Chase Suite Hotel is so badly need of repair and management! Entrance doors that you can see through do to no weather stripping and damage from being kicked in. Two recent stays, and the ice maker did not work, had to walk to the front desk, and was given very little ice. Microwave was not working. The mattresses act like... More

This place is terrible!!! I was not planning on staying in El Paso, bad weather forced me to stay for one night. All of the other hotels in the area were booked so I decided to stay there. Big mistake. I don't understand how there are any positive reviews for this place. Not very clean, there was a slash in... More

This hotel was so much more than I expected. For $88 a night we stayed in a 2 bedroom suite. It contained two restrooms, a full kitchen, two king size beds and a sofa bed, with a televison in every room. We will definitely stay here again while visiting El Paso.

The hotel was apparently an apartment complex in its former life. My studio room was very comfortable, clean and roomy. I didn't sleep very well largely because my room was next to the street. Around 8 or so p.m., a young woman with the hotel called my room and asked if I had everything I needed. I thought that was... More

this was a nice place. It wasn't four star but it was large, comfortable and clean. We stayed in a queen suite. The kitchen was large and had a full refrigerator which is always convenient, as well as a microwave oven, sink, stove. The pool was cold and so the jacuzzi even though it was close to 100 degrees out.... More

I chose to stay at this property because it was recomended by some family members who also enjoyed their stay there. I really liked how the propety looked it had a southern texas vibe going. The staff was very helpfull, as i arrived i had all my children and luggage trying to get out of my car, a house keeper... More

I went on a trip to El Paso, and booked the Chase Suite Hotel...This wasn't my first time staying here, but I would look into other hotels before I booked this one. The first 2 times I stayed here (about 2 years ago), I thought it was awesome! But this time was a little different...I'll start off by saying that... More

We checked in late Friday night, walked into a hot room & turned on the air. 20 minutes passed & it was still just as hot or hotter. Called maintenace, took about another 15 minutes for them just to tell us our line was frozen & would take about an hour or 2 to defrost. So we decided to switch... More