation and paid for it since august 2014 to stay in january 2015. Because of weather conditions in Ruidoso we couldn't leave early, we called ahead to notify that we were going to arrive late and they said that it... More 

Was this review helpful? Yes
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced when the actions of the staff did not meet your expectations as well as the room accommodations. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before... More 

Olathe, Kansas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Good clean hotel with friendly and helpful staff. The breakfast staff was amazing bringing food a little bit early to accommodate our really early departure (4:30am). Since we left so early, a taxi was called to take us to the airport and paid for by the hotel. The service of the taxi was on time and friendly. The rooms on... More 

Was this review helpful? Yes
Gabe_GM, General Manager at Hampton Inn El Paso-Airport, responded to this review

Your comments about your stay at the Hampton Inn & Suites El Paso Airport made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon! We Love Having You Here! More 

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Additional Information about Hampton Inn El Paso-Airport

Address: 6635 Gateway Blvd. West, El Paso, TX 79925
Phone Number:
Location: United States > Texas > El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn El Paso-Airport 2.5*
Number of rooms: 139
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Also Known As:
Hampton Inn El Paso-Airport Hotel El Paso
El Paso Hampton Inn
Hotel Style:
#4 Romantic Hotel in El Paso
#5 Business Hotel in El Paso
#6 Family Hotel in El Paso

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