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Chase Suite Hotel El Paso

6791 Montana, El Paso, TX 79925
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Chase Suite Hotel El Paso
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Ranked #30 of 81 Hotels in El Paso
A recent review
3 of 5 stars Reviewed February 10, 2015
vanenglish Houston, Texas
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143 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Top Contributor
88 reviews 88 reviews
21 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed February 10, 2015

This is very obviously a former Residence Inn by Marriott. There are a lot of good things about and a few head scratchers. First, the location is quite good. Although it's right by the airport, I did not hear a plane at all. The staff is incredibly friendly and they TRY their best to be helpful (more on that in... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed January 31, 2015

I allways stay in this Hotel when I go to El Paso . Excellent customer service, nice, big and clean rooms, complementary breakfast, dinner, close to the airport, shopping center, and great price definitely I recommend this hotel. 100 % the best! ๐Ÿ‘๐Ÿ˜Š

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Austin, Texas
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 23, 2015

I was in El Paso working from Sept 2013 to March 2014. I Knew this used to be a residence Inn so i decided to give it a try. I was very pleased with my stay. The staff is absolutly wonderful !!!! The location is good (not on I-10 ) and quite. The room was very spacious and I loved... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

I flat-out love this place. I've stayed here twice, and both times it truly felt like home. The kitchens and baths aren't huge, but they certainly get the job done, and are well-stocked with utensils, blankets, towels, etc. The rooms are quite spacious and comfy. The staff is great and friendly.

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1 review
2 of 5 stars Reviewed January 5, 2015

I stayed with my kids i dont believe they clean their pet friendly room or beds if they dont look used because my daughter developed a ringworm during our stay.The master shower had body hair(pubic) in it and a used hairy bar of soap in it.Then the stove was not working, had to wait till the next day to get... More 

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Roswell, New Mexico
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 29, 2014

Itโ€™s been awhile since my last review, but I felt that I need to get back in the swing of things for 2015 and rather than wait until 1/1/15, I should get an early start. So let me begin with my review. The first thing you will notice is that I give Chase Suite Hotel El Paso 4.5. This is... More 

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Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 29, 2014 via mobile

This hotel used to be a Residence Inn so the facilities have the quality of a Marriott that hasn't been upgraded in a long time; all the furniture, carpet, tv, etc are old. However it's great for large groups or families; the 2 bedroom unit is very spacious, it has a second floor with a bed and bathroom in a... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed November 24, 2014

This is my favorite hotel to stay when I go to El Paso, TX. The rooms are big looks like an studio, the bed is very comfortable, complimentary breakfast, close to the airport, restaurants, Cielo a Vista Mall etc, etc. The only thing, the stuff need to improve a little bit their customer service but I still recommended this hotel,... More 

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Aberdeen, Maryland
1 review
5 of 5 stars Reviewed November 6, 2014

I was a bit nervous about reserving a room here since I didn't know the brand but it is really a great place. The outside of the buildings could use some paint and maintenance but the room was just fine. Very clean and neat with a full kitchen. The stove and dishwasher were older models but worked just fine. Front... More 

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Lubbock, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2014

Ana and Joann in the kitchen are amazing! I travel to El Paso once a month on business...Ana always remembers me and Joann even asked about my kids (who've only been there with me twice)! Food is far better than other hotels, but their warm greeting and superior service will ensure that I always come back. ๐Ÿ˜ƒ

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