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All 59 Little Rock hotels

Extended Stay America - Little Rock - Financial Centre Parkway

2.0 of 5 Hotel   |   600 Hardin Rd, Little Rock, AR 72211
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Extended Stay America - Little Rock - Financial Centre Parkway
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Ranked #54 of 59 Hotels in Little Rock
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38 reviews from our community

Traveler rating
    0
    5
    5
    5
    23
See reviews for
7
5
5
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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1 review
2 of 5 stars Reviewed September 14, 2014 via mobile

Our room was very dirty and very worn! Walls, counter tops, & furniture were all scuffed, damaged and filthy. Only reason I didn't demand another room was because I had had a very long day on the road and I was only staying for one night! I unfortunately can only stay at extended stays because they accept my German Shepherd!... More

Was this review helpful? Yes
Bloomington, MN
Contributor
12 reviews 12 reviews
3 hotel reviews
1 of 5 stars Reviewed August 31, 2014

Single female, traveling for business- had to go to nearby retailer and purchase screw in locks for windows and door stop to wedge under the door to keep it closed tight. NO security lock on the door. When I went to the front desk they explained that I had the nicest room available. I am booked for 70 nights. The... More

Was this review helpful? Yes
Joplin MO, United States
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 24, 2014

I don't need much. Clean, quiet and comfortable is all I ask. I booked through the booking tool we use at work and it does not give much in the way of reviews. I had choices at the same price point but chose to book Extended Stay because I had stayed at other locations in other cities and have had... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Little Rock - Financial Centre Parkway, responded to this review

Thank you for your recent review of your stay. I regret to read of the noise disturbances you experienced from other guests during your stay with us. As well, I do apologize that your room did not have a phone and that there were cleanliness issues with your bedspread. In response to your feedback, we will be asking guests to... More

Monterey, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 21, 2014

This was the most vile and disgusting hotel I have ever stayed at. I took pictures (and posted just a few) of the filth it was so gross. Dirty from ceiling to floor. The ceilings had dirt and old filthy cobwebs, the walls had smear marks and chunks of dirt, someone used a sharpie to color in a tear on... More

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Little Rock - Financial Centre Parkway, responded to this review

The staff and I read your comments about your stay with us. I am so disappointed to read of the cleanliness issues in the rooms you were given. Please accept my apology. I discussed your comments with the team, and we will be reviewing our cleanliness standards and procedures to ensure that your experience is not repeated. As well, my... More

1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 18, 2014

This was the absolute worst place I have ever stayed. I have stayed at hostels that were cleaner and more comfortable. I don't usually complain, but the condition of this hotel is atrocious. The room I was given initially before I changed rooms (a first for me) was disgusting. I opened the door, first thing I noticed was a terrible... More

Was this review helpful? Yes 8
Manager_11525, General Manager at Extended Stay America - Little Rock - Financial Centre Parkway, responded to this review

I appreciate you bringing your experience to our attention. The experience you described is unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, my team is currently deep cleaning all of our rooms. The team and I appreciate your comments, as it will only help us to improve. Please do not hesitate to contact me... More

Key West, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 10, 2014

I always want to give the staff credit when they deserve it. They are doing the best they can. That said, what a nightmare. I seriously think there are 20 people in the room next to us. The noise level is unreal. Slamming doors 24/7. It's really dirty. The bed is clean though. So I'm wearing shoes and carrying on.... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Little Rock - Financial Centre Parkway, responded to this review

Thank you for your recent review of your stay. Your comments in regards to our team are much appreciated; yet, I was disheartened to read about your experience. I have discussed your comments with the team and we are creating an action plan to increase our guest satisfaction Thank you for sharing your experience with us. To discuss further, or... More

Little Rock, Arkansas
1 review
4 of 5 stars Reviewed June 26, 2014

I decided to take the time to write the review at the general managers urging. We came to Arkansas looking to buy a new home. Do to unforeseen medical issues stemming from my wife who is a disabled vet, we are ending up staying much longer than expected. From the very fist week a booking mistake happened stemming from the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Little Rock - Financial Centre Parkway, responded to this review

Thank you for taking the time to write a review of your stay. I am so thrilled to know that your experience with us has been great. The staff and I would like to thank you again for posting your review. We look forward to continuing to service your needs! More

Las Vegas, Nevada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 14, 2014 via mobile

So, I drove cross country staying in cheap hotels everywhere and Extended Stay was by far the worst! When I called to make the reservation for the night what was usually a 5 minute process was dragged out into a 30 minute process. When I finally got there after driving countless hours the lady had locked herself out of the... More

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Little Rock - Financial Centre Parkway, responded to this review

The feedback provided in your review is greatly appreciated. I’m sorry a member of our staff did not attend to your needs in a professional manner. As well, please accept our apologies about your room not meeting your expectations of cleanliness. Also, we do not condone illegal activity at any of our properties and your feedback will be taken very... More

Little Rock, Arkansas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 10, 2014

My children and I were stranded here do to an ice and snow storm. It was a horrible experience. The rooms were filthy and the sheets looked soiled with stains. We slept in ours clothes and hats to cover our hair and ears from bugs. The toilet would not flush and the towels did not look clean. I definitely would... More

Was this review helpful? Yes 4
Wewahitchka, Florida
Top Contributor
87 reviews 87 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed December 9, 2013

Have to say this is about the worst room I have ever spent 2 days in,, Got stranded here because of ice & snow,, could not find another motel on flat ground,, boom truck would not go up hills with ice,, stains on couch, bathroom door and walls, shower ceiling mold, dresser doors on floor, no pillow cases,,, BUT it... More

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Little Rock - Financial Centre Parkway, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that the cleanliness of your room was not up to the Extended Stay America standards. To uphold our company's high standards, we will hold a team meeting and discuss this survey and our expectations moving forward. I am grateful for the feedback you provided so we... More

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Additional Information about Extended Stay America - Little Rock - Financial Centre Parkway

Address: 600 Hardin Rd, Little Rock, AR 72211
Phone Number:
Location: United States > Arkansas > Little Rock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Little Rock - Financial Centre Parkway 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stay Little Rock
Little Rock Extended Stay
Extended Stayamerica Little Rock

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