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Extended Stay America - Little Rock - Financial Centre Parkway

2.0 of 5
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600 Hardin Rd, Little Rock, AR 72211
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1 room 1 adult
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Extended Stay America - Little Rock - Financial Centre Parkway
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44 Reviews from our TripAdvisor Community

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El Dorado, Arkansas
Level Contributor
11 reviews
9 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

So I was in Little Rock around 7 pm price shopping in the area I decided to stop here its been years since I stayed here! And to my surprise the rooms were newly remodeled! New Bathtubs new beds chairs etc.......Its also affordable and that night I was on a budget and got more for my money! I will be... More 

Helpful?
Thank Miss W
Manager_11525, General Manager at Extended Stay America - Little Rock - Financial Centre Parkway, responded to this review

I want to thank you for taking the time to post a review of your experience with us. I'm so pleased to hear that we were able to exceed your expectations and provide you with a comfortable stay! I truly appreciate your comments regarding our reasonable rates and recently renovated rooms. The staff and I would like to thank you... More 

Tucson AZ
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

It's not, Ritz Carlton but we were well taken care of the bed was comfortable, clean, the staff is excellent. Every one we have stayed at has a extra chair, desk, and a small kitchen. Very comfortable.

Helpful?
Thank AAtraveler
Little Rock, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 6, 2015

If you look at other complaints for this hotel, you will see that the Manager sincerely apologizes, etc.... You will also see that the complaints keeps happening. This was my experience. DO NOT STAY HERE! I stayed at Extended Stay America, 600 Hardin Dr, Little Rock, AR from 11/2 to 11/4 2015. I was bitten by bed bugs on my... More 

Helpful?
1 Thank Richard B

Travelers are raving about these Little Rock hotels

Atlanta, Georgia
1 review
1 of 5 stars Reviewed May 18, 2015

Do not stay here!!! What a dump!! This is our 2nd bad experience with Extended Stay and it will be our last!! Listed as a non-smoking room, but the room reeked of smoke, rusted fridge and broken table

Helpful?
Thank Mark L
Lawton, Oklahoma
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed October 28, 2014

This place was kind of a dump. Damage to the walls. One of the fronts of the dresser drawer was hanging on. The leather on the armchair was peeling. The desk chair needs to be recovered. The room really gave off the impression that the owners really don't give a crap. I was expecting much better given the place's location... More 

Helpful?
Thank Simone L J
Manager_11525, General Manager at Extended Stay America - Little Rock - Financial Centre Parkway, responded to this review

Thank you for your recent review of your stay. The condition of the room you described is unacceptable, and I sincerely apologize for your experience. I discussed your comments with the team, and we are working to make improvements to our rooms so that we can improve our guests' experience. Thank you very much for providing us with your feedback.... More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed October 25, 2014 via mobile

Let's start out by saying I hate reading reviews sometimes because people complain about the smallest things. That's not what's happening here. The service was so bad. The guy at the front desk was so rude and obviously didn't want to be there. The first thing he yelled when I finally got his attention was, "You got a reservation!?". More... More 

Helpful?
Thank SueThomWats
Manager_11525, General Manager at Extended Stay America - Little Rock - Financial Centre Parkway, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize to hear about the poor service you received from our staff. Your comments were reviewed by the staff, and we will use this as a training tool to make sure your experience is not repeated. As well, I am so sorry to read that... More 

1 review
2 of 5 stars Reviewed September 14, 2014

Our room was very dirty and very worn! Walls, counter tops, & furniture were all scuffed, damaged and filthy. Only reason I didn't demand another room was because I had had a very long day on the road and I was only staying for one night! I unfortunately can only stay at extended stays because they accept my German Shepherd!... More 

Helpful?
Thank brookelyn09
Bloomington, MN
Level Contributor
12 reviews
3 hotel reviews
1 of 5 stars Reviewed August 31, 2014

Single female, traveling for business- had to go to nearby retailer and purchase screw in locks for windows and door stop to wedge under the door to keep it closed tight. NO security lock on the door. When I went to the front desk they explained that I had the nicest room available. I am booked for 70 nights. The... More 

Helpful?
Thank TangeeLaLa
Joplin MO, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 24, 2014

I don't need much. Clean, quiet and comfortable is all I ask. I booked through the booking tool we use at work and it does not give much in the way of reviews. I had choices at the same price point but chose to book Extended Stay because I had stayed at other locations in other cities and have had... More 

Helpful?
3 Thank Aaron W
Manager_11525, General Manager at Extended Stay America - Little Rock - Financial Centre Parkway, responded to this review

Thank you for your recent review of your stay. I regret to read of the noise disturbances you experienced from other guests during your stay with us. As well, I do apologize that your room did not have a phone and that there were cleanliness issues with your bedspread. In response to your feedback, we will be asking guests to... More 

Monterey, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 21, 2014

This was the most vile and disgusting hotel I have ever stayed at. I took pictures (and posted just a few) of the filth it was so gross. Dirty from ceiling to floor. The ceilings had dirt and old filthy cobwebs, the walls had smear marks and chunks of dirt, someone used a sharpie to color in a tear on... More 

Helpful?
4 Thank Squeezyweezee
Manager_11525, General Manager at Extended Stay America - Little Rock - Financial Centre Parkway, responded to this review

The staff and I read your comments about your stay with us. I am so disappointed to read of the cleanliness issues in the rooms you were given. Please accept my apology. I discussed your comments with the team, and we will be reviewing our cleanliness standards and procedures to ensure that your experience is not repeated. As well, my... More 

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