Worst hotel experience ever! Don't ever go to this place. Filth on top of filth. The carpet was so dirty it was sticky. Room smell was awful, couldn't be masked with a can of Lysol. Fridge was so loud I had to turn it off at night. Internet didn't work and staff didn't care. Remote was missing batteries, one light... More

First, I get here and I cannot get checked in. There was no one at the desk or no one answereing the phone! Finally get someone, (she was in the bathroom puking!), ask for a top floor room, go to second floor (not third?), my key didn't work, went back down, and she was gone again!! Asked for a TOP... More

Can I get someone to honor your commitment to clean my room (230) at least once a week. There seem to be no issue in collecting my money evry month; but after that the hotel refuse to clean my room as stated in the agreement I signed for moving in on a monthly basees. Instead every week I get excuse... More

This is the nasty hotel I have ever been in. It looks nice from the outside, but my room was filthy. I travel every week and spend around 48 weeks a year at least 2 nights per week in a hotel. The hotel is in a nice area but it is very deceiving once you are in the room. The... More

02/17/13 One of the chairs (there are only two) at the table is bent so badly I cannot sit back in it. The recliner in the room is worn and tattered. The bathroom had hair in the sink and on the counter as well as around the tub. Additionally, there was no bath soap of any kind provided for the... More

This place is awful housekeepers have not came to our room but once in two weeks its very dirty house keepers smoke pot on their shift they dryers are awful we have drug dealers next door we just had police here bc a pimp was beating his wh*re and someone.called the cops I am scares for me and my children... More

I have found the people that work at the Extended Stay America make all the difference. Especially Gerald Avent. Gerald is extremely helpful and dedicated to making my stay comfortable. Quinn and Queen are also fantastic. They are making my home away from home more comfortable.

Spent 9 nights. The fully equipped kitchen had 2 spoons, 2 knives, a can opener, a spatula, a frying pan, 2 plastic glasses, 2 coffee mugs, 2 plates, and 2 saucers...oh and a strainer. It was a dirty mess. Human hair inside the refrigerator and dresser drawers. Killed a snake in the kitchen cabinet the 2nd night. Yes, you read... More

We stayed here for two months. The office staff was friendly and courteous, however, there were many incidents which they could'nt always handle, such as fire alarms going off, housekeepers not available or poorly trained and loud disruptive guests. One area in particular bothered us: we were supposedly in a smoke-free section but many disregarded the rule and even if... More