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Chase Suite Hotel El Paso

6791 Montana, El Paso, TX 79925
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1 room 1 adult
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Chase Suite Hotel El Paso
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174 Reviews from our TripAdvisor Community

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Ontario, California
1 review
3 of 5 stars Reviewed 2 days ago NEW

Loved the friendly staff and good size rooms. The hotel and rooms are older but they are maintained fairly well, just like the grounds, cute. As with most older hotels, little things remind you that you paid less than the modern hotels. The fact that breakfast is included is a plus for my husband and I; we don't have to... More 

Helpful?
Thank Margie J
Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed here dozens of times on business. Read some of the reviews and one stated people live here, they don't. I tried to get a weekly or monthly rate and they refused. Yes they are renovating and it is over due. But anything you need, just ask, they will accommodate you. I stay here on business, I love the full... More 

Helpful?
Thank nick d
JBullaDOS, Director of Sales at Chase Suite Hotel El Paso, responded to this review

Thank you for your kind words, and we are pleased we are able to take care of your lodging needs while in El Paso, TX. I would like to pass on to you we are beginning a monthly rate program-feel free to contact me and I will be able to give you the details. I will definitely pass on your... More 

honolulu
2 reviews
1 of 5 stars Reviewed 2 weeks ago

The staff was very nice but this hotel is old and poorly maintained. The first room we were given was so disgusting I almost walked regardless of having paid. Dirty walls and doors, stained upholstery, peeling finishes on the bathtub, stained carpet and peeling exterior paint. After being allowed to view two more rooms by the polite front desk clerk,... More 

Helpful?
Thank 50somethingHonolulu
JBullaDOS, Director of Sales at Chase Suite Hotel El Paso, responded to this review

Thank you for taking the time tolet us know about your stay. Although we are in the process of renovating the 25 buildings we have at our location, unfortunately it appears we were unable to provide one of our updated rooms during your stay. I would ask if you are back in the area to allow us another opportunity so... More 

Travelers are raving about these El Paso hotels

United States
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 12, 2015

Good location, close to base and airport. However, I had to make my own bed as it had no top sheet or bedspread. Found a blanket and extra sheet in closet. bulbs out, TV remote did not work, broken cabinet in kitchen, dirty ceiling from dirty air vent. Only stayed 2 nights. Thank goodness.

Helpful?
Thank cpatrick115
1 review
5 of 5 stars Reviewed December 10, 2015

The hotel is not perfect. My heater was a little noisy and woke me up a couple of times from sleep. Room didn't have a hair dryer, no tooth paste, and no glasses (as far as I could tell). However, their staff was amazing. I stayed overnight for an interview at Texas Tech. The staff provides free shuttle service to... More 

Helpful?
Thank James T
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 2, 2015 via mobile

This is an apartment style hotel with individual entrances for each room from the outside. The rooms are quite spacious and include a full kitchen. The inside is updated in modern but there are some amenities that need to be fixed. The breakfast is not as good as many other hotel chains. There was no meat of any kind and... More 

Helpful?
Thank Jonathan S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 25, 2015 via mobile

Friendly staff, very clean and very comfortable rooms almost like a little house. Felt like home. They wifi works perfect and they have cable wich is a plus and that actually works didnt have problems with anything.

Helpful?
1 Thank amalin c
Rio Rancho, New Mexico
Level Contributor
117 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed October 16, 2015 via mobile

I was looking for an inexpensive place to stay and I needed a suite for me, my daughter and her best friend to stay in while we were in town for the Ariana Grande concert. I found the Chase Suites while I was searching the Internet. This establishment was a former Residence Inn, so I knew what to expect upon... More 

Helpful?
2 Thank Anthony M
El Paso, Texas
Level Contributor
148 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed August 1, 2015

The Chase Suites hotel is a great stopover if you have more than 1 or 2 people in your traveling party. If you want some separate space for the children, while not paying for multiple rooms, this is the right hotel for you. This is a decent hotel, but it is not fancy inside, it feels like an older Residence... More 

Helpful?
3 Thank Patrick R
El Paso
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 20, 2015

The installations were fine but I do not found what I was looking for. The TV does not work so they have to send a Technician to fix it, I have to kill a cockroach which is OK but I left the body next to the door, we go out and when we came back the cockroach was still there!... More 

Helpful?
Thank Jorge H
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